Jobs

Interviews
Job Alerts
Tools

Upskill and Grow with AI

Mock Interview Practice interviews in realistic simulations

Coding Practice Improve your coding skills with challenges

Certification Earn certifications to validate your skills

AI Learning Get trained with AI expert sessions

Career Path AI insights for smarter career decisions

AI Job Match Score AI-Powered Job Match Against Your Resume and Optimize Your Resume

Career Tools and Resources

Resume Builder Build Professional Resume with Ease

ATS Friendliness Check Check Resume Friendliness for Applicant Tracking Systems

Auto Apply Apply to hundreds of jobs on any platform effortlessly

Co-Pilot (Chrome Extension) Your AI Assistant for Seamless Browsing Efficiency

Interview Questions Streamline interviews with ready-to-use questions

Salaries Discover market-driven salary insights across skillsets and geographies

Companies Explore leading companies actively hiring talent
For Employers

Jobs

Interviews

Home
>
Jobs in Bengaluru
>
Teleperformance (TP)
>
Quality Analyst-Malayalam OR Gujarati OR Marathi With English

Quality Analyst-Malayalam OR Gujarati OR Marathi With English

Teleperformance (TP)

1 - 4 years

3 - 4 Lacs

Bengaluru

Posted:14 hours ago| Platform:

Apply

Skills Required

Malayalam Gujarati Marathi

Work Mode

Work from Office

Job Type

Full Time

Job Description

Languages Required (Any one):

Malayalam & English OR Gujarati & English OR Marathi & English

Quality Analyst (QA)

Key Responsibilities:

Monitor calls, chats, and emails to assess the quality of service delivered
Identify gaps in agent performance and suggest improvements
Provide constructive feedback and coaching to agents
Maintain audit reports and track quality metrics
Collaborate with training and operations teams to improve processes
Ensure compliance with internal and client-specific quality standards

Key Skills:

Proficient in English and any one regional language:
Malayalam / Gujarati / Marathi
Experience in BPO Quality Assurance
Good knowledge of QA tools, audit forms, and call calibration techniques
Strong communication and interpersonal skills
Ability to analyze data and generate insights for improvement

Preferred Qualifications:

Graduate in any discipline
QA certification (if any) is a plus
Familiarity with CRM and call monitoring software

More Jobs at Teleperformance (TP)

Medical Coding Executive

Navi Mumbai, Thane

1 - 2 yrs

INR 2 - 2 Lacs

International Process Customer Support @Gurgaon

Gurgaon

Experience: Not specified

INR 3 - 4 Lacs

Customer Support Representative

Goregaon

Experience: Not specified

INR 1 - 2 Lacs

Workforce Management Analyst

Hyderabad

2 - 6 yrs

INR 0 - 0 Lacs

Director - Network Operations For HYD. (Immediate joiner pref.)

Hyderabad

10 - 20 yrs

INR 32 - 45 Lacs

Mock Interview

Practice Video Interview with JobPe AI

Start Job-Specific Interview

Start Your Job Search Today

Browse through a variety of job opportunities tailored to your skills and preferences. Filter by location, experience, salary, and more to find your perfect fit.