QA Manager

Job Description

Role Overview: We are seeking a highly skilled and motivated QA Lead to join our team. The role requires a self-starter who will be critical to the development of a cutting-edge data platform designed to empower our clients to install our identity tools directly to their own local (distributed) environments. The QA Lead will be responsible for defining, implementing, and managing the testing strategy and processes to ensure the delivery of high-quality, public facing software solutions. This role involves creative and investigative QA, with a focus on voice of the customer in UAT environments. You will be collaborating with cross-functional teams including other QA engineers, developers, product and marketing managers, and business owners to improve the testing process and meet business and technical requirements. Job Description: Job Title : QA Lead (L40) Key Responsibilities : Test Strategy and Planning : Define and implement the overall testing strategy, with a focus on scaling investigative QA approaches. Develop comprehensive testing approach and tooling aligned with project requirements and timelines. Standardize QA best practices for Snowflake Native Apps across teams. Monitor progress, and ensure timely delivery of testing milestones. Foster a culture of continuous improvement and innovation across QA teams. Testing and Quality Assurance : Conduct functional, regression, performance, and security testing to ensure software reliability and usability. Manage bug tracking and resolution processes using tools such as JIRA. Collaboration and Communication : Collaborate closely with development, product, DevOps and other QA teams to ensure alignment on quality goals and requirements. Participate in requirement reviews, design discussions, and sprint planning sessions to identify potential risks and dependencies. Provide regular updates on QA metrics, progress, and challenges to stakeholders. Qualifications and Certifications : Bachelor s or Master s degree in Computer Science, Information Technology, or a related field. Relevant certifications such as ISTQB, Certified Software Test Engineer (CSTE), or equivalent are highly desirable. Snowflake certifications Key Skills and Experience : Experience : 5+ years of SQL and database management 7+ years of experience in software testing and QA Proficiency in manual and automated testing techniques and platforms Expertise in QA methodologies, testing lifecycle (STLC), and Agile/Scrum processes. Strong knowledge of bug tracking tools (e.g., JIRA) test management tools (e.g., TestRail) and monitoring (e.g. Datadog) Hands-on experience with programming languages like Python or JavaScript Understanding of CI/CD pipelines and integration of testing into DevOps workflows. Familiarity with cloud-based testing environments Preferred Skills : Snowflake data or app developer Experience with API testing tools like Postman or SOAP UI. Knowledge of security testing and tools like OWASP ZAP or Burp Suite. Expertise in database testing using SQL Soft Skills : Strong analytical and problem-solving skills. Excellent communication and interpersonal skills to collaborate with cross-functional teams and stakeholders. Leadership abilities to motivate and guide the QA teams toward achieving quality goals. Location: Bengaluru Brand: Merkle Time Type: Full time Contract Type: Permanent