Program Manager

Job Summary:

• We are seeking an experiencedProgram Manager

  to drive the planning, execution, and successful delivery of key initiatives across our

  SaaS platform

  . This role requires strong cross-functional collaboration, execution oversight, and process optimization to ensure seamless coordination between engineering, product, marketing, and operations teams. The ideal candidate will have a solid understanding of

  SaaS business models, cloud-based architectures, and Agile methodologies

  .

Key Responsibilities:

Program Planning & Execution:

• Define, scope, and execute

  cross-functional programs

  related to SaaS product development, platform enhancements, and go-to-market strategies.
• Develop and manage program timelines, ensuring alignment with business objectives and customer needs.
• Track progress, identify risks, and proactively mitigate issues to keep programs on track.
• Establish and maintain program documentation, reporting key milestones and metrics to stakeholders.

Stakeholder Management & Communication:

• Collaborate with

  engineering, product, sales, marketing, customer success, and operations

  teams to align priorities and drive execution.
• Collaborate with stakeholders to prioritize

  data-driven insights, KPIs, and self-service analytics initiatives

  .
• Serve as the primary point of contact for program updates, risks, and dependencies.
• Communicate program status and insights to senior leadership, providing data-driven recommendations.

Process Optimization & Agile Execution:

• Implement

  Agile and Lean

  best practices to improve execution efficiency.
• Drive process automation and standardization across teams to improve delivery speed and quality.
• Support sprint planning, retrospectives, and continuous improvement initiatives.

Cross-Functional Coordination:

• Manage dependencies across teams, ensuring smooth collaboration for new feature releases and platform improvements.
• Partner with

  DevOps and engineering teams

  to optimize software deployment and infrastructure scalability.
• Align with marketing and sales teams to ensure seamless

  product launches and feature rollouts

  .

Required Qualifications:

• Bachelor's degree in Business, Computer Science, Engineering, or a related field.
• 5+ years of

  program management experience

  in a SaaS or cloud-based product environment.
• Strong understanding of

  SaaS business models, cloud infrastructure , and Agile development processes

  .
• Experience working with

  Agile teams

  and tools like

  Jira, Confluence, Asana, or Trello

  .
• Experience working with

  BI tools (Tableau, Power BI, Looker, Sisense, etc.)

  and data visualization strategies.
• Excellent problem-solving, stakeholder management, and communication skills.

Preferred Qualifications:

• Familiarity with

  data governance frameworks and compliance standard and data-driven SaaS applications

  .
• Knowledge of

  DevOps, CI/CD pipelines, and cloud security best practices

  .
• Certifications such as

  PMP, CSM, SAFe Agile, or PgMP

  .