Quality Assurance Executive

Senior QA Engineer / Quality Owner – Core Platform (Tvara)About the Role

At Tvara, quality is not a final checkpoint — it is a first-class system design concern.

We are looking for a Senior QA Engineer / Quality Owner who will sit at the top of the product and engineering workflow and own quality as a system, not just test execution. This role directly impacts the reliability of Tvara’s Sales Brain, persona-matching logic, campaign orchestration, integrations, and data pipelines.

You will work closely with founders, product, backend, AI, and infra teams to ensure that what we ship is predictable, explainable, and production-safe across complex workflows.

This is not a “ticket-based QA” role. This is a thinking role.

What You’ll Actually Own

• Define quality strategy for Tvara’s core platform —-APIs, AI workflows, campaigns, data pipelines, and integrations
• Act as the quality gatekeeper for the Sales Brain: lead matching, persona logic, scoring, proposal generation, follow-ups, analytics
• Design test architecture, not just test cases — what should be tested, why, and at which layer
• Validate end-to-end workflows (Lead → Match → Campaign → Proposal → CRM → Analytics), not isolated features
• Ensure data correctness, determinism, and failure safety in AI-assisted flows
• Work upstream with product to identify ambiguity, edge cases, and hidden assumptions before code is written
• Own release confidence — no feature ships without quality sign-off
• Define non-functional quality metrics: reliability, latency tolerance, fallback behavior, explainability
• Drive test automation selectively where it actually reduces risk (not automation for optics)

Core ResponsibilitiesQuality Strategy & Ownership

• Define and maintain QA standards across frontend, backend, AI services, and integrations
• Establish test coverage strategy across:
• API contracts
• Workflow orchestration
• AI decision paths
• Data transformations
• Third-party dependencies

Deep System Testing

• Perform scenario-based testing (real sales situations, real buyer behavior edge cases)
• Validate AI outputs for:
• Consistency
• Logical correctness
• Data leakage
• Hallucination risk
• Fallback behavior
• Test failure paths: partial data, API downtime, rate limits, malformed inputs

Automation & Tooling

• Build and maintain targeted automation for:
• Regression-prone workflows
• Critical APIs
• High-impact flows (campaigns, proposals, CRM sync)
• Integrate QA checks into CI/CD pipelines with meaningful signals (not noisy pass/fail)

Collaboration & Influence

• Act as a quality advisor to product and engineering leadership
• Challenge specs and assumptions constructively
• Participate in sprint planning as a risk identifier, not just executor
• Provide release-level quality reports with clear go/no-go signals

Required Background

• 4–8+ years in QA / Quality Engineering (product or platform companies preferred)
• Strong understanding of distributed systems, APIs, and data flows
• Experience testing workflow-heavy products, not just CRUD apps
• Solid grasp of:
• API testing (REST, async flows)
• SQL/data validation
• Integration testing
• Ability to think in systems and failure modes
• Comfortable reading backend code (Node.js / Python level understanding is sufficient)
• Strong written and verbal clarity — you must explain risk, not just report bugs

Strongly Preferred (Very Relevant to Tvara)

• Experience testing AI-powered or rule+AI hybrid systems
• Understanding of:
• Prompt-driven workflows
• Scoring / ranking systems
• Recommendation logic
• Familiarity with:
• Postman / REST Assured
• Cypress / Playwright / similar
• CI/CD pipelines
• Prior work in:
• SaaS platforms
• Sales, CRM, marketing automation, or workflow engines

What Success Looks Like in This Role

• Releases go out with confidence, not hope
• Fewer production surprises - when something breaks, it’s explainable
• Engineering velocity increases because quality risks are caught early
• Product decisions improve because edge cases are surfaced upfront
• QA is seen as a thinking partner, not a bottleneck

Why This Role Matters at Tvara

Tvara is building a Sales Brain, not a tool.
When systems make decisions, quality becomes ethics, trust, and revenue.

This role ensures that intelligence behaves responsibly, predictably, and at scale.

Job Type: Full-time

Pay: ₹30,000.00 per month

Work Location: In person