PROs and Tele counselor

PROs and Tele counselor for consolidated branches Across Tamilnadu. (Trichy, Ettimadai, Villupuram, Erode)

• P*ublic Relations O*fficer

Meaning:
A PRO is responsible for managing the public image, communication, and relationships of an organization or institution. In the education domain (like schools, colleges, or universities), a PRO acts as the link between the institution and the public, including parents, students, media, and community partners.

Domain:

• Education sector (schools, colleges, universities)
• Corporate companies
• Hospitals and healthcare organizations
• Government and public sector departments
• Hospitality and event management

Key Responsibilities:

• Promoting the institution’s brand and achievements
• Coordinating admissions inquiries and visits
• Handling public communications and media relations
• Managing social media, press releases, and events
• Building relationships with parents, students, and stakeholders

Tele Counselor

Meaning:
A Tele Counselor is a telephonic or online admission counselor who interacts with students and parents to provide course information, clarify doubts, and guide them through the admission process.

Domain:

• Education and training institutions
• EdTech companies
• Counseling centers
• Customer support roles in corporate setups

Key Responsibilities:

• Calling prospective students and parents to explain programs
• Following up on leads generated through marketing campaigns
• Guiding students on course selection and eligibility
• Converting inquiries into confirmed admissions
• Maintaining call records and daily reports

In Educational Institutions:

Often, PROs and Tele Counselors work together:

• PROs handle external outreach and public engagement (events, visits, reputation).
• Tele Counselors handle direct communication and lead conversion (phone-based counseling and admissions follow-up).

Job Type: Full-time

Pay: ₹12,000.00 - ₹18,000.00 per month

Benefits:

• Cell phone reimbursement
• Commuter assistance
• Food provided
• Health insurance
• Internet reimbursement
• Provident Fund

Work Location: In person