467 Qualitative Research Jobs - Page 7

Key Responsibilities Supporting our clients on multiple industries including Consumer, IT/ BPO, Telecom, Real Estate, Infrastructure, Healthcare, Metal & Mining, Retail, Oil & Gas, FIG, Services Preparing pitch books, Information memorandum (IMs), industry research, deals & peers screening, company profiles and company focused discussion documents related to various industries. Preparing financial analysis including trading/ transaction comparable, operational/ financial benchmarking, valuation analysis, etc. Meeting project timelines and quality of deliverables in a manner to ensure high client satisfaction” Conducting quality control check of the outgoing reports / packs Experience managing a team of junior team members Engaging client independently on calls and e-mails Other responsibilities include: Responsible for guiding and training the team members Scoping the new projects, structuring deliverables/new research products Producing high quality informative and visually appealing presentations and deck Demonstrating strength and experience in client / requester relationship building and management, information / knowledge needs assessment Key Competencies MBA/ CFA/ CA 6+ years of experience in the Investment banking space Experience of working Investment banking projects, including: Pitch book / IM support and company profiles Macro-economic and industry overviews with experience working across various industries Detailed financial analysis Bespoke qualitative research Target identification, Trading and Transaction comps Benchmarking, Ratio analysis Should have experience in managing team Ability to lead, train and guide other members in the team Should be able to work independently, with minimal guidance and support Prior experience in handling clients directly through calls / mails Excellent written and spoken communication skills Should be well versed with MS Office suite specially Microsoft Excel, Word, and Power Point Working knowledge of database such as Bloomberg, CapitalIQ, Factset, Thomson, etc.

About the role : The Senior Research Officer will play a key role in shaping and driving Quest Alliance s research agenda, with a strong focus on education, youth development, and future-facing inquiry. This role sits within the Youth Futures Studio team and is responsible for designing and conducting rigorous qualitative research, generating insights, and translating them into compelling knowledge products. The ideal candidate will bring a deep understanding of the Indian education ecosystem, a flair for storytelling through data, and a curiosity-driven mindset to explore emerging trends and societal shifts impacting young people. This is a dynamic role for someone who is passionate about research-led innovation, thrives in collaborative environments, and is committed to amplifying youth voices through participatory methods and action research. If you enjoy turning complex ideas into accessible insights and contributing to sector-wide dialogue, this role offers the space to grow, create, and influence. Key Responsibilities : 1. Research Design & Coordination Support the Studio team in research conceptualisation, methodology development, tool design, and field data collection Conduct secondary research and trend mapping across youth, education, and future of work domains Collaborate to identify emerging trends, technologies, and societal shifts impacting young people Coordinate logistics for primary research studies, workshops, and participatory action research Facilitate youth-led research engagements and co-creation spaces 2. Insight Generation Analyse and synthesise qualitative and quantitative data into actionable insights Translate research findings into accessible knowledge products such as reports, academic papers, blogs, or op-eds Integrate research insights into design processes and speculative outputs 3. Research Dissemination & Sector Engagement Lead the design of artefacts that communicate research findings visually and narratively with clarity and depth Contribute to the conceptualisation and planning of Quest2Learn our flagship research and sector convening platform Support internal and external dissemination of research insights tailored to programmatic and strategic needs. Requirements Strong grounding in qualitative research methods and analysis Ability to identify patterns, synthesize findings, and connect trends across disciplines using systems thinking Excellent writing and communication skills, including experience in publishing or contributing to research outputs Deep understanding of the Indian education ecosystem and related policy, pedagogy, and practice discourses Comfortable working with young people in participatory and dialogic formats Creative, proactive, and experimental mindset with a learning orientation. Experience Required: 2 3 years in education-focused research, preferably with field experience Qualification: Bachelor s/Master s in Education. Brownie Point: Exposure to Design Thinking, future-focused research, or journalism/publications experience Salary: The pay band for the position starts at Rs. 50,000/- per month (cost to company) ( The salary offered will be commensurate with the experience and expertise of the candidate only if applicable)

Job Location - Chennai (Work from office) Passionate about solving complex problems??? Are you a person who can design meaningful experiences?? Join us as a Product Designer!!!!! The Impact You Will Create In The Job Generate ideas, from foundational concepts with big ripple effects to small UI interactions, with fellow designers, product managers, and developers. Bring a user focus to these brainstorming sessions. Take initial concepts and mockups and own the process of building them out into entire end-to-end experiences within the product. Translate customer and product requirements into visual form that make information compelling, easy to understand, and actionable. Work alongside Product Managers, other Product Designers, and Engineers to iterate on new features and user journeys talented systems thinker and problem solver who can connect the dots between various user groups and industry workflows and turn them into simple intuitive design solutions and flows. Constantly exploring concepts, tweaking flows, or refining designs that represent the big-picture work. Partner with PMs on problem validation studies to understand the problem space youre operating within. Leverage solution validation studies to validate your solutions and proposed directions. Who we re looking for: 2-4 years of hands-on experience as a UI/ UX/Product Designer Prototype skills through tools such as Sketch, Figma, XD, etc. Strong collaboration skills excited about building relationships with our internal teams. A strong portfolio showcasing your process and work and demonstrating user-centered design methods and principles, including quantitative and qualitative research methods. Strong communication skills can clearly articulate the why behind your design decisions to cross-functional teams; comfortable giving and receiving feedback. Ability to prioritize, manage, and execute work in a rapidly growing fast-paced, and ambiguous environment. If you have a passion for learning about users and designing solutions that solve their needs, wed like to hear from you.

Lytx is seeking a talented and analytical Market Intelligence Analyst to join our growing team. The Market Intelligence Analyst plays a pivotal role in enabling data-driven decision-making across the organization. This role is responsible for conducting comprehensive market research, analyzing competitor strategies, and synthesizing insights into actionable recommendations that support strategic planning, product marketing, and executive decision-making. The ideal candidate will be a self-starter, capable of conducting thorough research and translating data into actionable insights and helping us socialize and incorporate insights into our business strategy. Youll Get To: Conduct comprehensive primary and secondary (quantitative and qualitative) research to identify industry trends, competitor and customer insights, and emerging opportunities. In-depth analysis of Lytxs competitors (including attending webinars, earnings calls, etc.) that cover products, pricing, market positioning, and financials. Conduct primary and secondary research, such as interviews or surveys, to develop customer and competitor insights. Work closely with various departments, including Sales, Marketing, and Product Development, to ensure market intelligence insights inform and align with company strategies. Collaborate with internal teams to provide insights for GTM strategies and competitive campaigns. What you Need: 5+ years of experience in market research at a manager level, preferably in B2B Saas companies Strong analytical and research skills Proficiency in Tableau Experience with market databases, survey tools, and Salesforce Excellent PowerPoint creation and delivery skills Experience in developing presentations and collateral that tell powerful stories Comfortable in a fast-paced, ambiguous, ever-changing environment Excellent communication skills and ability to work on multiple initiatives simultaneously. Able to collaborate effectively with leadership and colleagues based in the Pacific Time zone. Innovation Lives Here You go all in no matter what you do, and so do we. At Lytx, we re powered by cutting-edge technology and Happy People. You want your work to make a positive impact in the world, and that s what we do. Join our diverse team of hungry, humble and capable people united to make a difference. Together, we help save lives on our roadways. Find out how good it feels to be a part of an inclusive, collaborative team. We re committed to delivering an environment where everyone feels valued, included and supported to do their best work and share their voices. Lytx, Inc. is proud to be an equal opportunity/affirmative action employer and maintains a drug-free workplace. We re committed to attracting, retaining and maximizing the performance of a diverse and inclusive workforce. EOE/M/F/Disabled/Vet.

Skill required: User-Generated Content Moderation - Content Moderation Designation: Trust & Safety Associate Qualifications: Any Graduation Years of Experience: 1 to 3 years Language - Ability: English(International) - Expert About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do Content moderation is meaningful work that helps keep the internet safe. It may also be challenging, at times. In the context of this role, individuals may be directly or inadvertently exposed to potentially objectionable and sensitive content (e.g., graphic, violent, sexual, or egregious). Therefore, any role supporting content moderation needs strong resilience and coping skills. We care for the health and well-being of our people and provide the support and resources needed to perform their role responsibilities. Active participation in Accentures well-being support program, designed specifically for the Trust & Safety community, provides valuable skills to promote individual and collective well-being. Call Centre Experience:2-3 years of customer support experience via phone, email, and chat Experience working with direct consumers, in B2C environment; B2B is a distinct advantage Strong communication skills with a proactive and positive approach to tasks High attention to details and follow through An effective team player who is able to also work independently Proven ability to deal with problems and solve them effectively Professional customer service skills:solutions mindset, helping nature, passion for the customer and the customer experience Robust multitasking skills (e.g. able to log calls and interact with the customer simultaneously) Online advertising experience is a huge plus and preferredJob Summary :As a Chat Support Agent, you will be responsible for providing high-quality, real-time customer service via chat. You will address customer queries, resolve issues, and provide necessary information to ensure customer satisfaction. The ideal candidate will have excellent communication skills, a strong problem-solving ability, and the capability to handle multiple chat conversations efficiently. What are we looking for Key Responsibilities:1.Customer Interaction:oProvide support to customers via live chat on various platforms.oRespond to customer inquiries in a professional and timely manner.oAssist customers in troubleshooting technical issues, placing orders, providing product information, and resolving any concerns.2.Issue Resolution:oIdentify and resolve customer issues and complaints effectively.oEscalate unresolved issues to higher-level support teams when necessary.oMaintain a calm, positive, and helpful attitude with all customer interactions.3.Product and Service Knowledge:oStay updated with the latest product/service features, company policies, and troubleshooting steps to provide accurate information.oProvide clear and concise explanations to customers regarding products, services, or policies.4.Chat Handling:oManage multiple customer chats simultaneously while maintaining a high level of customer service.oEnsure that chat responses are efficient, clear, and accurate.oMeet performance metrics for response time, resolution time, and customer satisfaction.5.Documentation:oDocument customer interactions accurately in the system.oLog all inquiries, complaints, and solutions provided for future referencMaintain detailed records of customer issues and feedback for quality and training purposes.6.Collaboration:oWork closely with other team members and departments to ensure seamless service delivery.oShare feedback, best practices, and insights with the team leader to improve overall team performance.7.Quality Assurance:oMaintain high levels of professionalism and ensure that all interactions align with company standards and policies.oParticipate in regular training sessions to improve skills and knowledge. Roles and Responsibilities: In this role you are required to solve routine problems, largely through precedent and referral to general guidelines Your expected interactions are within your own team and direct supervisor You will be provided detailed to moderate level of instruction on daily work tasks and detailed instruction on new assignments The decisions that you make would impact your own work You will be an individual contributor as a part of a team, with a predetermined, focused scope of work Please note that this role may require you to work in rotational shiftsSkills and Qualifications:Skills required Communication SkillsCriteria:Written communication proficiency Filter Parameters:Grammar and clarity in writing:Candidates will undergo a written test to assess their ability to respond to mock customer queries. Tone and empathy:The ability to deliver customer-friendly, empathetic responses Technical Knowledge (Preferred- not mandatory)Criteria:Understanding of online payment systems and CRM tools Filter Parameters:Familiarity with payment systems:Basic knowledge of payment gateways, billing processes, and common financial queries.CRM and chat support software:Proficiency in customer management tools (e.g., Zendesk, Freshdesk). Strong Critical thinking and Problem-Solving AbilityCriteria:Ability to handle complex customer queries Filter Parameters:Problem-solving test:Candidates will be given hypothetical chat scenarios involving complex payment inquiries.Handling escalations:Experience in resolving escalated or sensitive issues. Performance Under demanding situationsCriteria:Ability to manage multiple chats/ difficult calls and meet KPIs Filter Parameters:Simultaneous chat handling:Experience managing multiple chats in a high-volume environment.KPI performance:Past performance metrics (response time, resolution rate, customer satisfaction scores). Customer-Centric MindsetCriteria:Empathy and focus on customer satisfaction Filter Parameters:Test scenario:How well the candidate prioritizes customer experience in their chat test responses 6 Adaptability and LearningCriteria:Willingness to learn and adapt Qualification Any Graduation

Skill required: User-Generated Content Moderation - Content Moderation Designation: Trust & Safety New Associate Qualifications: Any Graduation Years of Experience: 0 to 1 years Language - Ability: English(International) - Expert About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do Accenture is a trusted, innovative, comprehensive, and experienced partner to leading platform companies. The Trust and Safety offering within Accenture Operations helps keep the internet safe and helps platform companies accelerate, scale, and improve their businesses.Content moderators serve as an important line of defense by helping improve the quality and safety of online content while gaining hands-on job experience. You will deliver value to our clients, while making a larger impact on society.You will be responsible for analyzing and reviewing user profiles, audio, videos, and text-based content and/or investigating, escalating and/or resolving issues that are reported by users or flagged by the system. Due to the nature of the role, the individual may be exposed to flashing lights or contrasting light and dark patterns. What are we looking for Content moderation is meaningful work that helps keep the internet safe. It may also be challenging, at times. In the context of this role, individuals may be directly or inadvertently exposed to potentially objectionable and sensitive content (e.g., graphic, violent, sexual, or egregious). Therefore, content moderators need strong resilience and coping skills. We care for the health and well-being of our people and provide the support and resources needed to perform their role responsibilities. Active participation in Accentures well-being support program, designed specifically for the Trust & Safety community, provides valuable skills to promote individual and collective well-being. Strong coping, emotional resilience, and stress-management skillsExcellent comprehension, communication, and Australian English skillsAbility to perform duties objectively, devoid of inherent biases or personal beliefs, in the best interest of client policiesStrong attention to detailComfort synthesizing and analyzing information from multiple streamsStrong critical thinking and decision-making skillsDeep familiarity and passion for the internet, internet platforms, and internet cultureHigh affinity and cultural awareness of political and social situations regarding the relevant market and region that will be supportedAbility to work well individually and as part of a teamAbility to work differing rotations/shifts and non-standard work hoursFlexibility in meeting changing business needs in a fast-paced environmentCommitment to quality, efficiency, and effectivenessPrevious business process outsourcing, customer service, or content moderation experience is a plus Roles and Responsibilities: Review, classify and/or remove content according to client guidelines, using specific tools and channelsUnderstand and remain updated on changing client policies and guidelinesInvestigate, resolve, and relay complex content issues to the broader Trust and Safety teamServe as an advocate for the user communityParticipate in process improvement initiatives that improve quality and efficiency of workParticipate in continuous training programs and workgroup discussions for optimal development in the roleEngage in conversation around socially sensitive topics with the purpose of keeping our communities safe Qualification Any Graduation

Skill required: User-Generated Content Moderation - Content Moderation Designation: Trust & Safety Analyst Qualifications: Any Graduation Years of Experience: 3 to 5 years Language - Ability: Urdu - Expert About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do Accenture is a trusted, innovative, comprehensive, and experienced partner to leading platform companies. The Trust and Safety offering within Accenture Operations helps keep the internet safe and helps platform companies accelerate, scale, and improve their businesses.Content moderators serve as an important line of defense by helping improve the quality and safety of online content while gaining hands-on job experience. You will deliver value to our clients, while making a larger impact on society.You will be responsible for analyzing and reviewing user profiles, audio, videos, and text-based content and/or investigating, escalating and/or resolving issues that are reported by users or flagged by the system. Due to the nature of the role, the individual may be exposed to flashing lights or contrasting light and dark patterns. What are we looking for Content moderation is meaningful work that helps keep the internet safe. It may also be challenging, at times. In the context of this role, individuals may be directly or inadvertently exposed to potentially objectionable and sensitive content (e.g., graphic, violent, sexual, or egregious). Therefore, content moderators need strong resilience and coping skills. We care for the health and well-being of our people and provide the support and resources needed to perform their role responsibilities. Active participation in Accentures well-being support program, designed specifically for the Trust & Safety community, provides valuable skills to promote individual and collective well-being. Strong coping, emotional resilience, and stress-management skillsExcellent comprehension, communication, and Urdu skillsAbility to perform duties objectively, devoid of inherent biases or personal beliefs, in the best interest of client policiesStrong attention to detailComfort synthesizing and analyzing information from multiple streamsStrong critical thinking and decision-making skillsDeep familiarity and passion for the internet, internet platforms, and internet cultureHigh affinity and cultural awareness of political and social situations regarding the relevant market and region that will be supportedAbility to work well individually and as part of a teamAbility to work differing rotations/shifts and non-standard work hoursFlexibility in meeting changing business needs in a fast-paced environmentCommitment to quality, efficiency, and effectivenessPrevious business process outsourcing, customer service, or content moderation experience is a plus Roles and Responsibilities: Review, classify and/or remove content according to client guidelines, using specific tools and channelsUnderstand and remain updated on changing client policies and guidelinesInvestigate, resolve, and relay complex content issues to the broader Trust and Safety teamServe as an advocate for the user communityParticipate in process improvement initiatives that improve quality and efficiency of workParticipate in continuous training programs and workgroup discussions for optimal development in the roleEngage in conversation around socially sensitive topics with the purpose of keeping our communities safe Qualification Any Graduation

Skill required: User-Generated Content Moderation - Content Moderation Designation: Trust & Safety Associate Qualifications: Any Graduation Years of Experience: 1 to 3 years About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do Content moderation is meaningful work that helps keep the internet safe. It may also be challenging, at times. In the context of this role, individuals may be directly or inadvertently exposed to potentially objectionable and sensitive content (e.g., graphic, violent, sexual, or egregious). Therefore, any role supporting content moderation needs strong resilience and coping skills. We care for the health and well-being of our people and provide the support and resources needed to perform their role responsibilities. Active participation in Accentures well-being support program, designed specifically for the Trust & Safety community, provides valuable skills to promote individual and collective well-being. Call Centre Experience:2-3 years of customer support experience via phone, email, and chat Experience working with direct consumers, in B2C environment; B2B is a distinct advantage Strong communication skills with a proactive and positive approach to tasks High attention to details and follow through An effective team player who is able to also work independently Proven ability to deal with problems and solve them effectively Professional customer service skills:solutions mindset, helping nature, passion for the customer and the customer experience Robust multitasking skills (e.g. able to log calls and interact with the customer simultaneously) Online advertising experience is a huge plus and preferredJob Summary :As a Chat Support Agent, you will be responsible for providing high-quality, real-time customer service via chat. You will address customer queries, resolve issues, and provide necessary information to ensure customer satisfaction. The ideal candidate will have excellent communication skills, a strong problem-solving ability, and the capability to handle multiple chat conversations efficiently. What are we looking for Key Responsibilities:1.Customer Interaction:oProvide support to customers via live chat on various platforms.oRespond to customer inquiries in a professional and timely manner.oAssist customers in troubleshooting technical issues, placing orders, providing product information, and resolving any concerns.2.Issue Resolution:oIdentify and resolve customer issues and complaints effectively.oEscalate unresolved issues to higher-level support teams when necessary.oMaintain a calm, positive, and helpful attitude with all customer interactions.3.Product and Service Knowledge:oStay updated with the latest product/service features, company policies, and troubleshooting steps to provide accurate information.oProvide clear and concise explanations to customers regarding products, services, or policies.4.Chat Handling:oManage multiple customer chats simultaneously while maintaining a high level of customer service.oEnsure that chat responses are efficient, clear, and accurate.oMeet performance metrics for response time, resolution time, and customer satisfaction.5.Documentation:oDocument customer interactions accurately in the system.oLog all inquiries, complaints, and solutions provided for future referencMaintain detailed records of customer issues and feedback for quality and training purposes.6.Collaboration:oWork closely with other team members and departments to ensure seamless service delivery.oShare feedback, best practices, and insights with the team leader to improve overall team performance.7.Quality Assurance:oMaintain high levels of professionalism and ensure that all interactions align with company standards and policies.oParticipate in regular training sessions to improve skills and knowledge. Roles and Responsibilities: In this role you are required to solve routine problems, largely through precedent and referral to general guidelines Your expected interactions are within your own team and direct supervisor You will be provided detailed to moderate level of instruction on daily work tasks and detailed instruction on new assignments The decisions that you make would impact your own work You will be an individual contributor as a part of a team, with a predetermined, focused scope of work Please note that this role may require you to work in rotational shiftsSkills and Qualifications:Skills required Communication SkillsCriteria:Written communication proficiency Filter Parameters:Grammar and clarity in writing:Candidates will undergo a written test to assess their ability to respond to mock customer queries. Tone and empathy:The ability to deliver customer-friendly, empathetic responses Technical Knowledge (Preferred- not mandatory)Criteria:Understanding of online payment systems and CRM tools Filter Parameters:Familiarity with payment systems:Basic knowledge of payment gateways, billing processes, and common financial queries.CRM and chat support software:Proficiency in customer management tools (e.g., Zendesk, Freshdesk). Strong Critical thinking and Problem-Solving AbilityCriteria:Ability to handle complex customer queries Filter Parameters:Problem-solving test:Candidates will be given hypothetical chat scenarios involving complex payment inquiries.Handling escalations:Experience in resolving escalated or sensitive issues. Performance Under demanding situationsCriteria:Ability to manage multiple chats/ difficult calls and meet KPIs Filter Parameters:Simultaneous chat handling:Experience managing multiple chats in a high-volume environment.KPI performance:Past performance metrics (response time, resolution rate, customer satisfaction scores). Customer-Centric MindsetCriteria:Empathy and focus on customer satisfaction Filter Parameters:Test scenario:How well the candidate prioritizes customer experience in their chat test responses 6 Adaptability and LearningCriteria:Willingness to learn and adapt Qualification Any Graduation

Skill required: User-Generated Content Moderation - Content Moderation Designation: Trust & Safety New Associate Qualifications: Any Graduation Years of Experience: 0 to 1 years About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do You will be responsible for analyzing and reviewing user profiles, audio, videos, and text-based content and/or investigating, escalating and/or resolving issues that are reported by users or flagged by the system. Due to the nature of the role, the individual may be exposed to flashing lights or contrasting light and dark patterns.Content moderation is meaningful work that helps keep the internet safe. It may also be challenging, at times. In the context of this role, individuals may be directly or inadvertently exposed to potentially objectionable and sensitive content (e.g., graphic, violent, sexual, or egregious). Therefore, content moderators need strong resilience and coping skills. We care for the health and well-being of our people and provide the support and resources needed to perform their role responsibilities. Active participation in Accentures well-being support program, designed specifically for the Trust & Safety community, provides valuable skills to promote individual and collective well-being. What are we looking for 2-3 years of customer support experience via phone, email, and chat Experience working with direct consumers, in B2C environment; B2B is a distinct advantage Strong communication skills with a proactive and positive approach to tasks High attention to details and follow through An effective team player who is able to also work independently Proven ability to deal with problems and solve them effectively Professional customer service skills:solutions mindset, helping nature, passion for the customer and the customer experience Robust multitasking skills (e.g. able to log calls and interact with the customer simultaneously) Online advertising experience is a huge plus and preferred Strong coping, emotional resilience, and stress-management skillsExcellent comprehension, communication, and English language skillsAbility to perform duties objectively, devoid of inherent biases or personal beliefs, in the best interest of client policiesStrong attention to detailComfort synthesizing and analyzing information from multiple streamsStrong critical thinking and decision-making skills Roles and Responsibilities: Review, classify and/or remove content according to client guidelines, using specific tools and channelsUnderstand and remain updated on changing client policies and guidelinesInvestigate, resolve, and relay complex content issues to the broader Trust and Safety teamoProvide support to customers via live chat on various platforms.oRespond to customer inquiries in a professional and timely manner.oAssist customers in troubleshooting technical issues, placing orders, providing product information, and resolving any concerns.oIdentify and resolve customer issues and complaints effectively.oEscalate unresolved issues to higher-level support teams when necessary.oMaintain a calm, positive, and helpful attitude with all customer interactions.oStay updated with the latest product/service features, company policies, and troubleshooting steps to provide accurate information.oProvide clear and concise explanations to customers regarding products, services, or policies.oManage multiple customer chats simultaneously while maintaining a high level of customer service.oEnsure that chat responses are efficient, clear, and accurate.oMeet performance metrics for response time, resolution time, and customer satisfaction.oDocument customer interactions accurately in the system.oLog all inquiries, complaints, and solutions provided for future reference.oMaintain detailed records of customer issues and feedback for quality and training purposes.oWork closely with other team members and departments to ensure seamless service delivery.oShare feedback, best practices, and insights with the team leader to improve overall team performance.oMaintain high levels of professionalism and ensure that all interactions align with company standards and policies.oParticipate in regular training sessions to improve skills and knowledge. Qualification Any Graduation

Skill required: User-Generated Content Moderation - Content Moderation Designation: Trust & Safety New Associate Qualifications: Any Graduation Years of Experience: 0 to 1 years Language - Ability: Urdu - Expert About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do Accenture is a trusted, innovative, comprehensive, and experienced partner to leading platform companies. The Trust and Safety offering within Accenture Operations helps keep the internet safe and helps platform companies accelerate, scale, and improve their businesses.Content moderators serve as an important line of defense by helping improve the quality and safety of online content while gaining hands-on job experience. You will deliver value to our clients, while making a larger impact on society.You will be responsible for analyzing and reviewing user profiles, audio, videos, and text-based content and/or investigating, escalating and/or resolving issues that are reported by users or flagged by the system. Due to the nature of the role, the individual may be exposed to flashing lights or contrasting light and dark patterns. What are we looking for Content moderation is meaningful work that helps keep the internet safe. It may also be challenging, at times. In the context of this role, individuals may be directly or inadvertently exposed to potentially objectionable and sensitive content (e.g., graphic, violent, sexual, or egregious). Therefore, content moderators need strong resilience and coping skills. We care for the health and well-being of our people and provide the support and resources needed to perform their role responsibilities. Active participation in Accentures well-being support program, designed specifically for the Trust & Safety community, provides valuable skills to promote individual and collective well-being. Strong coping, emotional resilience, and stress-management skillsExcellent comprehension, communication, and Urdu skillsAbility to perform duties objectively, devoid of inherent biases or personal beliefs, in the best interest of client policiesStrong attention to detailComfort synthesizing and analyzing information from multiple streamsStrong critical thinking and decision-making skillsDeep familiarity and passion for the internet, internet platforms, and internet cultureHigh affinity and cultural awareness of political and social situations regarding the relevant market and region that will be supportedAbility to work well individually and as part of a teamAbility to work differing rotations/shifts and non-standard work hoursFlexibility in meeting changing business needs in a fast-paced environmentCommitment to quality, efficiency, and effectivenessPrevious business process outsourcing, customer service, or content moderation experience is a plus Roles and Responsibilities: Review, classify and/or remove content according to client guidelines, using specific tools and channelsUnderstand and remain updated on changing client policies and guidelinesInvestigate, resolve, and relay complex content issues to the broader Trust and Safety teamServe as an advocate for the user communityParticipate in process improvement initiatives that improve quality and efficiency of workParticipate in continuous training programs and workgroup discussions for optimal development in the roleEngage in conversation around socially sensitive topics with the purpose of keeping our communities safe Qualification Any Graduation

Role: Research Associate - Frontiers of Graduation: Building Resilience and Sustainable Livelihoods in Urban India (SJY Urban) Project: Pushing Frontiers of Graduation: Building Resilience and Sustainable Livelihoods in Urban India (SJY Urban) Length of Commitment: 12 Months (can be extended based on performance and availability) Language requirement: Hindi, English Location: Patna, Bihar Principal Investigators (PIs): Dr. Robin Burgess (LSE), Dr. Oriana Bandiera (LSE), Dr. Jyoti Prasad Mukhopadhyay (KREA University) and Anton Heil (LSE) Project Description: Urban poverty remains a significant issue in Bihar, where rapid urbanization and inadequate infrastructure have led to growing slum populations. Around 2.8 million people in Bihars cities face multidimensional poverty, with 1.4 million classified as severely poor (NITI Aayog 2023). Limited access to clean water, sanitation, healthcare, education, and stable jobs affects low-income families, women, youth, and informal workers. Globally, urbanization is accelerating, with Asia and Africa driving most of the growth. In many developing countries, urban expansion outpaces infrastructure development, deepening urban poverty. India exemplifies these challenges, with over 85% of its urban workforce in the informal sector, where poverty and inequality. Addressing these issues requires innovative solutions focused on the most vulnerable communities. The Bihar Urban Graduation Program, a strategic initiative within the Satat Jeevikoparjan Yojana (SJY) Urban program, is designed to address these critical issues. The program adopts a multifaceted approach to combat urban poverty by promoting sustainable livelihoods, enhancing financial inclusion, fostering social empowerment, and ensuring access to basic services. By addressing poverty from multiple dimensions, SJY Urban seeks to reduce economic vulnerability and increase resilience among the urban poor. SJY Urban prioritises women and youth, recognising their pivotal roles in achieving sustainable growth, particularly in urban settings. A focus on urban youth aligns with global calls for inclusive growth and the need to address the aspirations. About the position: J-PAL South Asia at the Institute for Financial Management and Research seeks qualified applicants for the position of Research Associate (RA). The position offers an opportunity to gain first-hand field management and research experience in an organization undertaking cutting-edge development research. The RA will report to the Research Manager and work closely with the Principal Investigators (PIs). The RA will be based out of Patna, and work out of the JEEViKA office. The RA will represent the research team on the ground and play a critical role to implement the research project. Further, the RA needs to be experienced and very comfortable in conducting fieldwork, desk analysis and literature reviews, and maintaining strong relationships with the partner organization (Government). Key Responsibilities: Research Associates work closely with academic researchers and other field staff to perform a variety of tasks including, but not limited to: Designing survey instruments, conducting qualitative research/scoping exercise and refining study design Managing teams: Train and supervise both field-based and data operations teams consisting of project assistants, field managers, field-based surveyors, data entry operators and other field and office staff Travel to project sites to monitor and coordinate field activities for primary data collection during intervention monitoring Overseeing the implementation of the evaluation in accordance to the research design in association with our partner organizations Ensuring that the project complies with IRB and JPAL data collection and security protocols Engaging with and managing relationships with stakeholders. Maintaining relationship with partner organizations at various levels as required in the project Coordinating with teams across different verticals within JPAL on a variety of operational tasks Supervising data collection and data-entry, and ensuring data quality and productivity Assisting with data cleaning, coding, preliminary data analysis, and preparation of documents and presentations for dissemination Assisting in the preparation of documents and presentations for donor reporting as well as dissemination activities Maintain compliance with all J-PAL protocols and policies Reporting to RM and PI on all of the above-mentioned activities and any other work assigned Desired Qualifications and Experience: A bachelors degree in economics, political science, education, public policy, international development, or other related fields is required. Masters degree preferred. Relevant Experience- 1 year or more Experience of field work Prior experience in conducting evaluation assessments and qualitative studies (scoping exercise) Demonstrated ability to manage high-level relationships with partner organizations. Experience of working with Government stakeholders strongly preferred Willingness to travel Excellent management/ organizational skills and able to solve unexpected problems Knowledge of NVivo/ ATLAS.ti (preferred) Familiarity with RCTs Flexible, self-motivating, able to manage multiple tasks efficiently, and team player Ability to deal with unstructured and dynamic environments

Language Requirement: Kannada, English, Hindi Length of Commitment: 9 months Sector: Education About the Position J-PAL South Asia at the Institute for Financial Management and Research seeks qualified applicants for the position of Research Associate to lead impact evaluations in India. The position offers an opportunity to gain first-hand field management experience in an organization undertaking cutting-edge development research. The Research Associate will join a team of world-class researchers from leading universities in the world and will gain first-hand experience implementing randomized control trials in an organization undertaking cutting-edge development research. Read more about our work and projects Project Specific Details This project is a scale-up of a previously evaluated study tested across multiple countries by J-PAL invited researcher Noam Angrist and colleagues (Angrist, Bergman, Matsheng 2022; Angrist et al 2023). The state government of Karnataka plans to scale up a remote tailored instruction approach for grades 3-5. The governments Ganitha Ganaka programme was launched based on the evidence supporting a tailored instruction approach that uses phones to connect high-quality instruction and tutoring with students and parents. Within the 2024-25 academic year, the government aims to reach approximately 456,000 students across 93 educationally low-performing administrative blocks. As the government intends to implement this programme at a large scale this year, we aim to embed quick process research activities that will support the government (a) with actionable insights on optimising programme implementation as they seek to achieve scale, and (b) set up large-scale monitoring systems within the government to effectively monitor and enable different levels of the education system to use of programme data for feedback and course correction. The RA will be responsible for a series of primary data collection exercises. The RA will work with the Research Manager and Principal Investigators, who will guide and supervise them in various tasks. The PIs for this Project are Noam Angrist (University of Oxford) and Sharnic Djaker (University of Oxford). Key Responsibilities Research Associates work closely with academic researchers and other field staff to perform a variety tasks including, but not limited to: Designing survey questionnaires, conducting qualitative research, running pilot exercises, refining study design and survey instruments Managing teams: Recruit, train, and supervise both field-based and data operations teams consisting of project assistants, field managers, field-based surveyors, data entry operators and other field and office staff Supervising data collection and data entry to ensure good data quality during both these phases Co-ordinating with the Administrative and Finance team on a variety of tasks related to field staff contracting and payments Overseeing the implementation of the evaluation in accordance to the research design in association with our partner organization Ensuring that the project complies with IRB and JPAL data collection and security protocols with the help of the Research Manager Maintaining relationship with partner organizations at both headquarters and field levels Assisting with data cleaning and preliminary data analysis Assisting in preparation of documents and presentations for donor reporting as well as dissemination activities Reporting to PIs on all of the above mentioned activities Any other task as assigned by the Research Manager, AD Research or ED Desired Qualifications A Bachelor's/Masters degree in economics, social sciences, public policy, education or related fields Previous experience in development research (and the education sector) preferred Excellent management and organizational skills along with strong quantitative skills Fluency and excellent communication skills in English Some conversational-level skills in regional languages such as Hindi, Kannada. Flexible, self-motivating, able to manage multiple tasks efficiently, and team player Demonstrated ability to manage high-level relationships with partner organizations Knowledge of Stata (strongly preferred) or other data analysis software is preferred Familiarity with randomized controlled trials/clinical trials/quasi-experiments/A/B tests preferred Ability to deal with unstructured and changing environments Ability to work independently and in rural field locations Note on Work Authorizations Candidates must have work authorization to work in India. You are able to submit your application before your references complete their recommendation letters; however, you must include their contact information before submitting your application. Given the volume of applications received, only short-listed candidates will be contacted for an interview.

Language Requirement: English , Hindi and/or Gujarati Length of Commitment: 6 months Name of the Project: Scoping study on young adults aspirations towards vocational education Sector: Education, Labour About the position J-PAL South Asia at the Institute for Financial Management and Research seeks qualified applicants for the position of Research Support Assistant to lead a scoping study in India. The position offers an opportunity to gain first-hand field management experience in an organization undertaking cutting-edge development research. The Research Support Assistant will join a team of world-class researchers from leading universities in the world and will gain first-hand experience implementing development field research. Read more about our work and projects J-PAL South Asia is an equal opportunity employer. We evaluate qualified applicants without regard to age, disability, family status, gender identity, race, religion, sexual orientation and other attributes protected by law. We strongly encourage people from marginalized communities to apply for this role. Project Specific Details Indias National Education Policy (NEP, 2020) sets forth an ambitious agenda to transform education in India. Policies relating to vocational education in particular have undergone significant changes with a view to equip young Indians with 21st century skills. As children progress through schooling, they will be exposed to age appropriate activities that enhance their vocational skills, knowledge and work towards proficiency in chosen vocations by the end of grade 12. Notably, under recent reforms,vocational education will no longer be a subject students chose in lieu of other academic subjects, rather policies will open up a wide variety of educational streams with vocational courses being one among the many options. Such a change in childrens choice option is expected to mitigate unfavorable attitudes towards vocational education as something children choose only when they are unable to perform well in academic subjects. By integrating a focus on vocational skills from an early age, this policy attempts to bring a holistic approach towards education in general. This project will be conducted in partnership with NGO Lend a Hand India (LAHI), one of Indias largest organizations working on school-based vocational education, and will conduct research to inform programming at this nascent but critical juncture, and design future randomized evaluations institutionalize evidence-based improvements to program design and implementation. The study will focus on understanding aspirations and attitudes of children and their parents towards vocational training, how school personnel make decisions regarding content of training, and challenges faced by small and medium enterprises towards quality hiring. The study will also focus on different aspirations and expectations among young girls and boys. The findings from this scoping study will enable discussions for a future randomized evaluation, as a new vocational education curriculum is rolled out in grades 11-12 in the next academic year. The study will involve conducting surveys and qualitative interviews with different stakeholders such as students, parents, teachers and government officials to gain a better understanding of the above-mentioned questions across two Indian states with strong LAHI presence - Gujarat and Jharkhand. Research Support Assistants work closely with Research Managers Principal Investigators who guide and supervise them in their various tasks. The research support assistant would be working closely with the LAHI and the state education departments to conduct surveys and key informant interviews, Thus, the research support assistant will obtain a rich experience across both the technical research skills and partnering with NGOs. Key Responsibilities Research Support Assistants work closely with academic researchers and other research and field staff to perform a variety tasks including, but not limited to: Supporting the research activities: Supporting the Research Associate in conducting qualitative research, running pilot exercises, refining survey instruments Supporting the Research Associate to recruit, train, and supervise survey staff Conducting key informant interviews and supervise data collection by field staff Coordinating with the Administrative and Finance team on a variety of tasks related to field staff contracting and payments Overseeing the implementation of the field data collection in accordance to the research design in association with our partner organization Assisting in conducting data cleaning, preliminary data analysis, documentation Reporting to PIs on all of the above-mentioned activities Any other task as assigned by the Research Manager, AD Research or ED. Desired Qualifications A Bachelor's/Masters degree in economics, social sciences, public policy, education or related fields Experience living in a developing country is a strong plus Previous experience in development research preferred Fluency and excellent communication skills in English, Hindi and or Gujarati. Familiarity with Stata (strongly preferred) or other data analysis software Familiarity with Qualitative research techniques desirable Excellent management and organizational skills Flexible, self-motivating, able to manage multiple tasks efficiently, and team player Ability to deal with unstructured and changing environment Ability to work independently and in rural field locations.

Name of the Project: Scoping study on young adults aspirations towards vocational education Sector: Education, Labour About the position J-PAL South Asia at the Institute for Financial Management and Research seeks qualified applicants for the position of Research Associate to lead a scoping study in India. The position offers an opportunity to gain first-hand field management experience in an organization undertaking cutting-edge development research. The Research Associate will join a team of world-class researchers from leading universities in the world and will gain first-hand experience implementing development field research. Read more about our work and projects (https: / / www.povertyactionlab.org / south-asia). J-PAL South Asia is an equal opportunity employer. We evaluate qualified applicants without regard to age, disability, family status, gender identity, race, religion, sexual orientation and other attributes protected by law. We strongly encourage people from marginalized communities to apply for this role. Project Specific Details Indias National Education Policy (NEP, 2020) sets forth an ambitious agenda to transform education in India. Policies relating to vocational education in particular have undergone significant changes with a view to equip young Indians with 21st century skills. As children progress through schooling, they will be exposed to age appropriate activities that enhance their vocational skills, knowledge and work towards proficiency in chosen vocations by the end of grade 12. Notably, under recent reforms,vocational education will no longer be a subject students chose in lieu of other academic subjects, rather policies will open up a wide variety of educational streams with vocational courses being one among the many options. Such a change in childrens choice option is expected to mitigate unfavorable attitudes towards vocational education as something children choose only when they are unable to perform well in academic subjects. By integrating a focus on vocational skills from an early age, this policy attempts to bring a holistic approach towards education in general. This project will be conducted in partnership with NGO Lend a Hand India (LAHI), one of Indias largest organizations working on school-based vocational education, and will conduct research to inform programming at this nascent but critical juncture, and design future randomized evaluations institutionalize evidence-based improvements to program design and implementation. The study will focus on understanding aspirations and attitudes of children and their parents towards vocational training, how school personnel make decisions regarding content of training, and challenges faced by small and medium enterprises towards quality hiring. The study will also focus on different aspirations and expectations among young girls and boys. The findings from this scoping study will enable discussions for a future randomized evaluation, as a new vocational education curriculum is rolled out in grades 11-12 in the next academic year. The study will involve conducting surveys and qualitative interviews with different stakeholders such as students, parents, teachers and government officials to gain a better understanding of the above-mentioned questions across two Indian states with strong LAHI presence - Gujarat and Jharkhand. Research Associates work closely with Research Managers Principal Investigators who guide and supervise them in their various tasks. The research associates would be working closely with the LAHI and the state education departments to conduct surveys and key informant interviews, Thus, the research associate will obtain a rich experience across both the technical research skills and partnering with NGOs. Key Responsibilities Research Associates work closely with academic researchers and other field staff to perform a variety tasks including, but not limited to: Leading the research activities: Cleaning, organizing and analysing administrative data received from LAHI Designing survey questionnaires, conducting qualitative research, running pilot exercises, refining study design and survey instruments Managing teams: Recruit, train, and supervise both field teams Supervising data collection and data entry to ensure good data quality during both these phases Conducting Key Informant interviews Coordinating with the Administrative and Finance team on a variety of tasks related to field staff contracting and payments Overseeing the implementation of the field data collection in accordance to the research design in association with our partner organization Ensuring that the project complies with IRB and J-PAL data collection and security protocols with the help of the Research Manager/PI Conducting data cleaning and preliminary data analysis Preparing documents, presentations and reports Reporting to PIs on all of the above-mentioned activities Any other task as assigned by the Research Manager, AD Research or ED. Desired Qualifications A Bachelor's/Masters degree in economics, social sciences, public policy, education or related fields Experience living in a developing country is a strong plus Previous experience in development research preferred Prior experience working in the education sector, or government projects is preferred. Fluency and excellent communication skills in English, Hindi and or Gujarati. Proficiency in Stata (strongly preferred) or other data analysis software Familiarity with Qualitative research techniques desirable Excellent management and organizational skills Flexible, self-motivating, able to manage multiple tasks efficiently, and team player Demonstrated ability to manage high-level relationships with partner organizations Ability to deal with unstructured and changing environments Ability to work independently and in rural field locations.

We are seeking a motivated Research Associate to lead and support Monitoring Evaluation efforts for scaling the Every Child Counts (ECC) program across Andhra Pradesh and parts of North India (Punjab, Himachal Pradesh, and Delhi). The role involves engagement with partner NGOs, government stakeholders and internal teams to ensure robust evidence-driven implementation of the ECC program. This is an exciting opportunity to contribute to one of Indias most promising scale-up efforts in foundational learning. Key Responsibilities The Research Associate will work closely with PIs and the field team to undertake the following tasks. Monitoring Evaluation (ME) activities: Design and oversee end-to-end monitoring and evaluation processes (including field-based classroom observations, teacher training assessments, student learning evaluations) across multiple states to ensure timely, high-quality, and actionable insights that inform program implementation and scale-up strategy. Manage and evaluate pilots conducted by partner NGOs under the Every Child Counts Certificate Program. Provide technical guidance and ensure alignment with the program's ME framework. Data cleaning and management: Review and vet project datasets and maintain an efficient data documentation system Work with other members of the team to reconcile any gaps or errors in the data Data analysis and synthesis : Assist in analysis of qualitative and quantitative data collected during the projects implementation Liaise with members of the project team by sending them statistics as and when required Generate aggregated views of the data for various stakeholders the implementation partners, Principal Investigators and donors Assist in documenting data collection efforts, including any issues and key decisions taken for improvements Stakeholder Engagement: Engage with implementation partners and government stakeholders in Andhra Pradesh to ensure effective coordination, alignment, and execution of the ECC program. Working closely with the Policy team to develop memos, presentations and other communication materials for use in advocacy, government meetings etc Capacity Building: Lead and facilitate ME-related trainings and advisory support for program teams and partner organizations in Andhra Pradesh and North India Develop ME Resources: Create high-quality resources (manuals, toolkits and guides) related to ME for the ECC program, to be published on the ECC website and used by practitioners across the country. Reporting and Documentation: Assist in preparation of documents and presentations for donor reporting as well policy memos as dissemination activities Responsible for general project documentation Maintain compliance with all J-PAL protocols and policies. Required Qualifications Bachelor's degree in Economics, Education, Public Policy, Development Studies, or a related field; a Masters degree is preferred for senior roles At least 2 years of professional experience in the education or development sector, with direct exposure to field-based implementation Proven experience in designing and implementing monitoring and evaluation systems, including process monitoring and outcome assessments Strong analytical and quantitative skills, with the ability to interpret and present data effectively Proficiency in Stata for data cleaning, analysis, and visualization Hands-on experience with SurveyCTO or similar digital data collection platforms Demonstrated ability to work independently in fast-paced, multi-stakeholder environments Excellent communication skills both written and verbal Language Proficiency: Fluency in Telugu, Hindi and English Willingness to be based in Vijayawada for at least 6-8 months with an option to relocate within Andhra Pradesh/Telangana thereafter. Flexibility to travel extensively across Andhra Pradesh and occasional travel to North India Preferred Qualifications Prior experience engaging with government stakeholders Experience conducting or facilitating capacity building workshops or trainings Familiarity with foundational learning programs, teacher training models, or large-scale education reform initiatives in India Strong skills in data visualization, reporting, and knowledge product development Knowledge of qualitative research methods and tools (e.g., interview protocols, thematic analysis) Candidates with 2+ years of relevant experience may be considered for a Senior Research Associate position.

Education : Bachelors/Masters Language requirement: Kannada required Principal Investigators : Todd Pugatch (University of Buffalo), Ketki Sheth (University of Tennessee), and Emmanuel Rukundo (RWI Leibniz Institute for Economic Research) About the Position J-PAL South Asia at the Institute for Financial Management and Research seeks qualified applicants for the position of Research Associate to lead impact evaluations in India. The position offers an opportunity to gain first-hand field management experience in an organization undertaking cutting-edge development research. The Research Associate will join a team of world-class researchers from leading universities in the world and will gain first-hand experience implementing randomized control trials in an organization undertaking cutting-edge development research. Read more about our work and projects Project Specific Details: This project aims to study the effectiveness of the School Leadership Development Program in building leadership competencies amongst school leaders and improving student learning outcomes in primary and secondary schools. These schools are located in Bidar and Raichur districts of Karnataka. For this evaluation, the researchers will collaborate with Mantra4Change, who will implement the project in the field. The Principal Investigators on this project are Todd Pugatch (University of Buffalo), Ketki Sheth (University of Tennessee), and Emmanuel Rukundo (RWI Leibniz Institute for Economic Research). Key Responsibilities Research Associates work closely with academic researchers and field staff to perform a variety of tasks including, but not limited to: Designing and developing survey questionnaires, running pilot exercises, refining study design and survey instruments Supporting and informing qualitative research Managing field teams across multiple districts: recruiting, training, and supervising both field-based and data operations teams consisting of project assistants, field managers, field-based surveyors, data entry operators, and other field and office staff Supervising data collection and data entry, and ensuring data quality and productivity Overseeing the entire data collection process, and ensuring compliance with J-PALs standards for data quality Writing high-quality documents, including training manuals, process reports and reports of results from different rounds of data collection Assisting with data cleaning, preliminary data analysis, and preparation of documents and presentations for dissemination Ensuring the project follows the agreed timeline and meets key milestones with the support of the Research Manager Assisting with applications to local and international institutional review boards with the support of the Research Manager Ensuring the implementation of the evaluation in accordance to the research design in association with the partner organization Maintaining relationships with partner organisation at both headquarters and field levels Reporting to the Research Manager and PIs on all of the activities mentioned above Maintaining compliance with all J-PAL protocols and policies Addressing any other task assigned by the Research Manager, AD Research or ED Desired Qualifications Bachelor's/Masters degree in economics, social sciences, public policy, education or related fields Experience living and working in a developing country is a strong plus Fluency and excellent communication skills in English Fluency in Kannada is highly preferred Knowledge of Stata and SurveyCTO (strongly preferred) or other data analysis/collection software; strong quantitative skills Familiarity with randomized controlled trials/clinical trials/quasi-experiments or primary data collection preferred Flexible, self-motivating, able to manage multiple tasks efficiently, team player Demonstrated ability to manage high-level relationships with partner organizations Good team management skills Ability to deal with unstructured and changing environments Ability to work independently

Education : Bachelors/Masters Organization : J-PAL South Asia at IFMR Language requirement: English and Hindi Project Descriptions : The ECE project is aimed at evaluating Prathams early childhood education programs through a randomized controlled trial. Though Pratham and J-PAL enjoy a long-term partnership, this will be the first instance of an evaluation of Prathams ECE program. This is an excellent opportunity to obtain a strong understanding of issues relating to ECE, a sector that is increasingly attracting a lot of attention from researchers, policy makers and implementers. Prathams early childhood education programs cater to ages 3 to 8. Programs range from support to anganwadis, encouraging mothers involvement in childrens education and formal classroom activities in schools and communities. A key objective of this evaluation is to understand what works in terms of ECE program delivery and the ideal duration of an ECE program. Additionally, the researchers also aim to evaluate a home-based Math Games programs which is built on previous research on Math Games in schools. Math Games is an innovative math curriculum that aims to develop children's intuitive concepts of number and geometry, informed by decades of cognitive development research, and Research Associate Roles and Responsibilities: The RA will work closely with academic researchers, Research Manager and other field staff to perform a variety tasks including, but not limited to: Designing survey questionnaires, conducting qualitative research, running pilot exercises, refining study design and surveying instruments. Managing field teams: Recruiting, training, and supervising both field-based and data operations teams consisting of project assistants, field managers, field-based surveyors, data entry operators and other field and office staff. Overseeing implementation of the evaluation in accordance with the research design, in association with our partner organization. Maintaining relationships with partner organizations at both headquarters and field levels. Supervising data collection and data-entry, and ensuring data quality and productivity. Assisting with data cleaning, preliminary data analysis, and preparation of documents and presentations for dissemination. Data cleaning and management Developing scripts in Stata to analyse survey data, clean data and identify trends across time for all ongoing data collection efforts. Reviewing and vetting project datasets and maintaining an efficient data documentation system. Working with other members of the team to reconcile any gaps or errors in the data. Data analysis and synthesis Liaising with members of the project team by sending them statistics as and when required Generating aggregated views of the data for various stakeholders the Principal Investigators, donors and other partners. Assisting in documenting data collection efforts, including any issues and key decisions taken for improvements Reporting to PIs, Research Managers and partners on some/all of the above- mentioned activities Maintaining compliance with all J-PAL protocols and policies. Desired Attributes, Qualifications and Experience: Bachelor's/ Master's degree in economics, social sciences, public policy, or related fields Experience-0-2 years, experience working in education sector preferred Experience in working in rural areas Excellent management/ organizational skills and able to solve unexpected problems Strong quantitative skills Working knowledge of Stata (strongly preferred), MATLAB/R Familiarity with RCTs Demonstrated experience managing a team Flexible, self-motivating, independent and manages multiple tasks efficiently Ability to deal with unstructured and changing environments Attention to detail Ability to communicate effectively with different stakeholders

Name of the Project: Boosting Immunization Demand Language Requirement: Hindi, English, Marathi Sector: Social Networks, Health About the Position J-PAL South Asia at the Institute for Financial Management and Research seeks qualified applicants for the position of Research Associate to lead impact evaluations in India. The position offers an opportunity to gain first-hand field management experience in an organization undertaking cutting-edge development research. The Research Associate will join a team of world-class researchers from leading universities in the world and will gain first-hand experience implementing randomized control trials in an organization undertaking cutting-edge development research Read more about our work and projects here. Project Specific Details This project is a scale-up pilot of a previously evaluated study done in collaboration with the Government of Haryana. It was found that a package of interventions combining well-connected local immunization ambassadors, targeted reminders and incentives to caregivers increased routine immunization by approximately 55%. This project aims to test the effectiveness of a new model for identification of ambassadors to spread information on routine immunization. The study will focus on verifying the centrality of gossips/ambassadors selected through a model of phoney surveys conducted by the NGO Suvita. The study will be conducted in a sample of 450 villages. During the first phase of the study, gossips will be identified by field surveys by J-PAL, phone surveys by Suvita and through random selection by Suvita from Suvitas database. The second phase of the study would be information dissemination. In each of the 450 villages, J-PAL SA surveyors would seed the information to a maximum of five ambassadors who would in turn inform the villagers to register onto a text messaging service to receive information on immunization. The centrality of the nodes will be assessed through the number of people who register on the service. The RA will be responsible for a series of primary data collection exercises. The RA will work with the Research Manager and Principal Investigators, who will guide and supervise them in various tasks. The PIs for this Project are Arun Chandrashekar (Stanford University) and Esther Duflo (MIT). Key Responsibilities Research Associates work closely with academic researchers and other field staff to perform a variety tasks including, but not limited to: Designing survey questionnaires, conducting qualitative research, running pilot exercises, refining study design and survey instruments Managing teams: Recruit, train, and supervise both field-based and data operations teams consisting of project assistants, field managers, field-based surveyors, data entry operators and other field and office staff Supervising data collection and data entry to ensure good data quality during both these phases Co-ordinating with the Administrative and Finance team on a variety of tasks related to field staff contracting and payments Overseeing the implementation of the evaluation in accordance to the research design in association with our partner organization Ensuring that the project complies with IRB and JPAL data collection and security protocols with the help of the Research Manager Maintaining relationship with partner organizations at both headquarters and field levels Assisting with data cleaning and preliminary data analysis Assisting in preparation of documents and presentations for donor reporting as well as dissemination activities Reporting to PIs on all of the above mentioned activities Any other task as assigned by the Research Manager, AD Research or ED Desired Qualifications A Bachelor's/Masters degree in economics, social sciences, public policy, education or related fields Experience living in a developing country is a strong plus Previous experience in development research preferred Excellent management and organizational skills along with strong quantitative skills Fluency and excellent communication skills in English Some conversational-level skills in regional languages such as Hindi, Marathi etc. Flexible, self-motivating, able to manage multiple tasks efficiently, and team player Demonstrated ability to manage high-level relationships with partner organizations Knowledge of Stata (strongly preferred) or other data analysis software is preferred Familiarity with randomized controlled trials/clinical trials/quasi-experiments preferred Ability to deal with unstructured and changing environments Ability to work independently and in rural field locations

J-PAL South Asia at the Institute for Financial Management and Research seeks qualified applicants for the position of Research Associate to lead impact evaluations in India. The position offers an opportunity to gain first-hand field management experience in an organization undertaking cutting-edge development research. The Research Associate will join a team of world-class researchers from leading universities in the world and will gain first-hand experience implementing randomized control trials in an organization undertaking cutting-edge development research Read more about our work and projects Project Specific Details This project is a scale-up pilot of a previously evaluated study done in collaboration with the Government of Haryana. It was found that a package of interventions combining well-connected local immunization ambassadors, targeted reminders and incentives to caregivers increased routine immunization by approximately 55%. This project aims to test the effectiveness of a new model for identification of ambassadors to spread information on routine immunization. The study will focus on verifying the centrality of gossips/ambassadors selected through a model of phoney surveys conducted by the NGO Suvita. The study will be conducted in a sample of 450 villages. During the first phase of the study, gossips will be identified by field surveys by J-PAL, phone surveys by Suvita and through random selection by Suvita from Suvitas database. The second phase of the study would be information dissemination. In each of the 450 villages, J-PAL SA surveyors would seed the information to a maximum of five ambassadors who would in turn inform the villagers to register onto a text messaging service to receive information on immunization. The centrality of the nodes will be assessed through the number of people who register on the service. The RA will be responsible for a series of primary data collection exercises. The RA will work with the Research Manager and Principal Investigators, who will guide and supervise them in various tasks. The PIs for this Project are Arun Chandrashekar (Stanford University) and Esther Duflo (MIT). Key Responsibilities Research Associates work closely with academic researchers and other field staff to perform a variety tasks including, but not limited to: Designing survey questionnaires, conducting qualitative research, running pilot exercises, refining study design and survey instruments Managing teams: Recruit, train, and supervise both field-based and data operations teams consisting of project assistants, field managers, field-based surveyors, data entry operators and other field and office staff Supervising data collection and data entry to ensure good data quality during both these phases Co-ordinating with the Administrative and Finance team on a variety of tasks related to field staff contracting and payments Overseeing the implementation of the evaluation in accordance to the research design in association with our partner organization Ensuring that the project complies with IRB and JPAL data collection and security protocols with the help of the Research Manager Maintaining relationship with partner organizations at both headquarters and field levels Assisting with data cleaning and preliminary data analysis Assisting in preparation of documents and presentations for donor reporting as well as dissemination activities Reporting to PIs on all of the above mentioned activities Any other task as assigned by the Research Manager, AD Research or ED Desired Qualifications A Bachelor's/Masters degree in economics, social sciences, public policy, education or related fields Experience living in a developing country is a strong plus Previous experience in development research preferred Excellent management and organizational skills along with strong quantitative skills Fluency and excellent communication skills in English Some conversational-level skills in regional languages such as Hindi, Tamil, Kannada etc. Flexible, self-motivating, able to manage multiple tasks efficiently, and team player Demonstrated ability to manage high-level relationships with partner organizations Knowledge of Stata (strongly preferred) or other data analysis software is preferred Familiarity with randomized controlled trials/clinical trials/quasi-experiments preferred Ability to deal with unstructured and changing environments Ability to work independently and in rural field locations

JPAL SA is looking for a Research Associate to work closely with PIs Prof. Natalia Rigol and Ben Roth (both of Harvard Business School) and other team members to lead the field work of a project to develop personalized repayment plans that match the timing of the borrower's cash flows to the timing of their payment obligations. Additionally, these loans will utilize novel community targeting methods to screen loan applicants, whereby community members are asked to identify reliable and promising entrepreneurs. Prof. Rigol and Roth specialize in finding and studying innovative microcredit products and services that can better help entrepreneurs grow their businesses and improve their livelihoods. You can find their work and . The study is in the baseline stage and involves screening and assessing microentrepreneurs for micro-loan products. The RA will work very closely with PIs in managing data and supporting the project in-field activities. This position looks for someone who is creative, flexible, independent, and excited to solve new challenges. Key Responsibilities: This is a very high ownership role, where your work will majorly involve supporting other RAs in project management in addition to cleaning, organizing and analysing the data collected from the field on a regular basis. Research Associates work closely with academic researchers and other field staff to perform a variety of tasks including, but not limited to: Research Design and Data Management: Designing survey questionnaires, conducting qualitative research, running pilot/backchecking exercises, refining study design and survey instruments Ensuring that the project complies with research protocols related to data collection and security Supervising data collection and data entry to ensure good data quality Work with data sets, prepare and run codes regularly for daily data cleaning and analysis in STATA Take ownership of daily data management trackers to ensure seamless flow of information for operational efficiency Ability to analyze and interpret data using statistical packages like STATA and produce output, including graphs and table. Managerial / Operational: Maintaining relationship with partner organizations at both headquarters and field levels Managing teams: Recruit, train, and supervise both field-based and data operations teams consisting of project assistants, field managers, field-based surveyors, data entry operators and other field and office staff Overseeing the on-ground implementation of the evaluation in accordance with the research design in association with our partner organization. Further, making sure the project is on track in terms of timelines. Liaising with field staff running evaluations and collaborating with them including occasional travel to research field sites; focus of work is to advise on quality control of data collection practices. Communication: Assisting in preparation of documents and presentations with graphs and tables for partner organization, donor reporting as well as dissemination activities Daily meetings with PIs to share project progress updates Any other task as assigned by the PIs Required Qualifications: A Bachelor's/Masters degree in economics, social sciences, public policy, education or related fields Proficiency in STATA or other statistical packages (non-negotiable) Strong written and verbal communication skills in English Demonstrated ability to manage high-level relationships with partner organizations Have an entrepreneurial/start-up mindset: Ability to deal with unstructured and changing environments. Are action oriented, self-driven and flexible Attentive to detail, analytical, and can work across multiple-task efficiently as required Team oriented: Are a reliable team player and can work with a diverse set of people on a daily basis Ability to work independently and in rural field locations (travel to nearby field sites as required) Willing to move to Coimbatore, Tamil Nadu Desired Qualifications: Working proficiency in Tamil (strongly preferred) Familiarity with randomized controlled trials/clinical trials/quasi-experiments and development research preferred Understanding of basic financial terms Experience working with rural enterprises

Location: Chennai, Tamil Nadu Length of Commitment: 1 year Education: Bachelors/Masters in Economics, Statistics, Public Policy or related fields Language requirement: English and Tamil PIs: Esther Duflo (MIT), Dr. Girija Vaidyanathan (Retd. IAS), Frank Schilbach (MIT) and others Project Description: The Research Associate (RA) will be an integral part of the Tamil Nadu Aging (TNAging) Portfolio, a long-standing collaborative initiative between J-PAL South Asia and the Government of Tamil Nadu aimed at improving the well-being of the elderly through evidence-informed policymaking. The RA will work across one or more studies under this portfolio, including longitudinal surveys, randomized evaluations (community-based mental health interventions, machine learning for health screening, etc.), and implementation pilots (study on caregivers of elders, etc.)). This is a unique opportunity to contribute to rigorous policy-relevant research, while engaging deeply with government systems. Roles and Responsibilities: Research Design and Data Management Assist in designing and refining survey instruments and qualitative research tools. Lead or support pilot testing, backchecks, and monitoring of survey protocols. Manage data quality processes, including field validations, cleaning, and preliminary analysis in Stata/R. Develop and maintain daily data tracking and progress dashboards. Uphold data security, research ethics, and compliance with J-PAL and IRB protocols. Field and Operations Management Supervise day-to-day field activities, including recruitment, training, and oversight of field teams (surveyors, field managers, data operators). Liaise closely with government officials and partner organizations to ensure effective on-ground coordination. Oversee implementation of study protocols and ensure timelines and quality benchmarks are met. Conduct regular visits to field sites across Tamil Nadu to ensure high-quality data collection and troubleshoot operational challenges. Stakeholder Engagement and Communication Maintain strong relationship with multiple departments of the Government of Tamil Nadu and other key partners. Provide regular updates, process notes, and documentation to stakeholders. Support dissemination efforts, including creation of reports, policy briefs, and presentations with clear visualizations. Share timely insights with policymakers to inform real-time decisions. Team Collaboration Support and collaborate with other RAs, field team and team members across the TNAging Portfolio. Desired Qualifications and Experience: Required Bachelors/Masters degree in Economics, Statistics, Public Policy, Development Studies, Social Sciences, or related fields. Proficiency in Stata/R is non-negotiable; experience with data visualization tools is a plus. Strong Tamil and English communication skills (Tamil, spoken would suffice). Demonstrated ability to manage teams and juggle multiple tasks with attention to detail. Willingness to live in Chennai and travel extensively to rural field sites across Tamil Nadu. Ability to work independently, take initiative, and solve problems in real time. Preferred Prior experience with randomized controlled trials or quasi-experimental methods. Experience in research, monitoring evaluation, or development programs/impact evaluations of at least a year. Experience working with government systems or in public sector partnerships. Familiarity with issues of aging, rural health, mental health, or social protection.

J-PAL South Asia at the Institute for Financial Management and Research seeks qualified applicants for the position of Research Associate to lead impact evaluations in India. The position offers an opportunity to gain first-hand field management experience in an organization undertaking cutting-edge development research. The Research Associate will join a team of world-class researchers from leading universities in the world and will gain first-hand experience implementing randomized control trials in an organization undertaking cutting-edge development research Read more about our work and projects The project focuses on womens skilling, employment, and migration opportunities. The primary objective is to examine whether migration assistance (including providing job-specific information and psychological nudge) is effective at facilitating womens rural-to-urban migration and employment, as well as its subsequent impact on the socio-economic and welfare outcomes of the women and their family members. Research Associates work closely with Research Managers Principal Investigators who guide and supervise them in their various tasks. Key Responsibilities: Research Associates work closely with academic researchers and other field staff to perform a variety tasks including, but not limited to: Designing survey questionnaires, conducting qualitative research, running pilot exercises, refining study design and survey instrument. Managing teams: Recruit, train, and supervise both field-based and data operations teams consisting of project assistants, field managers, field-based surveyors, data entry operators and other field and office staff. Supervising data collection and data entry to ensure good data quality during baseline, midline, and endline phases Co-ordinating with the Administrative and Finance team on a variety of tasks related to field staff contracting and payments. Overseeing the implementation of the evaluation in accordance to the research design in association with our partner organization. Ensuring that the project complies with IRB and JPAL data collection and security protocols with the help of the Research Manager. Maintaining relationship with partner organizations at both headquarters and field levels. Working knowledge of at least one of the following Stata, Python, R.Ability to work in a team, manage multiple projects and be self-motivated. Assisting with data cleaning and preliminary data analysis. Assisting in preparation of documents and presentations for donor reporting as well as dissemination activities. Reporting to PIs on all of the above-mentioned activities. Any other task as assigned by the Research Manager, AD Research or ED. Desired Qualifications: A Bachelor's/Masters degree in economics, social sciences, public policy, education or related fields Experience living in a developing country is a strong plus Previous experience in development research preferred Excellent management and organizational skills along with strong quantitative skills Fluency and excellent communication skills in English Some conversational-level skills in regional languages such as Hindi, Tamil, etc. would be beneficial. Flexible, self-motivating, able to manage multiple tasks efficiently, and team player Demonstrated ability to manage high-level relationships with partner organizations Knowledge of Stata (strongly preferred) or other data analysis software is preferred Familiarity with randomized controlled trials/clinical trials/quasi-experiments preferred Ability to deal with unstructured and changing environments Ability to work independently and in rural field locations

Project Description: Almost a billion people in developing countries are not connected to the electricity grid. Those with power are still subject to unreliable supply and frequent outages. One cause is a widespread inability of utilities to collect on payments, forcing them to ration supply. This project will evaluate the use of new technology of smart meters to break this cycle of low-payments and low-quality that in turn causes consumers to feel justified in making incomplete payments. Smart metering and pre-payment specifically have several beneficial features, such as lowering transactions and monitoring costs and perhaps reducing liquidity constraints. There is also a growing literature on the consumer response to real-time pricing, which smart metering enables. However, there are no credible evaluations on the crucial pointcan a technological intervention change norm, incentives, and payment, and thereby improve reliability and access, even in a high-theft environment While there have been great strides in smart metering, it is not clear that metering alone can reduce theft if the fundamental problem is collusion between collection agents and utility customers, at the expense of power suppliers. Our study (PIs: Prof. Michael Greenstone, Prof. Robin Burgess, Prof. Nicholas Ryan and Prof. Anant Sudarshan) would conduct a large-scale neighborhood level randomized-control trial to answer this question in a critical developing country setting, working jointly on implementation with state distribution utility of Assam Power Distribution Company Limited. Research Associate Roles and Responsibilities: The RA will work closely with academic researchers and other field staff to perform a variety tasks including, but not limited to: Overseeing implementation of the evaluation in accordance to the research design, in association with our partner organization APDCL. Designing survey questionnaires, conducting qualitative research, conducting quantitative analysis of real time incoming consumer billing data and refining surveying instruments. Managing field teams: Recruit, train, and supervise both field-based and data operations teams consisting of project assistants, field managers, field-based surveyors, data entry operators and other field and office staff. Supervising data collection and ensuring data quality and productivity. Maintaining relationships with partner organizations at both headquarters and field levels Assisting with data cleaning, preliminary data analysis, and preparation of documents and presentations for dissemination. Reporting to PIs on all of the above mentioned activities. Desired Qualifications and Experience: Required: A Bachelors degree in Economics (or related field) or Engineering At least 1 year of work experience is necessary Prior experience working with government partners is desired but not necessary Prior experience with field data collection is desired but not necessary Familiarity with impact evaluations and randomized controlled trials is required Excellent management and organizational skills along with strong quantitative skills Fluency in English and strong communication skills are required. Spoken fluency in Assamese is desirable. Flexible, self-motivating, able to manage multiple tasks efficiently, and a team player Willingness to live in Assam and travel extensively within the region Intermediate knowledge of STATA or other data analysis tools Demonstrated ability to manage high-level relationships with partner organizations Desired: Masters degree in economics, engineering or related disciplines is preferred Experience living in a developing country and/or liaising with government officials is a strongly desired but not necessary Proficiency in STATA (or other tools such as R, SPSS etc.) is desired Note on Work Authorizations: Candidates must have work authorization to work in India. This covers citizens of India, Nepal or Bhutan, Persons of Indian origin (PIO), and an Overseas Citizens of India (OCI).

Education: Bachelors in Economics, Statistics, Education or related fields Language requirements: English, Hindi Project Description: These positions relate to a portfolio of research on education reforms in India, based in JPAL South Asia, that is led by Profs. Karthik Muralidharan, Abhijeet Singh and Mauricio Romero. These evaluations are concentrated in four main thematic areas: improving the implementation of private school quotas in the Right to Education Act. improving foundational literacy and numeracy in primary schooling, understanding the structure and demand for preschools and large-scale school transformation in the public sector. These positions are based in multiple states, reflecting the spread of projects. This multi-year research agenda is funded through different research funders. In particular, two positions are funded through the What Works Hub for Global Education, a joint initiative supported by the UKs Foreign Commonwealth and Development Office (FCDO) and the Bill and Melinda Gates Foundation. Research Associates Job Description Research Associates work closely with academic researchers and other field staff to perform a variety tasks including, but not limited to: designing survey questionnaires, conducting qualitative research, running pilot exercises, refining study designs and surveying instruments, managing survey teams, negotiating contracts with survey firms, checking and analyzing data, cleaning data and assisting in preliminary analysis, assisting in the writing of project reports and policy memos, and coordinating with local partners running the programs being evaluated. Research Associates Roles and Responsibilities: The RA will work closely with academic researchers and other field staff to perform a variety of tasks including, but not limited to: Designing survey questionnaires, conducting qualitative research, running pilot exercises, refining study design, and surveying instruments. Managing teams: Recruit, train, and supervise both field-based and data operations teams consisting of project assistants, field managers, field-based surveyors, data entry operators and other field and office staff. Overseeing the implementation of the evaluation in accordance with the research design in association with our partner organization. Maintaining relationships with partner organizations at both headquarters and field levels. Supervising data collection and data-entry and ensuring good quality of the data at each of these two stages. Assisting with data cleaning and preliminary data analysis. Assisting in the preparation of documents and presentations for dissemination Reporting to PIs on all of the activities mentioned above. Desired Qualifications and Experience: A Bachelors degree in Economics, Statistics, Education or related fields. Experience living in a developing country is a strong plus. Excellent management and organizational skills along with strong quantitative skills. Fluency and excellent communication skills in Hindi/Tamil and English. Flexible, self-motivating, able to manage multiple tasks efficiently, and a team player. Demonstrated ability to manage high-level relationships with partner organizations. Knowledge of data analysis in Stata. Familiarity with impact evaluations and randomized controlled trials, in particular, preferred. Willingness to live in the state headquarters and travel extensively to study sites is essential. We are looking for a commitment period of 14 months for this position.

We are seeking a motivated Research Associate to lead and support Monitoring Evaluation efforts for scaling the Every Child Counts (ECC) program across Andhra Pradesh and parts of North India (Punjab, Himachal Pradesh, and Delhi). The role involves engagement with partner NGOs, government stakeholders and internal teams to ensure robust evidence-driven implementation of the ECC program. This is an exciting opportunity to contribute to one of Indias most promising scale-up efforts in foundational learning. Key Responsibilities The (Senior) Research Associate will work closely with PIs and the field team to undertake the following tasks Monitoring Evaluation (ME) activities: Design and oversee end-to-end monitoring and evaluation processes (including field-based classroom observations, teacher training assessments, student learning evaluations) across multiple states to ensure timely, high-quality, and actionable insights that inform program implementation and scale-up strategy. Manage and evaluate pilots conducted by partner NGOs under the Every Child Counts Certificate Program. Provide technical guidance and ensure alignment with the program's ME framework. Data cleaning and management: Review and vet project datasets and maintain an efficient data documentation system Work with other members of the team to reconcile any gaps or errors in the data Data analysis and synthesis : Assist in analysis of qualitative and quantitative data collected during the projects implementation Liaise with members of the project team by sending them statistics as and when required Generate aggregated views of the data for various stakeholders the implementation partners, Principal Investigators and donors Assist in documenting data collection efforts, including any issues and key decisions taken for improvements Stakeholder Engagement: Engage with implementation partners and government stakeholders in Andhra Pradesh to ensure effective coordination, alignment, and execution of the ECC program. Working closely with the Policy team to develop memos, presentations and other communication materials for use in advocacy, government meetings etc Capacity Building: Lead and facilitate ME-related trainings and advisory support for program teams and partner organizations in Andhra Pradesh and North India. Develop ME Resources: Create high-quality resources (manuals, toolkits and guides) related to ME for the ECC program, to be published on the ECC website and used by practitioners across the country. Reporting and Documentation: Assist in preparation of documents and presentations for donor reporting as well policy memos as dissemination activities Responsible for general project documentation Maintain compliance with all J-PAL protocols and policies. Required Qualifications Bachelor's degree in Economics, Education, Public Policy, Development Studies, or a related field; a Masters degree is preferred for senior roles At least 2 years of professional experience in the education or development sector, with direct exposure to field-based implementation Proven experience in designing and implementing monitoring and evaluation systems, including process monitoring and outcome assessments Strong analytical and quantitative skills, with the ability to interpret and present data effectively Proficiency in Stata for data cleaning, analysis, and visualization Hands-on experience with SurveyCTO or similar digital data collection platforms Demonstrated ability to work independently in fast-paced, multi-stakeholder environments Excellent communication skills both written and verbal Language Proficiency: Fluency in Telugu, Hindi and English Willingness to be based in Vijayawada for at least 6-8 months with an option to relocate within Andhra Pradesh/Telangana thereafter. Flexibility to travel extensively across Andhra Pradesh and occasional travel to North India Preferred Qualifications Prior experience engaging with government stakeholders Experience conducting or facilitating capacity building workshops or trainings Familiarity with foundational learning programs, teacher training models, or large-scale education reform initiatives in India Strong skills in data visualization, reporting, and knowledge product development Knowledge of qualitative research methods and tools (e.g., interview protocols, thematic analysis) Candidates with 2+ years of relevant experience may be considered for a Senior Research Associate position.