PRODUCTION SUPPORT

As we continue to expand, we are seeking highly skilled professionals who are enthusiastic about utilizing their expertise to address real-world challenges. Along with offering top-notch employee benefits, we provide valuable resources to empower our team members to reach their full potential. Join us on our journey to make a positive impact. The role available is for Production Support (L1 & L2 support) in Mumbai & Navi Mumbai, requiring 1-4 years of experience. The ideal candidate should hold a Graduation degree in B.Sc or BE in IT or Computers, with ITIL certification being a plus. Key Responsibilities: - Taking complete ownership of L1 and L2 support - Analyzing transactions, logs, and ensuring correct device settlements - Supporting DR/drill activities from an application services perspective - Meeting all SLA requirements effectively Essential Technical Skills: - Proficiency in relational databases, Linux, UNIX, Java, and C++ - Hands-on experience in ATM/Retail transaction switching technology If you are a proactive problem-solver with a passion for technology and a desire to contribute to meaningful projects, we welcome you to apply for this role and be a part of our dynamic team.,