Posted:2 days ago|
Platform:
Work from Office
Full Time
The primary responsibilites for a QAT Lead are as follows but not limited to: The Quality and Training Lead is a hands-on expert who directly drives the execution of both Quality and Training functions within the team. providing Operational support In the Quality function, this role performs coding quality reviews, identifies trends, and analyzes error patterns to drive targeted process improvements. The Senior Lead is actively involved in day-to-day quality assurance activities, including auditing, documenting findings, and providing direct feedback to coders. They collaborate with operations to implement corrective actions and serve as a go-to resource for quality-related questions and support. In the Training function, this individual develops and personally delivers training sessions, including New Hire Training and ongoing Production Staff Education. The Senior Lead creates interactive training materials, facilitates live and virtual sessions, and evaluates learning effectiveness through assessments and follow-up support. They also attend client training sessions and lead internal calibration meetings to ensure alignment with client standards and expectations This is a working leadership roledeeply engaged in both performing quality reviews and actively training the team to strengthen Shearwater Healths accuracy, consistency, and performance.
Shearwater Health
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