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Infor
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Product Support Analyst

Product Support Analyst

Name: Jobpe
Address: T-Hub, Plot No 1/C, Sy No 83/1, Raidurgam panmaktha, Knowledge City Rd, Hyderabad, Telangana, 500081, IN
Telephone: +91-83339-09630
Price range: Free

Infor

2 - 4 years

10 - 11 Lacs

Bengaluru

Posted:4 hours ago| Platform:

Apply

Skills Required

Customer service orientation Networking Linux data science TCP/IP Product Support Analyst Windows Troubleshooting digital transformation DHCP

Work Mode

Work from Office

Job Type

Full Time

Job Description

Description & Requirements

Basic Qualifications:

Strong command of the English language to effectively articulate complex ideas in simple terms to customers.
Exceptional interpersonal and customer service/orientation skills.
Experience range: 2-4 years work experience and knowledge of PC s, networks and hardware troubleshooting.
Exceptional interpersonal and customer service/orientation skills.
Working knowledge of current Windows and Linux operating systems and their associated tools and file structures.
Proficiency in basic Microsoft applications (Word, PowerPoint, Excel)
Industry knowledge: Understanding of fast food and/or POS restaurant operations and systems.
Advanced problem solving and analytic skills
Able to both multi-task and manage priorities effectively.

Preferred Qualifications:

with Point of Sale, restaurant, or fast-food work environments and terminology.
Working knowledge of computer system networking topologies, troubleshooting and tools, including TCP/IP, O/S command line utilities, DHCP vs fixed IP addresses, and subnet masks.

About Infor

Infor is a global leader in business cloud software products for companies in industry specific markets. Infor builds complete industry suites in the cloud and efficiently deploys technology that puts the user experience first, leverages data science, and integrates easily into existing systems. Over 60,000 organizations worldwide rely on Infor to help overcome market disruptions and achieve business-wide digital transformation.

For more information visit www.infor.com

Our Values

At Infor, we strive for an environment that is founded on a business philosophy called Principle Based Management (PBM ) and eight Guiding Principles: integrity, stewardship & compliance, transformation, principled entrepreneurship, knowledge, humility, respect, self-actualization. Increasing diversity is important to reflect our markets, customers, partners, and communities we serve in now and in the future.

We have a relentless commitment to a culture based on PBM. Informed by the principles that allow a free and open society to flourish, PBM prepares individuals to innovate, improve, and transform while fostering a healthy, growing organization that creates long-term value for its clients and supporters and fulfillment for its employees.

Infor is an Equal Opportunity Employer. We are committed to creating a diverse and inclusive work environment. Infor does not discriminate against candidates or employees because of their sex, race, gender identity, disability, age, sexual orientation, religion, national origin, veteran status, or any other protected status under the law. If you require accommodation or assistance at any time during the application or selection processes, please submit a request by following the directions located in the FAQ section at the bottom of the infor.com/about/careers webpage.

At Infor we value your privacy that s why we created a policy that you can read here .

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Product Support Analyst