4 - 8 years

4 - 6 Lacs

Posted:5 days ago| Platform: Naukri logo

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Job Type

Full Time

Job Description

Dear All,

Greetings from Flatworld Healthcare Services.

WE ARE HIRING !!

Job Title:

Location:

Quality Analyst AR Calling

Key Responsibilities:

  • Monitor and evaluate AR calling calls to ensure adherence to process and quality standards.
  • Identify errors, provide constructive feedback, and drive continuous improvement.
  • Collaborate with Operations and Training teams to bridge knowledge gaps.
  • Prepare and maintain quality reports, audit results, and performance dashboards.
  • Support the team in meeting client SLA requirements and compliance guidelines.
  • Conduct refresher training sessions based on audit findings.

Required Skills & Qualifications:

  • 4 to 8 years of experience in AR Calling with at least 1 to 2 years in a QA role.
  • Strong knowledge of US Healthcare RCM, AR follow-up, and denial management.
  • Excellent communication and analytical skills.
  • Ability to provide effective feedback and coaching to team members.
  • Proficiency in MS Excel and reporting.

Perks & Benefits:

  • 5 Days Working

  • Travel Allowance

  • Provident Fund & Gratuity

  • Medical Insurance

pavan.v@finnastra.com

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