Product Quality and validation

As a qualified candidate with a BTech degree in Computer Science or Electronics & Communication and 1 to 2 years of experience, you will be responsible for the following key tasks: Product Inspection & Testing: - You will be required to perform validation and verification testing to ensure the consistency of products. - Investigate and effectively resolve any quality issues or defects that may arise during the testing process. - Maintain detailed test records and generate quality reports to track and communicate the outcomes of the testing procedures. - Analyze the root causes of quality failures and implement appropriate corrective actions to address them effectively. Customer Complaint Handling & CAPA (Corrective and Preventive Actions): - Conduct thorough investigations into customer complaints and non-conformance issues to identify areas of improvement. - Develop and implement CAPA processes to proactively address and prevent recurring quality issues, ensuring continuous enhancement of product quality. - Collaborate closely with cross-functional teams to enhance customer satisfaction levels by addressing feedback and implementing necessary improvements. Your role will be crucial in ensuring the quality and consistency of products through meticulous testing procedures and efficient handling of customer complaints, ultimately contributing to the overall success and reputation of the organization.,