QA Manager

Responsibilities and Deliverables • Manage team in delivery of test planning, preparation and execution activities. • Accountable for all project/release testing of multiple complex initiatives cutting across multiple products • Ensure effective planning and support coordination with stakeholders • Oversee creation of testing strategies, plans and project documentation using risk analysis methodologies and tools that align with a project's development approach. • Manage documentation creation, review, sign-off (e.g. strategies, plans, schedule, cost estimates, test cases, dashboards, defect logs, test phase closure reports, entry/exit criteria, gating), ensure artifacts adhere to standards and audit requirements. • Communicate, address scope changes that may impact testing. • Develop, manage operational processes. ensure QA processes tie into technology delivery practices, standards. • Counsel IT and business partners, raise awareness. • Accountable for team's adherence to processes, timely issue notification, escalated risks and issue reviews, contingency plan development, risk resolution, facilitates overall escalation process. • Provide cost/resource estimates and revisions, track financials, provide forecasts as needed. • Provide coaching, development, succession, recruitment, resource management, team leadership, input into performance and development plans. Organizational Alignment: • Reports to the Director, Quality Assurance Qualifications: Skills & Work Traits Required: • Strong work ethic with a positive attitude and a passion for Quality Assurance • Strategic thinker looking for a big picture view and understand the impact to the department • Ability to manage multiple testing teams for functions/projects with increasing degree of complexity and broad scope • Readiness to work independently and often autonomously in the management of teams and operational disciplines and develop strategic thinking and planning in work plan execution. • A continuous learner, with knowledge of current industry-standard automation testing techniques and the drive to share knowledge with your colleagues • Positively influences teammates. Respond on feedback with a can do” attitude • Strong analytical and problem-solving skills • Excellent time and risk management skills