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5.0 - 8.0 years
4 - 8 Lacs
Hyderabad
Work from Office
Role Purpose The purpose of this role is to prepare test cases and perform testing of the product/ platform/ solution to be deployed at a client end and ensure its meet 100% quality assurance parameters DO : - Ensure the test defects raised are as per the norm defined for project / program / account with clear description and replication patterns - Detect bug issues and prepare file defect reports and report test progress - No instances of rejection / slippage of delivered work items and they are within the Wipro / Customer SLAs and norms - Design and timely release of test status dashboard at the end of every cycle test execution to the stake holders - Providing feedback on usability and serviceability, trace the result to quality risk and report it to concerned stakeholders - Status Reporting and Customer Focus on an ongoing basis with respect to testing and its execution - Ensure good quality of interaction with customer w.r.t. e-mail content, fault report tracking, voice calls, business etiquette etc - On time deliveries - WSRs, Test execution report and relevant dashboard updates in Test management repository - Updates of accurate efforts in eCube, TMS and other project related trackers - Timely Response to customer requests and no instances of complaints either internally or externally Deliver 1. Understanding the test requirements and test case design of the product Ensure error free testing solutions, minimum process exceptions, 100% SLA compliance, # of automation done using VB, macros 2. Execute test cases and reporting Testing efficiency & quality, On-Time Delivery, Troubleshoot queries within TAT, CSAT score Mandatory Skills: Content Moderation. Experience5-8 Years.
Posted 1 month ago
1.0 - 4.0 years
7 - 11 Lacs
Varanasi, Bengaluru
Work from Office
T.I.M.E. Varanasi requires Quantitative Ability Faculty Profile - 1. Desirable qualification - B.Tech. or B.Sc./ M.Sc. in Mathematics 2. Prior teaching experience is desirable 3. Good communication skills 4. Candidates who have earlier appeared in CAT and had secured good percentiles may also apply What we offer - 1. Good work environment 2. Attractive pay package Interested candidates may mail their resume to
Posted 1 month ago
1.0 - 4.0 years
7 - 10 Lacs
Meerut
Work from Office
T.I.M.E. Meerut requires Quantitative Ability Faculty Profile - 1. Desirable qualification - B.Tech. or B.Sc./ M.Sc. in Mathematics 2. Prior teaching experience is desirable 3. Good communication skills 4. Candidates who have earlier appeared in CAT and had secured good percentiles may also apply What we offer - 1. Good work environment 2. Attractive pay package Interested candidates may mail their resume to
Posted 1 month ago
3.0 - 4.0 years
5 - 9 Lacs
Bengaluru
Work from Office
The CoinDCX Journey: Building tomorrow, todayAt CoinDCX, we believe CHANGE STARTS TOGETHER You are the driving force that will help us make Web3 accessible to all In the last six years, we have skyrocketed from being India s first crypto unicorn to carrying a community of over 125 million with us To continue maximising the adoption and acceleration of Web3, we are now focused on developing cutting-edge products, addressing accessibility and security challenges, and bridging the gap between people and Web3 technologies While we go ahead and keep dominating the Web3 world, we would like to HODL you on our team! Join our team of passionate innovators who are breaking barriers and building the future of Web3 Together, we will make the complex simple, the inaccessible accessible, and the impossible possible Boost your innovation to an ALL TIME HIGH with us!Inside CoinDCX s Growth and Marketing TeamOur Marketing team drives brand awareness and user engagement through creative campaigns and strategic initiatives We re passionate about building a strong brand presence in the competitive blockchain space If you re a marketer who loves pushing creative boundaries, join us in making CoinDCX a leader in the Web3 world We are looking for an Assistant Manager - Consumer Insights & UX Research, a high-impact role focused on driving deep customer understanding to influence product, marketing, and growth decisions This role is ideal for a mixed-methods researcher with strong quantitative skills, who is equally comfortable with qualitative techniques and user outreach You ll be responsible for gathering and translating customer insights into strategic, actionable recommendations by partnering closely with cross-functional teams You ll also play a key role in setting up agile, in-house research capabilities to reduce dependency on external vendors and improve turnaround time The position will report to Associate Director - Consumer Insights & UX Research You need to be a HODLer of these 3-4 years of hands-on experience in UX research, consumer insights, or market research roles-preferably in e-commerce, fintech, or consumer tech environments A mix of agency and in-house experience is ideal, though strong agency-only profiles can also be considered Proven expertise in managing a wide spectrum of quantitative and qualitative research methodologies Exceptional analytical capabilities with a demonstrated ability to translate data into actionable strategies and decisions Proficiency in synthesising data from various sources to construct cohesive narratives that drive strategic outcomes A strategic thinker with excellent communication and presentation skills, capable of influencing stakeholders at all levels Excellent project management skills: ability to manage multiple projects within deadlines; delivering actionable insights within strict timelines A keen sense of ownership, speedy execution and resourcefulness Keen interest in equity/ crypto and familiarity with investing and trading concepts will be a big plus You will be mining through these tasks Ensure the customer voice is central to all product and marketing decisions by leading both quantitative and qualitative research initiatives, converting findings into actionable insights Manage relationships with external research vendors where needed, but proactively build internal, quick-turn research systems to improve agility and reduce dependency Design and execute a range of research studies, both strategic and tactical - including brand tracking, U&A, concept tests, usability testing, IDIs, etc Converting business problems into customer-level problems, thereby generating insights to provide customer solutions aimed at growing acquisition, trading frequency, retention and loyalty Reach out to customers across various lifecycle stages (onboarding, active users, churned, etc ) via phone calls, surveys, and other channels to understand their experiences, motivations, and pain points Champion insights by connecting them to product and business opportunities, and influencing decision-making across teams Understand the ethos and proposition of crypto brands, monitor brand health via Brand Tracking, evaluate communication efficiency and effectiveness Are you the one? Our missing block You are knowledge-hungry when it comes to VDA and Web3, always eager to dive deeper and stay ahead in this evolving space The world of Web3 and VDA excites you, fuelling your curiosity and driving you to explore new opportunities within this dynamic landscape You act like an owner, constantly striving for excellence, impact, and tangible results in everything you do You embrace a We over Me mindset, growing individually while fostering the growth of those around you Change is your catalyst, igniting your passion to build and innovate You think outside the box, unbound by limitations or doubt, always pushing the boundaries of what s possible Perks That Empower YouOur benefits are designed to make a lasting impact on your life, giving you the freedom to create a work-life balance that truly suits you Design Your Own Benefit: Tailor your perk package to fit your unique needs Whether you re eyeing a new gadget or welcoming a furry friend into your life, our flexible benefits ensure that you can prioritise what matters most to you Unlimited Wellness Leaves: We believe in the power of well-being Take the time you need to recharge, knowing that your health is our priority With unlimited wellness leaves, you can return refreshed, ready to build and grow Mental Wellness Support: Your mental health is as important as your professional growth Benefit from access to health experts, free counseling sessions, monthly wellness workshops, and regular team outings, all designed to help you stay balanced and connected Bi-Weekly Learning Sessions: These sessions are more than just updates they re opportunities to fuel your growth Stay ahead with the latest industry knowledge, sharpen your skills, and accelerate your career in an ever-evolving landscape
Posted 1 month ago
2.0 - 7.0 years
3 - 8 Lacs
Mumbai
Work from Office
At American Journal Experts (AJE, powered by MPS), we help researchers successfully communicate their work through trusted author-oriented solutions to overcome the barriers to the manuscript preparation process. We are actively recruiting Quality Control Inspectors (QCIs) with field-specific expertise. QCIs execute and advise on quality control strategies by monitoring English language quality in academic manuscripts to ensure that our output and systems are achieving AJE standards. They monitor and provide feedback on contractor quality and exercise judgment on contractor adherence to AJE quality standards. QCIs utilize the latest technology supplied by AJE to support high-efficiency, target-quality edits. QCIs support a dynamic and evolving part of AJE operations. This job is on-site in Mumbai, India. This is not a remote position. What QCIs deliver: Above-and-beyond service to meet our customers needs Timely completion of QC edits to ensure quick return to customers QC edits that meet internal quality standards and product specifications Clear communication with managers and process stakeholders How to apply: To know more about the job description kindly share us your Resume/CV at https://americanjournalexpertsaje.applytojob.com/apply/SFpPyMVT4t/Language-Editing-Quality-Control-Inspector-Mumbai
Posted 1 month ago
0.0 - 1.0 years
3 - 5 Lacs
Bengaluru
Work from Office
Skill required: User-Generated Content Moderation - Content Moderation Designation: Trust & Safety New Associate Qualifications: Any Graduation Years of Experience: 0 to 1 years About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do You will be responsible for analyzing and reviewing user profiles, audio, videos, and text-based content and/or investigating, escalating and/or resolving issues that are reported by users or flagged by the system. Due to the nature of the role, the individual may be exposed to flashing lights or contrasting light and dark patterns.Content moderation is meaningful work that helps keep the internet safe. It may also be challenging, at times. In the context of this role, individuals may be directly or inadvertently exposed to potentially objectionable and sensitive content (e.g., graphic, violent, sexual, or egregious). Therefore, content moderators need strong resilience and coping skills. We care for the health and well-being of our people and provide the support and resources needed to perform their role responsibilities. Active participation in Accentures well-being support program, designed specifically for the Trust & Safety community, provides valuable skills to promote individual and collective well-being. What are we looking for Strong coping, emotional resilience, and stress-management skillsExcellent comprehension, communication, and (insert language) skillsAbility to perform duties objectively, devoid of inherent biases or personal beliefs, in the best interest of client policiesStrong attention to detailComfort synthesizing and analyzing information from multiple streamsStrong critical thinking and decision-making skills Roles and Responsibilities: Review, classify and/or remove content according to client guidelines, using specific tools and channelsUnderstand and remain updated on changing client policies and guidelinesInvestigate, resolve, and relay complex content issues to the broader Trust and Safety team Qualification Any Graduation
Posted 1 month ago
0.0 - 1.0 years
3 - 5 Lacs
Bengaluru
Work from Office
Skill required: User-Generated Content Moderation - Content Moderation Designation: Trust & Safety New Associate Qualifications: Any Graduation Years of Experience: 0 to 1 years About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do You will be responsible for analyzing and reviewing user profiles, audio, videos, and text-based content and/or investigating, escalating and/or resolving issues that are reported by users or flagged by the system. Due to the nature of the role, the individual may be exposed to flashing lights or contrasting light and dark patterns. Content moderation is meaningful work that helps keep the internet safe. It may also be challenging, at times. In the context of this role, individuals may be directly or inadvertently exposed to potentially objectionable and sensitive content (e.g., graphic, violent, sexual, or egregious). Therefore, content moderators need strong resilience and coping skills. We care for the health and well-being of our people and provide the support and resources needed to perform their role responsibilities. Active participation in Accentures well-being support program, designed specifically for the Trust & Safety community, provides valuable skills to promote individual and collective well-being. The Content Moderation team focuses on reviewing photos, videos, and text-based content and make judgments as to whether reviewed content is in violation of our Client s terms of services. They review content that may be sensitive in nature. They ensure every piece of content in violation of the clients terms of services is accurately identified and flagged for action in a timely manner. What are we looking for Adaptable and flexible Problem-solving skills Detail orientation Ability to establish strong client relationship Agility for quick learning Strong coping, emotional resilience, and stress-management skills Excellent comprehension, communication, and (insert language) skills Ability to perform duties objectively, devoid of inherent biases or personal beliefs, in the best interest of client policies Strong attention to detail Comfort synthesizing and analyzing information from multiple streams Strong critical thinking and decision-making skills Roles and Responsibilities: In this role you are required to solve routine problems, largely through precedent and referral to general guidelines Your primary interaction is within your own team and your direct supervisor In this role you will be given detailed instructions on all tasks The decisions that you make impact your own work and are closely supervised You will be an individual contributor as a part of a team with a predetermined, narrow scope of work Please note that this role may require you to work in rotational shifts Review, classify and/or remove content according to client guidelines, using specific tools and channels Understand and remain updated on changing client policies and guidelines Investigate, resolve, and relay complex content issues to the broader Trust and Safety team Qualification Any Graduation
Posted 1 month ago
1.0 - 3.0 years
3 - 5 Lacs
Bengaluru
Work from Office
Skill required: User-Generated Content Moderation - Content Moderation Designation: Trust & Safety Associate Qualifications: Any Graduation Years of Experience: 1 to 3 years About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do You will be responsible for analyzing and reviewing user profiles, audio, videos, and text-based content and/or investigating, escalating and/or resolving issues that are reported by users or flagged by the system. Due to the nature of the role, the individual may be exposed to flashing lights or contrasting light and dark patterns.Content moderation is meaningful work that helps keep the internet safe. It may also be challenging, at times. In the context of this role, individuals may be directly or inadvertently exposed to potentially objectionable and sensitive content (e.g., graphic, violent, sexual, or egregious). Therefore, content moderators need strong resilience and coping skills. We care for the health and well-being of our people and provide the support and resources needed to perform their role responsibilities. Active participation in Accentures well-being support program, designed specifically for the Trust & Safety community, provides valuable skills to promote individual and collective well-being. What are we looking for 2-3 years of customer support experience via phone, email, and chat Experience working with direct consumers, in B2C environment; B2B is a distinct advantage Strong communication skills with a proactive and positive approach to tasks High attention to details and follow through An effective team player who is able to also work independently Proven ability to deal with problems and solve them effectively Professional customer service skills:solutions mindset, helping nature, passion for the customer and the customer experience Robust multitasking skills (e.g. able to log calls and interact with the customer simultaneously) Online advertising experience is a huge plus and preferred Strong coping, emotional resilience, and stress-management skillsExcellent comprehension, communication, and English language skillsAbility to perform duties objectively, devoid of inherent biases or personal beliefs, in the best interest of client policiesStrong attention to detailComfort synthesizing and analyzing information from multiple streamsStrong critical thinking and decision-making skillsReview, classify and/or remove content according to client guidelines, using specific tools and channelsUnderstand and remain updated on changing client policies and guidelinesInvestigate, resolve, and relay complex content issues to the broader Trust and Safety team Roles and Responsibilities: oProvide support to customers via live chat on various platforms.oRespond to customer inquiries in a professional and timely manner.oAssist customers in troubleshooting technical issues, placing orders, providing product information, and resolving any concerns.oIdentify and resolve customer issues and complaints effectively.oEscalate unresolved issues to higher-level support teams when necessary.oMaintain a calm, positive, and helpful attitude with all customer interactions.oStay updated with the latest product/service features, company policies, and troubleshooting steps to provide accurate information.oProvide clear and concise explanations to customers regarding products, services, or policies.oManage multiple customer chats simultaneously while maintaining a high level of customer service.oEnsure that chat responses are efficient, clear, and accurate.oMeet performance metrics for response time, resolution time, and customer satisfaction.oDocument customer interactions accurately in the system.oLog all inquiries, complaints, and solutions provided for future reference.oMaintain detailed records of customer issues and feedback for quality and training purposes.oWork closely with other team members and departments to ensure seamless service delivery.oShare feedback, best practices, and insights with the team leader to improve overall team performance.oMaintain high levels of professionalism and ensure that all interactions align with company standards and policies.oParticipate in regular training sessions to improve skills and knowledge. Qualification Any Graduation
Posted 1 month ago
0.0 - 1.0 years
3 - 5 Lacs
Hyderabad
Work from Office
Skill required: User-Generated Content Moderation - Content Moderation Designation: Trust & Safety New Associate Qualifications: Any Graduation Years of Experience: 0 to 1 years About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do You will be responsible for analyzing and reviewing user profiles, audio, videos, and text-based content and/or investigating, escalating and/or resolving issues that are reported by users or flagged by the system. Due to the nature of the role, the individual may be exposed to flashing lights or contrasting light and dark patterns.Content moderation is meaningful work that helps keep the internet safe. It may also be challenging, at times. In the context of this role, individuals may be directly or inadvertently exposed to potentially objectionable and sensitive content (e.g., graphic, violent, sexual, or egregious). Therefore, content moderators need strong resilience and coping skills. We care for the health and well-being of our people and provide the support and resources needed to perform their role responsibilities. Active participation in Accentures well-being support program, designed specifically for the Trust & Safety community, provides valuable skills to promote individual and collective well-being. What are we looking for Strong coping, emotional resilience, and stress-management skillsExcellent comprehension, communication, and English language skillsAbility to perform duties objectively, devoid of inherent biases or personal beliefs, in the best interest of client policiesStrong attention to detailComfort synthesizing and analyzing information from multiple streamsStrong critical thinking and decision-making skills Roles and Responsibilities: Review, classify and/or remove content according to client guidelines, using specific tools and channelsUnderstand and remain updated on changing client policies and guidelinesInvestigate, resolve, and relay complex content issues to the broader Trust and Safety team Qualification Any Graduation
Posted 1 month ago
0.0 - 1.0 years
3 - 5 Lacs
Bengaluru
Work from Office
Skill required: User-Generated Content Moderation - Content Moderation Designation: Trust & Safety New Associate Qualifications: Any Graduation Years of Experience: 0 to 1 years About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do You will be responsible for analyzing and reviewing user profiles, audio, videos, and text-based content and/or investigating, escalating and/or resolving issues that are reported by users or flagged by the system. Due to the nature of the role, the individual may be exposed to flashing lights or contrasting light and dark patterns.Content moderation is meaningful work that helps keep the internet safe. It may also be challenging, at times. In the context of this role, individuals may be directly or inadvertently exposed to potentially objectionable and sensitive content (e.g., graphic, violent, sexual, or egregious). Therefore, content moderators need strong resilience and coping skills. We care for the health and well-being of our people and provide the support and resources needed to perform their role responsibilities. Active participation in Accentures well-being support program, designed specifically for the Trust & Safety community, provides valuable skills to promote individual and collective well-being. What are we looking for Strong coping, emotional resilience, and stress-management skillsExcellent comprehension, communication, and English language skillsAbility to perform duties objectively, devoid of inherent biases or personal beliefs, in the best interest of client policiesStrong attention to detailComfort synthesizing and analyzing information from multiple streamsStrong critical thinking and decision-making skills Roles and Responsibilities: Review, classify and/or remove content according to client guidelines, using specific tools and channelsUnderstand and remain updated on changing client policies and guidelinesInvestigate, resolve, and relay complex content issues to the broader Trust and Safety team Qualification Any Graduation
Posted 1 month ago
0.0 - 1.0 years
3 - 5 Lacs
Hyderabad
Work from Office
Skill required: User-Generated Content Moderation - Content Moderation Designation: Trust & Safety New Associate Qualifications: Any Graduation Years of Experience: 0 to 1 years Language - Ability: English(Domestic) - Proficient About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do Accenture is a trusted, innovative, comprehensive, and experienced partner to leading platform companies. The Trust and Safety offering within Accenture Operations helps keep the internet safe and helps platform companies accelerate, scale, and improve their businesses.Content moderators serve as an important line of defense by helping improve the quality and safety of online content while gaining hands-on job experience. You will deliver value to our clients, while making a larger impact on society.You will be responsible for analyzing and reviewing user profiles, audio, videos, and text-based content and/or investigating, escalating and/or resolving issues that are reported by users or flagged by the system. Due to the nature of the role, the individual may be exposed to flashing lights or contrasting light and dark patterns.Content moderation is meaningful work that helps keep the internet safe. It may also be challenging, at times. In the context of this role, individuals may be directly or inadvertently exposed to potentially objectionable and sensitive content (e.g., graphic, violent, sexual, or egregious). Therefore, content moderators need strong resilience and coping skills. We care for the health and well-being of our people and provide the support and resources needed to perform their role responsibilities. Active participation in Accentures well-being support program, designed specifically for the Trust & Safety community, provides valuable skills to promote individual and collective well-being. What are we looking for Strong coping, emotional resilience, and stress-management skillsExcellent comprehension, communication skillsAbility to perform duties objectively, devoid of inherent biases or personal beliefs, in the best interest of client policiesStrong attention to detailComfort synthesizing and analyzing information from multiple streamsStrong critical thinking and decision-making skillsDeep familiarity and passion for the internet, internet platforms, and internet cultureHigh affinity and cultural awareness of political and social situations regarding the relevant market and region that will be supportedAbility to work well individually and as part of a teamAbility to work differing rotations/shifts and non-standard work hoursFlexibility in meeting changing business needs in a fast-paced environmentCommitment to quality, efficiency, and effectivenessPrevious business process outsourcing, customer service, or content moderation experience is a plus Roles and Responsibilities: Review, classify and/or remove content according to client guidelines, using specific tools and channelsUnderstand and remain updated on changing client policies and guidelinesInvestigate, resolve, and relay complex content issues to the broader Trust and Safety teamServe as an advocate for the user communityParticipate in process improvement initiatives that improve quality and efficiency of workParticipate in continuous training programs and workgroup discussions for optimal development in the roleEngage in conversation around socially sensitive topics with the purpose of keeping our communities safe Qualification Any Graduation
Posted 1 month ago
0.0 - 1.0 years
3 - 5 Lacs
Navi Mumbai
Work from Office
Skill required: User-Generated Content Moderation - Content Moderation Designation: Trust & Safety New Associate Qualifications: Any Graduation Years of Experience: 0 to 1 years About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do Accenture is a trusted, innovative, comprehensive, and experienced partner to leading platform companies. The Trust and Safety offering within Accenture Operations helps keep the internet safe and helps platform companies accelerate, scale, and improve their businesses.Content moderators serve as an important line of defense by helping improve the quality and safety of online content while gaining hands-on job experience. You will deliver value to our clients, while making a larger impact on society.You will be responsible for analyzing and reviewing user profiles, audio, videos, and text-based content and/or investigating, escalating and/or resolving issues that are reported by users or flagged by the system. Due to the nature of the role, the individual may be exposed to flashing lights or contrasting light and dark patterns. What are we looking for Content moderation is meaningful work that helps keep the internet safe. It may also be challenging, at times. In the context of this role, individuals may be directly or inadvertently exposed to potentially objectionable and sensitive content (e.g., graphic, violent, sexual, or egregious). Therefore, content moderators need strong resilience and coping skills. We care for the health and well-being of our people and provide the support and resources needed to perform their role responsibilities. Active participation in Accentures well-being support program, designed specifically for the Trust & Safety community, provides valuable skills to promote individual and collective well-being. Strong coping, emotional resilience, and stress-management skillsExcellent comprehension, communication, and English skillsAbility to perform duties objectively, devoid of inherent biases or personal beliefs, in the best interest of client policiesStrong attention to detailComfort synthesizing and analyzing information from multiple streamsStrong critical thinking and decision-making skillsDeep familiarity and passion for the internet, internet platforms, and internet cultureHigh affinity and cultural awareness of political and social situations regarding the relevant market and region that will be supportedAbility to work well individually and as part of a teamAbility to work differing rotations/shifts and non-standard work hoursFlexibility in meeting changing business needs in a fast-paced environmentCommitment to quality, efficiency, and effectivenessPrevious business process outsourcing, customer service, or content moderation experience is a plus Roles and Responsibilities: Review, classify and/or remove content according to client guidelines, using specific tools and channelsUnderstand and remain updated on changing client policies and guidelinesInvestigate, resolve, and relay complex content issues to the broader Trust and Safety teamServe as an advocate for the user communityParticipate in process improvement initiatives that improve quality and efficiency of workParticipate in continuous training programs and workgroup discussions for optimal development in the roleEngage in conversation around socially sensitive topics with the purpose of keeping our communities safe Qualification Any Graduation
Posted 1 month ago
1.0 - 3.0 years
3 - 5 Lacs
Navi Mumbai
Work from Office
Skill required: User-Generated Content Moderation - Content Moderation Designation: Trust & Safety Associate Qualifications: Any Graduation Years of Experience: 1 to 3 years About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do Accenture is a trusted, innovative, comprehensive, and experienced partner to leading platform companies. The Trust and Safety offering within Accenture Operations helps keep the internet safe and helps platform companies accelerate, scale, and improve their businesses.Content moderators serve as an important line of defense by helping improve the quality and safety of online content while gaining hands-on job experience. You will deliver value to our clients, while making a larger impact on society.You will be responsible for analyzing and reviewing user profiles, audio, videos, and text-based content and/or investigating, escalating and/or resolving issues that are reported by users or flagged by the system. Due to the nature of the role, the individual may be exposed to flashing lights or contrasting light and dark patterns.Content moderation is meaningful work that helps keep the internet safe. It may also be challenging, at times. In the context of this role, individuals may be directly or inadvertently exposed to potentially objectionable and sensitive content (e.g., graphic, violent, sexual, or egregious). Therefore, content moderators need strong resilience and coping skills. We care for the health and well-being of our people and provide the support and resources needed to perform their job role responsibilities. Activeparticipation in Accentures well-being support program, designed specifically for the Trust & Safetycommunity, provides valuable skills to promote individual and collective well-being. What are we looking for As an Agent, you are responsible toReview content- user profiles, videos, texts, images etcInvestigate and apply client policiesEscalate and/or resolve the issue that is reported by users or flagged by the system Note- The reported content could be sensitive or of graphic natureThe following skills are required to perform this role-Strong coping, emotional resilience, and stress-management skillsAbility to perform duties objectively, devoid of inherent biases or personal beliefs, in the best interest of client policiesStrong attention to detailComfort synthesizing and analyzing information from multiple streamsStrong critical thinking and decision-making skillsBasic internet research skillsExcellent comprehension, communication (verbal, written), and Bengali skills, required to interpret content Roles and Responsibilities: Your role requires following responsibilities Review, classify and/or remove content according to client guidelines, using specific tools and channelsUnderstand and remain updated on changing client policies and guidelinesStay up to date with any changes on policies/processInvestigate, resolve, and relay complex content issues to the broader Trust and Safety teamIdentify improvement opportunities in workflow and suggest solutions to improve quality and overall efficiency of the processParticipate in continuous training programs and workgroup discussions for optimal development in the roleEngage in conversation around socially sensitive topics with the purpose of keeping our communities safeEngage in the well being activitiesMeet desired efficiency established by business Qualification Any Graduation
Posted 1 month ago
1.0 - 3.0 years
3 - 5 Lacs
Navi Mumbai
Work from Office
Skill required: User-Generated Content Moderation - Content Moderation Designation: Trust & Safety Associate Qualifications: Any Graduation Years of Experience: 1 - 3 Years Language - Ability: Bengali - Expert About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do Accenture is a trusted, innovative, comprehensive, and experienced partner to leading platform companies. The Trust and Safety offering within Accenture Operations helps keep the internet safe and helps platform companies accelerate, scale, and improve their businesses.Content moderators serve as an important line of defense by helping improve the quality and safety of online content while gaining hands-on job experience. You will deliver value to our clients, while making a larger impact on society.You will be responsible for analyzing and reviewing user profiles, audio, videos, and text-based content and/or investigating, escalating and/or resolving issues that are reported by users or flagged by the system. Due to the nature of the role, the individual may be exposed to flashing lights or contrasting light and dark patterns.Content moderation is meaningful work that helps keep the internet safe. It may also be challenging, at times. In the context of this role, individuals may be directly or inadvertently exposed to potentially objectionable and sensitive content (e.g., graphic, violent, sexual, or egregious). Therefore, content moderators need strong resilience and coping skills. We care for the health and well-being of our people and provide the support and resources needed to perform their role responsibilities. Active participation in Accentures well-being support program, designed specifically for the Trust & Safety community, provides valuable skills to promote individual and collective well-being. What are we looking for Adaptable and flexibleAbility to perform under pressureAbility to handle disputesAbility to meet deadlines Roles and Responsibilities: In this role you are required to solve routine problIn this role you are required to solve routine problems, largely through precedent and referral to general guidelines Your primary interaction is within your own team and your direct supervisor In this role you will be given detailed instructions on all tasks The decisions that you make impact your own work and are closely supervised You will be an individual contributor as a part of a team with a predetermined, narrow scope of work Please note that this role may require you to work in rotational shifts Strong coping, emotional resilience, and stress-management skills Excellent comprehension, communication, and English Language skills Ability to perform duties objectively, devoid of inherent biases or personal beliefs, in the best interest of client policies Strong attention to detail Comfort synthesizing and analyzing information from multiple streams Strong critical thinking and decision-making skills Deep familiarity and passion for the internet, internet platforms, and internet culture High affinity and cultural awareness of political and social situations regarding the relevant market and region that will be supported Ability to work well individually and as part of a team Ability to work differing rotations/shifts and non-standard work hours Flexibility in meeting changing business needs in a fast-paced environment Commitment to quality, efficiency, and effectiveness Previous business process outsourcing, customer service, or content moderation experience is a plus Review, classify and/or remove content according to client guidelines, using specific tools and channels Understand and remain updated on changing client policies and guidelines Investigate, resolve, and relay complex content issues to the broader Trust and Safety team Serve as an advocate for the user community Participate in process improvement initiatives that improve quality and efficiency of work Participate in continuous training programs and workgroup discussions for optimal development in the role Engage in conversation around socially sensitive topics with the purpose of keeping our communities safeems, largely through precedent and referral to general guidelines Qualification Any Graduation
Posted 1 month ago
0.0 - 1.0 years
3 - 5 Lacs
Navi Mumbai
Work from Office
Skill required: User-Generated Content Moderation - Content Moderation Designation: Trust & Safety New Associate Qualifications: Any Graduation Years of Experience: 0 to 1 years Language - Ability: English(International) - Expert About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do Accenture is a trusted, innovative, comprehensive, and experienced partner to leading platform companies. The Trust and Safety offering within Accenture Operations helps keep the internet safe and helps platform companies accelerate, scale, and improve their businesses.Content moderators serve as an important line of defense by helping improve the quality and safety of online content while gaining hands-on job experience. You will deliver value to our clients, while making a larger impact on society.You will be responsible for analyzing and reviewing user profiles, audio, videos, and text-based content and/or investigating, escalating and/or resolving issues that are reported by users or flagged by the system. Due to the nature of the role, the individual may be exposed to flashing lights or contrasting light and dark patterns. What are we looking for Content moderation is meaningful work that helps keep the internet safe. It may also be challenging, at times. In the context of this role, individuals may be directly or inadvertently exposed to potentially objectionable and sensitive content (e.g., graphic, violent, sexual, or egregious). Therefore, content moderators need strong resilience and coping skills. We care for the health and well-being of our people and provide the support and resources needed to perform their role responsibilities. Active participation in Accentures well-being support program, designed specifically for the Trust & Safety community, provides valuable skills to promote individual and collective well-being. Strong coping, emotional resilience, and stress-management skillsExcellent comprehension, communication, and (English) skillsAbility to perform duties objectively, devoid of inherent biases or personal beliefs, in the best interest of client policiesStrong attention to detailComfort synthesizing and analyzing information from multiple streamsStrong critical thinking and decision-making skillsDeep familiarity and passion for the internet, internet platforms, and internet cultureHigh affinity and cultural awareness of political and social situations regarding the relevant market and region that will be supportedAbility to work well individually and as part of a teamAbility to work differing rotations/shifts and non-standard work hoursFlexibility in meeting changing business needs in a fast-paced environmentCommitment to quality, efficiency, and effectivenessPrevious business process outsourcing, customer service, or content moderation experience is a pluse.g., over 18 years of ageshift timings/requirements to work weekends and holidays Roles and Responsibilities: Review, classify and/or remove content according to client guidelines, using specific tools and channelsUnderstand and remain updated on changing client policies and guidelinesInvestigate, resolve, and relay complex content issues to the broader Trust and Safety teamServe as an advocate for the user communityParticipate in process improvement initiatives that improve quality and efficiency of workParticipate in continuous training programs and workgroup discussions for optimal development in the roleEngage in conversation around socially sensitive topics with the purpose of keeping our communities safe Qualification Any Graduation
Posted 1 month ago
0.0 - 1.0 years
3 - 5 Lacs
Navi Mumbai
Work from Office
Skill required: User-Generated Content Moderation - Content Moderation Designation: Trust & Safety New Associate Qualifications: Any Graduation Years of Experience: 0 to 1 years About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do Accenture is a trusted, innovative, comprehensive, and experienced partner to leading platform companies. The Trust and Safety offering within Accenture Operations helps keep the internet safe and helps platform companies accelerate, scale, and improve their businesses.Content moderators serve as an important line of defense by helping improve the quality and safety of online content while gaining hands-on job experience. You will deliver value to our clients, while making a larger impact on societyYou will be responsible for analyzing and reviewing user profiles, audio, videos, and text-based content and/or investigating, escalating and/or resolving issues that are reported by users or flagged by the system. Due to the nature of the role, the individual may be exposed to flashing lights or contrasting light and dark patterns.Content moderation is meaningful work that helps keep the internet safe. It may also be challenging, at times. In the context of this role, individuals may be directly or inadvertently exposed to potentially objectionable and sensitive content (e.g., graphic, violent, sexual, or egregious). Therefore, content moderators need strong resilience and coping skills. We care for the health and well-being of our people and provide the support and resources needed to perform their job role responsibilities. Activeparticipation in Accentures well-being support program, designed specifically for the Trust & Safetycommunity, provides valuable skills to promote individual and collective well-being What are we looking for As an Agent, you are responsible to Review content- user profiles, videos, texts, images etc Investigate and apply client policies Escalate and/or resolve the issue that is reported by users or flagged by the system Note- The reported content could be sensitive or of graphic natureThe following skills are required to perform this role-Review, classify and/or remove content according to client guidelines, using specific tools and channelsUnderstand and remain updated on changing client policies and guidelinesInvestigate, resolve, and relay complex content issues to the broader Trust and Safety team Strong coping, emotional resilience, and stress-management skills Ability to perform duties objectively, devoid of inherent biases or personal beliefs, in the best interest of client policies Strong attention to detail Comfort synthesizing and analyzing information from multiple streams Strong critical thinking and decision-making skills Basic internet research skills Excellent comprehension, communication (verbal, written), and English skills, required to interpret content. Roles and Responsibilities: In this role you are required to solve routine problems, largely through precedent and referral to general guidelines Your primary interaction is within your own team and your direct supervisor In this role you will be given detailed instructions on all tasks The decisions that you make impact your own work and are closely supervised You will be an individual contributor as a part of a team with a predetermined, narrow scope of work Please note that this role may require you to work in rotational shifts Qualification Any Graduation
Posted 1 month ago
5.0 - 8.0 years
9 - 13 Lacs
Bengaluru
Work from Office
Skill required: Sourcing & Procurement - Sourcing Designation: Analytics and Modeling Senior Analyst Qualifications: Any Graduation/Bachelor of Laws Years of Experience: 5 to 8 years About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do Go beyond processing purchase orders at lower costs to help clients reap savings and value from the billions they spend on the goods and services that run their day-to-day business operations. You will be working as a part of Procurement management team which uses a systematic approach for buying all the goods and services needed for a company to stay sustainable. They are involved in the identification of need, finding and qualifying the suppliers, requesting proposals, negotiating with suppliers, contracting, delivery and analyzing results.In this role, you will work and understand when & how to use a request for proposal (price and non-price factors) and RFQ (price only) and how to develop, execute and analyze the results. You will collect and analyze quantitative and qualitative information to assess, screen, and select suppliers. Inventory performance will need to be improved through flexible fulfillment and available-to-promise methods. In this role, you may also have to work on the COUPA sourcing module. What are we looking for Adaptable and flexibleAbility to perform under pressureAgility for quick learningAbility to work well in a teamAbility to establish strong client relationship Roles and Responsibilities: In this role you are required to do analysis and solving of increasingly complex problems Your day to day interactions are with peers within Accenture You are likely to have some interaction with clients and/or Accenture management You will be given minimal instruction on daily work/tasks and a moderate level of instruction on new assignments Decisions that are made by you impact your own work and may impact the work of others In this role you would be an individual contributor and/or oversee a small work effort and/or team Please note that this role may require you to work in rotational shifts Qualification Any Graduation,Bachelor of Laws
Posted 1 month ago
1.0 - 2.0 years
2 - 5 Lacs
Mumbai
Work from Office
":" Designation: Associate Location: Gurgaon (On-site) Note: Our Office is in Sector 49, Gurugram. We expect you to reside within a reasonable commuting distance from office. About Us: AKMV Consultants is a boutique strategy advisory and investment banking firm based in India. Founded in 2018, AKMV has grown from a startup into one of Indiaemerging advisory firms, offering a full-service product suite that includes strategic advisory, transaction advisory, policy advisory, and human resources advisory. What sets us apart is our ability to combine top-tier strategic thinking and research rigour with deep, on-the ground experience and networks across Indiadynamic and emerging industries. We work with a broad spectrum of clientsranging from corporates and MSMEs to government bodies and multilateral organizations such as UNDPhelping them achieve their most critical objectives. As we continue to grow, we offer a unique platform for driven professionals to work on meaningful challenges, build deep expertise, and help shape the future of businesses, sectors, and policy landscapes in India. What Youll Do As an Associate at our consulting and investment advisory firm , youll play a critical role in driving meaningful change for our clients. You will lead research and analysis that underpins strategic decision-making, combining quantitative rigorsuch as financial statement analysiswith market and industry insights . Through this work, youll develop a deep understanding of the challenges and opportunities clients face across sectors and geographies. Your ability to think both critically and creatively will help uncover actionable insights that shape client strategies end to end, from market entry to M&A execution. For example, recent projects have included advising an overseas investor on their India entry strategy, identifying potential investment targets, evaluating opportunities, and supporting negotiations throughout the transaction process. Additionally, our team has worked closely with the highest levels of government to drive one of Indialargest divestments in the transport infrastructure sector. This hands-on, end-to-end advisory work exemplifies the scope and impact youll experience in this role. Beyond delivering client impact, youll help shape the future of our firm. As a member of a growing organization, youll have the opportunity to influence not only projects but also our culture and ways of working. Passion projects aligned with our business goals are encouraged and supported, and youll be empowered to explore different areas of the businessbroadening your skills and making a lasting impact in a fast-evolving environment. This also means a fast-tracked growth opportunity, with the possibility of leading your own team within 1-2 years. What Youll Bring 23 years of relevant work experience, preferably progressive experience. Relevant experience includes but is not limited to experience in investment advisory, strategy consulting, founderoffice at an emerging company, or working with the private sector in a similar capacity. Minimum of Bachelordegree in Business, Strategy, Economics, Finance, or a related field; Masterdegree is preferred. Strong quantitative and qualitative research skills, including financial statement analysis and market data interpretation Demonstrated problem-solving ability with a creative and analytical mindset. Excellent written and verbal communication skills, with the ability to create clear, compelling presentations or reports that effectively convey complex ideas. Flexibility to travel to client sites as required Adaptable, collaborative, and proactive approach to work Passion for continuous learning and professional growth ","
Posted 1 month ago
1.0 - 3.0 years
6 - 10 Lacs
New Delhi, Bengaluru
Work from Office
About Us: Good Business Lab is an independent, non-profit labor innovation company. We use rigorous academic research to prove that worker well-being programs have business impacts. We develop market-ready, scalable interventions that benefit both workers and businesses. Our goal is to disrupt the traditional notion of business and show that worker well-being can be a good business practice. The founders of the lab are Ach Adhvaryu - Professor of Economics and Director of 21st Century India Center at the School of Global Policy and Strategy, UC San Diego ( www.achadhvaryu.com ), Anant Ahuja-head of Organization Development at Shahi Exports Pvt. Ltd., and Anant Nyshadham- Assistant Professor of Business Economics and Public Policy at the University of Michigan ( www.anantnyshadham.com ). Role: Design Associate Location: Delhi / Bengaluru / Remote in India Start date: ASAP (applications being accepted on a rolling basis) Salary: 6.5-10 LPA (depending on experience) Length of Commitment: Minimum of 12 months About the role: The Design Associate (Qualitative Research) will work on all phases of a typical research cycle: from conception, desk research, and fieldwork, to analysis and report creation. They will also support the team in solution design and ideation, presenting our work to internal and external stakeholders, creating training modules, etc., as required. Key responsibilities Work on all stages of the qualitative research cycle: Conduct in-depth literature reviews tapping into different types of sources depending on the project. Conduct fieldwork of qualitative interviews and FGDs with stakeholders across various projects, making regular field visits (can be to both urban and rural areas) to collect data. Plan fieldwork and data collection for projects based on the requirements. Create or support the creation and review of the data collection tools (qualitative interview questionnaires). Identify participants based on apt sampling techniques. Work on the qualitative data analysis and synthesis process. Coordinate with the stakeholders, manage field issues, and align the workflow within their premises. Ensure the planning, managing, and following of ethical data collection practices and ensure good data quality throughout the project, especially when on the field. Maintain relations with clients/partners and stakeholders and perform additional duties as needed. Actively participate in and conduct brainstorming sessions for ideation and prototyping of solutions using a participatory design approach. Create and assist in writing the reports of the work undertaken and other outcome collaterals. Plan and create training materials and modules for relevant projects as required. Work closely with other team members in collaboration to create comprehensive collaterals as required. Create and assist in creating blogs and write-ups, including thought pieces and field experiences. Work with the team closely on a wide range of preparatory work for upcoming projects. Ensure project documentation is well-maintained, including designing, maintaining, and tracking field reports/project logs in Google documents and spreadsheets, along with drafting and developing materials, manuals, guidelines, and protocols per project requirements and under the supervision of the senior team members. Who are you A graduate with a minimum of 2-3 years of work experience or a postgraduate with a minimum of 1 year of work experience in qualitative research. A degree in social sciences (Economics, Development Studies, International Development, Anthropology, Psychology, Behavioral Sciences, Sociology, Social Work, etc.) or allied areas. Demonstrated hands-on experience with all aspects of the qualitative research cycle (including fieldwork, literature review, data collection, data analysis, and report writing). Proficient knowledge of QDAS tools such as NVivo/Dedoose/Atlas.ti or other relevant tools. Experience using at least two or more qualitative research design methods such as ethnography, case study, grounded theory, phenomenology, narrative inquiry, etc. Comfortable working with a wide range of stakeholders, including groups with little or no background in qualitative research and design. Excellent interpersonal and written, visual, and verbal communication skills. Passionate about tackling complex social and organizational challenges. Ability to work in a team, manage multiple projects on the ground, review and prioritize work independently, and be self-motivated. Ability to complete assigned tasks and meet deadlines while maintaining high-quality work. Preferable but Essential Qualifications: Proven academic writing and/or grant writing experience. Experience or interest in working with design research tools and software (e.g., Miro, Dovetail, etc). A research portfolio or writing samples demonstrating your qualitative research work and skills. Basic knowledge of survey data collection tools and techniques like SurveyCTO, Google Forms, etc. Strong willingness to learn new tasks and methodologies. Ability to work with minimal supervision and with due diligence. Also, we know it s tough, but please try to avoid the confidence gap . You don t have to match all the listed requirements exactly to be considered for this role. What should you be comfortable with A dynamic environment with competing priorities. Working within a global team with shared responsibilities. Independently coordinating with coworkers to accomplish goals. Being resourceful in new environments and scenarios. Problem-solving in hi-pressure environments. Perks of working with us There are plenty of benefits at GBL, here are some examples: Flexible leave policy: Time away from work can be extremely helpful for maintaining a healthy work/life balance. GBL encourages managers and leadership to set the example by taking time off when needed and ensuring their team members do the same. We dont have a strict limit on paid leaves, only suggested ( extremely liberal) averages. Flexible working hours: We recognize that a better work-life balance can improve employee motivation, performance, productivity, and reduce stress. The basis of our norms pertaining to this is a system of trust in each other and our common goals. GBL Care Systems: As an organization, we are committed to ensuring the wellbeing of our team members and creating a thriving work environment- because that gives us, together, the best chance at achieving our shared mission and sparking joy at work. We do this by partnering with organizations such The Mindclan, Therapize among others for workshops and other wellbeing-related initiatives. Growth-oriented review policy: To foster collaboration, we have adopted regular reviews and check-ins among team members. We see a managers role beyond what is expected from them by conventional management thinkers. Apart from delivering high-quality work, managers are responsible for the holistic development of their team members. This can be achieved through practices inspired by coaching philosophy. Additional benefits Wellbeing budget: This includes an individual budget for each team member that they can claim reimbursement for things such as therapy, any physical-health related activity and home office setup. Additionally, theres a separate budget for Managers for care packages or any other team activities. Theres also a budget for our People Operations team to organize team-wide activities or provide mental health services in collaboration with organizations like Therapize and Mindclan. Informal virtual and in-person hangs and activities! Recent projects and blog posts: To acclimatize yourself with some of our work, you can read our blog posts on Medium , and also go through our LinkedIn , Facebook , Twitter , and Instagram. The process: We are glad you re interested in applying for this role! After each step, we decide whether to invite you to the next one. Our interview process for this role has the following steps: CV screening Phone call screening First Round Interview Second Round Interview Depending on the candidate pool, we may add any additional interviews to make a well thought through decision. Our commitment to diversity: GBL is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, national origin, religion, sexual orientation, gender, gender identity, age, physical disability, or length of time spent unemployed. We celebrate diversity and are committed to creating an inclusive environment for all employees. We offer traditional monetary workplace benefits such as insurance and travel allowance. We are a young and growing company making us the ideal ground for team members to experiment, take on dynamic roles, and grow with us. We focus on happiness, output, and quality of work. If you have a disability or special need that requires accommodation, please let us know during the recruiting process. Note : By clicking on the apply for this job button, you confirm that you understand and accept GBL s Privacy Policy . You also understand that GBL has zero-tolerance against sexual harassment/ exploitation /abuse/misconduct ("SEA"). You confirm and declare that you have never been convicted by any court of law and/or you have never been subjected to any sanctions or inquiry or proceedings (be it disciplinary, administrative, civil, or criminal) arising from an investigation in relation to sexual harassment/abuse/misconduct or left employment pending investigation and refused to cooperate in such an investigation.
Posted 1 month ago
0.0 - 1.0 years
3 - 5 Lacs
Navi Mumbai
Work from Office
Skill required: User-Generated Content Moderation - Content Moderation Designation: Trust & Safety New Associate Qualifications: Any Graduation Years of Experience: 0 to 1 years About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do Accenture is a trusted, innovative, comprehensive, and experienced partner to leading platform companies. The Trust and Safety offering within Accenture Operations helps keep the internet safe and helps platform companies accelerate, scale, and improve their businesses.Content moderators serve as an important line of defence by helping improve the quality and safety of online content while gaining hands-on job experience. You will deliver value to our clients, while making a larger impact on society.You will be responsible for analysing and reviewing user profiles, audio, videos, and text-based content and/or investigating, escalating and/or resolving issues that are reported by users or flagged by the system. Due to the nature of the role, the user may be exposed to flashing lights or contrasting light and dark patterns.Content moderation is meaningful work that helps keep the internet safe. It may also be challenging, at times. In the context of this role, individuals may be directly or inadvertently exposed to potentially objectionable and sensitive content (e.g., graphic, violent, sexual, or egregious). Therefore, content moderators need strong resilience and coping skills. We care for the health and well-being of our people and provide the support and resources needed to perform their job role responsibilities. Active participation in Accentures well-being support program, designed specifically for the Trust & Safety community, provides valuable skills to promote individual and collective well-beingReviewing of photos, videos, and text-based content and make judgments as to whether reviewed content is in violation of our Clients terms of services. The content may cover may be sensitive in nature. Ensuring every piece of content in violation of clients terms of services is accurately identified and flagged for action in a timely manner. What are we looking for The following skills are required to perform this role-Strong coping, emotional resilience, and stress-management skillsAbility to perform duties objectively, devoid of inherent biases or personal beliefs, in the best interest of client policiesStrong attention to detailComfort synthesizing and analyzing information from multiple streamsStrong critical thinking and decision-making skillsBasic internet research skillsExcellent comprehension, communication, and English language skills Deep familiarity and passion for the internet, internet platforms, E-Commerce and internet culture High affinity and cultural awareness of political and social situations regarding the relevant market and region that will be supported.Ability to work well individually and as part of a team.Ability to work differing rotations/shifts and non-standard work hours.FlexibilityBe a team player and value cohesiveness.Be flexible to cater to changing business needs in a fast-paced environment.Be aware of social trends, political situations, current affairs etc.Analytical Thinking to think and apply multiple rules thus deriving at best solution. Basic Excel/Google suite knowledge to navigate and update certain information Roles and Responsibilities: In this role you are required to solve routine problems, largely through precedent and referral to general guidelines Your primary interaction is within your own team and your direct supervisor In this role you will be given detailed instructions on all tasks The decisions that you make impact your own work and are closely supervised You will be an individual contributor as a part of a team with a predetermined, narrow scope of work Please note that this role may require you to work in rotational shifts from OfficeCandidate should reside within Accenture transport boundary for the site Qualification Any Graduation
Posted 1 month ago
0.0 - 1.0 years
3 - 5 Lacs
Navi Mumbai
Work from Office
Skill required: User-Generated Content Moderation - Content Moderation Designation: Trust & Safety New Associate Qualifications: Any Graduation Years of Experience: 0 to 1 years About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do Enables a superior brand experience , accelerates responsible growth and creates a secure environmentAccenture is a trusted, innovative, comprehensive, and experienced partner to leading platform companies. The Trust and Safety offering within Accenture Operations helps keep the internet safe and helps platform companies accelerate, scale, and improve their businesses. Content moderators serve as an important line of defense by helping improve the quality and safety of online content while gaining hands-on job experience. You will deliver value to our clients, while making a larger impact on society. Identify the spam content to provide genuine search results. Help the victims to remove their explicit videos / Photographs from global sites. Remove the Personal Identifiable information reported by the user from various search results.Addressing ad blocking through improving ad experiences across the web.Review websites, product listings and merchant center accounts to ensure compliance with the Google Shopping policies and quality standards.Review web pages and tag the Landing Page based on the content on the page for Google to display the right content to the relevant audience.Review YT videos and decide whether it can be monetized.Authorization specialist will work on Trademark related complaints based on the Trademark Policy, counterfeit goods & services either will process the Complainant/TM Authorization or will pushback & escalate the complaints in case we have any grey area cases/concerns. Once the complaint is processed the Trademark will be blocked from the Search Engine. The Content Moderation team focuses on reviewing photos, videos, and text-based content and make judgments as to whether reviewed content is in violation of our Client s terms of services. They review content that may be sensitive in nature. They ensure every piece of content in violation of the clients terms of services is accurately identified and flagged for action in a timely manner. What are we looking for Adaptable and flexible Agility for quick learning Ability to work well in a team Written and verbal communication Ability to meet deadlinesYou will be responsible for analyzing and reviewing user profiles, audio, videos, and text-based content and/or investigating, escalating and/or resolving issues that are reported by users or flagged by the system. Due to the nature of the role, the individual may be exposed to flashing lights or contrasting light and dark patterns. Content moderation is meaningful work that helps keep the internet safe. It may also be challenging, at times. In the context of this role, individuals may be directly or inadvertently exposed to potentially objectionable and sensitive content (e.g., graphic, violent, sexual, or egregious). Therefore, content moderators need strong resilience and coping skills. We care for the health and well-being of our people and provide the support and resources needed to perform their job role responsibilities. Active participation in Accentures well-being support program, designed specifically for the Trust & Safety community, provides valuable skills to promote individual and collective well-being As an Agent, you are responsible to Review content- user profiles, videos, texts, images etc Investigate and apply client policies Escalate and/or resolve the issue that is reported by users or flagged by the system Note- The reported content could be sensitive or of graphic nature Your role requires following responsibilities Review, classify and/or remove content according to client guidelines, using specific tools and channels Understand and remain updated on changing client policies and guideline Stay up to date with any changes on policies/process Investigate, resolve, and relay complex content issues to the broader Trust and Safety team Identify improvement opportunities in workflow and suggest solutions to improve quality and overall efficiency of the process Participate in continuous training programs and workgroup discussions for optimal development in the role Engage in conversation around socially sensitive topics with the purpose of keeping our communities safe Engage in the well being activities Meet desired efficiency established by business Roles and Responsibilities: In this role you are required to solve routine problems, largely through precedent and referral to general guidelines Your primary interaction is within your own team and your direct supervisor In this role you will be given detailed instructions on all tasks The decisions that you make impact your own work and are closely supervised You will be an individual contributor as a part of a team with a predetermined, narrow scope of work Please note that this role may require you to work in rotational shiftsThe following skills are required to perform this role- Strong coping, emotional resilience, and stress-management skills Ability to perform duties objectively, devoid of inherent biases or personal beliefs, in the best interest of client policies Strong attention to detail Comfort synthesizing and analyzing information from multiple streams Strong critical thinking and decision-making skills Basic internet research skills Excellent comprehension, communication (verbal, written), and (insert language) skills, required to interpret content. Add- any additional language requirement Additional skills- Be a team player and value cohesiveness Be flexible to cater to changing business needs in a fast-paced environment Be aware of social trends, political situations, current affairs etc. QUALIFICATIONS 0 to 1 year/ Fresher Qualification Any Graduation
Posted 1 month ago
2.0 - 4.0 years
4 - 6 Lacs
Bengaluru
Work from Office
Responsibilities: Conduct in-depth research on market trends, industry dynamics, and consumer preferences to identify opportunities for our clients growth and innovation. Utilize a variety of primary & secondary research methods, including surveys, interviews, desktop research and focus groups, to gather actionable insights. Interpret research findings and translate them into actionable recommendations and strategic insights that drive branding/strategic outcomes. Present research findings and recommendations to key stakeholders in clear, concise, and compelling formats, both verbally and through written reports. Collaborate closely with brand managers/executives and the copywriting team to develop brand strategy by integrating the insights discovered through research. Stay ahead of industry trends, emerging technologies, and best practices in market research to continuously enhance the effectiveness of research methodologies and techniques.
Posted 1 month ago
4.0 - 5.0 years
12 - 14 Lacs
Bengaluru
Work from Office
Flipkart is looking for Assistant Manager Research and Insights to join our dynamic team and embark on a rewarding career journey An Assistant Manager is responsible for supporting the management of a department or business unit and ensuring that it operates efficiently and effectively Responsibilities of an Assistant Manager: The Assistant Manager is responsible for managing a team of employees Responsible for implementing policies and procedures to ensure that the department or business unit operates efficiently and effectively Responsible for providing regular reports Strong leadership, organizational, and communication skills
Posted 1 month ago
1.0 - 5.0 years
2 - 6 Lacs
Nagercoil
Work from Office
Responsibilities. We are looking for smart, dynamic, self-motivated, and collaborative individuals with strong analytic and communication skills to join our growing and fast-paced team of Research Analysts. Daily responsibilities include:. Assist with a wide variety of qualitative and quantitative research activities, including collecting and analyzing data. Conduct searches; compile and manage databases. Translate data into summaries and analyses with conclusions that deliver on objectives and support proactive insights and recommendations. Create and maintain research briefs, one-sheets, and white papers on a variety of topics important to the overall business goals of the network. Execute ad-hoc requests by gathering the requirements, analyzing the time and resources needed, generating the deliverable with quality, and managing on-time delivery. Show more Show less
Posted 1 month ago
4.0 - 8.0 years
10 - 15 Lacs
Mumbai, Pune, Gurugram
Work from Office
Key responsbilities Monitoring and analysing countries, sectors & companies across emerging markets. Performing qualitative and quantitative research to draw conclusions and set the strategic direction for the portfolio. Analysing data from quantitative research and qualitative research and identifying patterns, trends and insights to inform business decisions. Macro-economic analysis and allocation strategy including relative cross asset valuations and flows, currency valuations (REER), Implied Volatility models including skew and Smile, CDS spreads, global risk appetite and economic momentum models, relative real yields etc. Develop and maintain management contacts in companies under coverage and interact with them on a regular basis. Gathering data from various sources, including primary and secondary research, to support strategic initiatives. Collaborating with cross-functional teams to support the development and execution of business strategies. Preparing comprehensive reports, presentations, and visualisations to communicate findings to stakeholders. Providing actionable recommendations based on research findings to drive business growth and improvement. Tasks Collect and analyse data using statistical software and tools, ensuring accuracy, relevancy and reliability. Manage and organise the collected data to ensure easy access and retrieval. Interpret and present research findings in a clear and concise manner, tailored to the needs of different stakeholders. Monitor and report on key performance indicators (KPIs) and metrics related to research projects. Support the development of business plans, market entry strategies and product development initiatives. Conduct competitive analysis to benchmark the company’s performance against industry peers and competitors. Collaborate with marketing, product and sales teams to align research efforts with business objectives. Correspond and coordinate with external research partners and agencies when necessary. Stay updated on industry developments and emerging trends to ensure the company remains competitive and innovative. Skills Deep understanding of various valuation approaches and methodologies. Relevant certification in market research, data analysis, research methodologies, etc. Knowledge of advanced data analysis techniques and methodologies. Familiarity with market research and competitive analysis. Proficiency in database management, microsoft office, bloomberg etc Roles and Responsibilities Key responsbilities Monitoring and analysing countries, sectors & companies across emerging markets. Performing qualitative and quantitative research to draw conclusions and set the strategic direction for the portfolio. Analysing data from quantitative research and qualitative research and identifying patterns, trends and insights to inform business decisions. Macro-economic analysis and allocation strategy including relative cross asset valuations and flows, currency valuations (REER), Implied Volatility models including skew and Smile, CDS spreads, global risk appetite and economic momentum models, relative real yields etc. Develop and maintain management contacts in companies under coverage and interact with them on a regular basis. Gathering data from various sources, including primary and secondary research, to support strategic initiatives. Collaborating with cross-functional teams to support the development and execution of business strategies. Preparing comprehensive reports, presentations, and visualisations to communicate findings to stakeholders. Providing actionable recommendations based on research findings to drive business growth and improvement. Tasks Collect and analyse data using statistical software and tools, ensuring accuracy, relevancy and reliability. Manage and organise the collected data to ensure easy access and retrieval. Interpret and present research findings in a clear and concise manner, tailored to the needs of different stakeholders. Monitor and report on key performance indicators (KPIs) and metrics related to research projects. Support the development of business plans, market entry strategies and product development initiatives. Conduct competitive analysis to benchmark the company’s performance against industry peers and competitors. Collaborate with marketing, product and sales teams to align research efforts with business objectives. Correspond and coordinate with external research partners and agencies when necessary. Stay updated on industry developments and emerging trends to ensure the company remains competitive and innovative. Skills Deep understanding of various valuation approaches and methodologies. Relevant certification in market research, data analysis, research methodologies, etc. Knowledge of advanced data analysis techniques and methodologies. Familiarity with market research and competitive analysis. Proficiency in database management, microsoft office, bloomberg etc
Posted 1 month ago
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