Product Performance Engineer

Role Overview: As a member of the Retail Electric Power Application Engineering team at Caterpillar Inc., you will play a crucial role in providing front line technical support to dealers and sales teams, specifically focusing on packaged generator set products. Your technical knowledge and desire to engage closely with end customers and their projects will be key to delivering sales results and understanding customer needs. You will collaborate with various departments within Caterpillar to drive future product development and ensure customer satisfaction. Key Responsibilities: - Respond to dealer technical inquiries on Electric Power products, including developing Design to Order (DTO) quotations for custom products. - Consult with dealers and sales organizations on product offerings, providing project-specific technical guidance and acting as an interface to core engineering teams. - Provide feedback to engineering and product definition teams to drive future product development. - Act as a liaison to a specific sales region, leading the A&I team in more focused support. - Deliver product application training, create independent materials, and white papers on frequently requested topics. - Understand Tender specifications, communicate with engineering teams, and assist in producing submittal documents. - Act as a consultant regarding industry trends and future strategies of key industry leaders. - Communicate effectively across different audiences to gain understanding and acceptance of ideas and recommendations. - Stay updated on new industry trends, technology changes, and regulations affecting the competitive environment. - Have knowledge of electrical and mechanical interfaces between Genset and Customer equipment at the site. - Make regular visits to job locations, foreign and domestic, to provide advice and counsel to potential customers. - Work effectively with people from diverse backgrounds, internally and externally, to resolve differences and develop collaborative relationships. - Demonstrate good verbal and written communication skills, including seeking approval and consensus. Qualifications Required: - Degree in Electrical Engineering. - Minimum of 10 years of experience with product and/or industry expertise. - Willingness to travel up to 25% of the time throughout the year. - Previous technical experience working with Genset controllers, Electrical System Architecture, Synchronization and Paralleling schemes, Control and Protection in Power System. - Multidisciplinary skills in Business Development, Sales & Marketing, Technical Sales. - Significant account management experience and/or commercial experience within the company, or as a fully contributing member on significant projects or teams. - Excellent analytical and computer skills. Desired Qualifications: - Previous field technical or sales experience working with Customers/Dealers/Distributors, preferably as Cat Reps / Territory Managers / Product Support Rep. - Familiarity with various Caterpillar systems (TMI, EOMP, CSQ, EDDC, and other technical, drawing, and operations systems). - Knowledge of advanced Excel programming. - Familiarity with business Intelligence Tools to visualize and analyze data like MS PowerBi.,