Psychological Counsellor-Nova IVF Fertility

Role & responsibilities:

Objective:

The overall objective of the counselor is to Counsel Couples to ease fears and anxieties and not to have unreasonable expectations from the ART (or have realistic expectations) and help in decision making after discussing all options.

1. Counseling all IVF patients - during their treatment and post treatment (irrespective of the result)

2. Counsel Oocytes donors and perform psychological screening of the egg donors

3. Maintain all counseling soft copies and document the same in medical software.

4. Follow up calls to the Patients with failed IVF cycles with the objective of helping them to cope up with the loss and assist them in taking the right decision.

5. Organize and conduct Group Therapeutic sessions for negative Bhcg patients with the objective of providing emotional, psychological support to cope up with the loss & also support in taking the decision.

6. Be a part of monthly clinical meetings at the centre and present the work

7. Ensure that the patient gets the right information, support and advice through phone call if the patient is not able to meet the counselor, and report to the management required any.

8. To measure and achieve effectiveness of goals set from time to time

9. Maintaining customers focus on all times and answering to customer enquiries by using the standard guidelines

10. Assisting management and Team manager with any assigned special projects and providing backup to the counseling department when required

11. Enable the patients to overcome mindsets towards infertility issues and treatments

Preferred candidate profile

Qualification: Masters degree in counseling / Psychology

Computer Proficiency - Mandatory.

Communication: Bengali, Hindi and English is mandatory.

Desirable:

1. Willingness to discover and develop

2. Good understanding and knowledge about the therapies

3. Friendly, Polite and positive attitude

4. Excellent communication and good presentation skills

5. Ability to cope up with multiple counseling sessions in a day

6. Ability to motivate and energize the fellow team members

7. Ability to tackle with diverse customers

8. Team player and believe in coordination and collaboration

**Immediate joiners are preferred.

Interested Candidate please share your resume at-ritti.mondal@novaivffertility.com, Whatsapp- 9163797900