Production Analyst, Associate

Deutsche Bank

6 - 8 years

0 Lacs

pune maharashtra india

Posted:3 days ago| Platform: Foundit logo

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Skills Required

sap bank analyzer sap-bp post processing offices within sap systems sap basis activities sap payments engine sap account management sap-dm sap-ba sap core banking automic workload automation uc4 communication protocols batch processing within sap systems sap-crm sap fi sap-bw interface technologies sap banking services

Work Mode

On-site

Job Type

Full Time

Job Description

Position Overview

Job Title: Production Analyst, Associate

Location: Pune, India

Role Description

Production is responsible for the supply of IT services to the bank. The Production analyst works as a member of the IT department and provides second level production services and end level technologies to different clients and business lines across Deutsche Bank. They work as the point of contact and the escalation point for members of the business and ensure effective restoration of product services by taking control of and managing each incident. In this role, they will interact directly with several different populations. The Production analyst will liaise directly with IT Application Owners and CIO, IT infrastructure groups, Operations, and key business stakeholders.
The role is to support applications in the Banking domain. The primary application to support is Spar Support (SAP DM) - Savings Accounts management.
The Production analyst has specialist expertise in one or more technical domains and ensures that all associated Service Operations stakeholders are provided with an optimum level of service in line with Service Level Agreements (SLAs)/Operating Level Agreements (OLAs).

The Production analyst has knowledge and experience of all relevant tools used in the Service Management environment.
Work includes:

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