Project Manager - FRM (Fraud Risk Management)

Experience - 8-15 years Position Reporting To - Head Cards SDG (Solution Delivery Group) Location - Gurugram and Mumbai Role & responsibilities Subject Matter Expert in defining Cards and Payment (IMPS, RTGS, NEFT, UPI etc.) Transaction Fraud Risk Management solution. Functional Knowledge of Card Products, Payment Products, Authorization Life Cycle Working knowledge of Risk Operations, Rule Writing Experience on FALCON. Functional Experience of FALCON Integration with CBS, IVR, SMS/Email Gateway, DCMS, Transaction Authorization System (Base 24/Euronet), UPI Switch, Payment Hub, ESB etc. Understanding of various fraud types across the spectrum of Digital Payments (Cards, UPI, Other Payments initiated through digital channels like mobile application, internet banking applications etc.) Awareness of latest digital technology and understanding of web services or API based messages. Have hands on experience of Documentation (Business Requirement, Standard Operating Process), Test Case Preparation, User Acceptance Testing and ability of leading testing teams for testing scope, test case execution, review of logs etc. Job Summary 80% Individual contributor and 20% UAT Lead Work with IT, Operation and other stakeholder for data mapping exercise involved during integration of FALCON with CBS, IVR, SMS/Email Gateway, DCMS, Transaction Authorization System (Base 24/Euronet), UPI Switch, Payment Hub, ESB etc. Identify and share industry best practices related to fraud risk and work with Operation, IT, Compliance and other stakeholders for its feasibility and implementation End to End project management from analysis of business requirement, documentation of requirement, solution evaluation keeping in view effort estimation versus business justification, quality analysis of the solution through testing, process documentation and risk analysis and implementation / rollout planning and execution including end user training / communication Writing Business Requirement Documents, Standard Operating Procedures, Test Case Preparation. Response to audit queries related to the product and application. Detailed Responsibilities: You are a subject matter expert in defining and configuration of Fraud Risk Management Rules. Work with Operation/Technology/Digital/Data Warehouse/Vendors/other stakeholders to design the solution to meet Fraud Risk mitigation requirements Manage the delivery of the FRM solution across online/offline channels by working with partners and in-house product and technology team(s) Work with product/vendor/technology team(s) to identify improvement area in the application capability/ process to align with the compliance/operation team