Professional Services Consultant

5 - 7 years

5 - 7 Lacs

Posted:1 day ago| Platform: Foundit logo

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Work Mode

On-site

Job Type

Full Time

Job Description

Workfront Consultant is primarily responsible for ensuring the success of Workfront customers by efficiently assessing, crafting, implementing and configuring work management solutions using the Workfront platform.

This role requires a hands-on technical, results-oriented practitioner with a deep business process and integration consultative focus. In addition to implementation consulting expertise, this role requires a guiding approach that increases solution adoption, adds business value, and ultimately optimizes the implementation process to improve the client experience, growing satisfaction and retention.

What you'll Do

  • Deliver reliable, enterprise-grade integrations and facilitate other technical interactions during the customer journey
  • Lead technical discussions with customers throughout project delivery
  • Partner with Pre-Sales Architects, Consulting Delivery Managers, Implementation Consultants and Project Managers to craft and implement integrated solutions for the customer
  • Be responsible for technical development and follow standard operating procedure documentation to support technical delivery and integrations with 3rd party software
  • Solve technical issues by confirming the validity of the problem and providing validated solutions
  • Provide post-deployment technical support for issues related to customer integrations
  • To assess integration needs/requirements, determine solutions, describe the integration process and capabilities, both during pre-sales and post-sales stages of the customer journey.
  • Developing the integration solution (program coding, IPaaS orchestration, ETL configuration, etc.) and identifying vital Workfront configuration to support the integration approach.

What you need to succeed

  • Bachelor's degree with + years of overall experience in Software development.
  • Proven ability in client facing integration and/or implementation work (integration, software development, networking, operations, etc.)
  • Strong communication skills and partner management
  • Proficient with Workfront Fusion or Dell Boomi or equivalent Integration Platform as a Service (IPaaS) provider is desired
  • Proficient Java, PHP, or Python; and JavaScript, HTML, and CSS
  • Familiarity with relational databases / SQL
  • Experience with Data migration from previous client tools & systems
  • Deep technical, analytical, and troubleshooting skill
  • Ability to prioritize challenging tasks in a fast-paced, dynamic environment
  • Experience implementing solutions in a SaaS-based environment
  • Experience implementing solutions for enterprise systems of record (e.g., ERP, HCM/HRIS, SFA/CRM, etc.)
  • Experience working with 3rd party software integrations

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