Professional Services Engineer

9 - 12 years

25 - 31 Lacs

Posted:4 months ago| Platform: Naukri logo

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Job Type

Full Time

Job Description

We are seeking a highly technical and experienced Professional Services Engineer to act as a dedicated resource for a specific client, overseeing the deployment, configuration, and ongoing support of our Data Dynamics Data Management solutions. The ideal candidate will possess extensive knowledge in NAS Storage (NetApp, EMC, Hitachi HNAS, etc.), Object Storage (S3, Azure Blob, etc.), and advanced expertise in CIFS, NFS, and S3 protocols. This role requires excellent communication and collaboration skills to ensure the successful management of the product on behalf of the client, along with proficiency in Power BI for data analysis and reporting.

Key Responsibilities:
  • Implement and configure Data Management solutions within the client s environment, ensuring optimal performance and reliability.
  • Serve as the primary technical point of contact for the client, managing end-to-end product operations and support.
  • Provide technical expertise and troubleshooting for NAS and Object Storage systems, including CIFS, NFS, and S3 protocols.
  • Collaborate with the client to understand requirements, customize solutions, and address evolving needs.
  • Create and maintain detailed technical documentation and user guides tailored to the client s environment.
  • Develop Power BI dashboards and reports to provide insights into system performance and data management.
  • Train and support the client s team to maximize the value of the implemented solutions.
  • Proactively monitor and address issues to ensure uninterrupted service and optimal performance.
  • Manage multiple priorities effectively, balancing technical operations with client-specific goals.
Required Skills and Qualifications:
  • Bachelor s degree in computer science, Information Technology, or a related field.
  • 9 to 12 years of experience with NAS Storage solutions (NetApp, EMC, Hitachi HNAS) and Object Storage (S3, Azure Blob).
  • Strong knowledge of CIFS, NFS, and S3 protocols.
  • Proficiency in Linux administration and troubleshooting.
  • Proficiency in Power BI for creating and managing dashboards and reports.
  • Excellent communication and interpersonal skills, with a proven ability to handle customer interactions professionally.
  • Strong problem-solving skills and the ability to work independently.
  • Ability to adapt to dynamic client environments and manage multiple responsibilities effectively.
Preferred Qualifications:
  • Experience with scripting languages (e.g., shell, Python) for automation and customization.
  • Familiarity with basic networking concepts and protocols.
  • Certification in relevant technologies (e.g., NetApp Certified Data Administrator, AWS Certified Solutions Architect).
  • This role offers the opportunity to work closely with a client, acting as a trusted advisor and technical expert to ensure the successful management and optimization of our Data Management solutions. If you are a seasoned professional with a passion for technology and client success, we encourage you to apply.

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