Quality Control Lead – Core Operations

people and the way we work with them

What you’ll do:

• Set and track

  KPIs

  to ensure client interactions meet high standards.
• Audit CRM processes and create

  guidelines for smooth, reliable operations

  .
• Make sure our care and support feel consistent, professional, and considerate.
• Work with teams to improve systems so work flows better and everyone feels supported.
• Spot gaps and suggest improvements to

  keep things running smoothly

  .

Who you are:

• Minimum

  3 years of relevant work experience

  in operations, quality control, or similar roles.
• You enjoy

  systems, processes, and measurable impact

  .
• You notice details that others might miss and care about doing things properly.
• You want to

  improve experiences for both clients and teams

  .
• You communicate clearly, work well with others, and genuinely care about people.

Details:

• Role:

  Full-time, remote

• Compensation:

  As per skill set and industry standards

• Joining:

  Immediate preferred

Why this role matters:

Your work will directly affect how thousands of people interact with NewME. If you like solving problems, improving processes, and making things better for everyone involved, this role is for you.

Apply at:

Note: This is a remote role, open to candidates currently based in India.