Position: Product Trainee Company: Message Central Location: Gurgaon, Full time, 5 days from office Product Link: https://www.messagecentral.com Job Summary: Message Central is seeking a proactive and enthusiastic Product Trainee to join our team. This role offers an excellent opportunity to gain hands-on experience with our CPaaS (Communication Platform as a Service) SaaS product. Youll assist in the development, enhancement, and support of API-based messaging solutions like SMS and other emerging communication technologies. This position is ideal for recent graduates or early-career professionals looking to grow in a dynamic, fast-paced SaaS environment. Key Responsibilities: Support Product Strategy: Assist in researching and formulating product strategies based on industry trends, user feedback, and business goals. Learn API Integration Concepts: Gain exposure to API-driven development, helping the team enhance integration capabilities for customers. Assist with SMS & Communication Features: Learn and support the development of SMS and messaging features within the platform. Market & Competitive Research: Contribute to research on competitors, technologies, and communication trends to inform product development. Cross-Team Collaboration: Work alongside engineering, design, and marketing teams to assist with planning and executing product initiatives. Customer Feedback Gathering: Participate in collecting and organizing customer insights through surveys, interviews, and usage data. Product Documentation: Help prepare product documentation, feature descriptions, and internal training materials. Agile Participation: Join sprint planning, daily stand-ups, and sprint reviews to understand Agile workflows. Continuous Learning: Stay updated on CPaaS innovations, SaaS practices, and emerging tech in the communication domain. Qualifications: Bachelor’s degree in computer science, Business, Engineering, or a related field. Passion for SaaS products, APIs, and communication technologies. Strong analytical, communication, and organizational skills. Basic understanding of Agile/Scrum methodologies (preferred). Willingness to learn and adapt in a collaborative environment. Training Duration: 3 months with potential for full-time employment based on performance and business needs.
About the Role: We are looking for a dynamic and enthusiastic Junior Trainee Account Manager with Spanish language proficiency to join our growing team. This is a great opportunity for someone who is eager to build a career in client servicing and account management, especially in the telecom/VAS domain. Key Responsibilities: Support the Account Management team in handling day-to-day client communications. Assist in managing accounts across Spanish-speaking territories. Translate and localize documents, presentations, and client communication as required. Learn and understand VAS offerings and help in pitching solutions to clients & maintain relationship with existing clients Requirements: Bachelor’s degree in business, Communications, or related field. Proficiency in Spanish (spoken and written) – B2 level or above preferred. 0–1 year of experience in account management, client servicing, or similar roles (internships count). Excellent communication and interpersonal skills. Basic understanding of digital/telecom/tech-based solutions is a plus. Quick learner with a collaborative mindset. What We Offer: Hands-on training and mentorship in VAS and telecom industry operations. Exposure to international markets, especially Spanish-speaking regions. Growth path to a full-time Account Manager role. A collaborative and energetic work environment.
Location: Dubai or Remote (with focus on EMEA & Asia) Reports to: CEO / Head of Business About Us We are a fast-growing CPaaS player with deep telco relationships and direct connects, offering Enterprise-grade SMS, WhatsApp, and RCS solutions. With a robust product portfolio and exclusive telco partnerships, we are poised for aggressive enterprise growth. Role Summary We are looking for a proven Enterprise Hunter to drive new business acquisition across mid and large enterprises. You will own the full sales cycle from prospecting to closing — targeting use cases like customer engagement, authentication, and transactional messaging. Key Responsibilities Own and drive new business acquisition for SMS, WhatsApp, RCS, and future products. Identify, engage, and convert target accounts in key verticals (BFSI, Retail, Travel, E-commerce, etc.). Manage complex, multi-stakeholder sales cycles with Marketing, IT, and Digital leaders. Build relationships with strategic enterprise clients and channel partners. Work closely with product and tech teams to deliver tailored solutions. Meet and exceed quarterly revenue targets. Represent the company at key industry events and forums. What We’re Looking For 5–10 years of enterprise sales experience, with at least 2 years in CPaaS, Messaging, or adjacent SaaS/Telco space. Track record of closing large, complex deals ($100K+ ARR). Ability to prospect, pitch, negotiate, and close independently. Existing network across relevant industries in EMEA/Asia is a strong plus. Consultative, solution-selling approach with strong business acumen. Self-starter, comfortable working in a fast-paced, entrepreneurial environment. What We Offer Competitive base + aggressive commission structure. Opportunity to build a regional enterprise business. Work with a founder-led, high-growth CPaaS player. Flexibility, autonomy, and a high-impact role
About the Role Were looking for a Lead Engineer with strong experience in telecom core networks and system integration to lead the design and development of a new Entitlement Server supporting SIM-based silent authentication . This is a strategic R&D role where you will work closely with our backend and product teams to build a carrier-grade platform that interfaces with mobile operator infrastructure. This role is ideal for someone who understands telecom protocols, knows how to integrate with HSS/AAA systems, and can design backend systems even if not hands-on coding daily. Role & responsibilities Own the system architecture and integration design for the entitlement server. Work closely with mobile network operators to understand their HSS/HLR, AAA, and core integration requirements. Design and review APIs that enable SIM/eSIM-based silent authentication flows. Guide developers and ensure compliance with GSMA TS.43 and 3GPP standards. Lead technical discussions and interface with security, backend, and cloud teams. Support internal and external testing, audits, and pilot deployments. Preferred candidate profile Should have experience in telecom systems or core network software. Strong understanding of mobile authentication (EAP-AKA/ SIM-based auth). Experience working with HSS, AAA, or IMS systems in real-world telecom environments. Familiarity with GSMA standards (especially TS.43) is a strong plus. Good system design and documentation skills. Solid knowledge of backend systems, preferably with experience in Java-based environments. Clear communicator who can work across technical and business teams. Bonus Points For Experience with 5G Core or GSMA Open Gateway APIs. Prior work on entitlement platforms, provisioning systems, or SIM authentication flows. Understanding of container-based deployments (e.g., Docker, Kubernetes). Why Join Us Youll lead a first-of-its-kind project that modernizes telecom authentication using the SIM. Youll be shaping the future of secure, seamless user experiences for mobile serviceswithout passwords or OTPs.
Role Summary The DGM/GM Technical Operations and Deployment will lead end-to-end technical execution across deployment projects and ongoing operations. This role involves managing team, coordinating with cross-functional departments, ensuring compliance and quality, and driving timely and cost-effective deployment and Tech Ops services or infrastructure. Role & responsibilities Technical Deployment Lead the planning, execution, and monitoring of infrastructure or application deployment projects (system installation, platform integration). Define deployment strategies, timelines, and resource plans in coordination with project stakeholders. Ensure seamless integration with existing systems and minimize downtime during deployments. Operations Management Oversee day-to-day technical operations ensuring service uptime, SLAs, and optimal system performance. Drive process improvement initiatives to enhance operational efficiency and reduce costs. Implement tools and dashboards for proactive monitoring, incident management, and performance reporting. Team & Partner Management Should have experience to manage the team of technical operations and deployment. Ensure adequate training, staffing, and motivation to the team. Monitor and evaluate team performance and ensure adherence to SLAs. Mange external partners to ensure quality, timeline and cost effectiveness. Compliance & Quality Assurance Ensure all deployments and operations adhere to regulatory requirements, industry standards, and internal SOPs. Lead audits, root cause analysis, and corrective actions for technical failures and operational gaps. Cross-functional Collaboration Collaborate with product, engineering, customer support, and business team to align technical operations with business needs. Act as a key escalation point for complex deployment and operational issues, Key Skills & Competencies Strong understanding of technical infrastructure, systems integration, or telecom and CPaas. Ensure all technical operations and deployments meet industry standards, regulatory guidelines, and internal SOPs. Lead audits, inspections, and root cause analysis for operational issues or deployment failures. Hands-on experience with deployment planning, rollout execution, and vendor coordination. Collaborate closely with product, technology, and customer team to align operational capabilities with business requirements. Strong problem-solving, leadership, and communication abilities. Software knowledge of Java, Linux, SQL, or related skills will be added advantages. Hands-on experience with cloud platforms (AWS, Azure, GCP), CI/CD, monitoring tools. Own and champion automation and agentic AI adoption as a key metric across organisation.
Job Title: DGM/GM – Technical Operations & Deployment Experience: 12–18 years Location: Gurugram (5 days working from office) Qualification – Technical Graduate/Post Graduate, or related field Role Summary The DGM/GM – Technical Operations and Deployment will lead end-to-end technical execution across deployment projects and ongoing operations. This role involves managing team, coordinating with cross-functional departments, ensuring compliance and quality, and driving timely and cost-effective deployment and Tech Ops services or infrastructure. Key Responsibilities Technical Deployment Lead the planning, execution, and monitoring of infrastructure or application deployment projects (system installation, platform integration). Define deployment strategies, timelines, and resource plans in coordination with project stakeholders. Ensure seamless integration with existing systems and minimize downtime during deployments. Operations Management Oversee day-to-day technical operations ensuring service uptime, SLAs, and optimal system performance. Drive process improvement initiatives to enhance operational efficiency and reduce costs. Implement tools and dashboards for proactive monitoring, incident management, and performance reporting. Team & Partner Management Should have experience to manage the team of technical operations and deployment. Ensure adequate training, staffing, and motivation to the team. Monitor and evaluate team performance and ensure adherence to SLAs. Mange external partners to ensure quality, timeline and cost effectiveness. Compliance & Quality Assurance Ensure all deployments and operations adhere to regulatory requirements, industry standards, and internal SOPs. Lead audits, root cause analysis, and corrective actions for technical failures and operational gaps. Cross-functional Collaboration Collaborate with product, engineering, customer support, and business team to align technical operations with business needs. Act as a key escalation point for complex deployment and operational issues Key Skills & Competencies Strong understanding of technical infrastructure, systems integration, or telecom and CPaas. Ensure all technical operations and deployments meet industry standards, regulatory guidelines, and internal SOPs. Lead audits, inspections, and root cause analysis for operational issues or deployment failures. Hands-on experience with deployment planning, rollout execution, and vendor coordination. Collaborate closely with product, technology, and customer team to align operational capabilities with business requirements. Strong problem-solving, leadership, and communication abilities. Software knowledge of Java, Linux, SQL, or related skills will be added advantages. Hands-on experience with cloud platforms (AWS, Azure, GCP), CI/CD, monitoring tools. Own and champion automation and agentic AI adoption as a key metric across organisation
Job Description Key Responsibilities : Lead the IT operations team to ensure the continuous availability, reliability, and performance of technology infrastructure and services. Oversee data center management, network architecture, storage systems, virtualization, and server infrastructure (on-premise and cloud-based). Manage and monitor cloud infrastructure (AWS/Azure/Google Cloud) ensuring optimal performance, scalability, and cost-efficiency. Ensure proper implementation of ITIL-based practices such as incident management, problem management, change management, and service level agreements (SLAs). Drive automation and monitoring initiatives to improve system uptime, proactive issue resolution, and incident prevention. Develop and implement robust backup and disaster recovery strategies aligned with business continuity requirements. Coordinate with cybersecurity teams to enforce security best practices, threat mitigation, and compliance with data protection regulations. Maintain vendor relationships for hardware, software, network services, and third-party IT solutions, ensuring SLA compliance and cost optimization. Support ERP, CRM, and other enterprise applications from an infrastructure and availability perspective. Establish governance frameworks, policies, and SOPs for technology operations and ensure their consistent application. Participate in IT budgeting, forecasting, and cost control initiatives. Provide technical leadership, mentoring, and performance management of the TechOps team. Collaborate with other IT and business leaders to align infrastructure strategy with organizational goals. Lead RCA (Root Cause Analysis) and ensure continuous improvement for all major incidents and Skills & Competencies : Strong understanding of enterprise IT infrastructure, including networking, servers, storage, databases, cloud, and endpoint systems. Proficiency in managing cloud services (AWS, Azure, GCP), containerized environments (Docker, Kubernetes), and hybrid setups. Hands-on experience with monitoring tools (Nagios, Zabbix, SolarWinds, etc.) and automation tools (Ansible, Terraform, etc.) Expertise in ITIL frameworks, service management tools (ServiceNow, Freshservice), and SLA reporting. In-depth knowledge of cybersecurity best practices and compliance frameworks (ISO 27001, GDPR, etc.) Excellent leadership, communication, vendor negotiation, and problem-solving skills. Proven ability to manage cross-functional teams and large-scale IT operations in a dynamic : Bachelors degree in Computer Science, Information Technology, Engineering, or related field (Masters degree preferred). Certifications such as ITIL v4, PMP, AWS/Azure Certified Solutions Architect, or equivalent are highly desirable. Minimum of 6 years of progressive experience in IT operations, with at least 45 years in a senior leadership/management capacity (ref:hirist.tech)
What role will accomplish: (Job Description) You will focus on generating new business opportunities by adding new contacts into the sales pipeline. This is accomplished through outbound prospecting, also called cold outreach.” Every day, this requires continually thinking of fresh lead development ideas and strategies to source possible prospects for your funnel. This is typically done through cold calls and emails, and it involves working closely with sales team to maintain their prospects and scheduling the Calendar. The ideal candidate will have a proven track record of success in enterprise sales and an understanding of the CPaaS market. Job Responsibilities and KRA’s: Along with sales responsibilities, Lead generation you will freeing up your time to focus on other areas of the business generation. You will assist sales professionals to succeed by establishing relationships with potential customers and converting cold leads into warm leads. Research and figure out potential growth categories and clients. Work on insights to scale the business. Preferred Skills & Qualification Requirements: Bachelor’s degree in business, Marketing, or a related field 1+ years of experience in enterprise sales, with a proven track record in Lead generation & presales process Good knowledge of the CPaaS market, specifically A2P messaging and WhatsApp Marketing Automation and its competitive landscape Excellent communication and interpersonal skills, with the ability to build strong relationships with clients. Strong analytical skills, with the ability to gather and interpret data to make informed decisions Self-starter with a positive and solution-oriented mindset What is Message Central? Message Central (U2opia Mobile Group) is a dynamic and innovative company specializing in communication solutions for businesses of all sizes. Our mission is to empower organizations with efficient, secure, and seamless messaging services that enhance productivity and foster effective collaboration.
Role Summary The DGM/GM - Technical Operations and Deployment will lead end-to-end technical execution across deployment projects and ongoing operations. This role involves managing team, coordinating with cross-functional departments, ensuring compliance and quality, and driving timely and cost-effective deployment and Tech Ops services or infrastructure. Key Responsibilities Deployment Lead the planning, execution, and monitoring of infrastructure or application deployment projects (system installation, platform integration). Define deployment strategies, timelines, and resource plans in coordination with project stakeholders. Ensure seamless integration with existing systems and minimize downtime during deployments. Operations Management Oversee day-to-day technical operations ensuring service uptime, SLAs, and optimal system performance. Drive process improvement initiatives to enhance operational efficiency and reduce costs. Implement tools and dashboards for proactive monitoring, incident management, and performance reporting. Team & Partner Management Should have experience to manage the team of technical operations and deployment. Ensure adequate training, staffing, and motivation to the team. Monitor and evaluate team performance and ensure adherence to SLAs. Mange external partners to ensure quality, timeline and cost effectiveness. Compliance & Quality Assurance Ensure all deployments and operations adhere to regulatory requirements, industry standards, and internal SOPs. Lead audits, root cause analysis, and corrective actions for technical failures and operational Collaboration : Collaborate with product, engineering, customer support, and business team to align technical operations with business needs. Act as a key escalation point for complex deployment and operational Skills & Competencies : Strong understanding of technical infrastructure, systems integration, or telecom and CPaas. Ensure all technical operations and deployments meet industry standards, regulatory guidelines, and internal SOPs. Lead audits, inspections, and root cause analysis for operational issues or deployment failures. Hands-on experience with deployment planning, rollout execution, and vendor coordination. Collaborate closely with product, technology, and customer team to align operational Capabilities With Business Requirements. Strong problem-solving, leadership, and communication abilities. Software knowledge of Java, Linux, SQL, or related skills will be added advantages. Hands-on experience with cloud platforms (AWS, Azure, GCP), CI/CD, monitoring tools. Own and champion automation and agentic AI adoption as a key metric across organisation (ref:hirist.tech)
About The Role Were looking for a Lead Engineer with strong experience in telecom core networks and system integration to lead the design and development of a new Entitlement Server supporting SIM-based silent authentication. This is a strategic R&D role where youll work closely with our backend and product teams to build a carrier-grade platform that interfaces with mobile operator infrastructure. This role is ideal for someone who understands telecom protocols, knows how to integrate with HSS/AAA systems, and can design backend systemseven if not hands-on coding daily. What Youll Do Own the system architecture and integration design for the entitlement server Work closely with mobile network operators to understand their HSS/HLR, AAA, and core integration requirements Design and review APIs that enable SIM/eSIM-based silent authentication flows Guide developers and ensure compliance with GSMA TS.43 and 3GPP standards Lead technical discussions and interface with security, backend, and cloud teams Support internal and external testing, audits, and pilot Were Looking For : Should have experience in telecom systems or core network software Strong understanding of mobile authentication (EAP-AKA / SIM-based auth) Experience working with HSS, AAA, or IMS systems in real-world telecom environments Familiarity with GSMA standards (especially TS.43) is a strong plus Good system design and documentation skills Solid knowledge of backend systems, preferably with experience in Java-based environments Clear communicator who can work across technical and business Points For : Experience with 5G Core or GSMA Open Gateway APIs Prior work on entitlement platforms, provisioning systems, or SIM authentication flows Understanding of container-based deployments (e.g., Docker, Join Us : Youll lead a first-of-its-kind project that modernizes telecom authentication using the SIM. Youll be shaping the future of secure, seamless user experiences for mobile services (ref:hirist.tech)
Position: Product Trainee Company: Message Central Location: Gurgaon, Full time, 5 days from office Product Link: https://www.messagecentral.com Job Summary: Message Central is seeking a proactive and enthusiastic Product Trainee to join our team. This role offers an excellent opportunity to gain hands-on experience with our CPaaS (Communication Platform as a Service) SaaS product. Youll assist in the development, enhancement, and support of API-based messaging solutions like SMS and other emerging communication technologies. This position is ideal for recent graduates or early-career professionals looking to grow in a dynamic, fast-paced SaaS environment. Key Responsibilities: Support Product Strategy: Assist in researching and formulating product strategies based on industry trends, user feedback, and business goals. Learn API Integration Concepts: Gain exposure to API-driven development, helping the team enhance integration capabilities for customers. Assist with SMS & Communication Features: Learn and support the development of SMS and messaging features within the platform. Market & Competitive Research: Contribute to research on competitors, technologies, and communication trends to inform product development. Cross-Team Collaboration: Work alongside engineering, design, and marketing teams to assist with planning and executing product initiatives. Customer Feedback Gathering: Participate in collecting and organizing customer insights through surveys, interviews, and usage data. Product Documentation: Help prepare product documentation, feature descriptions, and internal training materials. Agile Participation: Join sprint planning, daily stand-ups, and sprint reviews to understand Agile workflows. Continuous Learning: Stay updated on CPaaS innovations, SaaS practices, and emerging tech in the communication domain. Qualifications: Bachelor’s degree in computer science, Business, Engineering, or a related field. Passion for SaaS products, APIs, and communication technologies. Strong analytical, communication, and organizational skills. Basic understanding of Agile/Scrum methodologies (preferred). Willingness to learn and adapt in a collaborative environment. Training Duration: 3 months with potential for full-time employment based on performance and business needs.
About the Role We are looking for a System Integration Engineer with strong experience in telecom core networks and system integration to lead the design and development of a new Entitlement Server supporting SIM-based silent authentication . This is a strategic R&D role where you will work closely with our backend and product teams to build a carrier-grade platform that interfaces with mobile operator infrastructure. This role is ideal for someone who understands telecom protocols, knows how to integrate with HSS/AAA systems, and can design backend systems even if not hands-on coding daily. Role & responsibilities Own the system architecture and integration design for the entitlement server. Work closely with mobile network operators to understand their HSS/HLR, AAA, and core integration requirements. Design and review APIs that enable SIM/eSIM-based silent authentication flows. Guide developers and ensure compliance with GSMA TS.43 and 3GPP standards. Lead technical discussions and interface with security, backend, and cloud teams. Support internal and external testing, audits, and pilot deployments. Preferred candidate profile Should have experience in telecom systems or core network software. Strong understanding of mobile authentication (EAP-AKA/ SIM-based auth). Experience working with HSS, AAA, or IMS systems in real-world telecom environments. Familiarity with GSMA standards (especially TS.43) is a strong plus. Good system design and documentation skills. Solid knowledge of backend systems, preferably with experience in Java-based environments. Clear communicator who can work across technical and business teams. Bonus Points For Experience with 5G Core or GSMA Open Gateway APIs. Prior work on entitlement platforms, provisioning systems, or SIM authentication flows. Understanding of container-based deployments (e.g., Docker, Kubernetes). Why Join Us You'll lead a first-of-its-kind project that modernizes telecom authentication using the SIM. You'll be shaping the future of secure, seamless user experiences for mobile services without passwords or OTPs.
As a Product Manager, you will collaborate closely with a diverse team to develop and introduce new features and experiences that significantly impact the product. Working alongside engineers, designers, researchers, and analysts throughout the product lifecycle, you will also engage with the co-founders and VPs across various functions. This role requires exceptional execution, innovative thinking, a commitment to quality, problem-solving with a creative approach while prioritizing user needs, and the drive to bring projects to successful completion. Our design methodology is deeply rooted in insights gathered from multiple sources, encompassing both quantitative and qualitative data such as Analytics, User Testing, and Product Experiments. This enables us to optimize the product's potential to meet user requirements while minimizing subjective judgments. Your responsibilities will include identifying market opportunities, shaping the product's vision and strategy, and comprehending customer needs and behavior through research, feedback analysis, click stream data, and direct customer interactions. Regular analysis of product metrics will inform product enhancements and innovations aimed at setting us apart from competitors. Conducting thorough competitive analyses and devising actionable plans while maintaining a detailed understanding of the competitive landscape will be essential. Collaboration with various teams including Engineering, Research, Quality Assurance, Design, Finance, Legal, Customer Support, and Marketing will be crucial in fostering synergies that lead to the delivery of a high-quality product. You will closely collaborate with the engineering team to determine optimal technical solutions and feasible execution timelines. In addition, you will be responsible for developing product specification documents, leading product specification reviews with key stakeholders, and analyzing product analytics to extract valuable insights for adoption, growth, and user engagement. Desired Candidate Profile: - 2+ years of product management experience is preferred. - Proficiency in core product management concepts is advantageous; a clear understanding of why you aspire to be a product manager is fundamental. - Ability to extract data using basic SQL queries and pose insightful questions based on data analysis. - Proficient in collaborating with engineers and designers to deliver products and metrics. - Self-reliant nature with a strong focus on execution. - Ability to deeply comprehend the customer experience, identify product gaps, generate innovative ideas to increase market share, enhance customer experience, and drive growth. This is a Full-Time position based in Gurgaon with a Hybrid work model.,
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