About the Company Resources is the backbone of Publicis Groupe, the world’s third-largest communications group. Formed in 1998 as a small team to service a few Publicis Groupe firms, Re:Sources has grown to 5,000+ people servicing a global network of prestigious advertising, public relations, media, healthcare, and digital marketing agencies. We provide technology solutions and business services including finance, accounting, legal, benefits, procurement, tax, real estate, treasury, and risk management to help Publicis Groupe agencies do their best: create and innovate for their clients. In addition to providing essential, everyday services to our agencies, Re:Sources develops and implements platforms, applications, and tools to enhance productivity, encourage collaboration, and enable professional and personal development. We continually transform to keep pace with our ever-changing communications industry and thrive on a spirit of innovation felt around the globe. With our support, Publicis Groupe agencies continue to create and deliver award-winning campaigns for their clients Publicis Groupe is committed to fostering a culture of diversity and inclusivity, ensuring that all employees feel valued and empowered. About the Role The role involves designing and implementing CI/CD pipelines, writing and debugging Terraform modules, and supporting crucial deployments while being the point of contact for application-related issues. Responsibilities Design and implement CI/CD pipelines using standard automation tools such as Jenkins. Writing and Debugging Terraform modules for Azure services. Design and implement automation framework to reduce any manual efforts. Configure Azure cloud services. Support crucial deployments and be the point of contact for any application related issues. Support development teams for all infrastructure related needs. Qualifications Minimum experience (relevant): 3 years Maximum experience (relevant): 7 years Bachelor's degree in engineering, computer science, information systems, or a related field from an accredited college or university; a Master's degree from an accredited college or university is preferred. Required Skills Strong knowledge of DevOps tools like GIT, Jenkins, Docker, Kubernetes, SonarQube, Ansible, and Terraform. Experience with Cloud services – IaaS / PaaS. Strong Experience in Resiliency and Reliability in Azure Cloud. Well-versed with any scripting language – Shell / Groovy / Python. Strong experience in Infrastructure Automation. Preferred Skills Ability to design, develop, and implement complex requirements. Own end-to-end deliveries for various teams. Pro-active support to the business is a key attribute for this role with a customer service focus. Key relationships (internal &/or external) Re:Sources Teams, particularly Business Improvement and IT Agile Development Teams. External System Suppliers. Key competencies Actively develop and maintain strong working relationships with all Re:Sources personnel, both at an interpersonal level and across all business processes within the wider business environment. Actively maintain communication and behavior standards that foster a culture of strong customer and service excellence both within Re:Sources and across all customer and supplier organizations. Show more Show less

About the Company Resources is the backbone of Publicis Groupe, the world’s third-largest communications group. Formed in 1998 as a small team to service a few Publicis Groupe firms, Re:Sources has grown to 5,000+ people servicing a global network of prestigious advertising, public relations, media, healthcare, and digital marketing agencies. We provide technology solutions and business services including finance, accounting, legal, benefits, procurement, tax, real estate, treasury, and risk management to help Publicis Groupe agencies do their best: create and innovate for their clients. In addition to providing essential, everyday services to our agencies, Re:Sources develops and implements platforms, applications, and tools to enhance productivity, encourage collaboration, and enable professional and personal development. We continually transform to keep pace with our ever-changing communications industry and thrive on a spirit of innovation felt around the globe. With our support, Publicis Groupe agencies continue to create and deliver award-winning campaigns for their clients. About the Role This role is expected to perform in the area of finance with heavy emphasis on Financial Analysis & Reporting. Selected candidate has to work closely with senior Finance & Functional leadership teams and have to liaise with them to prepare, extract, analyse and report on relevant financial data Employees managed Direct: 0 Indirect: 0 Budget NA Financial DA (OPEX & CAPEX) Collate/analyse information on operational data and related financial data Prepare monthly/quarterly financial analysis, variance analysis and management reports Monthly/quarterly closing of books of accounts, preparation of Annual Statutory Financial Statements for audit Drive preparation of annual budgets and rolling forecasts. Balance sheet recs review, accruals & provisions, prepayment, capex/opex management, posting JV’s etc Prepare other financial reports, trackers, monitoring reports, etc, as required for regional & global analytical purposes. Reporting will be both regular and ad-hoc. Billing for the services provided across the globe and ensuring no revenue leakages in the system Managing the intercompany transactions and ensuring timely resolution of intercompany differences Reconcile & monitor major project streams on revenue and cost take-ups against project plans. Reconcile & monitor capital expenditure and major operating spends against budgets and forecasts Provide support in relation to financial and improvement projects Performs miscellaneous job-related duties as assigned by Management. Manage the provision of accurate, timely, fit for purpose information on all aspect of business unit financial performance through production of regular monthly customer specific reports Ensure a sound understanding of, demonstrate commitment to and comply with all policies including Janus relevant to your role and all activities undertaken in that role. Actively develop and maintain strong working relationships with colleagues both at an interpersonal level and across all business processes within the wider business environment. Actively maintain communication and behaviour standards that foster a culture of strong customer and service excellence both within Re:Sources and across all customer and supplier organisations. Undertake all work in a safe manner and follow all company and workplace health and safety procedures. Report incidents and accidents to manager or workplace H&S representative/co-ordinator as soon as possible Managers, Functional Heads, Internal Departments, Vendors, Suppliers Responsibilities Strong eye on numbers, meticulous analysis of periodical financials regularly, and ability to drill down into numbers for possible reasons for variation. Excellent communication skills and ability to work with people across all levels to ensure quality delivery. Ability to gain a strong understanding of the business and operations, and see the bigger picture A proactive, independent worker and analytical thinker with the ability to conduct research, data analysis, and resolve complex problems Ability to priorities, organize & multi task across competing demands Ability to work in a challenging, fast-paced environment with tight deadlines Ability to work accurately within a tight time frame Qualifications Education and Experience: 5-10 years of post-qualification experience (CWA/CMA) in to core Accounting, budget, forecasting, month end closure, annual closure, variance analysis, stakeholder management, GL management or 7-12 years of experience for CA (Inter) / MBA finance) in to core Accounting, budget, forecasting, month end closure, annual closure, variance analysis, stakeholder management, GL management Required Skills Strong eye on numbers, meticulous analysis of periodical financials regularly, and ability to drill down into numbers for possible reasons for variation. Excellent communication skills and ability to work with people across all levels to ensure quality delivery. Ability to gain a strong understanding of the business and operations and see the bigger picture An proactive independent worker and analytical thinker with ability to conduct research, data analysis and resolve complex problems Ability to prioritise, organise & multi task across competing demands Ability to work in a challenging fast paced environment with tight deadlines Ability to work accurately to tight time frame Show more Show less

About the Company Resources is the backbone of Publicis Groupe, the world’s third-largest communications group. Formed in 1998 as a small team to service a few Publicis Groupe firms, Re:Sources has grown to 5,000+ people servicing a global network of prestigious advertising, public relations, media, healthcare, and digital marketing agencies. We provide technology solutions and business services including finance, accounting, legal, benefits, procurement, tax, real estate, treasury, and risk management to help Publicis Groupe agencies do their best: create and innovate for their clients. In addition to providing essential, everyday services to our agencies, Re:Sources develops and implements platforms, applications, and tools to enhance productivity, encourage collaboration, and enable professional and personal development. We continually transform to keep pace with our ever-changing communications industry and thrive on a spirit of innovation felt around the globe. With our support, Publicis Groupe agencies continue to create and deliver award-winning campaigns for their clients. About the Role The role involves monthly salary processing for all employees, ensuring compliance with income tax rules in India, and managing payroll reporting and settlements. Responsibilities Monthly Salary Processing for all Employees Extensive knowledge of the income tax rules of India related to salary Knowledge of statutory compliances i.e., Income Tax / PF / ESIC / PT / BONUS / GRATUITY and others Able to handle Payroll reporting Ensure a smooth process of Full and Final settlement Proficiency in MS Excel Knowledge of accountancy and reporting, with skills to do payroll-related journal entries Results-oriented and self-driven Effective communication and analytical skills Effective planning and adherence to the strict timelines Qualifications B.Com with 5+ years of experience Basic knowledge of accounting MBA Finance (Preference) Required Skills Strong Communication Skills (English essential, other languages an advantage) Strong Financial analysis skills are desirable Strong written skills (English essential) Strong attention to detail Ability to motivate and lead teams Preferred Skills Pro-active support to the business is a key attribute for this role, with a customer service focus to link both systems requirements with business outcomes. Show more Show less

About the Company Resources are the backbone of Publicis Groupe, the world’s third-largest communications group. Formed in 1998 as a small team to service a few Publicis Groupe firms, Re:Sources has grown to 5,000+ people servicing a global network of prestigious advertising, public relations, media, healthcare, and digital marketing agencies. We provide technology solutions and business services, including finance, accounting, legal, benefits, procurement, tax, real estate, treasury, and risk management to help Publicis Groupe agencies do their best: create and innovate for their clients. In addition to providing essential, everyday services to our agencies, Re:Sources develops and implements platforms, applications, and tools to enhance productivity, encourage collaboration, and enable professional and personal development. We continually transform to keep pace with our ever-changing communications industry and thrive on a spirit of innovation felt around the globe. With our support, Publicis Groupe agencies continue to create and deliver award-winning campaigns for their clients. We are seeking a highly experienced and motivated Senior Manager to lead our Network Security team. This role is responsible for overseeing the strategy, implementation, and maintenance of our network security infrastructure, with a strong focus on Check Point and Palo Alto Networks firewalls. The Senior Manager will lead a team of network security engineers, ensuring the confidentiality, integrity, and availability of our network resources. This position requires deep technical expertise in network security, strong leadership skills, and a proven track record of managing complex security projects. About the Role The Senior Manager will lead our Network Security team, overseeing the strategy, implementation, and maintenance of our network security infrastructure. Responsibilities Team Leadership & Management: Lead, mentor, and develop a team of network security engineers that are geographically dispersed throughout the world. Conduct performance reviews, provide training opportunities, and foster a collaborative and high-performing team environment. Firewall Management: Oversee the deployment, configuration, maintenance, and optimization of Check Point and Palo Alto Networks firewalls across the global enterprise network. This includes rule base management, policy enforcement, and troubleshooting complex firewall issues. Security Architecture & Design: Contribute to the design and implementation of secure network architectures, ensuring alignment with industry best practices and security standards. Security Policy Enforcement: Develop and enforce network security policies, standards, and procedures to protect against unauthorized access, data breaches, and other security threats. Vulnerability Management: Collaborate with the Global Security Office to identify and remediate network security vulnerabilities. Implement security patches and updates promptly. Incident Response: Participate in incident response activities related to network security incidents. Conduct post-incident analysis and implement corrective actions to prevent future occurrences. Security Monitoring & Analysis: Oversee the monitoring of network security devices and logs, utilizing Splunk and other security tools. Analyze security events and alerts to identify potential threats and vulnerabilities. Vendor Management: Manage relationships with key security vendors, including Check Point and Palo Alto Networks. Evaluate new security technologies and solutions. Compliance & Auditing: Ensure compliance with relevant security regulations and standards. Support internal and external security audits. Budget Management: Manage the budget for the network security team and related projects. Qualifications Bachelor’s degree in computer science, Information Security, or a related field. Master's degree preferred. Minimum of 10 years of experience in network security, with at least 5 years in a management or leadership role. Extensive hands-on experience with Palo Alto Networks firewalls, including configuration, administration, and troubleshooting. Working knowledge of Check Point firewalls, including configuration, administration, and troubleshooting. Strong understanding of network protocols, security principles, and common attack vectors. Experience with other security technologies, such as intrusion detection/prevention systems (IDS/IPS), VPNs, and network access control (NAC). Experience with setting up and configuring remote access for users. Relevant security certifications, such as CISSP, CISM, PCNSE, or Check Point certifications, are highly desirable. Excellent communication, interpersonal, and leadership skills. Ability to work effectively in a fast-paced and demanding environment. Preferred Skills Experience with cloud security technologies (e.g., AWS, Azure, GCP). Show more Show less

Company Description Resources is the backbone of Publicis Groupe, the world’s third-largest communications group. Formed in 1998 as a small team to service a few Publicis Groupe firms, Re:Sources has grown to 5,000+ people servicing a global network of prestigious advertising, public relations, media, healthcare and digital marketing agencies. We provide technology solutions and business services including finance, accounting, legal, benefits, procurement, tax, real estate, treasury, and risk management to help Publicis Groupe agencies do what they do best: create and innovate for their clients. In addition to providing essential, everyday services to our agencies, Re:Sources develops and implements platforms, applications and tools to enhance productivity, encourage collaboration and enable professional and personal development. We continually transform to keep pace with our ever-changing communications industry and thrive on a spirit of innovation felt around the globe. With our support, Publicis Groupe agencies continue to create and deliver award-winning campaigns for their clients. Overview This senior role blends strategic leadership with hands-on execution. The ideal candidate will have 6-8 years of Global Mobility experience, including 2-3 years team supervisory experience. Approximately 40% of the role focuses on team management and stakeholder engagement, while 60% is dedicated to overseeing daily operational tasks. Responsibilities Team Leadership Monitor Objectives: Track team performance against defined goals, monitor task completion and workflow efficiency, identify roadblocks, and provide timely feedback Collaborate: Foster a culture of teamwork and professional growth. Liaison: Serve as the point of contact for regional teams for the tasks transitioned, ensuring smooth communication and handovers. Operational Execution and oversight Oversight, review and execution of expatriate tax related mobility operational matters, including: Taxation And Payroll The preparation, review and coordination of annual tax authorization processes. Compensation data collection and timely distribution of the required data. Tracking and collection of tax equalization balances, refunds and other cash settlements. Data entry and tracking of compensation and benefits elements to support and facilitate payroll reporting. Tracking and reporting on the status and progress of tax compliance seasons. Immigration & Visa Processing Review the preparation of business visa support documents (e.g., invitation, Support letters and port-of-entry letters), Validate business visa activities, Business visa application preparation as needed. Oversee compliance with global entry procedures and other compliance regulations for remote workers, in accordance with established SOPs and risk framework. Qualifications Experience & Leadership Experience: 6-10 years in Global Mobility in high volume SLA driven Organisation, with 2-3 years team supervisory experience. Team Management: Proven ability to manage diverse teams in a fast-paced environment. Delegate tasks effectively, give constructive feedback, and foster growth and development within the team. Promote a positive team spirit and support the achievement of team goals. Show more Show less

About the Company Resources is the backbone of Publicis Groupe, the world’s third-largest communications group. Formed in 1998 as a small team to service a few Publicis Groupe firms, Re:Sources has grown to 5,000+ people servicing a global network of prestigious advertising, public relations, media, healthcare, and digital marketing agencies. We provide technology solutions and business services including finance, accounting, legal, benefits, procurement, tax, real estate, treasury, and risk management to help Publicis Groupe agencies do their best: create and innovate for their clients. In addition to providing essential, everyday services to our agencies, Re:Sources develops and implements platforms, applications, and tools to enhance productivity, encourage collaboration, and enable professional and personal development. We continually transform to keep pace with our ever-changing communications industry and thrive on a spirit of innovation felt around the globe. With our support, Publicis Groupe agencies continue to create and deliver award-winning campaigns for their clients. Publicis Groupe is one of the world's largest advertising agency holding companies and a global marketing, communications, and digital transformation leader. We utilize the Power of One operating model to integrate and develop competencies to increase business value for existing and future clients. Publicis Re: Sources is Groupe's Shared Services Platform, a centralized function supporting 63 markets and servicing a network of prestigious agencies across the globe. We have grown to 5,000+ professionals operating 40 shared service centers (SSCs). We provide technology solutions and business services, including finance, accounting, information technology, global security, legal, payroll and benefits, procurement, tax, real estate, treasury, and risk management, to help Publicis Groupe agencies do what they do best: create and innovate for their clients. About the Role The Senior Associate will be responsible for sourcing and procuring services and materials, negotiating contracts, managing supplier relationships, and identifying cost-saving opportunities. In addition, you will work closely with cross-functional teams, including I.T., operations, and finance, to ensure that procurement strategies align with business goals and objectives. Responsibilities Manage discovery and preparation of RFP/RFI/RFQ as required using the approved Procurement toolkit documentation and processes Collaborate with cross-functional teams to understand business requirements and identify cost-saving opportunities Conduct market research and supplier assessments to identify potential suppliers and evaluate their capabilities Support the implementation of procurement strategies that optimize the cost, quality, and delivery of goods and services Support the procurement process for goods and services, including vendor selection, price negotiation, and contract management to achieve the best value for the organization Monitor & Manage supplier relationships and supplier performance, and implement corrective actions as needed Stay current on industry trends and best practices in procurement and supply chain management Monitor market trends and potential research suppliers to identify cost-saving opportunities Liaise with the Vendor Management team to ensure continuity of supply and risk management of strategic contracts, making sure that the delivery matches the objectives and deliverables as set out in the contract schedules. Liaise with other stakeholders like Legal, Global Security, Data Privacy, and IT teams during the process. Qualifications Educated to degree level or equivalent CIPS qualified or working towards a CIPS qualification or related field Required Skills Excellent communication, collaboration, and relationship-building skills Strong negotiation and contract management skills Sound financial analytical skills and a good understanding of contract law Minimum of 5 years of experience in procurement, with a proven track record in managing strategic sourcing and supplier management Strong analytical and problem-solving skills Awareness of regulation and legislation on the markets involved Proven ability to analyze data and make data-driven decisions Ability to work in a fast-paced environment and manage multiple priorities Ability to work effectively in a team/remote environment A proven team player with impeccable attention to detail and the ability to prioritize deliverables in line with organizational strategy Proficiency in procurement software and Microsoft Office applications, including Excel and PowerPoint Experience with SAP and Ariba is a plus Timezone adjustment may be required when working on Global projects Show more Show less

About Company: Publicis Re:Sources is the backbone of Publicis Groupe, the world’s most valuable agency group. We are the only full-service, end-to-end shared service organization in the industry, enabling Groupe agencies to do what they do best: innovate and transform for their clients. Publicis Re: Sources provides centralized technology solutions and business services, including IT Infrastructure, IT Applications, Marcel, Global Support Office, Financial Operations, Agency Financial Services, Legal, Procurement, Taxation, Real Estate, Global Mobility, Treasury, Office Services, and Risk Management. Purpose: Lead the full lifecycle design, development, and delivery of enterprise‑grade Generative AI solutions across Azure and Google Cloud environments. Provide full‑stack architectural leadership (React, Node.js, .NET) while ensuring scalable data platforms, robust DevSecOps, and exceptional client outcomes. Location: Gurugram / Bengaluru Key responsibilities: Own solution architecture for Generative AI engagements from discovery through production, covering prompt engineering, embeddings, RAG, agent/multi‑agent frameworks, and model fine‑tuning Define and govern technical designs spanning front‑end (React), mid‑tier (Node.js, .NET 7+/Core, C#), and data layers (Cosmos DB, SQL/NoSQL, Blob/BigQuery, vector stores). Establish microservice and event‑driven architectures leveraging Azure Kubernetes Service, Google GKE, Functions, Pub/Sub, and Event Grid. Drive cloud‑native CI/CD pipelines (Git, Azure DevOps, GitHub Actions, Cloud Build) and automated testing across multiple environments. Lead technical design reviews, code reviews, and performance/security audits; champion design patterns, caching strategies, and DevSecOps best practices. Engage with customers to translate business requirements into scalable technical solutions and articulate architecture decisions to executive stakeholders. Mentor and develop engineering teams; foster a culture of innovation, continuous learning, and psychological safety. Business Compliance Ensure solutions adhere to corporate policies, data‑privacy laws, information‑security standards and relevant telecom regulations. Enforce secure coding, vulnerability management, and cloud compliance baselines across all project artefacts. Personal & Team Accountabilities Exhibit ownership, integrity, and a growth mindset; model collaborative behaviours that promote diversity and inclusion. Set clear objectives and KPIs for team members, provide constructive feedback, and support career development. Continuous improvement and proactive risk management. Can manage a team of at least 10-20 members. Key Competencies: • Technical depth: C#, .NET 7+/Core, Web API, Python (Django/Flask) prefered, JavaScript/TypeScript, React, Node.js, AngularJS. • Cloud & DevOps: Azure and Google Cloud PaaS/IaaS, Kubernetes, Functions/Serverless, Terraform/Bicep, CI/CD, monitoring (App Insights, Stackdriver), FinOps. • Data platforms: Cosmos DB, SQL Server, PostgreSQL, BigQuery, Redis, MongoDB, vector DBs • AI/ML: Generative AI models, embeddings, RAG, LangChain, Agent frameworks, prompt engineering, model evaluation. • Architecture patterns: Microservices, event‑driven, domain‑driven design, API Gateway, design patterns, caching, resiliency, observability. • Leadership: Strategic thinking, stakeholder management, talent development, agile delivery (Scrum/Kanban), budgeting. • Communication: Ability to simplify complex concepts for executives and developers alike; excellent written and verbal skills. Experience & Education: • 15‑20 years of progressive technology experience with at least 5 years architecting AI/ML or Generative AI solutions. • Bachelor’s degree in Computer Science, Engineering or related discipline (Master’s/PG in AI/ML preferred). Show more Show less

About the Company Resources is the backbone of Publicis Groupe, the world’s third-largest communications group. Formed in 1998 as a small team to service a few Publicis Groupe firms, Re:Sources has grown to 5,000+ people servicing a global network of prestigious advertising, public relations, media, healthcare, and digital marketing agencies. We provide technology solutions and business services including finance, accounting, legal, benefits, procurement, tax, real estate, treasury, and risk management to help Publicis Groupe agencies do their best: create and innovate for their clients. In addition to providing essential, everyday services to our agencies, Re:Sources develops and implements platforms, applications, and tools to enhance productivity, encourage collaboration, and enable professional and personal development. We continually transform to keep pace with our ever-changing communications industry and thrive on a spirit of innovation felt around the globe. With our support, Publicis Groupe agencies continue to create and deliver award-winning campaigns for their clients. About the Role The main purpose of this role is to advance the application of business intelligence, advanced data analytics, and machine learning for Marcel. The Data Scientist will work with other data scientists, engineers, and product owners to ensure the delivery of all commitments on time and in high quality. Responsibilities Design and develop advanced data science and machine learning algorithms, with a strong emphasis on Natural Language Processing (NLP) for personalized content, user understanding, and recommendation systems. Work on end-to-end LLM-driven features, including fine-tuning pre-trained models (e.g., BERT, GPT), prompt engineering, vector embeddings, and retrieval-augmented generation (RAG). Build robust models on diverse datasets to solve for semantic similarity, user intent detection, entity recognition, and content summarization/classification. Analyze user behaviour through data and derive actionable insights for platform feature improvements using experimentation (A/B testing, multivariate testing). Architect scalable solutions for deploying and monitoring language models within platform services, ensuring performance and interpretability. Collaborate cross-functionally with engineers, product managers, and designers to translate business needs into NLP/ML solutions. Regularly assess and maintain model accuracy and relevance through evaluation, retraining, and continuous improvement processes. Write clean, well-documented code in notebooks and scripts, following best practices for version control, testing, and deployment. Communicate findings and solutions effectively across stakeholders — from technical peers to executive leadership. Contribute to a culture of innovation and experimentation, continuously exploring new techniques in the rapidly evolving NLP/LLM space. Qualifications Minimum Experience (relevant): 3 years Maximum Experience (relevant): 5 years Required Skills Proficiency in Python and NLP frameworks: spaCy, NLTK, Hugging Face Transformers, OpenAI, LangChain. Strong understanding of LLMs, embedding techniques (e.g., SBERT, FAISS), RAG architecture, prompt engineering, and model evaluation. Experience in text classification, summarization, topic modeling, named entity recognition, and intent detection. Experience deploying ML models in production and working with orchestration tools such as Airflow, MLflow. Comfortable working in cloud environments (Azure preferred) and with tools such as Docker, Kubernetes (AKS), and Git. Strong experience working with data science/ML libraries in Python (SciPy, NumPy, TensorFlow, SciKit-Learn, etc.) Strong experience working in cloud development environments (especially Azure, ADF, PySpark, DataBricks, SQL) Experience building data science models for use on front end, user facing applications, such as recommendation models Experience with REST APIs, JSON, streaming datasets Understanding of Graph data, Neo4j is a plus Strong understanding of RDBMS data structure, Azure Tables, Blob, and other data sources Understanding of Jenkins, CI/CD processes using Git, for cloud configs and standard code repositories such as ADF configs and Databricks Preferred Skills Bachelor's degree in engineering, computer science, statistics, mathematics, information systems, or a related field from an accredited college or university; Master's degree from an accredited college or university is preferred. Or equivalent work experience. Advanced knowledge of data science techniques, and experience building, maintaining, and documenting models Advanced working SQL knowledge and experience working with relational databases, query authoring (SQL) as well as working familiarity with a variety of databases preferably Graph DB. Experience building and optimizing ADF and PySpark based data pipelines, architectures and data sets on Graph and Azure Datalake. Experience performing root cause analysis on internal and external data and processes to answer specific business questions and identify opportunities for improvement. Strong analytic skills related to working with unstructured datasets. Build processes supporting data transformation, data structures, metadata, dependency and workload management. A successful history of manipulating, processing and extracting value from large disconnected datasets. Strong project management and organizational skills. Experience supporting and working with cross-functional teams in a dynamic environment. Show more Show less

About the Company Resources is the backbone of Publicis Groupe, the world’s third-largest communications group. Formed in 1998 as a small team to service a few Publicis Groupe firms, Re:Sources has grown to 5,000+ people servicing a global network of prestigious advertising, public relations, media, healthcare, and digital marketing agencies. We provide technology solutions and business services including finance, accounting, legal, benefits, procurement, tax, real estate, treasury, and risk management to help Publicis Groupe agencies do their best: create and innovate for their clients. In addition to providing essential, everyday services to our agencies, Re:Sources develops and implements platforms, applications, and tools to enhance productivity, encourage collaboration, and enable professional and personal development. We continually transform to keep pace with our ever-changing communications industry and thrive on a spirit of innovation felt around the globe. With our support, Publicis Groupe agencies continue to create and deliver award-winning campaigns for their clients. About the Role The main purpose of this role is to advance the application of business intelligence, advanced data analytics, and machine learning for Marcel. The role involves working with other data scientists, engineers, and product owners to ensure the delivery of all commitments on time and in high quality. Responsibilities Develop and maintain robust Python-based backend services and RESTful APIs to support machine learning models in production. Deploy and manage containerized applications using Docker and orchestrate them using Azure Kubernetes Service (AKS). Implement and manage ML pipelines using MLflow for model tracking, reproducibility, and deployment. Design, schedule, and maintain automated workflows using Apache Airflow to orchestrate data and ML pipelines. Collaborate with Data Scientists to productize NLP models, with a focus on language models, embeddings, and text preprocessing techniques (e.g., tokenization, lemmatization, vectorization). Ensure high code quality and version control using Git; manage CI/CD pipelines for reliable deployment. Handle unstructured text data and build scalable backend infrastructure for inference and retraining workflows. Participate in system design and architecture reviews for scalable and maintainable machine learning services. Proactively monitor, debug, and optimize ML applications in production environments. Communicate technical solutions and project status clearly to team leads and product stakeholders. Qualifications Minimum Experience (relevant): 5 years Maximum Experience (relevant): 9 years Bachelor's degree in engineering, computer science, statistics, mathematics, information systems, or a related field from an accredited college or university; Master's degree from an accredited college or university is preferred. Or equivalent work experience. Required Skills Proficiency in Python and frameworks like FastAPI or Flask for building APIs. Solid hands-on experience with Docker, Kubernetes (AKS), and deploying production-grade applications. Familiarity with MLflow, including model packaging, logging, and deployment. Experience with Apache Airflow for orchestrating ETL and ML workflows. Understanding of NLP pipelines, language models (e.g., BERT, GPT variants), and associated libraries (e.g., spaCy, Hugging Face Transformers). Exposure to cloud environments, preferably Azure. Strong debugging, testing, and optimization skills for scalable systems. Experience working with large datasets and unstructured data, especially text. Preferred Skills Advanced knowledge of data science techniques, and experience building, maintaining, and documenting models. Advanced working SQL knowledge and experience working with relational databases, query authoring (SQL) as well as working familiarity with a variety of databases. Experience building and optimizing ADF and PySpark based data pipelines, architectures and data sets on Graph and Azure Datalake. Experience performing root cause analysis on internal and external data and processes to answer specific business questions and identify opportunities for improvement. Strong analytic skills related to working with unstructured datasets. Build processes supporting data transformation, data structures, metadata, dependency and workload management. A successful history of manipulating, processing and extracting value from large disconnected datasets. Working knowledge of message queuing, stream processing, and highly scalable Azure based data stores. Strong project management and organizational skills. Experience supporting and working with cross-functional teams in a dynamic environment. Understanding of Node.js is a plus, but not required. Show more Show less

About the Company : Re:Sources is the backbone of Publicis Groupe, the world’s third-largest communications group. Formed in 1998 as a small team to service a few Publicis Groupe firms, Re:Sources has grown to 5,000+ people servicing a global network of prestigious advertising, public relations, media, healthcare and digital marketing agencies. We provide technology solutions and business services including finance, accounting, legal, benefits, procurement, tax, real estate, treasury and risk management to help Publicis Groupe agencies do what they do best: create and innovate for their clients. In addition to providing essential, everyday services to our agencies, Re:Sources develops and implements platforms, applications and tools to enhance productivity, encourage collaboration and enable professional and personal development. We continually transform to keep pace with our ever-changing communications industry and thrive on a spirit of innovation felt around the globe. With our support, Publicis Groupe agencies continue to create and deliver award-winning campaigns for their clients. About the Role : As an experienced Workfront Specialist, your main responsibility would be to help us implement, configure, and customize the Workfront project management software based on specific business requirements. This would involve conducting analysis and gathering requirements, designing and implementing solutions, and providing training and support to end-users. You would also need to have a solid understanding of project management principles and methodologies, as well as strong communication and problem-solving skills. Experience in working with large and complex clients is a must as we have a large applications ecosystem. Qualifications: Workfront Experience: 5 to 8 years Should have rich working experience in “Project & Portfolio Management” domain as a Business Analyst/ Consultant, with a good understanding of Project lifecycle, Project Planning, Resource Management, Estimation & Pricing, Project Forecast & Billing, etc. Should have in-depth implementation and rollout knowledge and experience working with Adobe Workfront PPM application. Good to have experience in implementation, configuration Workfront Fusion. Should have solid experience working with business teams gathering requirements and designing the best-fit IT solutions. MUST have excellent communication skills and experience interacting with business/client teams across multiple geographies. Should have experience working on large Enterprise applications ecosystems and understanding of IT systems landscape. Good to have experience working on iPaas platforms and solid understanding of SaaS platforms and architecture. Thorough understanding of API integrations, exhaustive experience working on Rest APIs and enterprise applications development. Experience with Workfront object types, Workfront custom fields, Workfront reporting and the Workfront API. Good analytical and problem-solving aptitude, good communication skills are a must for this role. Rich experience working on large and complex IT applications ecosystems involving multiple applications and API integrations.

Company Description Re:Sources is the backbone of Publicis Groupe, the world's third-largest communications group. Formed in 1998 as a small team to service a few Publicis Groupe firms, Re:Sources has grown to 5,000+ people servicing a global network of prestigious advertising, public relations, media, healthcare and digital marketing agencies. We provide technology solutions and business services including finance, accounting, legal, benefits, procurement, tax, real estate, treasury and risk management to help Publicis Groupe agencies do what they do best: create and innovate for their clients. In addition to providing essential, everyday services to our agencies, Re:Sources develops and implements platforms, applications and tools to enhance productivity, encourage collaboration and enable professional and personal development. We continually transform to keep pace with our ever-changing communications industry and thrive on a spirit of innovation felt around the globe. With our support, Publicis Groupe agencies continue to create and deliver award-winning campaigns for their clients. Overview Deep knowledge of Power BI and data visualization best practices. Design, develop, test, and deploy Power BI Reports and work with client to generate and maintain visually appealing and insightful reports. Create custom visualization and implement row level security on data. Build data models and develop dashboards using Power BI desktop. Develop tabular and multidimensional models that are compatible with warehouse standards. Work with application developers to design and develop Power BI data visualizations. Use advance level calculations on the data set using DAX functions in Power BI. Test formulas and visualizations to ensure their functionality. Preferred domain Financial and Workforce data. Design, build, and optimize solutions using Azure Synapse Analytics and Azure Data Factory, including data ingestion, transformation. Develop and manage data pipelines using Azure Data Factory or Synapse Pipelines for data movement and transformation. Integrate structured and unstructured data from various sources into Azure Synapse Analytics. Build and maintain data warehouses, data lakes, and analytics solutions using Azure Synapse Studio, SQL Data Warehouse, and Spark pools. Experience with Azure Data Lake, Azure Blob Storage, and integrating various data formats (e.g., JSON, Parquet). Strong proficiency in SQL, data modeling, and ETL/ELT process

Company Description Re:Sources is the backbone of Publicis Groupe, the world's third-largest communications group. Formed in 1998 as a small team to service a few Publicis Groupe firms, Re:Sources has grown to 5,000+ people servicing a global network of prestigious advertising, public relations, media, healthcare and digital marketing agencies. We provide technology solutions and business services including finance, accounting, legal, benefits, procurement, tax, real estate, treasury and risk management to help Publicis Groupe agencies do what they do best: create and innovate for their clients. In addition to providing essential, everyday services to our agencies, Re:Sources develops and implements platforms, applications and tools to enhance productivity, encourage collaboration and enable professional and personal development. We continually transform to keep pace with our ever-changing communications industry and thrive on a spirit of innovation felt around the globe. With our support, Publicis Groupe agencies continue to create and deliver award-winning campaigns for their clients.

Company Description Resources is the backbone of Publicis Groupe, the world’s third-largest communications group. Formed in 1998 as a small team to service a few Publicis Groupe firms, Re:Sources has grown to 5,000+ people servicing a global network of prestigious advertising, public relations, media, healthcare and digital marketing agencies. We provide technology solutions and business services including finance, accounting, legal, benefits, procurement, tax, real estate, treasury, and risk management to help Publicis Groupe agencies do what they do best: create and innovate for their clients. In addition to providing essential, everyday services to our agencies, Re:Sources develops and implements platforms, applications and tools to enhance productivity, encourage collaboration and enable professional and personal development. We continually transform to keep pace with our ever-changing communications industry and thrive on a spirit of innovation felt around the globe. With our support, Publicis Groupe agencies continue to create and deliver award-winning campaigns for their clients. Overview KEY RESPONSIBILITIES (SQL DB Administrator) Installation, upgradation, administration, maintenance, and monitoring of SQL Server Instances Monitoring of DB backups, database health and fix day to day DB related issues Database access management Designing of database backup and recovery strategy and create maintenance plans. Troubleshoot database performance issues such as Memory bottlenecks, CPU bottlenecks, I/O bottlenecks. Setup High-Availability and Disaster Recovery using AlwaysOn. Database upgradation from older SQL versions to latest ones (SQL 2000 onwards) Database migration from on-prem to Azure/AWS/GCP Implement Organizational Data Security and Compliance policies. Usage of IT Service Management tool such as ServiceNow/BMC Remedy Responsibilities TOOLS & TECHNOLOGIES Microsoft SQL Server (Mandatory) SQL/TSQL (Mandatory) MS Azure/Google Cloud/AWS (Mandatory, Any of them) SSIS / SSRS/ SSAS PostGres Candidates having knowledge of Qualifications DESIRED QUALIFICATION Bachelor’s degree in computer science, Information Systems, or related technical field DB Administration Certifications on MS Azure (DP-300) or AWS or GCP will be preferred Candidates with knowledge of PostgreSQL database is preferred. Basic knowledge of MS Azure/AWS/GCP fundamentals is desired Good communication skills

Company Description Publicis Groupe is one of the "Big Four" agency companies, alongside WPP, Interpublic and Omnicom. It has operations in over 200 cities in 100+ countries and around 80,000 employees. Re:Sources is Publicis’ support organisation to centralise the finance, administrative, legal, tax, IT, procurement and property functions and leave the units, e.g. agencies, to do what they do best in terms of looking after the client's business. Our team, called rOar, resides in Re:Sources. Our clients are the agencies within the Publicis Groupe. We create innovative SaaS solutions to meet their administrative needs. We build complex functioning but simple interfacing solutions such as project management, resource management, time sheeting, pricing, etc. tools. We use a mixture of third party services and fully custom applications, we require a designer to bridge these two worlds, working with the constraints to build coherent UI/UX. Re:Sources is the backbone of Publicis Groupe, the world's third-largest communications group. Formed in 1998 as a small team to service a few Publicis Groupe firms, Re:Sources has grown to 5,000+ people servicing a global network of prestigious advertising, public relations, media, healthcare and digital marketing agencies. We provide technology solutions and business services including finance, accounting, legal, benefits, procurement, tax, real estate, treasury and risk management to help Publicis Groupe agencies do what they do best: create and innovate for their clients. In addition to providing essential, everyday services to our agencies, Re:Sources develops and implements platforms, applications and tools to enhance productivity, encourage collaboration and enable professional and personal development. We continually transform to keep pace with our ever-changing communications industry and thrive on a spirit of innovation felt around the globe. With our support, Publicis Groupe agencies continue to create and deliver award-winning campaigns for their clients. Overview QA will be working with rOar V2 team where QA will be exploring existing rOar applications/ integrations, analyzing new requirements/enhancements, and taking care all testing activities like test case creation, execution, defect reporting, tracking etc. Responsibilities Responsibilities Understanding new features and enhancements using BRD, technical design documents and user stories Exploring existing application/ features to understand existing functionalities. Writing test case for new feature and enhancements Executing prepared test cases Reporting defect for failed test cases Performing regression testing Sharing QA status in timely manner Retesting fixesfor prod reported issues. Creating automation scripts for regression test cases Creating automation scripts for integration test cases Qualifications Skills/Experience 10 to 12 years of experience in software testing 3+ Experience in api testing Experienced in writing api test cases. 2+ Years Experience in api automation using tools like rest assured, postman etc. 3+ Experience with test automation tool like Selenium or codeless tool like Testim.io, Katalon Studio etc. will be a plus. Experience in automation framework creation Experienced in creating automation scripts. Experienced in integration testing. Experience with load testing and performance testing will be a plus Strong knowledge ofsoftware QA methodologies, tools, and processes Experience working in an Agile/Scrum development process. Experienced in writing test cases with clear and detailed steps. Experience in different types of testing like functional, regression, black box, regression etc. Experience in defect reporting and tracking Able to write basic SQL queries. Able to handle end to end test activities in the sprint. Able to analyze software requirement and prepare test scenarios and test cases. Able to estimate test activities like test case creation, test case execution etc. Ability to work independently as well as in a team environment. Knowledge of any Test Management tools (ALM, TestRail, qTest etc.)

Company Description Re:Sources is the backbone of Publicis Groupe, the world's third-largest communications group. Formed in 1998 as a small team to service a few Publicis Groupe firms, Re:Sources has grown to 5,000+ people servicing a global network of prestigious advertising, public relations, media, healthcare and digital marketing agencies. We provide technology solutions and business services including finance, accounting, legal, benefits, procurement, tax, real estate, treasury and risk management to help Publicis Groupe agencies do what they do best: create and innovate for their clients. In addition to providing essential, everyday services to our agencies, Re:Sources develops and implements platforms, applications and tools to enhance productivity, encourage collaboration and enable professional and personal development. We continually transform to keep pace with our ever-changing communications industry and thrive on a spirit of innovation felt around the globe. With our support, Publicis Groupe agencies continue to create and deliver award-winning campaigns for their clients. Responsibilities Experience in C# .NET, Angular JS and SQl is a must (at least 6 year) Hands on Experience in .NET, .NET Core Web Application Development, Web APIs Knowledge about React, AngularJS, NodeJS In-depth knowledge of Web Application Life Cycle Good understanding of REST APIs, Data Structures. Must know about Azure Stack and deployment procedure. Must have knowledge on CI/CD Good debugging and analytical skills. Must know about design patterns Must have experience with code reviews. Must know about different types of caching strategies Can analyze client requirements and propose ideal solutions. Qualifications NET, .NET Core, C# Angular JS/Node JS REST APIs Data Structures Microsoft SQL /CosmosDB Azure jQuery & JavaScript, HTML5, CSS3, SCSS, ES5 and ES6.

Company Description Re:Sources is the backbone of Publicis Groupe, the world's third-largest communications group. Formed in 1998 as a small team to service a few Publicis Groupe firms, Re:Sources has grown to 5,000+ people servicing a global network of prestigious advertising, public relations, media, healthcare and digital marketing agencies. We provide technology solutions and business services including finance, accounting, legal, benefits, procurement, tax, real estate, treasury and risk management to help Publicis Groupe agencies do what they do best: create and innovate for their clients. In addition to providing essential, everyday services to our agencies, Re:Sources develops and implements platforms, applications and tools to enhance productivity, encourage collaboration and enable professional and personal development. We continually transform to keep pace with our ever-changing communications industry and thrive on a spirit of innovation felt around the globe. With our support, Publicis Groupe agencies continue to create and deliver award-winning campaigns for their clients. Overview Please find below the JOB for SAP ABAP for AP Essentials role: Skills:- Primary Skills: - Readsoft Cockpit/Process Director, SAP ABAP, exposure to AP Essentials or ReadSoft Invoices Relevant Experience - 5 to 8 Yrs. Role Purpose Responsible for providing support in Readsoft Cockpit & SAP ABAP The ABAP consultant is expected to help with queries relating to Reports, interfaces, enhancements, ALE/IDOC, Conversions, forms, Adobe forms, ABAP workflow, proxies etc. knowledge in Readsoft OCR & its connectivity with Cockpit, BADI, BAPI, Data Dictionary, SAP Script, OOPS, Debugging, LSMW, Workflow Familiar with Procure to Pay Process and SAP transport process including Charm Knowledge of any core functional module of SAP & linkages in ABAP Person should be willing to work on AP Essentials and do integration between SAP and AP Essentials via ReadSoft cockpit Good communication and collaborative with various team and client, problem-solving skill Should be self-motivated, takes ownership of assigned task with any follow-up Key Accountabilities: - Provide technical and operational expertise to meet business process and application requirements for Readsoft Cockpit/ABAP Provide support of Incident Management in Readsoft Cockpit/ABAP and ensure timely resolution of incidents Ensure SAP functional best practices are adhered to during Incident and Problem investigation and resolution for ABAP tickets Provide technical feasibility and appropriateness of proposed incident & problem resolutions when alternative solutions are available for Readsoft Cockpit/ABAP tickets Provide appropriate assessment of Kofax notes , SAP OSS notes regarding relevance for ABAP Operations & application process knowledge and capability

Company Description Re:Sources is the backbone of Publicis Groupe, the world's third-largest communications group. Formed in 1998 as a small team to service a few Publicis Groupe firms, Re:Sources has grown to 5,000+ people servicing a global network of prestigious advertising, public relations, media, healthcare and digital marketing agencies. We provide technology solutions and business services including finance, accounting, legal, benefits, procurement, tax, real estate, treasury and risk management to help Publicis Groupe agencies do what they do best: create and innovate for their clients. In addition to providing essential, everyday services to our agencies, Re:Sources develops and implements platforms, applications and tools to enhance productivity, encourage collaboration and enable professional and personal development. We continually transform to keep pace with our ever-changing communications industry and thrive on a spirit of innovation felt around the globe. With our support, Publicis Groupe agencies continue to create and deliver award-winning campaigns for their clients. Overview Job Description RPA Developer + UI Path / Microsoft Power Automate Experience: 3+ Years of SW Development & min.2 year of RPA /Power automation Preferred Location: Gurgaon, Haryana, India The project would give an excellent platform to work as a pioneer in developing RPA Based Automation solutions using UiPath and Power automation for various use cases related to IT and applications. Objective is to transform the current people-intensive, manual process Model to an agile, technology-enabled and automated operational model. Candidate would get to work closely with multiple IT Support Teams, to understand current Ways of Working, accessing & executing operational procedures for doing day-to-day support work, resolving tickets etc. The aim should be to enforce standardization in their processes, prioritize and implement RPA with the workforce transformation agenda for Client Operations using tools like Power automate, UIPath, Python & .Net Framework . We are looking for candidates with a genuine interest in RPA technology using UiPath and/or Power Automate, good designing concepts, must be hands-on with programming/scripting languages like Python & should have worked on software development projects. This role demands positive mind-set, hands on delivery experience, Solution understanding and ability to quickly adapt / learn new technology/domains The role is to help make the business processes more efficient by automating them through various tools. Should have passion to innovate, working in a challenging team environment; have the enthusiasm and ambition to complete projects to the highest standard and want to be part of an organization that puts technology at the heart of everything it does. Mandatory Technical Skills Required UiPath building blocks like Studio, Orchestrator, Robots, Activities, Libraries and Custom Activities. UiPath projects using ReFramework & Orchestrator Queue . Utilize advanced features of Power Automate to automate complex business processes and workflows, like Desktop flows, Cloud Flows. Experience in developing & supporting enterprise grade RPA automations. Good Understanding of basic programming skills like variable, arrays, list, dictionaries, queues and functions. Hands-on experience of 2 years on RPA Tool - UiPath and/or Power Automate. SW Development experience in .Net Framework SQL (Relational DBMS Querying) Custom Activity.

Company Description Resources is the backbone of Publicis Groupe, the world’s third-largest communications group. Formed in 1998 as a small team to service a few Publicis Groupe firms, Re:Sources has grown to 5,000+ people servicing a global network of prestigious advertising, public relations, media, healthcare and digital marketing agencies. We provide technology solutions and business services including finance, accounting, legal, benefits, procurement, tax, real estate, treasury, and risk management to help Publicis Groupe agencies do what they do best: create and innovate for their clients. In addition to providing essential, everyday services to our agencies, Re:Sources develops and implements platforms, applications and tools to enhance productivity, encourage collaboration and enable professional and personal development. We continually transform to keep pace with our ever-changing communications industry and thrive on a spirit of innovation felt around the globe. With our support, Publicis Groupe agencies continue to create and deliver award-winning campaigns for their clients. Overview B.Tech or other graduation in Information and technology degree is must. Team handling experience is a must. ITIL process knowledge MCP certification 24/7 environment support model. Minimum 1 year experience in information technology or technical support Good understanding of software/hardware platforms, OS, Network and voice infrastructure Working knowledge of security software options and functionality preferred Strong communication, interpersonal and analytical skills to effectively communicate with all levels of employees. Excellent multitasking skills. Familiarity with remote desktop applications and help desk software (eg. Bomgar) Ability to work in fast paced self-directed environment Extensive familiarity with Windows operating systems and MS Office products Responsibilities Skills (good to have) ServiceNow knowledge Good at handling Escalations (1 year relevant exp) Outstanding customer service skills and dedication to providing exceptional customer care. Must be self-motivator and self-starter. Exceptional listening and analytical skills Additional certification in Microsoft, Cisco or similar technologies is a plus Good hands on exp on Excel. Ability to analyse the services trends. (Ability to main customer satisfaction) Responsibilities Taking ownership of customer issues reported and seeing problems through to resolution Asking customers specific questions for quickly understanding the root of problems Researching, diagnosing, troubleshooting, and identifying solutions to resolve system issues Following standard procedures for proper escalation of unresolved issues to the appropriate internal teams Ensure all issues are properly logged and tracked till closure. Follow up with clients to ensure their IT systems are fully functional after troubleshooting Document technical knowledge and updates in the form of IT/Customer notes in ticket. Employee Request Form Prioritizing and managing several unresolved problems at the same time Communicating clients through various channels (e.g. phone, email, chat) until their technical issues get resolved Qualifications Only Graduates

Company Description Re:Sources is the backbone of Publicis Groupe, the world's third-largest communications group. Formed in 1998 as a small team to service a few Publicis Groupe firms, Re:Sources has grown to 5,000+ people servicing a global network of prestigious advertising, public relations, media, healthcare and digital marketing agencies. We provide technology solutions and business services including finance, accounting, legal, benefits, procurement, tax, real estate, treasury and risk management to help Publicis Groupe agencies do what they do best: create and innovate for their clients. In addition to providing essential, everyday services to our agencies, Re:Sources develops and implements platforms, applications and tools to enhance productivity, encourage collaboration and enable professional and personal development. We continually transform to keep pace with our ever-changing communications industry and thrive on a spirit of innovation felt around the globe. With our support, Publicis Groupe agencies continue to create and deliver award-winning campaigns for their clients. Overview Job Title: Senior Associate Publicis ReSources India Location: India Knowledge, Skills & Abilities Requirements Deep knowledge of Power BI and data visualization best practices. Design, develop, test, and deploy Power BI Reports and work with client to generate and maintain visually appealing and insightful reports. Create custom visualization and implement row level security on data. Build data models and develop dashboards using Power BI desktop. Develop tabular and multidimensional models that are compatible with warehouse standards. Work with application developers to design and develop Power BI data visualizations. Use advance level calculations on the data set using DAX functions in Power BI. Test formulas and visualizations to ensure their functionality. Preferred domain Financial and Workforce data. Design, build, and optimize solutions using Azure Synapse Analytics and Azure Data Factory, including data ingestion, transformation. Develop and manage data pipelines using Azure Data Factory or Synapse Pipelines for data movement and transformation. Integrate structured and unstructured data from various sources into Azure Synapse Analytics. Build and maintain data warehouses, data lakes, and analytics solutions using Azure Synapse Studio, SQL Data Warehouse, and Spark pools. Experience with Azure Data Lake, Azure Blob Storage, and integrating various data formats (e.g., JSON, Parquet). Strong proficiency in SQL, data modeling, and ETL/ELT process

Company Description Re:Sources is the backbone of Publicis Groupe, the world's third-largest communications group. Formed in 1998 as a small team to service a few Publicis Groupe firms, Re:Sources has grown to 5,000+ people servicing a global network of prestigious advertising, public relations, media, healthcare and digital marketing agencies. We provide technology solutions and business services including finance, accounting, legal, benefits, procurement, tax, real estate, treasury and risk management to help Publicis Groupe agencies do what they do best: create and innovate for their clients. In addition to providing essential, everyday services to our agencies, Re:Sources develops and implements platforms, applications and tools to enhance productivity, encourage collaboration and enable professional and personal development. We continually transform to keep pace with our ever-changing communications industry and thrive on a spirit of innovation felt around the globe. With our support, Publicis Groupe agencies continue to create and deliver award-winning campaigns for their clients. Overview Summary We are looking for a Production Support Developer who will provide enterprise-level assistance to our end users. You will provide L2/L3 support and troubleshoot, resolve and enhance the product to allow for business as usual. The role also involves writing and maintaining automation scripts and requires a foundational knowledge of JavaScript for debugging and enhancing client-side components where needed. Responsibilities Provide L2/L3 support to our end users Troubleshoot/identify solutions to existing product issues and resolve these Monitor our issue tracking tool, currently Service Now Resolve issues raised on the tracking tool and on a priority basis; this may involve code, data, or configuration fixes Maintain relationships with our third-party integration contacts Resolve tickets within our Service Level Agreements Communicate with stakeholders and keep tickets updated with the latest statuses Enhance existing features suggested by end users and approved by product Document bug resolutions and keep documentation up to date Write and maintain automation scripts to streamline support and deployment processes Assist in debugging or enhancing client-side behavior using basic JavaScript knowledge Skills/Experience 7+ years of experience in web programming and software development Hands-on experience in: Data Structures and data modelling Object-Oriented Programming Software Architectures such as SOA, REST, JSON APIs, Microservices Experience in developing web applications and user interfaces using: ASP.NET Core (C#) Entity Framework, ADO.NET, or T-SQL Web API & JSON services Working knowledge of UI frameworks and JavaScript is a must: Preferably Vue.js and JQuery Angular or React experience also accepted Should have testing knowledge and experience in writing unit test cases Experience working with relational databases such as SQL and non-relational databases such as Cosmos DB Experience with Azure services is a plus but not required Soft Skills Quick and self-learner; curious and eager to explore new tools and technologies Team player, willing to transfer knowledge Proactive and strong problem-solving skills Ability to communicate technical aspects clearly within multi-skilled teams Comfortable working on multiple concurrent projects/tasks in a fast-paced environment Passionate about technical excellence Self-motivated with the ability to complete tasks under minimal supervision Resilient and able to work effectively under pressure