Production & Client Orders (Bridal)

Role Overview

We are looking for a detail-oriented and organized individual to manage the end-to-end process of bridal production and client orders. This role requires a strong balance of production coordination, timeline management, and client servicing to ensure flawless delivery of bespoke bridal pieces.

Key Responsibilities

Production Management

• Coordinate with design and sampling teams to ensure smooth transition from design finalization to production.
• Prepare and maintain detailed production schedules, tracking progress against deadlines.
• Monitor quality standards at each stage of production, ensuring bridal pieces meet brand benchmarks.
• Liaise with artisans, vendors, and embroidery/finishing units for timely completion of work.
• Maintain inventory of fabrics, trims, and embellishments required for bridal collections.

Client Order Management

• Serve as the primary point of contact for bridal clients regarding their custom orders.
• Record client measurements, customizations, and delivery timelines with accuracy.
• Share progress updates with clients and address queries during the production cycle.
• Oversee client trials/fittings and coordinate with the production team on alterations.
• Ensure on-time and seamless delivery of final bridal ensembles.

Operations & Coordination

• Maintain detailed order sheets and ensure documentation accuracy.
• Support in vendor management, including sourcing and follow-ups for fabrics/embellishments.
• Collaborate with logistics for smooth dispatches and deliveries.
• Generate weekly reports on order status, production timelines, and client deliveries.

Requirements

• Graduate/Postgraduate in Fashion Management, Production, or related field.
• 24 years of experience in bridal or couture production/client servicing.
• Strong organizational and time-management skills with attention to detail.
• Excellent communication and client relationship management skills.
• Ability to handle multiple orders and strict deadlines.
• Knowledge of bridal wear fabrics, embroideries, and finishing techniques preferred.

[HIDDEN TEXT]