Quality Assurance Executive

Position: Quality Assurance
Location: Mumbai
Experience Level: 2+ Years
Salary: Up to 6 LPA
Industry: Hotel & Hospitality
Reporting To: Quality Manager / Site Head

About the Role :-

We are looking for a detail-oriented and proactive Quality Assurance Executive to ensure the highest standards of hygiene, food safety, and compliance across our hospitality operations. The role involves managing audits, monitoring microbiological results, ensuring ISO/HACCP compliance, and coordinating with multiple departments to maintain quality benchmarks.

This is a hands-on position that requires keen attention to detail, strong knowledge of hygiene protocols, and the ability to implement corrective actions swiftly.

Key Responsibilities :-

Audit & Compliance

• Manage various internal and external audits, ensuring compliance with specific client and regulatory requirements.
• Prepare, review, and retain Hygiene Audit Reports; implement corrective measures for discrepancies.
• Liaise with site representatives to ensure compliance with ISO, HACCP, and food safety standards.

Microbiological & Hygiene Monitoring

• Analyze microbiological and swab test reports (equipment, linen, food handlers) and take corrective actions.
• Prepare and maintain foreign object and microbial reports on a timely basis.
• Oversee site adherence to specified hygiene standards, including food, water, and ice cube quality.
• Verify CCP (Critical Control Points) and OPRP (Operational Prerequisite Programs) activities as per ISO norms.

Operational Coordination

• Work with the Maintenance department to ensure proper upkeep and calibration of equipment.
• Manage pest control and extermination activities.
• Ensure Receiving Department follows standard specifications for raw material checks.
• Prepare and maintain cleaning schedules (area, frequency, responsibilities).
• Monitor expenditures and usage of cleaning supplies and chemicals.

Records & Documentation

• Maintain temperature logs, processing records, and other QC documentation.
• Ensure hygiene, safety, and quality control records are updated and audit-ready.

Training & HR Coordination

• Coordinate with HR for periodic medical check-ups of food handlers.
• Collaborate with Training and HR Managers for new employee induction and hygiene training.
• Conduct or support training programs related to hygiene, sanitation, and quality standards.

Major Areas of Responsibility :-

• Ensure compliance with hygiene and food safety standards across operations.
• Monitor and verify quality control activities (CCP, OPRP, HACCP).
• Oversee pest control, equipment sanitation, and raw material checks.
• Ensure raw materials meet purchase specifications and HACCP norms.
• Maintain robust documentation and reporting for audits and client requirements.
• Drive a culture of quality, hygiene, and safety across all levels of staff.

Qualifications & Skills :-

• Graduate in Food Technology, Hotel Management, Microbiology, or related field.
• Minimum 2 years of experience in Quality Assurance / Food Safety within hospitality, hotels, catering, or food services industry.
• Strong knowledge of ISO, HACCP, FSSAI, and food safety regulations.
• Proficient in MS Office (Excel, Word, PowerPoint) and maintaining audit records.
• Excellent communication, analytical, and problem-solving skills.

Job Type: Full-time

Work Location: In person