469 Qualitative Research Jobs - Page 13

Skill required: User-Generated Content Moderation - Content Moderation Designation: Service Delivery Ops Senior Analyst Qualifications: Any Graduation Years of Experience: 5 to 8 years About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do "Accenture is a trusted, innovative, comprehensive, and experienced partner to leading platform companies. The Trust and Safety offering within Accenture Operations helps keep the internet safe and helps platform companies accelerate, scale, and improve their businesses.Accenture is a trusted, innovative, comprehensive, and experienced partner to leading platform companies. The Trust and Safety offering within Accenture Operations helps keep the internet safe and helps platform companies accelerate, scale, and improve their businesses.Content moderators serve as an important line of defence by helping improve the quality and safety of online content while gaining hands-on job experience. You will deliver value to our clients, while making a larger impact on society.You will be responsible for analysing and reviewing user profiles, audio, videos, and text based content and/or investigating, escalating and/or resolving issues that are reported by users or flagged by the system. Due to the nature of the role, the user may be exposed to flashing lights or contrasting light and dark patterns.Content moderation is meaningful work that helps keep the internet safe. It may also be challenging, at times. In the context of this role, individuals may be directly or inadvertently exposed to potentially objectionable and sensitive content (e.g., graphic, violent, sexual, or egregious). Therefore, content moderators need strong resilience and coping skills. We care for the health and well-being of our people and provide the support and resources needed to perform their job role responsibilities. Active participation in Accentures well-being support program, designed specifically for the Trust & Safety community, provides valuable skills to promote individual and collective well-being." What are we looking for "As the Content Review Lead, your primary purpose is to oversee and guide a team of content reviewers in their efforts to maintain a safe and positive user experience on the platform.You will play a crucial role in upholding our community guidelines, policies, and legal standards by ensuring that all user-generated content complies with client regulations. Your leadership will be instrumental in fostering a high-performing team that effectively and efficiently moderates content, identifies potential risks, and takes appropriate actions to uphold the integrity of the platform.In your role as a lead, you may also be expected to analyze and review user profiles, audios, videos, and text-based content and/or investigate the escalated flags and/or resolve issues that are reported. Team Management:Lead and support a team of content reviewers, setting clear expectations and providing ongoing coaching and feedback.Foster a collaborative and inclusive team environment that encourages open communication and professional growth. Business Operator:Oversee content review processes, ensuring that all user-generated content is promptly and accurately reviewed according to established guidelines.Make well-informed decisions on escalated or sensitive content cases, adhering to company policies and legal requirements. Quality Assurance:Implement quality control measures to ensure consistent and accurate content moderation results. Training and Development:Identify individual and team development needs and provide continuous learning opportunities Policy Adherence:Collaborate with relevant stakeholders to ideate. Ensure that the content review team adheres to these policies and stays up-to-date with changes and developments." Roles and Responsibilities: " Performance Reporting and Analysis:Generate regular reports on content review metrics, trends, and key performance indicators (KPIs). Utilize data-driven insights to improve content review processes and identify areas for enhancement. Risk Management:Identify potential risks related to content on the platform and proactively implement measures to mitigate these risks.Stay informed about industry best practices and evolving content-related challenges. Cross-functional Collaboration:Collaborate with other teams to align on review practices with broader company objectivesThe following skills are required to perform this role- Strong coping, emotional resilience, and stress-management skills Ability to perform duties objectively, devoid of inherent biases or personal beliefs, in the best interest of client policies. Problem-solving & Decision Making- Strong analytical and critical thinking abilities to identify challenges, analyze data, and devise effective solutions to address complex issues. Sound judgment and the capability to make timely and informed decisions, considering the potential impact on the organization and" Qualification Any Graduation

Job Title - Sales Excellence Competitive & Market Intelligence Specialist Management Level:Specialist (ML9) Location:Open Must have skills: Masters degree or comparable coursework/experience English language fluency (oral and written) A minimum of 2 or more years of experience doing similar work Good to have skills: Business Management education Familiarity with Accenture sales processes and tools and/or understanding of sales processes and tools Relevant experience in strategy, consulting, research, or technology Job Summary : At Accenture, we believe your career is about what you want to be and who you want to be. Its about bringing your skills, your curiosity, and your best true self to your work. Here, youll match your ingenuity with the latest technology to do incredible things. Together, we can create positive, long-lasting change. We Are: Sales Excellence at Accenture. We empower our people to compete, win and grow. We develop everything they need to build and mature their client portfolios, optimize their deals and enable their sales talent, all driven by sales intelligence. You Are: You are a natural-born competitor, and you love to win. You are eager to help your team develop the right strategy to come out on top. You have expert knowledge of the playing field and the competitions strengths and weaknesses, and you coach our players on how to defend our position and outscore the other teams. When the pressure is high, you rally the team to be fearless and work together to achieve success. You see every victory and loss as an opportunity to refine the strategy and compete better next time. Roles & Responsibilities: You will be a trusted advisor for Accenture leaders and deal teams. Youll provide them with critical insights about Accentures clients, markets, offerings and competition. With these insights, you enable them to improve our competitive positioning on deals and drive sales decisions. You play a key role in maximizing profitability for Accenture. You will: Track and analyze market and competitive trends across key themes Deliver actionable insights to differentiate and optimize deals Develop expertise within your area of specialization Analyze and publish solutions to help originate sales for priority accounts Conduct research across best-in-class resources and platforms Professional & Technical Skills: Masters degree or comparable coursework/experience English language fluency (oral and written) A minimum of 2 or more years of experience doing similar work Additional Information: Ability to work flexible hours according to business needs. Must have good internet connectivity and a distraction-free environment for working at home, in accordance with local guidelines. About Our Company | AccentureQualification Experience:2 or more years of experience doing similar work. Educational Qualification:Masters degree or comparable coursework/experience

Template Job Title - Sales Excellence Competitive & Market Intelligence Advisor - CF Management Level:ML6 Senior Manager Location:Open Must have skills:Lead analysis of market and competitive trends across key themes, Develop points of view and evaluate business implications from emerging trends Good to have skills: Deliver actionable insights to differentiate and optimize deals Job Summary : About Accenture: At Accenture, we believe your career is about what you want to be and who you want to be. Its about bringing your skills, your curiosity, and your best true self to your work. Here, youll match your ingenuity with the latest technology to do incredible things. Together, we can create positive, long-lasting change. We Are: Sales Excellence at Accenture. We empower our people to compete, win and grow. We develop everything they need to build and mature their client portfolios, optimize their deals and enable their sales talent, all driven by sales intelligence. You Are: You are a natural-born competitor, and you love to win. You are eager to help your team develop the right strategy to come out on top. You have expert knowledge of the playing field and the competitions strengths and weaknesses, and you coach our players on how to defend our position and outscore the other teams. When the pressure is high, you rally the team to be fearless and work together to achieve success. You see every victory and loss as an opportunity to refine the strategy and compete better next time. Roles & Responsibilities: You will be a trusted advisor for Accenture leaders and deal teams. Youll provide them with critical insights about Accentures clients, markets, offerings and competition. With these insights, you enable them to improve our competitive positioning on deals and drive sales decisions. You are an expert in your area of specialization and play a key role in maximizing profitability for Accenture. You will: Lead a Competitive Intelligence team at the Market or Offering Group level. Track and maintain an engagement scorecard at the Market and Offering Group level. Lead analysis of market and competitive trends across key themes Develop points of view and evaluate business implications from emerging trends Deliver actionable insights to differentiate and optimize deals Develop best practices to promote team productivity Develop strong relationships with stakeholders and drive collaboration Mentor and develop team members Professional & Technical Skills: Heres what you need: Masters degree or comparable coursework/experience English language fluency (oral and written) A minimum of 8 or more years of experience doing similar work People management experience You May Also Need: Ability to work flexible hours according to business needs. Must have good internet connectivity and a distraction-free environment for working at home, in accordance with local guidelines. About Our Company | AccentureQualification Experience: A minimum of 8 or more years of experience doing similar work Educational Qualification :Masters degree or comparable coursework/experience

Skill required: User-Generated Content Moderation - Content management Designation: Trust & Safety New Associate Qualifications: Any Graduation Years of Experience: 0 to 1 years About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do Accenture is a trusted, innovative, comprehensive, and experienced partner to leading platform companies. The Trust and Safety offering within Accenture Operations helps keep the internet safe and helps platform companies accelerate, scale, and improve their businesses. Content moderators serve as an important line of defense by helping improve the quality and safety of online content while gaining hands-on job experience. You will deliver value to our clients, while making a larger impact on society.You will be responsible for analyzing and reviewing user profiles, audio, videos, and text-based content and/or investigating, escalating and/or resolving issues that are reported by users or flagged by the system. Due to the nature of the role, the individual may be exposed to flashing lights or contrasting light and dark patterns. The Content Review New Associate will be responsible for processing and investigating terms of service, fraudulent, and spam-related violations. The position is expected to complete content reviews in a timely and precise manner. The position will support keeping a safe platform. Resources are expected to be proactive, motivated, organized, and possess a global perspective in a fast-paced, team-oriented environment.Content moderation is meaningful work that helps keep the internet safe. It may also be challenging, at times. In the context of this role, individuals may be directly or inadvertently exposed to potentially objectionable and sensitive content (e.g., graphic, violent, sexual, or egregious). Therefore, content moderators need strong resilience and coping skills. We care for the health and well-being of our people and provide the support and resources needed to perform their role responsibilities. Active participation in Accentures well-being support program, designed specifically for the Trust & Safety community, provides valuable skills to promote individual and collective well-being. What are we looking for Strong coping, emotional resilience, and stress-management skillsExcellent comprehension, communication, and English skillsAbility to perform duties objectively, devoid of inherent biases or personal beliefs, in the best interest of client policiesStrong attention to detailComfort synthesizing and analyzing information from multiple streamsStrong critical thinking and decision-making skillsBasic knowledge about the computer and internetMust possess logical reasoning, troubleshooting skills and problem-solving skillsSelf-learner (willing to learn about the latest technologies)High attention to detailsGood research skillsGood time management (including down time) and ability to meet tight deadlines.Experience using Microsoft Office (Outlook, PowerPoint, Excel, Word) Roles and Responsibilities: Review, classify and/or remove content according to client guidelines, using specific tools and channelsUnderstand and remain updated on changing client policies and guidelinesInvestigate, resolve, and relay complex content issues to the broader Trust and Safety teamResearch and resolve all issues related to spam, account takeover, and terms of service violationsReview web sites/ ad Creative/ video for content quality based on Content Guidelines / policiesInterpret and enforce content policiesThoroughly check ad content for the quality and accuracyUnderstand and remain up to date with client policies and guidelines; resolve inquiries according to defined policies and proceduresEffectively identify problems and issues by performing relevant research using the appropriate toolsCommunicate effectively and concisely with the stakeholders Willingness to work with sensitive issues, including but not limited to:Adult content, Religious and philosophically sensitive issues, alcohol, tobacco, weapons, and other potentially offensive products Qualification Any Graduation

Skill required: User-Generated Content Moderation - Content Moderation Designation: Trust & Safety New Associate Qualifications: Any Graduation Years of Experience: 0 to 1 years About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do Accenture is a trusted, innovative, comprehensive, and experienced partner to leading platform companies. The Trust and Safety offering within Accenture Operations helps keep the internet safe and helps platform companies accelerate, scale, and improve their businesses.Content moderators serve as an important line of defense by helping improve the quality and safety of online content while gaining hands-on job experience. You will deliver value to our clients, while making a larger impact on society.You will be responsible for analyzing and reviewing user profiles, audio, videos, and text-based content and/or investigating, escalating and/or resolving issues that are reported by users or flagged by the system. Due to the nature of the role, the individual may be exposed to flashing lights or contrasting light and dark patterns. What are we looking for Content moderation is meaningful work that helps keep the internet safe. It may also be challenging, at times. In the context of this role, individuals may be directly or inadvertently exposed to potentially objectionable and sensitive content (e.g., graphic, violent, sexual, or egregious). Therefore, content moderators need strong resilience and coping skills. We care for the health and well-being of our people and provide the support and resources needed to perform their role responsibilities. Active participation in Accentures well-being support program, designed specifically for the Trust & Safety community, provides valuable skills to promote individual and collective well-being. Review, classify and/or remove content according to client guidelines, using specific tools and channelsUnderstand and remain updated on changing client policies and guidelinesInvestigate, resolve, and relay complex content issues to the broader Trust and Safety teamServe as an advocate for the user communityParticipate in process improvement initiatives that improve quality and efficiency of workParticipate in continuous training programs and workgroup discussions for optimal development in the roleEngage in conversation around socially sensitive topics with the purpose of keeping our communities safe Roles and Responsibilities: Strong coping, emotional resilience, and stress-management skillsExcellent comprehension, communication, and (English) skillsAbility to perform duties objectively, devoid of inherent biases or personal beliefs, in the best interest of client policiesStrong attention to detailComfort synthesizing and analyzing information from multiple streamsStrong critical thinking and decision-making skillsDeep familiarity and passion for the internet, internet platforms, and internet cultureHigh affinity and cultural awareness of political and social situations regarding the relevant market and region that will be supportedAbility to work well individually and as part of a teamAbility to work differing rotations/shifts and non-standard work hoursFlexibility in meeting changing business needs in a fast-paced environmentCommitment to quality, efficiency, and effectivenessPrevious business process outsourcing, customer service, or content moderation experience is a pluse.g., over 18 years of ageshift timings/requirements to work weekends and holidays Qualification Any Graduation

Skill required: User-Generated Content Moderation - Content Moderation Designation: Trust & Safety Analyst Qualifications: Any Graduation Years of Experience: 3 to 5 years Language - Ability: Nepali - Expert About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do Accenture is a trusted, innovative, comprehensive, and experienced partner to leading platform companies. The Trust and Safety offering within Accenture Operations helps keep the internet safe and helps platform companies accelerate, scale, and improve their businesses.Content moderators serve as an important line of defense by helping improve the quality and safety of online content while gaining hands-on job experience. You will deliver value to our clients, while making a larger impact on society.You will be responsible for analyzing and reviewing user profiles, audio, videos, and text-based content and/or investigating, escalating and/or resolving issues that are reported by users or flagged by the system. Due to the nature of the role, the individual may be exposed to flashing lights or contrasting light and dark patterns. What are we looking for Content moderation is meaningful work that helps keep the internet safe. It may also be challenging, at times. In the context of this role, individuals may be directly or inadvertently exposed to potentially objectionable and sensitive content (e.g., graphic, violent, sexual, or egregious). Therefore, content moderators need strong resilience and coping skills. We care for the health and well-being of our people and provide the support and resources needed to perform their role responsibilities. Active participation in Accentures well-being support program, designed specifically for the Trust & Safety community, provides valuable skills to promote individual and collective well-being. Strong coping, emotional resilience, and stress-management skillsExcellent comprehension, communication, and (Nepali) skillsAbility to perform duties objectively, devoid of inherent biases or personal beliefs, in the best interest of client policiesStrong attention to detailComfort synthesizing and analyzing information from multiple streamsStrong critical thinking and decision-making skillsDeep familiarity and passion for the internet, internet platforms, and internet cultureHigh affinity and cultural awareness of political and social situations regarding the relevant market and region that will be supportedAbility to work well individually and as part of a teamAbility to work differing rotations/shifts and non-standard work hoursFlexibility in meeting changing business needs in a fast-paced environmentCommitment to quality, efficiency, and effectivenessPrevious business process outsourcing, customer service, or content moderation experience is a pluse.g., over 18 years of ageshift timings/requirements to work weekends and holidays Roles and Responsibilities: Review, classify and/or remove content according to client guidelines, using specific tools and channelsUnderstand and remain updated on changing client policies and guidelinesInvestigate, resolve, and relay complex content issues to the broader Trust and Safety teamServe as an advocate for the user communityParticipate in process improvement initiatives that improve quality and efficiency of workParticipate in continuous training programs and workgroup discussions for optimal development in the roleEngage in conversation around socially sensitive topics with the purpose of keeping our communities safe Qualification Any Graduation

Skill required: User-Generated Content Moderation - Content Moderation Designation: Trust & Safety Associate Qualifications: Any Graduation Years of Experience: 1 to 3 years About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do You will be responsible for analyzing and reviewing user profiles, audio, videos, and text-based content and/or investigating, escalating and/or resolving issues that are reported by users or flagged by the system. Due to the nature of the role, the individual may be exposed to flashing lights or contrasting light and dark patterns.Content moderation is meaningful work that helps keep the internet safe. It may also be challenging, at times. In the context of this role, individuals may be directly or inadvertently exposed to potentially objectionable and sensitive content (e.g., graphic, violent, sexual, or egregious). Therefore, content moderators need strong resilience and coping skills. We care for the health and well-being of our people and provide the support and resources needed to perform their role responsibilities. Active participation in Accentures well-being support program, designed specifically for the Trust & Safety community, provides valuable skills to promote individual and collective well-being. What are we looking for 2-3 years of customer support experience via phone, email, and chat Experience working with direct consumers, in B2C environment; B2B is a distinct advantage Strong communication skills with a proactive and positive approach to tasks High attention to details and follow through An effective team player who is able to also work independently Proven ability to deal with problems and solve them effectively Professional customer service skills:solutions mindset, helping nature, passion for the customer and the customer experience Robust multitasking skills (e.g. able to log calls and interact with the customer simultaneously) Online advertising experience is a huge plus and preferred Strong coping, emotional resilience, and stress-management skillsExcellent comprehension, communication, and English language skillsAbility to perform duties objectively, devoid of inherent biases or personal beliefs, in the best interest of client policiesStrong attention to detailComfort synthesizing and analyzing information from multiple streamsStrong critical thinking and decision-making skills-Computer proficiency and typing speed (minimum 30 WPM preferred).-Flexibility to work in rotational shifts including weekends. -Ready to work from Office-Experience in voice process is a plus Roles and Responsibilities: Review, classify and/or remove content according to client guidelines, using specific tools and channelsUnderstand and remain updated on changing client policies and guidelinesInvestigate, resolve, and relay complex content issues to the broader Trust and Safety teamoProvide support to customers via live chat on various platforms.oRespond to customer inquiries in a professional and timely manner.oAssist customers in troubleshooting technical issues, placing orders, providing product information, and resolving any concerns.oIdentify and resolve customer issues and complaints effectively.oEscalate unresolved issues to higher-level support teams when necessary.oMaintain a calm, positive, and helpful attitude with all customer interactions.oStay updated with the latest product/service features, company policies, and troubleshooting steps to provide accurate information.oProvide clear and concise explanations to customers regarding products, services, or policies.oManage multiple customer chats simultaneously while maintaining a high level of customer service.oEnsure that chat responses are efficient, clear, and accurate.oMeet performance metrics for response time, resolution time, and customer satisfaction.oDocument customer interactions accurately in the system.oLog all inquiries, complaints, and solutions provided for future reference.oMaintain detailed records of customer issues and feedback for quality and training purposes.oWork closely with other team members and departments to ensure seamless service delivery.oShare feedback, best practices, and insights with the team leader to improve overall team performance.oMaintain high levels of professionalism and ensure that all interactions align with company standards and policies.oParticipate in regular training sessions to improve skills and knowledge. Qualification Any Graduation

Skill required: User-Generated Content Moderation - Content Moderation Designation: Trust & Safety New Associate Qualifications: Any Graduation Years of Experience: 0 to 1 years Language - Ability: English(International) - Proficient About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do Content moderation is meaningful work that helps keep the internet safe. It may also be challenging, at times. In the context of this role, individuals may be directly or inadvertently exposed to potentially objectionable and sensitive content (e.g., graphic, violent, sexual, or egregious). Therefore, content moderators need strong resilience and coping skills. We care for the health and well-being of our people and provide the support and resources needed to perform their job role responsibilities. Active participation in Accentures well-being support program, designed specifically for the Trust & Safety community, provides valuable skills to promote individual and collective well-being.You will be responsible for analyzing and reviewing user profiles, audio, videos, and text-based content and/or investigating, escalating and/or resolving issues that are reported by users or flagged by the system. Due to the nature of the role, the individual may be exposed to flashing lights or contrasting light and dark patterns.As an Agent, you are responsible toReview content- user profiles, videos, texts, images etcInvestigate and apply client policiesEscalate and/or resolve the issue that is reported by users or flagged by the systemNote- The reported content could be sensitive or of graphic nature What are we looking for The following skills are required to perform this role-Strong coping, emotional resilience, and stress-management skillsAbility to perform duties objectively, devoid of inherent biases or personal beliefs, in the best interest of client policiesStrong attention to detailComfort synthesizing and analyzing information from multiple streamsStrong critical thinking and decision-making skillsBasic internet research skillsExcellent comprehension, communication (verbal, written), and ENGLISH skills, required to interpret content.Additional skills-Be a team player and value cohesivenessBe flexible to cater to changing business needs in a fast-paced environmentBe aware of social trends, political situations, current affairs etc.This is a Work from Office RoleHas Rotational ShiftsMust reside within given boundary limits Roles and Responsibilities: Your role requires following responsibilities Review, classify and/or remove content according to client guidelines, using specific tools and channelsUnderstand and remain updated on changing client policies and guidelineStay up to date with any changes on policies/processInvestigate, resolve, and relay complex content issues to the broader Trust and Safety teamIdentify improvement opportunities in workflow and suggest solutions to improve quality and overall efficiency of the processParticipate in continuous training programs and workgroup discussions for optimal development in the roleEngage in conversation around socially sensitive topics with the purpose of keeping our communities safeEngage in the well-being activitiesMeet desired efficiency established by business Qualification Any Graduation

Skill required: User-Generated Content Moderation - Content Moderation Designation: Trust & Safety Associate Qualifications: Any Graduation Years of Experience: 1 to 3 years About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do Accenture is a trusted, innovative, comprehensive, and experienced partner to leading platform companies. The Trust and Safety offering within Accenture Operations helps keep the internet safe and helps platform companies accelerate, scale, and improve their businesses. Content moderators serve as an important line of defense by helping improve the quality and safety of online content while gaining hands-on job experience. You will deliver value to our clients, while making a larger impact on society. You will be responsible for analyzing and reviewing user profiles, audio, videos, and text-based content and/or investigating, escalating and/or resolving issues that are reported by users or flagged by the system. Due to the nature of the role, the individual may be exposed to flashing lights or contrasting light and dark patterns.Content moderation is meaningful work that helps keep the internet safe. It may also be challenging, at times. In the context of this role, individuals may be directly or inadvertently exposed to potentially objectionable and sensitive content (e.g., graphic, violent, sexual, or egregious). Therefore, content moderators need strong resilience and coping skills. We care for the health and well-being of our people and provide the support and resources needed to perform their role responsibilities. Active participation in Accentures well-being support program, designed specifically for the Trust & Safety community, provides valuable skills to promote individual and collective well-being. oMaintain a calm, positive, and helpful attitude with all customer interactions.oStay updated with the latest product/service features, company policies, and troubleshooting steps to provide accurate information.oProvide clear and concise explanations to customers regarding products, services, or policies.oManage multiple customer chats simultaneously while maintaining a high level of customer service.oEnsure that chat responses are efficient, clear, and accurate.oMeet performance metrics for response time, resolution time, and customer satisfaction.oDocument customer interactions accurately in the system.oLog all inquiries, complaints, and solutions provided for future reference.oMaintain detailed records of customer issues and feedback for quality and training purposes. What are we looking for Review, classify and/or remove content according to client guidelines, using specific tools and channelsUnderstand and remain updated on changing client policies and guidelinesInvestigate, resolve, and relay complex content issues to the broader Trust and Safety team2-3 years of customer support experience via phone, email, and chatRobust multitasking skills (e.g. able to log calls and interact with the customer simultaneously) Online advertising experience is a huge plus and preferredWork closely with other team members and departments to ensure seamless service delivery.Share feedback, best practices, and insights with the team leader to improve overall team performance.Maintain high levels of professionalism and ensure that all interactions align with company standards and policies.Participate in regular training sessions to improve skills and knowledge.Basic Qualifications/Skills NeededStrong coping, emotional resilience, and stress-management skillsExcellent comprehension, communication, and (insert language) skillsAbility to perform duties objectively, devoid of inherent biases or personal beliefs, in the best interest of client policiesStrong attention to detailComfort synthesizing and analyzing information from multiple streamsStrong critical thinking and decision-making skillsoProvide support to customers via live chat on various platforms.oRespond to customer inquiries in a professional and timely manner.oAssist customers in troubleshooting technical issues, placing orders, providing product information, and resolving any concerns.oIdentify and resolve customer issues and complaints effectively.oEscalate unresolved issues to higher-level support teams when necessary.oMaintain a calm, positive, and helpful attitude with all customer interactions.oStay updated with the latest product/service features, company policies, and troubleshooting steps to provide accurate information.oProvide clear and concise explanations to customers regarding products, services, or policies.oManage multiple customer chats simultaneously while maintaining a high level of customer service.oEnsure that chat responses are efficient, clear, and accurate.oMeet performance metrics for response time, resolution time, and customer satisfaction.oDocument customer interactions accurately in the system.oLog all inquiries, complaints, and solutions provided for future reference. Roles and Responsibilities: In this role you are required to solve routine problems, largely through precedent and referral to general guidelinesYour primary interaction is within your own team and your direct supervisorIn this role you will be given detailed instructions on all tasksThe decisions that you make impact your own work and are closely supervisedYou will be an individual contributor as a part of a team with a predetermined, narrow scope of workPlease note that this role may require you to work in rotational shiftsStrong coping, emotional resilience, and stress-management skillsExcellent comprehension, communication skillsAbility to perform duties objectively, devoid of inherent biases or personal beliefs, in the best interest of client policiesStrong attention to detailComfort synthesizing and analyzing information from multiple streamsStrong critical thinking and decision-making skillsDeep familiarity and passion for the internet, internet platforms, and internet cultureHigh affinity and cultural awareness of political and social situations regarding the relevant market and region that will be supportedAbility to work well individually and as part of a teamAbility to work differing rotations/shifts and non-standard work hoursFlexibility in meeting changing business needs in a fast-paced environmentCommitment to quality, efficiency, and effectivenessPrevious business process outsourcing, customer service, or content moderation experience is a plus Qualification Any Graduation

Skill required: User-Generated Content Moderation - Content Moderation Designation: Trust & Safety Associate Qualifications: Any Graduation Years of Experience: 1 to 3 years Language - Ability: Urdu - Expert About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do Accenture is a trusted, innovative, comprehensive, and experienced partner to leading platform companies. The Trust and Safety offering within Accenture Operations helps keep the internet safe and helps platform companies accelerate, scale, and improve their businesses.Content moderators serve as an important line of defense by helping improve the quality and safety of online content while gaining hands-on job experience. You will deliver value to our clients, while making a larger impact on society.You will be responsible for analyzing and reviewing user profiles, audio, videos, and text-based content and/or investigating, escalating and/or resolving issues that are reported by users or flagged by the system. Due to the nature of the role, the individual may be exposed to flashing lights or contrasting light and dark patterns. What are we looking for Content moderation is meaningful work that helps keep the internet safe. It may also be challenging, at times. In the context of this role, individuals may be directly or inadvertently exposed to potentially objectionable and sensitive content (e.g., graphic, violent, sexual, or egregious). Therefore, content moderators need strong resilience and coping skills. We care for the health and well-being of our people and provide the support and resources needed to perform their role responsibilities. Active participation in Accentures well-being support program, designed specifically for the Trust & Safety community, provides valuable skills to promote individual and collective well-being. Strong coping, emotional resilience, and stress-management skillsExcellent comprehension, communication, and (Urdu) skillsAbility to perform duties objectively, devoid of inherent biases or personal beliefs, in the best interest of client policiesStrong attention to detailComfort synthesizing and analyzing information from multiple streamsStrong critical thinking and decision-making skillsDeep familiarity and passion for the internet, internet platforms, and internet cultureHigh affinity and cultural awareness of political and social situations regarding the relevant market and region that will be supportedAbility to work well individually and as part of a teamAbility to work differing rotations/shifts and non-standard work hoursFlexibility in meeting changing business needs in a fast-paced environmentCommitment to quality, efficiency, and effectivenessPrevious business process outsourcing, customer service, or content moderation experience is a pluse.g., over 18 years of ageshift timings/requirements to work weekends and holidays Roles and Responsibilities: Review, classify and/or remove content according to client guidelines, using specific tools and channelsUnderstand and remain updated on changing client policies and guidelinesInvestigate, resolve, and relay complex content issues to the broader Trust and Safety teamServe as an advocate for the user communityParticipate in process improvement initiatives that improve quality and efficiency of workParticipate in continuous training programs and workgroup discussions for optimal development in the role Engage in conversation around socially sensitive topics with the purpose of keeping our communities safe Qualification Any Graduation

Skill required: User-Generated Content Moderation - Content Moderation Designation: Trust & Safety Analyst Qualifications: Any Graduation Years of Experience: 3 to 5 years About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do You will be responsible for analyzing and reviewing user profiles, audio, videos, and text-based content and/or investigating, escalating and/or resolving issues that are reported by users or flagged by the system. Due to the nature of the role, the individual may be exposed to flashing lights or contrasting light and dark patterns.Content moderation is meaningful work that helps keep the internet safe. It may also be challenging, at times. In the context of this role, individuals may be directly or inadvertently exposed to potentially objectionable and sensitive content (e.g., graphic, violent, sexual, or egregious). Therefore, content moderators need strong resilience and coping skills. We care for the health and well-being of our people and provide the support and resources needed to perform their role responsibilities. Active participation in Accentures well-being support program, designed specifically for the Trust & Safety community, provides valuable skills to promote individual and collective well-being. What are we looking for ROLE:Media ExpertWe seek dynamic professionals capable of providing partner support and portfolio managementservices via telephone.WHAT WE DOMedia Experts deliver personalized guidance to esteemed partners, aiding them in maximizing theirorganic reach and presence across the client platform. Additionally, we proactively engage withpartners to ensure they are informed about the latest products, insights, and platform trendsStrong coping, emotional resilience, and stress-management skillsExcellent comprehension, communication, and English skillsAbility to perform duties objectively, devoid of inherent biases or personal beliefs, in the best interest of client policiesStrong attention to detailComfort synthesizing and analyzing information from multiple streamsStrong critical thinking and decision-making skillsExceptional spoken English communication skills, with the ability to engage customers clearly and professionally over the phone. Strong inside sales skills, including the ability to proactively identify and generate sales opportunities, build rapport with potential customers, and effectively close deals over the phone. Proficient in speaking Hindi as a second language. A minimum of 2-3 years of experience in voice-based customer service roles, including expertise in upselling and effectively addressing customer needs. Strong ability to analyse customer data and feedback to enhance service delivery and improve sales outcomes. Proficient in using MS Office/G-suite tools for reporting and documentation purposes. Well-versed in utilizing various social media platforms to support customer engagement Roles and Responsibilities: Review, classify and/or remove content according to client guidelines, using specific tools and channelsUnderstand and remain updated on changing client policies and guidelinesInvestigate, resolve, and relay complex content issues to the broader Trust and Safety teamConduct outreach via telephone and email to designated partners within specified timeframes (Influencer role). Furnish partners with precise information derived from thorough portfolio and platform research and analysis. Input data accurately into the Client Relationship Management (CRM) software tool. Dispense product/platform details, address inquiries, and provide strategic planning assistance and solutions. Enhance quality outcomes and bolster social media presence and engagement through recommended adjustments. Maintain operational functionality of applications by adhering to established protocols and promptly reporting any malfunctions or discrepancies. Stay abreast of industry advancements and refine skills through active participation in educational opportunities and training initiatives. Enhance organizational value through exemplary conduct and performance. Qualification Any Graduation

About the Role We are looking for a data-driven Business Analyst to join our high-impact team. As a key enabler of data-backed decisions, you will work closely with cross-functional stakeholders product, marketing, operations, and leadership to drive insights and strategic initiatives in a fast-paced tech environment. This role demands strong analytical capabilities, an ownership mindset, and the ability to translate complex data into actionable business recommendations. Responsibilities: Closely work with business leaders and founders office to discover insights and solve high-impact problems across business verticals using data. Lead day-to-day analysis requirements and present insights in a structured form. Be on top of data to help develop actionable insights from weekly / monthly business performance reviews. Collaborate across different teams to reach the root of a problem/insight. Leverage multiple sources of information (primary data analysis, qualitative research, etc.) to generate deeper insights. Design, run and measure experiments to test the business hypotheses in collaboration with Product and Engineering teams. Monitor and forecast key business metrics regularly. Requirements: You have 1-3 years of experience in high-growth tech startups, management consulting, PE/VC funds. You have hands-on experience of using SQL on a daily basis to extract data and are comfortable with excel. You have hands-on experience in building dashboards on visualization platforms like Tableau, Power BI, periscope data, cluvio etc. Breathe data and have exceptional problem-solving and presentation skills. Preferably have some basic knowledge of python / R (not a deal-breaker). Why Join Us? Opportunity to work in a fast-growing audio and content platform. Exposure to multi-language marketing and global user base strategies. A collaborative work environment with a data-driven and innovative approach. Competitive salary and growth opportunities in marketing and growth strategy. About KUKU Founded in 2018, KUKU is India s leading storytelling platform, offering a vast digital library of audio stories, short courses, and microdramas. KUKU aims to be India s largest cultural exporter of stories, culture and history to the world with a firm belief in Create In India, Create For The World . We deliver immersive entertainment and education through our OTT platforms: Kuku FM, Guru, Kuku TV, and more. With a mission to provide high-quality, personalized stories across genres from entertainment across multiple formats and languages, KUKU continues to push boundaries and redefine India s entertainment industry. Website: www.kukufm.com Android App: Google Play iOS App: App Store LinkedIn: KUKU Ready to make an impact? Apply now!

Skill required: User-Generated Content Moderation - Content Moderation Designation: Trust & Safety Associate Qualifications: Any Graduation Years of Experience: 0-1 Language - Ability: Nepali - Expert About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do As an Agent, you are responsible toReview content- user profiles, videos, texts, images etcInvestigate and apply client policiesEscalate and/or resolve the issue that is reported by users or flagged by the system Note- The reported content could be sensitive or of graphic natureThe following skills are required to perform this role-Strong coping, emotional resilience, and stress-management skillsAbility to perform duties objectively, devoid of inherent biases or personal beliefs, in the best interest of client policiesStrong attention to detailComfort synthesizing and analyzing information from multiple streamsStrong critical thinking and decision-making skillsBasic internet research skillsExcellent comprehension, communication (verbal, written), and English skills, required to interpret content. What are we looking for Accenture is a trusted, innovative, comprehensive, and experienced partner to leading platform companies. The Trust and Safety offering within Accenture Operations helps keep the internet safe and helps platform companies accelerate, scale, and improve their businesses.Content moderators serve as an important line of defense by helping improve the quality and safety of online content while gaining hands-on job experience. You will deliver value to our clients, while making a larger impact on society.You will be responsible for analyzing and reviewing user profiles, audio, videos, and text-based content and/or investigating, escalating and/or resolving issues that are reported by users or flagged by the system. Due to the nature of the role, the individual may be exposed to flashing lights or contrasting light and dark patterns.Content moderation is meaningful work that helps keep the internet safe. It may also be challenging, at times. In the context of this role, individuals may be directly or inadvertently exposed to potentially objectionable and sensitive content (e.g., graphic, violent, sexual, or egregious). Therefore, content moderators need strong resilience and coping skills. We care for the health and well-being of our people and provide the support and resources needed to perform their job role responsibilities. Active participation in Accentures well-being support program, designed specifically for the Trust & Safety community, provides valuable skills to promote individual and collective well-being.As an Agent, you are responsible toReview content- user profiles, videos, texts, images etcInvestigate and apply client policiesEscalate and/or resolve the issue that is reported by users or flagged by the system Note- The reported content could be sensitive or of graphic natureThe following skills are required to perform this role-Strong coping, emotional resilience, and stress-management skillsAbility to perform duties objectively, devoid of inherent biases or personal beliefs, in the best interest of client policiesStrong attention to detailComfort synthesizing and analyzing information from multiple streamsStrong critical thinking and decision-making skillsBasic internet research skillsExcellent comprehension, communication (verbal, written), and English skills, required to interpret content. Roles and Responsibilities: Review, classify and/or remove content according to client guidelines, using specific tools and channelsUnderstand and remain updated on changing client policies and guidelineStay up to date with any changes on policies/processInvestigate, resolve, and relay complex content issues to the broader Trust and Safety teamIdentify improvement opportunities in workflow and suggest solutions to improve quality and overall efficiency of the processParticipate in continuous training programs and workgroup discussions for optimal development in the roleEngage in conversation around socially sensitive topics with the purpose of keeping our communities safeEngage in the well being activitiesMeet desired efficiency established by business Qualification Any Graduation

Skill required: User-Generated Content Moderation - Content management Designation: Trust & Safety New Associate Qualifications: Any Graduation Years of Experience: 0 - 1 Year About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do Accenture is a trusted, innovative, comprehensive, and experienced partner to leading platform companies. The Trust and Safety offering within Accenture Operations helps keep the internet safe and helps platform companies accelerate, scale, and improve their businesses. Content moderators serve as an important line of defense by helping improve the quality and safety of online content while gaining hands-on job experience. You will deliver value to our clients, while making a larger impact on society.You will be responsible for analyzing and reviewing user profiles, audio, videos, and text-based content and/or investigating, escalating and/or resolving issues that are reported by users or flagged by the system. Due to the nature of the role, the individual may be exposed to flashing lights or contrasting light and dark patterns. The Content Review New Associate will be responsible for processing and investigating terms of service, fraudulent, and spam-related violations. The position is expected to complete content reviews in a timely and precise manner. The position will support keeping a safe platform. Resources are expected to be proactive, motivated, organized, and possess a global perspective in a fast-paced, team-oriented environment.Content moderation is meaningful work that helps keep the internet safe. It may also be challenging, at times. In the context of this role, individuals may be directly or inadvertently exposed to potentially objectionable and sensitive content (e.g., graphic, violent, sexual, or egregious). Therefore, content moderators need strong resilience and coping skills. We care for the health and well-being of our people and provide the support and resources needed to perform their role responsibilities. Active participation in Accentures well-being support program, designed specifically for the Trust & Safety community, provides valuable skills to promote individual and collective well-being. What are we looking for Strong coping, emotional resilience, and stress-management skillsExcellent comprehension, communication, and English skillsAbility to perform duties objectively, devoid of inherent biases or personal beliefs, in the best interest of client policiesStrong attention to detailComfort synthesizing and analyzing information from multiple streamsStrong critical thinking and decision-making skillsBasic knowledge about the computer and internetMust possess logical reasoning, troubleshooting skills and problem-solving skillsSelf-learner (willing to learn about the latest technologies)High attention to detailsGood research skillsGood time management (including down time) and ability to meet tight deadlines.Experience using Microsoft Office (Outlook, PowerPoint, Excel, Word) Roles and Responsibilities: Review, classify and/or remove content according to client guidelines, using specific tools and channelsUnderstand and remain updated on changing client policies and guidelinesInvestigate, resolve, and relay complex content issues to the broader Trust and Safety teamResearch and resolve all issues related to spam, account takeover, and terms of service violationsReview web sites/ ad Creative/ video for content quality based on Content Guidelines / policiesInterpret and enforce content policiesThoroughly check ad content for the quality and accuracyUnderstand and remain up to date with client policies and guidelines; resolve inquiries according to defined policies and proceduresEffectively identify problems and issues by performing relevant research using the appropriate toolsCommunicate effectively and concisely with the stakeholders Willingness to work with sensitive issues, including but not limited to:Adult content, Religious and philosophically sensitive issues, alcohol, tobacco, weapons, and other potentially offensive products Qualification Any Graduation

Job Purpose Acuity is currently looking for dedicated and motivated individuals who have strong leadership, organizational and teamwork skills for its Investment Banking team based in Gurgaon. Roles & Responsibilities Preparing financial analysis including trading/ transaction comparable, operational/ financial benchmarking, valuation analysis, etc. Preparing pitch books, industry research, deals & peers screening, company profiles and company focused discussion documents related to various industries. Meeting project timelines and quality of deliverables in a manner to ensure high client satisfaction Conducting quality control check of the outgoing reports / packs Engaging client independently on calls and e-mails Other responsibilities include: Scoping the new projects, structuring deliverables/new research products Producing high quality informative and visually appealing presentations and deck Demonstrating strength and experience in client / requester relationship building and management, information / knowledge needs assessment Key Competencies MBA/ CFA/ CA 2-6 years of experience in the Investment banking space Experience of working Investment banking projects, including: Detailed financial analysis with knowledge / experience of working on financial statements Target identification, Trading and Transaction comps Benchmarking, Ratio analysis Pitch book / IM support and company profiles Macro-economic and industry overviews with experience working across various industries Bespoke qualitative research Should be able to work independently, with minimal guidance and support Prior experience in handling clients directly through calls / mails Excellent written and spoken communication skills Should be well versed with MS Office suite specially Microsoft Excel, Word, and Power Point Working knowledge of database such as Bloomberg, CapitalIQ, FactSet, Thomson, etc. Interested can mail the resume on Payal.kapoor@acuitykp.com

The ideal candidate should have a strong background in primary market research, both qualitative and quantitative, with expertise in reporting. They must possess data analysis skills, enabling them to interpret research data and provide actionable insights. Additionally, they should demonstrate strong problem-solving abilities, particularly in critically assessing client requirements and proposing effective market research methodologies. Tools Expertise: Excel PowerPoint Power BI and Tableau Communication Skills: Excellent oral and written communication skills Adept at managing cross-country and cross-functional team interactions

About the Company Koru UX Design is a leading UX design agency specializing in HealthTech. We partner with clients to deliver user-centered design solutions that drive innovation and enhance user experiences. Our design teams work as an integrated extension of our client s teams, deeply embedding ourselves into their processes to create seamless, impactful products. Role Overview At Koru UX Design, we re shaping the future of enterprise UX, particularly in healthcare and B2B. We are seeking a UX Researcher who thrives in a fast-paced environment, can work across multiple client projects, and delivers actionable insights that empower exceptional design outcomes. Location: Remote (India) Experience Level: Mid to Senior Employment Type: Full-time Key Responsibilities Develop and execute research plans and strategies tailored to client and project needs, collaborating with product teams to recruit representative users. Independently lead complex, multi-phase research efforts across multiple projects, employing diverse methods such as interviews, contextual inquiries, usability testing, and ethnographic studies to generate actionable insights. Identify gaps and opportunities by analyzing existing data sources (e.g., past research, product analytics, sales feedback, customer success insights, professional services input, and online communities) and conducting new studies as needed. Plan, conduct, and report on usability testing to validate and refine designs and prototypes. Perform UX audits of existing products to uncover pain points and identify opportunities for improvement. Analyze and synthesize research findings to create user personas, flows, journeys, experience maps, storyboards, and task flows that inform the design process. Centralize research findings in a well-organized repository using tools like Dovetail or Userbit, making insights accessible and actionable for both internal and client teams. Collaborate closely with designers, product managers, and stakeholders to ensure research-driven decisions are effectively integrated into product design and development. 5 to 8 years of hands-on experience conducting UX research for digital products, with a focus on qualitative methods. Bachelor s or Master s degree in Computer Science , Human-Computer Interaction (HCI) <

We are seeking a highly motivated Research Assistant/Associate to support ongoing research projects in areas of OB & HRM and Marketing. The selected candidate will receive training in qualitative research methodology, develop a substantive understanding of grounded theory, and work on multiple research projects. The training and skills acquired would enable the candidate to contribute to high-quality OB&HRM and Marketing research projects. This position also prepares the candidate for admission to doctoral or equivalent programs at prestigious business schools worldwide, ultimately leading to careers in finance research at top-tier business schools or research organizations. Responsibilities: The position will involve the following responsibilities: Conduct research and compile relevant information from various academic and professional sources. Process, organize, and interpret qualitative data, ensuring clarity and thematic coherence. Review and analyze qualitative and quantitative literature to support ongoing research objectives. Apply critical thinking to evaluate findings and assist in clear presentation of research outcomes, both written and visual formats. The initial appointment is for one year, with the possibility of an extension up to two years, subject to performance appraisal. Skills and Qualifications: Outstanding academic records, especially at Bachelor s and Master s levels. Master s in management studies or social science subjects from a reputed institute is preferred. Proficiency in Qualitative methods in Management Area is expected. Participation in at least two foundational workshops on research methodologies in the field of Management studies. Hands on experience assisting interdisciplinary qualitative research projects within the management domain. Strong research aptitude with the ability to analyze and identify key themes from qualitative data. Certification courses in Qualitative Research Methods in Management or related areas are preferred. Competitive salary, compensation and position will be aligned with qualification and experience, following IIMU norms for Research Assistants/ Associates. Other benefits such as insurance, subsidized transport and food etc. Financial support to attend domestic conferences and Publication incentives. Hands-on research experience with exposure to research seminars across fields on campus. Access to Institute s resources. Prof. Dina Banerjee (OB & HRM Area) and Prof. Arundhati Bhattacharya (Marketing Area), IIM Udaipur. Office space will be provided on the IIM Udaipur campus. For optimal convenience, candidates should be located near IIM Udaipur Campus. Deadline for application: June 30, 2025 Apply through the IIMU-RA application portal here:

Role Responsibilities: Conduct thorough market research and data analysis to support company objectives. Collect and evaluate data from primary and secondary sources. Develop and manage research projects, ensuring timelines and budget compliance. Provide actionable insights that inform strategic decision-making. Prepare detailed reports and presentations to communicate findings. Collaborate with cross-functional teams to identify research needs. Assist in the formulation of research methodologies and strategies. Monitor industry trends and competitive landscape. Present research outcomes to stakeholders clearly and concisely. Support the analysis of data sets using statistical software. Identify opportunities for process improvements in research methodologies. Ensure data integrity and accuracy throughout research processes. Facilitate workshops and discussions to gather qualitative data. Engage with external vendors and partners for specialized research activities. Maintain a comprehensive research database and archives. Contribute to brainstorming sessions to shape future research initiatives. Qualifications: Bachelors degree in Business, Economics, Statistics, or related field. Proven experience as a Research Analyst or in a similar role. Strong knowledge of statistical tools and software. Excellent analytical and critical thinking skills. Hands-on experience with quantitative and qualitative research methods. Ability to work independently and manage multiple projects simultaneously. Exceptional communication skills, both oral and written. Proficiency in Microsoft Office Suite, particularly Excel and PowerPoint. Detail-oriented with a strong focus on accuracy. Ability to synthesize complex information and present it in an understandable format. Familiarity with market research techniques and methodologies. Proactive, creative, and solution-focused mindset. Strong organizational and time management abilities. Experience working in a team-oriented, collaborative environment. Willingness to adapt and learn in a fast-paced setting.

Project Role: Primary Market Research Work Experience: 2 to 9 Years Work location: Bengaluru/Gurgaon/Pune Work Mode: Hybrid Must Have Skills: Primary market research, Quantitative/Qualitative research, Pharma/Lifescience domain experience About the team The role is within the Research & Intelligence Team (R&I), whose aim is to deliver market research solutions, comprising mainly of PMR (Primary Market Research) to generate relevant insights for clients. Responsibilities: Deliver in depth, comprehensive PMR reports and support ad hoc PMR projects in the multiple therapy areas like immunology, respiratory, rare diseases, neurology, diabetes, oncology etc. (non-exhaustive) Analyze primary data collected through interviews/surveys and create PowerPoint reports to provide information on different client objectives and requirements Demonstrate excellence as an individual contributor with minimal support from peers/team lead, together with the ability to work independently with onshore team members, driving high productivity/ efficiency, and creating appropriate performance reviews and capability development plan Should have flair to work across different sectors within HealthCare industry (Pharmaceutical, Life Sciences, Biotechnology and Healthcare services) Quality control, overview and to ensure deliverables are client ready. Should be able to manage client and stakeholder communication - via emails and conference calls Project types: Primary market Research (Qualitative and quantitative)- Patient Journey, brand performance trackers (involving multiple indications), market understanding, pricing etc. What were looking for: Relevant Experience of 2+years . Preferential consideration will be given to candidates with experience in carrying out consulting and market research projects in the pharmaceutical area Experience/ academic background for sectors encompassing HealthCare industry (Pharmaceutical, Life Sciences, Biotechnology and Healthcare services) Experienced with qualitative and quantitative PMR research and on a variety of therapy areas as listed above High skills of interpretation and analysis (quantitative, qualitative and integration of different sources of data assets) - This would include thinking through the client business issue, adding the right context to the request (therapy area, business issue etc.) and developing a tailored, innovative solution to address the clients business objectives Ability to understand the link between client needs, data and its application Experience in designing/ developing questionnaire and discussion guide as per clients objective Excellent interpersonal, oral and written communication skills Good innovative thinking abilities and solution-oriented approach to work Should be very comfortable with MS Word, PowerPoint, and Excel Educational Qualification: Bachelor's Degree Life Sciences / Economics / Business Pref Or Master's Degree Life Sciences / Economics / Business Pref Or

Job Title: Associate Consultant- Primary Market Research Experience: 2-4 years Location: Bangalore/Gurgaon/Pune Work Mode: Hybrid Must Have Skills: Primary market research, Quantitative/Qualitative research, Pharma/Life science domain experience Responsibilities: Deliver in depth, comprehensive PMR reports and support ad hoc PMR projects in the multiple therapy areas like immunology, respiratory, rare diseases, neurology, diabetes, oncology etc. (non-exhaustive) Analyze primary data collected through interviews/surveys and create PowerPoint reports to provide information on different client objectives and requirements Demonstrate excellence as an individual contributor with minimal support from peers/team lead, together with the ability to work independently with onshore team members, driving high productivity/ efficiency, and creating appropriate performance reviews and capability development plan Should have flair to work across different sectors within HealthCare industry (Pharmaceutical, Life Sciences, Biotechnology and Healthcare services) Quality control, overview and to ensure deliverables are client ready. Should be able to manage client and stakeholder communication - via emails and conference calls Project types: Primary market Research (Qualitative and quantitative)- Patient Journey, brand performance trackers (involving multiple indications), market understanding, pricing etc. What were looking for: Relevant Experience of 2+years . Preferential consideration will be given to candidates with experience in carrying out consulting and market research projects in the pharmaceutical area Experience/ academic background for sectors encompassing HealthCare industry (Pharmaceutical, Life Sciences, Biotechnology and Healthcare services) Experienced with qualitative and quantitative PMR research and on a variety of therapy areas as listed above High skills of interpretation and analysis (quantitative, qualitative and integration of different sources of data assets) - This would include thinking through the client business issue, adding the right context to the request (therapy area, business issue etc.) and developing a tailored, innovative solution to address the clients business objectives Ability to understand the link between client needs, data and its application Experience in designing/ developing questionnaire and discussion guide as per clients objective Excellent interpersonal, oral and written communication skills Good innovative thinking abilities and solution-oriented approach to work Should be very comfortable with MS Word, PowerPoint, and Excel Educational Qualification: Bachelor's Degree Life Sciences / Economics / Business Master's Degree Life Sciences / Economics / Business

? Business Analyst Band :B3 Experience:- 24 to 36 Months BPO experience (preferably in Content Moderation area) Fluency in communication, presentation & data interpretation skills, Individual contributor, industry knowledge - LLM, Google trends Trained on Power-BI / Power Apps (Good to hire skills) Responsibilities:- 1) Generate business insights through - a) Routine social media trend analytics b) Data crunching, and c) Industry trends 2) Project studies to highlight program deficiencies, risks, actionable areas 3) Liaise to conduct Kaizen / VSM workshops Location: Hyderabad Mandatory Skills: Business Analyst/ Data Analyst(Media). Experience5-8 Years. Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.

About Karya : Why was Karya on the cover of the Time Magazine , highlighted by Satya Nadella , and chosen by Google as its partner for Project Vaani ? In part, because Karya is on a mission to provide AI enabled earning and learning opportunities to economically underserved communities, thereby building a pathway out of poverty for them. Karya achieves this while also delivering high quality, timely, and price competitive data to its clients. Karya s workers make at least 20 times the Indian minimum wage and through our one-of-a-kind digital work platform, we have delivered over 40 million digital tasks and are poised to positively impact over 100 thousand workers by the end of the year. In the coming years, our goal is to rapidly scale our impact by bringing economic opportunities to millions of underserved users in India. The Associate Head, Karya Institute position offers an exciting opportunity for an experienced researcher to lead evidence generation around labour, skilling and markets, in the context of digital gig work, as it relates to the future of work in the world of AI and global digitization. We are seeking a dynamic and experienced Associate Head for Karya Institute who will play a critical role in shaping our research agenda and driving key initiatives related to skilling, labour, and markets. This is a mid-level management role where you will lead a team of research specialists and work closely with key stakeholders, including donors, project partners, and senior leadership. As the Associate Head, you will oversee and manage a diverse portfolio of research projects, ensuring timely delivery of impactful results. You will also serve as the Principal Investigator on most projects, leading the design, execution, and dissemination of research findings. The Karya Institute is an internal research think tank with the core aim of understanding what an ethical future of work looks like for low-income people. As we see AI being poised to take over even the most technical of jobs, we must also ask the important question of what does this mean for those who are un-or under-employed? To address this, it is key to unlock three things: How are digital markets growing and what are the potential employment opportunities within these areas? What are the skills individuals need to develop to serve these markets? How must the labour landscape transform to ensure digital work is ethical? Location & Reporting This role is based out of Bengaluru (hybrid office), residence in/shifting to Bengaluru is mandatory. This role may require moderate travel (up to 25%). The post will report to Co-Founder & Chief Impact Officer - Safiya Husain. The Associate Head, Karya Institute will have the opportunity not only to lead research, but also engage with a multitude of donors, clients, researchers and participants. Key Responsibilities : Team Leadership and Research Oversight Lead, mentor, and manage a team of research specialists focused on skilling, labor, and market-related issues. Develop and implement a cohesive research strategy to advance Karya Institute s objectives. Ensure high-quality, rigorous research across all projects, maintaining alignment with Karya s mission and goals. Project Management and Donor Engagement Lead and manage a portfolio of research projects, ensuring the effective execution of tasks, milestones, and deliverables. Collaborate with donors, partners, and other external stakeholders to secure funding and manage project timelines. Provide regular progress reports to donors and senior leadership, ensuring clear communication and timely feedback. Research Design and Execution Act as Principal Investigator on a range of research projects, including overseeing design, data collection, analysis, and publication of findings. Ensure that all research outputs are rigorous, relevant, and impactful, and are communicated effectively to both academic and non-academic audiences. Lead the publication of research papers, policy briefs, and other dissemination materials to maximize the impact of the research. Strategic Contribution and Thought Leadership Contribute to the development of new research themes and identify emerging trends in skilling, labor, and market dynamics. Represent Karya Institute in external forums, conferences, and other public events to promote our research and expand our impact. Foster a culture of innovation and continuous improvement within the research team. Qualifications: Education : Master s degree or PhD in Economics, Public Policy, Social Sciences, Development Studies, or a related field. Experience : At least 6+ years of experience in a research-focused role, with demonstrated expertise in labor economics, workforce development, or related domains. Proven track record in managing complex research projects, from inception to publication. Experience working with donors, funders, and stakeholders to manage project budgets and timelines. Familiarity with quantitative and qualitative research methods, data analysis, and research dissemination. Leadership : Strong leadership and management skills, with experience leading and mentoring a team of researchers. Communication : Excellent written and verbal communication skills, with a demonstrated ability to publish high-quality research in academic or policy-focused outlets. Skills : Strong analytical abilities, project management expertise, and familiarity with the policy landscape in skilling, labor, and markets. Factors for Success: A self-motivated individual who takes full ownership of tasks, and doesn t require hand-holding. This role will come with a lot of responsibility and autonomy and we re keen on self-starters who are eager to learn and contribute. Passion for Social Impact : A genuine interest in contributing to the field of workforce development and understanding the nuances of labor markets. Collaboration & Adaptability : Ability to work effectively in cross-functional teams and adapt to changing priorities. Entrepreneurial Mindset : Self-driven, proactive, and comfortable working in a fast-paced, dynamic environment. Global Perspective : Awareness of global trends in labor, skilling, and markets, and the ability to contextualize research in both local and international settings. Extensive social science qualitative and quantitative design and analysis experience required with a strong preference for those with a specialisation in development economics or impact evaluation. Exceptional communication and presentation abilities , both written and verbal. Proficiency in GSuite, R/Python/STATA/Tableau, NVIVO/MaxQDA People matter at Karya and these are some of the perks and benefits we created for our team : Flexible vacation and leave policy Flexible work options Insurance as per industry standards Access to industry stalwarts and networking opportunities .

Location- Delhi/ Mumbai Qualifications Bachelor's/Master's degree with 2-4 years of relevant experience, demonstrating proficiency in conducting detailed research and producing high-quality reports. Experience in managing projects and leading junior analysts. Skills Required Preparation of different levels of Due Diligence Reports for Global Clients. To conduct qualitative research in a timely manner on companies and individuals for the varying businesses and/or compliance requirements of the clients, performing due diligence checks. Preparing of reports with corporate records research, directorship, regulatory, bankruptcy and litigation checks for subject company/individual from various countries. Research and analyse the politically exposed persons (PEP's), their family members and potentially high-risk associates worldwide. Utilize the latest media sources and other proprietary databases to obtain in depth information on the subject Company and/or individual. Analysing the various media sources, credit history, court website and press articles to evaluate positive as well as negative coverage on the subject Company and/or individual to understand the risk involved. Assessing various risks relating to sanctions, white collar crimes, corporate frauds, money laundering, regulatory breaches, and various other risk factors and operational risks. Reports aimed to identify any potential risk factors associated with companies and individuals so that the clients can make informed decisions. Drafting skills based on effective comprehension and summarization. Enriching the existing sources of databases. Identifying data inconsistencies during initial investigations in order to correct errors and ensure the highest standards of quality. Proficiency in utilizing various research tools and databasesincluding Lexis Nexis, Factiva, Comply Advantage, World Compliance, World Check, Dow Jones, etc. Strong analytical skills with the ability to interpret complex data from multiple sources. Excellent written and verbal communication skills, with the ability to convey findings clearly and concisely. Attention to detail and accuracy in data collection and analysis. Ability to work efficiently under tight deadlines and manage multiple projects simultaneously. Effective time management skills and close attention to detail Proficiency in using various research tools, databases, and Microsoft Office Suite. Effective time management skills and close attention to detail Proficiency in using various research tools, databases, and Microsoft Office Suite.

Skill required: User-Generated Content Moderation - Content Moderation Designation: Trust & Safety New Associate Qualifications: Any Graduation Years of Experience: 0 to 1 years About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do You will be responsible for analyzing and reviewing user profiles, audio, videos, and text-based content and/or investigating, escalating and/or resolving issues that are reported by users or flagged by the system. Due to the nature of the role, the individual may be exposed to flashing lights or contrasting light and dark patterns.Identify the spam content to provide genuine search results. Help the victims to remove their explicit videos / Photographs from global sites. Remove the Personal Identifiable information reported by the user from various search results. Addressing ad blocking through improving ad experiences across the web.Content moderation is meaningful work that helps keep the internet safe. It may also be challenging, at times. In the context of this role, individuals may be directly or inadvertently exposed to potentially objectionable and sensitive content (e.g., graphic, violent, sexual, or egregious). Therefore, content moderators need strong resilience and coping skills. We care for the health and well-being of our people and provide the support and resources needed to perform their role responsibilities. Active participation in Accentures well-being support program, designed specifically for the Trust & Safety community, provides valuable skills to promote individual and collective well-being. What are we looking for Adaptable and flexibleAbility to perform under pressureAbility to handle disputesAbility to meet deadlines Roles and Responsibilities: In this role you are required to solve routine problems, largely through precedent and referral to general guidelines Your primary interaction is within your own team and your direct supervisor In this role you will be given detailed instructions on all tasks The decisions that you make impact your own work and are closely supervised You will be an individual contributor as a part of a team with a predetermined, narrow scope of work Please note that this role may require you to work in rotational shiftsReview, classify and/or remove content according to client guidelines, using specific tools and channelsUnderstand and remain updated on changing client policies and guidelinesInvestigate, resolve, and relay complex content issues to the broader Trust and Safety teamStrong coping, emotional resilience, and stress-management skillsExcellent comprehension, communication, and (insert language - English) skillsAbility to perform duties objectively, devoid of inherent biases or personal beliefs, in the best interest of client policiesStrong attention to detailComfort synthesizing and analyzing information from multiple streamsStrong critical thinking and decision-making skills Qualification Any Graduation