Program Specialist

Were Hiring – Program Specialist | US Healthcare Voice Process
Are you experienced in the US Healthcare Voice Process and passionate about helping patients access the care they need? Join our growing team in Bangalore!

What You’ll Do:
Handle outbound calls with patients, providers & insurance companies Verify insurance coverage & eligibility for prescribed therapies Assist patients with enrolment & reimbursement support Coordinate prescriptions with specialty pharmacies Ensure compliance with HIPAA & company SOPs Maintain clear, empathetic communication while documenting all interactions

What We’re Looking For:
2+ years’ experience in US Healthcare Voice Process (Insurance Verification / AR Calling / Patient Support) Strong communication skills (spoken & written English) Knowledge of HIPAA compliance Flexibility to work in rotational/US shifts Bachelor’s degree (Convocation certificate required)

Job Details:
Location: Bangalore ( 5 Days WFO)

• Shift : US Shift 5:30pm to 2:30am / 6pm to 3am
  Contract: 6 Months (Contract-to-Hire) Availability: Immediate to 15 days preferred Transportation: Provided both ways Mode of Interview: Virtual

leothomas@astoncarter.com