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2 - 5 Lacs

Posted:3 months ago| Platform: Naukri logo

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Job Type

Full Time

Job Description

Listen and audit the quality of Spanish calls between customers and representatives. Learn and apply quality assurance processes Analyse data and trends to identify opportunities for process improvements. Participate in feedback sessions to enhance the performance & adherence to quality standards. Assist in preparing reports and presentations on quality metrics

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KG Invicta Services (kgis)
KG Invicta Services (kgis)

Security and Facility Management

Fort Worth

50-100 Employees

448 Jobs

    Key People

  • John Doe

    CEO
  • Jane Smith

    Operations Manager

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