Product Trainee

Position:

Job Summary:

Message Central is seeking a proactive and enthusiastic Product Trainee to join our team. This role offers an excellent opportunity to gain hands-on experience with our CPaaS (Communication Platform as a Service) SaaS product. Youll assist in the development, enhancement, and support of API-based messaging solutions like SMS and other emerging communication technologies.

This position is ideal for recent graduates or early-career professionals looking to grow in a dynamic, fast-paced SaaS environment.

Key Responsibilities:

1. Support Product Strategy:

   Assist in researching and formulating product strategies based on industry trends, user feedback, and business goals.

2. Learn API Integration Concepts:

   Gain exposure to API-driven development, helping the team enhance integration capabilities for customers.

3. Assist with SMS & Communication Features:

   Learn and support the development of SMS and messaging features within the platform.

4. Market & Competitive Research:

   Contribute to research on competitors, technologies, and communication trends to inform product development.

5. Cross-Team Collaboration:

   Work alongside engineering, design, and marketing teams to assist with planning and executing product initiatives.

6. Customer Feedback Gathering:

   Participate in collecting and organizing customer insights through surveys, interviews, and usage data.

7. Product Documentation:

   Help prepare product documentation, feature descriptions, and internal training materials.

8. Agile Participation:

   Join sprint planning, daily stand-ups, and sprint reviews to understand Agile workflows.

9. Continuous Learning:

   Stay updated on CPaaS innovations, SaaS practices, and emerging tech in the communication domain.

Qualifications:

• Bachelor’s degree in computer science, Business, Engineering, or a related field.
• Passion for SaaS products, APIs, and communication technologies.
• Strong analytical, communication, and organizational skills.
• Basic understanding of Agile/Scrum methodologies (preferred).
• Willingness to learn and adapt in a collaborative environment.

Training Duration:

3 months with potential for full-time employment based on performance and business needs.