467 Qualitative Research Jobs - Page 6

SUMMARY Job Title: Communication Consultant Chat with Us: +91 8101122022 (Start by typing "Hi/Hello") **Primary Responsibilities** * Residence within a 30-kilometer radius of Sector 21, Gurgaon is necessary for this role. * This role is suitable for individuals with exceptional communication skills, including recent graduates. **Essential Skills** * Proficiency in Excel is essential. * Exceptional verbal and written communication abilities are necessary. **Minimum Required Experience** Fresh graduates **Work Schedule** Evening hours (US time zone) **Notice Period** Immediate availabilit **Educational Qualifications** Any Graduate (Except BE/B.tech) with Good communication skills Requirements * Proximity to Sector 21, Gurgaon * Outstanding communication skills * Proficiency in Excel Benefits 20,000/- CTC/Month Both way cab PF+ ESI

Minimum qualifications: Bachelor's degree or equivalent practical experience. 4 years of experience in an applied research setting (e.g., product or academic), or similar. Experience with research methods (e.g., usability, studies, contextual inquires, 1:1 interviews, unmoderated research studies). Preferred qualifications: Master's degree or PhD in Human-Computer Interaction, Cognitive Science, Statistics, Psychology, Anthropology, or a related field. 3 years of experience working with executive leadership (e.g., Director level and above). 2 years of experience conducting UX research on products, managing projects, and working in a large organization. Experience in running user research programs, employing a variety of quantitative and qualitative research methods. Familiarity with foundational and tactical research methods, as well as other methods such as diary studies, literature reviews, survey design (including maxdiff, conjoint) and log analysis, etc. About the job At Google, we follow a simple but vital premise: "Focus on the user and all else will follow." User Experience Researchers (UXRs) make this possible. Google User Experience (UX) is made up of multi-disciplinary teams of UX Designers, Researchers, Writers, Content Strategists, Program Managers, and Engineers: we care deeply about the people who use our products. The UX team plays an integral part in gathering insights about the needs, attitudes, emotions, and behaviors of people who use our products to inspire and inform design. We collaborate closely with each other and with engineering and product management to create industry-leading products that deliver value for the people who use them, and for Google s businesses. As a User Experience Researcher (UXR), you ll help your team of UXers, product managers, and engineers understand user needs. You ll work with stakeholders across functions and levels and have impact at all stages of product development. You ll play a critical role in creating useful, usable, and delightful products. You ll explore user behaviors and motivations by conducting primary research such as field studies, interviews, diary studies, participatory workshops, ethnography, surveys, usability testing, and logs analysis. The UXR community at Google is unique and will help you do your best work. You ll have the opportunity to work with and learn from UXRs across Google through regular meetups, mentor programs, and access to internal research tools. Google Photos is a photo sharing and storage service developed by Google. Photos is one of the most sought after products at Google and is looking for both client-side (web and mobile), with server-side (search, storage, serving) and machine intelligence (learning, computer vision) Software Engineers. We are dedicated to making Google experiences centered around the user. Responsibilities Define and implement quantitative UX research studies, employing statistical analysis for survey design, A/B testing, and log analysis to measure user behavior and product impact. Engage cross-functional stakeholders to align on research needs and quickly define projects that clearly convey the goals, hypotheses, recruiting characteristics, methods to be used, and expected impact. Conduct quantitative and qualitative research studies across the product and design lifecycle with minimal supervision. This can include foundational and tactical studies, as well as diary studies, literature reviews, surveys, max-diff, log analysis and relevant approaches to answer the research questions. Analyze, synthesize, and interpret study findings into key insights to be delivered to cross-disciplinary stakeholders in a clear, concise, and compelling way. Provide consultation/guidance to other UX researchers on quantitative design and methods.

Skills (competencies) Verbal Communication SAP (Integration) SAP S/4HANA - Product Engineering

Opening for Research Analyst Consultant Experience: Freshers Qualification: 2nd PUC, Diploma, B.A, BCA B.E, MCA, not relevant( Please don't share the CV) Job Details The company provides IT enabled Data research & processing services for a US organizations in Academic domain. We are a team of highly motivated professionals providing highest quality data, with shortest turnaround time. We collect data related to Academic faculties studying in various universities of the U.S., affiliated to government or private aided organizations. This job profile focuses on collecting Career history of such faculty members from many universities, manually from different websites like University webpages, LinkedIn, Science direct, Google scholar, etc. Data collection includes personal information, articles, books, awards, salary etc. This data is collected & fed into our database through an Web application, based on classified affiliations (like university type, department type, degree type etc.) Qualifications & Skills Diploma or Graduation from any reputed university Freshers preferred. Any experience (0-1yrs) in can be considered Candidates must be proficient in English (Oral & Written) Good understanding of Internet research ability is a must. Ability to work independently with minimal follow ups for their assigned tasks. Familiarity with Microsoft Office applications Good learner; ability to grasp and think creatively when necessary Open minded, receptive, and adaptable to our work culture. Able to meet the required goals, with high quality and on time. Should be able to stretch timelines, when a need arises to meet deadlines. Responsibilities, but not limited to the following : Article Matching via RealTime Tool and DVI application OnBoard New Contacts to Database Collect and update of Degree Information (degree year, institution, and highest degree (usually Ph.D.) Collection of person specific URLs (these are used as an article matching aid and in system scoring) Collect faculty information from University websites Adhoc assignments as needed Preferences : Candidate must preferably be located in Bangalore Laptop & Broadband connection is Mandatory This is a Non-voice, Non-Technical opportunity.

Opening for Research Analyst Consultant Experience: Freshers Qualification: 2nd PUC, Diploma, B.A, BCA B.E, MCA, not relevant( Please don't share the CV) Job Details The company provides IT enabled Data research & processing services for a US organizations in Academic domain. We are a team of highly motivated professionals providing highest quality data, with shortest turnaround time. We collect data related to Academic faculties studying in various universities of the U.S., affiliated to government or private aided organizations. This job profile focuses on collecting Career history of such faculty members from many universities, manually from different websites like University webpages, LinkedIn, Science direct, Google scholar, etc. Data collection includes personal information, articles, books, awards, salary etc. This data is collected & fed into our database through an Web application, based on classified affiliations (like university type, department type, degree type etc.) Qualifications & Skills Diploma or Graduation from any reputed university Freshers preferred. Any experience (0-1yrs) in can be considered Candidates must be proficient in English (Oral & Written) Good understanding of Internet research ability is a must. Ability to work independently with minimal follow ups for their assigned tasks. Familiarity with Microsoft Office applications Good learner; ability to grasp and think creatively when necessary Open minded, receptive, and adaptable to our work culture. Able to meet the required goals, with high quality and on time. Should be able to stretch timelines, when a need arises to meet deadlines. Responsibilities, but not limited to the following : Article Matching via RealTime Tool and DVI application OnBoard New Contacts to Database Collect and update of Degree Information (degree year, institution, and highest degree (usually Ph.D.) Collection of person specific URLs (these are used as an article matching aid and in system scoring) Collect faculty information from University websites Adhoc assignments as needed Preferences : Candidate must preferably be located in Bangalore Laptop & Broadband connection is Mandatory This is a Non-voice, Non-Technical opportunity;

Role & responsibilities Highly focused individual with self-driven attitude Perform qualitative and quantitative research on assigned Data Asset Projects Should independently identify and extract credible data sources and information Ability to multitask, prioritize, and manage time efficiently Good and effective communication skills Ability to work in teams demonstrating a high level of commitment and coordination Should demonstrate good attention to detail and 100% accuracy in deliverables Should be agile and proactive Role & responsibilities Preferred candidate profile MBA / M.com / MA / MMS Post Graduate. 0-1 years of experience in primary, secondary, qualitative and quantitative research, and basic data analysis. Prior experience with MS Excel, PowerPoint, and Word. Proven ability to work under strict deadlines with high accuracy. Good verbal and written communication.

Role Overview: Were looking for a mixed-methods research intern to understand user behaviors and generate insights that shape product decisions and roadmaps. Youll lead a high-impact project, leveraging both qualitative and quantitative methods to bring structure and clarity to key business decisions and product roadmap. Role & responsibilities: Lead end-to-end research initiatives: Own the full research life cycle from identifying research questions aligned with business goals to delivering strategic, impactful recommendations. Plan and execute mixed-method studies: Choose the right methods (and mix of methods) for each research question, using triangulation to generate compelling insights. Conduct qualitative & quantitative research: Run interviews, diary studies, surveys, literature reviews, max-diff, log analysis, and more across the product lifecycle with minimal supervision. Translate research into product direction: Turn complex findings into clear, actionable insights that inform product development and broader business strategy. Collaborate across teams: Work closely with product, design, growth, and business teams to ensure insights are aligned with execution. Present insights effectively: Share findings in the right formats for different stakeholders presentations, memos, dashboards, or working sessions. Preferred candidate profile: Currently pursuing or recently graduated with an M.Des , or B.Des with 1 year of experience, ideally from National Institute of Design (NID) or National Institute of Fashion Technology (NIFT). Demonstrates strong knowledge or experience in mixed-method research, with a keen passion for user-centered design and innovative problem-solving.

Opening for Research Analyst Consultant Experience: Freshers Qualification: 2nd PUC, Diploma, B.A, BCA B.E, MCA, not relevant( Please don't share the CV) Job location: Bangalore ( R V Road) Job Details The company provides IT enabled Data research & processing services for a US organizations in Academic domain. We are a team of highly motivated professionals providing highest quality data, with shortest turnaround time. We collect data related to Academic faculties studying in various universities of the U.S., affiliated to government or private aided organizations. This job profile focuses on collecting Career history of such faculty members from many universities, manually from different websites like University webpages, LinkedIn, Science direct, Google scholar, etc. Data collection includes personal information, articles, books, awards, salary etc. This data is collected & fed into our database through an Web application, based on classified affiliations (like university type, department type, degree type etc.) Qualifications & Skills Diploma or Graduation from any reputed university Freshers preferred. Any experience (0-1yrs) in can be considered Candidates must be proficient in English (Oral & Written) Good understanding of Internet research ability is a must. Ability to work independently with minimal follow ups for their assigned tasks. Familiarity with Microsoft Office applications Good learner; ability to grasp and think creatively when necessary Open minded, receptive, and adaptable to our work culture. Able to meet the required goals, with high quality and on time. Should be able to stretch timelines, when a need arises to meet deadlines. Responsibilities, but not limited to the following : Article Matching via RealTime Tool and DVI application OnBoard New Contacts to Database Collect and update of Degree Information (degree year, institution, and highest degree (usually Ph.D.) Collection of person specific URLs (these are used as an article matching aid and in system scoring) Collect faculty information from University websites Adhoc assignments as needed Preferences : Candidate must preferably be located in Bangalore Laptop & Broadband connection is Mandatory This is a Non-voice, Non-Technical opportunity;

Opening for Research Analyst Consultant Experience: Freshers Qualification: 2nd PUC, Diploma, B.A, BCA B.E, MCA, not relevant( Please don't share the CV) Job location: Bangalore ( R V Road) Job Details The company provides IT enabled Data research & processing services for a US organizations in Academic domain. We are a team of highly motivated professionals providing highest quality data, with shortest turnaround time. We collect data related to Academic faculties studying in various universities of the U.S., affiliated to government or private aided organizations. This job profile focuses on collecting Career history of such faculty members from many universities, manually from different websites like University webpages, LinkedIn, Science direct, Google scholar, etc. Data collection includes personal information, articles, books, awards, salary etc. This data is collected & fed into our database through an Web application, based on classified affiliations (like university type, department type, degree type etc.) Qualifications & Skills Diploma or Graduation from any reputed university Freshers preferred. Any experience (0-1yrs) in can be considered Candidates must be proficient in English (Oral & Written) Good understanding of Internet research ability is a must. Ability to work independently with minimal follow ups for their assigned tasks. Familiarity with Microsoft Office applications Good learner; ability to grasp and think creatively when necessary Open minded, receptive, and adaptable to our work culture. Able to meet the required goals, with high quality and on time. Should be able to stretch timelines, when a need arises to meet deadlines. Responsibilities, but not limited to the following : Article Matching via RealTime Tool and DVI application OnBoard New Contacts to Database Collect and update of Degree Information (degree year, institution, and highest degree (usually Ph.D.) Collection of person specific URLs (these are used as an article matching aid and in system scoring) Collect faculty information from University websites Adhoc assignments as needed Preferences : Candidate must preferably be located in Bangalore Laptop & Broadband connection is Mandatory This is a Non-voice, Non-Technical opportunity;

What you get to do in this role: Collaborate with cross-functional teams to create research strategies for exploratory, generative and evaluative studies to inform the right priorities for product and design Conduct various qualitative and quantitative research methods (like Focus group discussions, Depth interviews, Usability tests, Quantitative surveys, Secondary research etc.) to provide granular insights to stakeholders and leadership. Influence optimal product and design decisions by identifying customer pain points, addressing need gaps, and thorough competition analysis. Partner with Product Managers and Designers across different verticals and geographies to ensure that product and design roadmaps are supported by well-informed customer insights. Communicate and educate partners on findings through artifacts such as specific user segments, persona frameworks, jobs to be done, user journeys, task analyses, etc Evangelize research and customer feedback through suitable platforms to stakeholders and leadership using effective and clear communication methods, to foster a customer-centric culture. Basic Qualifications (The must have): Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving. This may include using AI-powered tools, au

- Manage projects from start to finish - Coordinate with team for given project - Conduct research on projects to identify best practices and opportunities for improvement - Analyze and apply research findings to enhance project outcomes

Capital Markets HOW YOU ADD VALUE Preparing multiple reports across funds focusing on debt metrics Daily maintenance of Chatham debt database Preparing lender reporting and submitting to loan servicers Understanding loan agreements and applying terms to reporting requests Review fund reporting metrics and play a key role in understanding process and performance across all asset classes General Debt Management including Loan onboarding, Compliance certificate filing, Preparation of Loan reporting to monitor & share different aspects & cadence with stakeholders, including but not limited to Interest, amortization, Guarantees, compliances etc. Overseeing reserves & commitments, following up with departments to get relevant documents for release of reserves to increase cash inflow. Liaise with different departments & stakeholders to get multiple data inputs & information for preparing monitoring & compliance reporting of loan related data WHAT YOU BRING TO THE ROLE Required: Masters degree in business, Finance, or related area Microsoft Office proficiency Solid understanding of Accounting, Finance, and Business principles Excellent verbal and written communication skills Strong quantitative and spreadsheet skills Detail-oriented and self-motivated Strong technological, analytical, and problem-solving skills with superior attention to detail Sound judgment in dealing with lender relations and in evaluating when to appropriately escalate issues Strong written and verbal communication skills Detail-oriented, self-starter, team player, and have ability to handle multiple projects at once Preferred: Commercial, Hotel, Retail, Industrial or Multifamily real estate experience We would like at least 2-3 years experience with knowledge of lender reporting on commercial real estate loans. Mandatory Skills: Institutional_Finance_Buy_Side_Others. Experience1-3 Years.

Role Purpose The purpose of the role is to provide effective technical support to the process and actively resolve client issues directly or through timely escalation to meet process SLAs Content Moderation Non-Voice / Non-Technical Role Do Excellent communication skills in English Proactive and positive approach to tasks. Emotionally strong in nature, should be able to withstand inappropriate content with maturity and professionalism. Strong work ethic and ability to work with minimal supervision. Experience using internet websites and social communication tools. Should be able to follow policies & procedures diligently as prescribed by the business. Strong analytical and logical reasoning skills. Mandatory Skills: Content Management.

Skill required: User-Generated Content Moderation - Content Moderation Designation: Trust & Safety New Associate Qualifications: Any Graduation Years of Experience: 0 to 1 years About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do Accenture is a trusted, innovative, comprehensive, and experienced partner to leading platform companies. The Trust and Safety offering within Accenture Operations helps keep the internet safe and helps platform companies accelerate, scale, and improve their businesses.Content moderators serve as an important line of defense by helping improve the quality and safety of online content while gaining hands-on job experience. You will deliver value to our clients, while making a larger impact on society.You will be responsible for analyzing and reviewing user profiles, audio, videos, and text-based content and/or investigating, escalating and/or resolving issues that are reported by users or flagged by the system. Due to the nature of the role, the individual may be exposed to flashing lights or contrasting light and dark patterns. What are we looking for Content moderation is meaningful work that helps keep the internet safe. It may also be challenging, at times. In the context of this role, individuals may be directly or inadvertently exposed to potentially objectionable and sensitive content (e.g., graphic, violent, sexual, or egregious). Therefore, content moderators need strong resilience and coping skills. We care for the health and well-being of our people and provide the support and resources needed to perform their role responsibilities. Active participation in Accentures well-being support program, designed specifically for the Trust & Safety community, provides valuable skills to promote individual and collective well-being. Strong coping, emotional resilience, and stress-management skillsExcellent comprehension, communication, and (English) skillsAbility to perform duties objectively, devoid of inherent biases or personal beliefs, in the best interest of client policiesStrong attention to detailComfort synthesizing and analyzing information from multiple streamsStrong critical thinking and decision-making skillsDeep familiarity and passion for the internet, internet platforms, and internet cultureHigh affinity and cultural awareness of political and social situations regarding the relevant market and region that will be supportedAbility to work well individually and as part of a teamAbility to work differing rotations/shifts and non-standard work hoursFlexibility in meeting changing business needs in a fast-paced environmentCommitment to quality, efficiency, and effectivenessPrevious business process outsourcing, customer service, or content moderation experience is a pluse.g., over 18 years of ageshift timings/requirements to work weekends and holidays Roles and Responsibilities: Review, classify and/or remove content according to client guidelines, using specific tools and channelsUnderstand and remain updated on changing client policies and guidelinesInvestigate, resolve, and relay complex content issues to the broader Trust and Safety teamServe as an advocate for the user communityParticipate in process improvement initiatives that improve quality and efficiency of workParticipate in continuous training programs and workgroup discussions for optimal development in the role Engage in conversation around socially sensitive topics with the purpose of keeping our communities safe Qualification Any Graduation

PUGDUNDEE SAFARIS is looking for Naturalists to join our dynamic team and embark on a rewarding career journey Conduct research and analysis on natural environments and ecosystems. Develop and implement conservation and sustainability programs. Collaborate with stakeholders on environmental projects. Monitor and report on environmental performance and impact. Provide education and outreach on environmental topics. Stay updated with the latest trends and research in natural sciences. Candidates applying for this position, should hold a minimum of 2-3 years of experience in wildlife industry. Good driving, decent communication interaction skills are also a pre requisite.

BE : Mechanical / Automobile / Production / Electronics + MBA Role Responsibilities: Ensuring the supply of pre-series and series vehicles with components at the required maturity level. The candidate would need to interact and align with global group companies and external partners. Must Have: Strong experience in project management. Good understanding of Product development processes Basic technical understanding of automotive aggregates and components. Strong experience in planning and executing product launches in the automotive sector. Good experience tracking and reporting of automotives projects at various stages. Documentation: Ability to professionally document. Define new processes, methods and standards Excellent moderation skills in English. High communication skills and interdisciplinary working methods. Independent work , Good Presentation skills ,Team player ,Good assertiveness and diplomatic skills. Data Analysis and inference skills. Good hand on experience in MS Access, Excel (VBA), MS office. Flexibility for international travel. Good to Have: Preference for candidates who can speak and write in German Experience in working with European organizations

About Corporate and Investment Banking (CIB) As a global leader in knowledge processes, research, and analytics, youll be working with a team that specializes in global market research, working with the top-rated investment research organizations, bulge bracket investment banks, and leading asset managers. We cater to 8 of the top 10 global banks, working alongside their product and sector teams, supporting them on deal origination, execution, valuation, and transaction advisory-related projects. What you will be doing at Evalueserve- Work as an integral part of the Private Equity Clients deal team and engage in frequent client interactions Analyze and identify potential targets for Private Equity Clients and drive a deal, from initiation to end Build and update financial models, including LBO and DCF, as part of deal valuation, and arrive at reasonable purchase prices Assist in preparing investment memo (research, analysis, presentation development) Create marketing teasers / information memorandum for deals Update the Precedents Transactions list and Public Comps list every quarter Undertake due diligence analysis by slicing and dicing data packs from potential targets Maintain a deal tracker, scan through a data room, and track items that have been uploaded / yet to be uploaded Research on potential funding sources Assist with tracking investor outreach and follow-ups during active fundraising scenarios Assist with responses to lender requests and data analysis Assist in updating the Investor portal Work independently on complex projects and deliver error-free outcomes, while maintaining high levels of efficiency and clear client communication Conduct on-the-job and off-the-job training sessions for new joiners and team members What we are looking for- Postgraduate degree, preferably MBA (specialization in finance and econometrics) / CFA / CA 2 to 7 years of financial / private equity research experience with global clients Sound financial modeling and quantitative skills, and expertise in corporate finance Proficiency in developing PowerPoint presentations (Teasers / CIM) for deals Excellent written and verbal communication skills Proficiency in databases FactSet, CapIQ, Bloomberg, Pitchbook Disclaimer: The following job description serves as an informative reference for the tasks you may be required to perform. However, it does not constitute an integral component of your employment agreement and is subject to periodic modifications to align with evolving circumstances. Please Note: We appreciate the accuracy and authenticity of the information you provide, as it plays a key role in your candidacy. As part of the Background Verification Process, we verify your employment, education, and personal details. Please ensure all information is factual and submitted on time. For any assistance, your TA SPOC is available to support you.

Skill required: User-Generated Content Moderation - Content Moderation Designation: Trust & Safety New Associate Qualifications: Any Graduation Years of Experience: 0 to 1 years About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do You will be responsible for analyzing and reviewing user profiles, audio, videos, and text-based content and/or investigating, escalating and/or resolving issues that are reported by users or flagged by the system. Due to the nature of the role, the individual may be exposed to flashing lights or contrasting light and dark patterns. Identify the spam content to provide genuine search results. Help the victims to remove their explicit videos / Photographs from global sites. Remove the Personal Identifiable information reported by the user from various search results. Addressing ad blocking through improving ad experiences across the web.Content moderation is meaningful work that helps keep the internet safe. It may also be challenging, at times. In the context of this role, individuals may be directly or inadvertently exposed to potentially objectionable and sensitive content (e.g., graphic, violent, sexual, or egregious). Therefore, content moderators need strong resilience and coping skills. We care for the health and well-being of our people and provide the support and resources needed to perform their role responsibilities. Active participation in Accentures well-being support program, designed specifically for the Trust & Safety community, provides valuable skills to promote individual and collective well-being. What are we looking for Adaptable and flexibleAbility to perform under pressureAbility to handle disputesAbility to meet deadlines Roles and Responsibilities: In this role you are required to solve routine problems, largely through precedent and referral to general guidelines Your primary interaction is within your own team and your direct supervisor In this role you will be given detailed instructions on all tasks The decisions that you make impact your own work and are closely supervised You will be an individual contributor as a part of a team with a predetermined, narrow scope of work Please note that this role may require you to work in rotational shiftsReview, classify and/or remove content according to client guidelines, using specific tools and channelsUnderstand and remain updated on changing client policies and guidelinesInvestigate, resolve, and relay complex content issues to the broader Trust and Safety teamStrong coping, emotional resilience, and stress-management skillsExcellent comprehension, communication, and English skillsAbility to perform duties objectively, devoid of inherent biases or personal beliefs, in the best interest of client policiesStrong attention to detailComfort synthesizing and analyzing information from multiple streamsStrong critical thinking and decision-making skills Qualification Any Graduation

Skill required: User-Generated Content Moderation - Content Moderation Designation: Trust & Safety New Associate Qualifications: Any Graduation Years of Experience: 0 to 1 years Language - Ability: English(International) - Proficient About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do Content moderation is meaningful work that helps keep the internet safe. It may also be challenging, at times. In the context of this role, individuals may be directly or inadvertently exposed to potentially objectionable and sensitive content (e.g., graphic, violent, sexual, or egregious). Therefore, content moderators need strong resilience and coping skills. We care for the health and well-being of our people and provide the support and resources needed to perform their job role responsibilities. Active participation in Accentures well-being support program, designed specifically for the Trust & Safety community, provides valuable skills to promote individual and collective well-being.You will be responsible for analyzing and reviewing user profiles, audio, videos, and text-based content and/or investigating, escalating and/or resolving issues that are reported by users or flagged by the system. Due to the nature of the role, the individual may be exposed to flashing lights or contrasting light and dark patterns.As an Agent, you are responsible toReview content- user profiles, videos, texts, images etcInvestigate and apply client policiesEscalate and/or resolve the issue that is reported by users or flagged by the systemNote- The reported content could be sensitive or of graphic nature What are we looking for S REQUIRED DEFINITIONThe following skills are required to perform this role-Strong coping, emotional resilience, and stress-management skillsAbility to perform duties objectively, devoid of inherent biases or personal beliefs, in the best interest of client policiesStrong attention to detailComfort synthesizing and analyzing information from multiple streamsStrong critical thinking and decision-making skillsBasic internet research skillsExcellent comprehension, communication (verbal, written), and ENGLISH skills, required to interpret content.OTHER SAdditional skills-Be a team player and value cohesivenessBe flexible to cater to changing business needs in a fast-paced environmentBe aware of social trends, political situations, current affairs etc.This is a Work from Office RoleHas Rotational ShiftsMust reside within given boundary limits Roles and Responsibilities: Your role requires following responsibilities Review, classify and/or remove content according to client guidelines, using specific tools and channelsUnderstand and remain updated on changing client policies and guidelineStay up to date with any changes on policies/processInvestigate, resolve, and relay complex content issues to the broader Trust and Safety teamIdentify improvement opportunities in workflow and suggest solutions to improve quality and overall efficiency of the processParticipate in continuous training programs and workgroup discussions for optimal development in the roleEngage in conversation around socially sensitive topics with the purpose of keeping our communities safeEngage in the well-being activitiesMeet desired efficiency established by business Qualification Any Graduation

Skill required: User-Generated Content Moderation - Content Moderation Designation: Trust & Safety Associate Qualifications: Any Graduation Years of Experience: 1 to 3 years Language - Ability: Hindi - Expert About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do Content moderation is meaningful work that helps keep the internet safe. It may also be challenging, at times. In the context of this role, individuals may be directly or inadvertently exposed to potentially objectionable and sensitive content (e.g., graphic, violent, sexual, or egregious). Therefore, any role supporting content moderation needs strong resilience and coping skills. We care for the health and well-being of our people and provide the support and resources needed to perform their role responsibilities. Active participation in Accentures well-being support program, designed specifically for the Trust & Safety community, provides valuable skills to promote individual and collective well-being. Call Centre Experience:2-3 years of customer support experience via phone, email, and chat Experience working with direct consumers, in B2C environment; B2B is a distinct advantage Strong communication skills with a proactive and positive approach to tasks High attention to details and follow through An effective team player who is able to also work independently Proven ability to deal with problems and solve them effectively Professional customer service skills:solutions mindset, helping nature, passion for the customer and the customer experience Robust multitasking skills (e.g. able to log calls and interact with the customer simultaneously) Online advertising experience is a huge plus and preferredJob Summary :As a Chat Support Agent, you will be responsible for providing high-quality, real-time customer service via chat. You will address customer queries, resolve issues, and provide necessary information to ensure customer satisfaction. The ideal candidate will have excellent communication skills, a strong problem-solving ability, and the capability to handle multiple chat conversations efficiently. What are we looking for Key Responsibilities:1.Customer Interaction:oProvide support to customers via live chat on various platforms.oRespond to customer inquiries in a professional and timely manner.oAssist customers in troubleshooting technical issues, placing orders, providing product information, and resolving any concerns.2.Issue Resolution:oIdentify and resolve customer issues and complaints effectively.oEscalate unresolved issues to higher-level support teams when necessary.oMaintain a calm, positive, and helpful attitude with all customer interactions.3.Product and Service Knowledge:oStay updated with the latest product/service features, company policies, and troubleshooting steps to provide accurate information.oProvide clear and concise explanations to customers regarding products, services, or policies.4.Chat Handling:oManage multiple customer chats simultaneously while maintaining a high level of customer service.oEnsure that chat responses are efficient, clear, and accurate.oMeet performance metrics for response time, resolution time, and customer satisfaction.5.Documentation:oDocument customer interactions accurately in the system.oLog all inquiries, complaints, and solutions provided for future referencMaintain detailed records of customer issues and feedback for quality and training purposes.6.Collaboration:oWork closely with other team members and departments to ensure seamless service delivery.oShare feedback, best practices, and insights with the team leader to improve overall team performance.7.Quality Assurance:oMaintain high levels of professionalism and ensure that all interactions align with company standards and policies.oParticipate in regular training sessions to improve skills and knowledge. Roles and Responsibilities: In this role you are required to solve routine problems, largely through precedent and referral to general guidelines Your expected interactions are within your own team and direct supervisor You will be provided detailed to moderate level of instruction on daily work tasks and detailed instruction on new assignments The decisions that you make would impact your own work You will be an individual contributor as a part of a team, with a predetermined, focused scope of work Please note that this role may require you to work in rotational shiftsSkills and Qualifications:Skills required Communication SkillsCriteria:Written communication proficiency Filter Parameters:Grammar and clarity in writing:Candidates will undergo a written test to assess their ability to respond to mock customer queries. Tone and empathy:The ability to deliver customer-friendly, empathetic responses Technical Knowledge (Preferred- not mandatory)Criteria:Understanding of online payment systems and CRM tools Filter Parameters:Familiarity with payment systems:Basic knowledge of payment gateways, billing processes, and common financial queries.CRM and chat support software:Proficiency in customer management tools (e.g., Zendesk, Freshdesk). Strong Critical thinking and Problem-Solving AbilityCriteria:Ability to handle complex customer queries Filter Parameters:Problem-solving test:Candidates will be given hypothetical chat scenarios involving complex payment inquiries.Handling escalations:Experience in resolving escalated or sensitive issues. Performance Under demanding situationsCriteria:Ability to manage multiple chats/ difficult calls and meet KPIs Filter Parameters:Simultaneous chat handling:Experience managing multiple chats in a high-volume environment.KPI performance:Past performance metrics (response time, resolution rate, customer satisfaction scores). Customer-Centric MindsetCriteria:Empathy and focus on customer satisfaction Filter Parameters:Test scenario:How well the candidate prioritizes customer experience in their chat test responses 6 Adaptability and LearningCriteria:Willingness to learn and adapt Qualification Any Graduation

Skill required: User-Generated Content Moderation - Content Moderation Designation: Trust & Safety Associate Qualifications: Any Graduation Years of Experience: 1 to 3 years About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do Content moderation is meaningful work that helps keep the internet safe. It may also be challenging, at times. In the context of this role, individuals may be directly or inadvertently exposed to potentially objectionable and sensitive content (e.g., graphic, violent, sexual, or egregious). Therefore, any role supporting content moderation needs strong resilience and coping skills. We care for the health and well-being of our people and provide the support and resources needed to perform their role responsibilities. Active participation in Accentures well-being support program, designed specifically for the Trust & Safety community, provides valuable skills to promote individual and collective well-being. Call Centre Experience:2-3 years of customer support experience via phone, email, and chat Experience working with direct consumers, in B2C environment; B2B is a distinct advantage Strong communication skills with a proactive and positive approach to tasks High attention to details and follow through An effective team player who is able to also work independently Proven ability to deal with problems and solve them effectively Professional customer service skills:solutions mindset, helping nature, passion for the customer and the customer experience Robust multitasking skills (e.g. able to log calls and interact with the customer simultaneously) Online advertising experience is a huge plus and preferredJob Summary :As a voice Support Agent, you will be responsible for providing high-quality, real-time customer service via voice. You will address customer queries, resolve issues, and provide necessary information to ensure customer satisfaction. The ideal candidate will have excellent communication skills, a strong problem-solving ability, and the capability to handle conversations efficiently. What are we looking for Key Responsibilities:1.Customer Interaction:oProvide support to customers via live chat on various platforms.oRespond to customer inquiries in a professional and timely manner.oAssist customers in troubleshooting technical issues, placing orders, providing product information, and resolving any concerns.2.Issue Resolution:oIdentify and resolve customer issues and complaints effectively.oEscalate unresolved issues to higher-level support teams when necessary.oMaintain a calm, positive, and helpful attitude with all customer interactions.3.Product and Service Knowledge:oStay updated with the latest product/service features, company policies, and troubleshooting steps to provide accurate information.oProvide clear and concise explanations to customers regarding products, services, or policies.4.Chat Handling:oManage multiple customer chats simultaneously while maintaining a high level of customer service.oEnsure that chat responses are efficient, clear, and accurate.oMeet performance metrics for response time, resolution time, and customer satisfaction.5.Documentation:oDocument customer interactions accurately in the system.oLog all inquiries, complaints, and solutions provided for future referencMaintain detailed records of customer issues and feedback for quality and training purposes.6.Collaboration:oWork closely with other team members and departments to ensure seamless service delivery.oShare feedback, best practices, and insights with the team leader to improve overall team performance.7.Quality Assurance:oMaintain high levels of professionalism and ensure that all interactions align with company standards and policies.oParticipate in regular training sessions to improve skills and knowledge. Roles and Responsibilities: In this role you are required to solve routine problems, largely through precedent and referral to general guidelines Your expected interactions are within your own team and direct supervisor You will be provided detailed to moderate level of instruction on daily work tasks and detailed instruction on new assignments The decisions that you make would impact your own work You will be an individual contributor as a part of a team, with a predetermined, focused scope of work Please note that this role may require you to work in rotational shiftsSkills and Qualifications:Skills required Communication SkillsCriteria:Written communication proficiency Filter Parameters:Grammar and clarity in writing:Candidates will undergo a written test to assess their ability to respond to mock customer queries. Tone and empathy:The ability to deliver customer-friendly, empathetic responses Technical Knowledge (Preferred- not mandatory)Criteria:Understanding of online payment systems and CRM tools Filter Parameters:Familiarity with payment systems:Basic knowledge of payment gateways, billing processes, and common financial queries.CRM and chat support software:Proficiency in customer management tools (e.g., Zendesk, Freshdesk). Strong Critical thinking and Problem-Solving AbilityCriteria:Ability to handle complex customer queries Filter Parameters:Problem-solving test:Candidates will be given hypothetical chat scenarios involving complex payment inquiries.Handling escalations:Experience in resolving escalated or sensitive issues. Performance Under demanding situationsCriteria:Ability to manage multiple chats/ difficult calls and meet KPIs Filter Parameters:Simultaneous chat handling:Experience managing multiple chats in a high-volume environment.KPI performance:Past performance metrics (response time, resolution rate, customer satisfaction scores). Customer-Centric MindsetCriteria:Empathy and focus on customer satisfaction Filter Parameters:Test scenario:How well the candidate prioritizes customer experience in their chat test responses 6 Adaptability and LearningCriteria:Willingness to learn and adapt Qualification Any Graduation

Skill required: User-Generated Content Moderation - Content Moderation Designation: Trust & Safety Associate Qualifications: Any Graduation Years of Experience: 1 to 3 years About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do You will be responsible for analyzing and reviewing user profiles, audio, videos, and text-based content and/or investigating, escalating and/or resolving issues that are reported by users or flagged by the system. Due to the nature of the role, the individual may be exposed to flashing lights or contrasting light and dark patterns.Content moderation is meaningful work that helps keep the internet safe. It may also be challenging, at times. In the context of this role, individuals may be directly or inadvertently exposed to potentially objectionable and sensitive content (e.g., graphic, violent, sexual, or egregious). Therefore, content moderators need strong resilience and coping skills. We care for the health and well-being of our people and provide the support and resources needed to perform their role responsibilities. Active participation in Accentures well-being support program, designed specifically for the Trust & Safety community, provides valuable skills to promote individual and collective well-being. Reviewing of photos, videos, and text-based content and make judgments as to whether reviewed content is in violation of our Clients terms of services. The content may cover may be sensitive in nature. Ensuring every piece of content in violation of clients terms of services is accurately identified and flagged for action in a timely manner. What are we looking for Ability to perform under pressureDetail orientationAgility for quick learningAbility to work well in a teamCommitment to quality2-3 years of customer support experience via phone, email, and chat Experience working with direct consumers, in B2C environment; B2B is a distinct advantage Strong communication skills with a proactive and positive approach to tasks High attention to details and follow through An effective team player who is able to also work independently Proven ability to deal with problems and solve them effectively Professional customer service skills:solutions mindset, helping nature, passion for the customer and the customer experience Robust multitasking skills (e.g. able to log calls and interact with the customer simultaneously) Online advertising experience is a huge plus and preferred Roles and Responsibilities: Review, classify and/or remove content according to client guidelines, using specific tools and channelsUnderstand and remain updated on changing client policies and guidelinesInvestigate, resolve, and relay complex content issues to the broader Trust and Safety team Qualification Any Graduation

Skill required: User-Generated Content Moderation - Content Moderation Designation: Trust & Safety Associate Qualifications: Any Graduation Years of Experience: 1 to 3 years Language - Ability: Arabic - Expert About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do Content moderation is meaningful work that helps keep the internet safe. It may also be challenging, at times. In the context of this role, individuals may be directly or inadvertently exposed to potentially objectionable and sensitive content (e.g., graphic, violent, sexual, or egregious). Therefore, any role supporting content moderation needs strong resilience and coping skills. We care for the health and well-being of our people and provide the support and resources needed to perform their role responsibilities. Active participation in Accentures well-being support program, designed specifically for the Trust & Safety community, provides valuable skills to promote individual and collective well-being. Call Centre Experience:2-3 years of customer support experience via phone, email, and chat Experience working with direct consumers, in B2C environment; B2B is a distinct advantage Strong communication skills with a proactive and positive approach to tasks High attention to details and follow through An effective team player who is able to also work independently Proven ability to deal with problems and solve them effectively Professional customer service skills:solutions mindset, helping nature, passion for the customer and the customer experience Robust multitasking skills (e.g. able to log calls and interact with the customer simultaneously) Online advertising experience is a huge plus and preferredJob Summary :As a Chat Support Agent, you will be responsible for providing high-quality, real-time customer service via chat. You will address customer queries, resolve issues, and provide necessary information to ensure customer satisfaction. The ideal candidate will have excellent communication skills, a strong problem-solving ability, and the capability to handle multiple chat conversations efficiently.Key Responsibilities:1.Customer Interaction:oProvide support to customers via live chat on various platforms.oRespond to customer inquiries in a professional and timely manner.oAssist customers in troubleshooting technical issues, placing orders, providing product information, and resolving any concerns.2.Issue Resolution:oIdentify and resolve customer issues and complaints effectively. What are we looking for oEscalate unresolved issues to higher-level support teams when necessary.oMaintain a calm, positive, and helpful attitude with all customer interactions.3.Product and Service Knowledge:oStay updated with the latest product/service features, company policies, and troubleshooting steps to provide accurate information.oProvide clear and concise explanations to customers regarding products, services, or policies.4.Chat Handling:oManage multiple customer chats simultaneously while maintaining a high level of customer service.oEnsure that chat responses are efficient, clear, and accurate.oMeet performance metrics for response time, resolution time, and customer satisfaction.5.Documentation:oDocument customer interactions accurately in the system.oLog all inquiries, complaints, and solutions provided for future reference.Maintain detailed records of customer issues and feedback for quality and training purposes.6.Collaboration:oWork closely with other team members and departments to ensure seamless service delivery.oShare feedback, best practices, and insights with the team leader to improve overall team performance.7.Quality Assurance:oMaintain high levels of professionalism and ensure that all interactions align with company standards and policies.oParticipate in regular training sessions to improve skills and knowledge. Roles and Responsibilities: In this role you are required to solve routine problems, largely through precedent and referral to general guidelines Your expected interactions are within your own team and direct supervisor You will be provided detailed to moderate level of instruction on daily work tasks and detailed instruction on new assignments The decisions that you make would impact your own work You will be an individual contributor as a part of a team, with a predetermined, focused scope of work Please note that this role may require you to work in rotational shiftsSkills and Qualifications:Skills required Communication SkillsCriteria:Written communication proficiency Filter Parameters:Grammar and clarity in writing:Candidates will undergo a written test to assess their ability to respond to mock customer queries. Tone and empathy:The ability to deliver customer-friendly, empathetic responses Technical Knowledge (Preferred- not mandatory)Criteria:Understanding of online payment systems and CRM tools Filter Parameters:Familiarity with payment systems:Basic knowledge of payment gateways, billing processes, and common financial queries.CRM and chat support software:Proficiency in customer management tools (e.g., Zendesk, Freshdesk). Strong Critical thinking and Problem-Solving AbilityCriteria:Ability to handle complex customer queries Filter Parameters:Problem-solving test:Candidates will be given hypothetical chat scenarios involving complex payment inquiries.Handling escalations:Experience in resolving escalated or sensitive issues. Performance Under demanding situationsCriteria:Ability to manage multiple chats/ difficult calls and meet KPIs Filter Parameters:Simultaneous chat handling:Experience managing multiple chats in a high-volume environment.KPI performance:Past performance metrics (response time, resolution rate, customer satisfaction scores). Customer-Centric MindsetCriteria:Empathy and focus on customer satisfaction Filter Parameters:Test scenario:How well the candidate prioritizes customer experience in their chat test responses 6 Adaptability and LearningCriteria:Willingness to learn and adapt Qualification Any Graduation

What you get to do in this role: Represent the needs of customers across the product and design lifecycle from discovery through design validation and customer adoption across a portfolio of products Apply and adapt appropriate research techniques and methods for specific project needs Engage with customers to understand their unique needs for our products, including defining and synthesizing user types, use cases, and specific UX opportunities Partner with Product Managers and Designers to influence product strategy and roadmaps Validate feature and design direction through participatory design, early concept testing, formative and summative usability testing. Analyze and synthesize qualitative studies and quantitative data across studies and secondary research to generate strategic and tactical insights with actionable recommendations. Communicate findings through artifacts such as specific user segments, persona frameworks, jobs to be done, user journeys, task analyses, etc Provide mentorship to other members of the team and champion the discipline across the organization Basic Qualifications (The must have): Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving. This may include using AI-powered tools, automating workflows, analyzing AI-driven insights, or exploring AIs potential impact on the function or industry. Extensive experience in applying customer-centered research techniques to product definition and designs Expert knowledge in defining, planning and executing research studies including outlining objectives, goals, and timelines. This includes developing sample plans and determining the best data collection approach using quantitative and/or qualitative methods A portfolio of work representing research that influenced great insights or experiences. This includes examples of research goals, research methodologies used, the process followed, your involvement and role, data visualizations, and crisply articulated insights from the research Preferred Qualifications (The nice to have): Experience developing insightful, probing questions that resonate with both highly technical individuals through business minded end-users using enterprise software In depth knowledge of user interface design, usability evaluation techniques, task analysis, and experimental design Experience with the creation and execution of online surveys as well as rich qualitative research techniques Expert presentation skills to visualize technically complex topics and make them easy to understand with customers as well as product management and design stakeholders. The ability to learn new technical concepts quickly Experience coaching and mentoring more junior team members, contributing to their growth

Job Purpose Acuity is currently looking for dedicated and motivated individuals who have strong leadership, organizational and teamwork skills for its Investment Banking team based in Gurgaon. Roles & Responsibilities Preparing financial analysis including trading/ transaction comparable, operational/ financial benchmarking, valuation analysis, etc. Preparing pitch books, industry research, deals & peers screening, company profiles and company focused discussion documents related to various industries. Meeting project timelines and quality of deliverables in a manner to ensure high client satisfaction Conducting quality control check of the outgoing reports / packs Engaging client independently on calls and e-mails Other responsibilities include: Scoping the new projects, structuring deliverables/new research products Producing high quality informative and visually appealing presentations and deck Demonstrating strength and experience in client / requester relationship building and management, information / knowledge needs assessment Key Competencies MBA/ CFA/ CA 1-6 years of experience in the Investment banking space Experience of working Investment banking projects, including: Detailed financial analysis with knowledge / experience of working on financial statements Target identification, Trading and Transaction comps Benchmarking, Ratio analysis Pitch book / IM support and company profiles Macro-economic and industry overviews with experience working across various industries Bespoke qualitative research Should be able to work independently, with minimal guidance and support Prior experience in handling clients directly through calls / mails Excellent written and spoken communication skills Should be well versed with MS Office suite specially Microsoft Excel, Word, and Power Point Working knowledge of database such as Bloomberg, CapitalIQ, FactSet, Thomson, etc. Interested can mail the resume on Payal.kapoor@acuitykp.com