Product Owner

Job ID: 21778

Location: Chennai, IN

Area of interest: Retail Banking

Job type: Regular Employee

Work style: Hybrid Working

Opening date: 10 Apr 2025

• Automate business processes with best solution to serve SCB clients. Drive >95% digital onboarding and >90% straight through. Improve efficiency and enhance customer service. Strategically plan and mitigate SCB level Obsolescence for OB.Partner with region and market wise stakeholders - digital, operations, risk, legal & compliance to assess/ improve business processes. Publish strategic approach and solution papers covering- scalability, extendibility and maintainability. Toll gate for SCB Obsolescence (aligned with architecture & technology)

• Socialize and sell approach/solutions to group, region & markets. Engage Tech to get cost proposal and approve for solutions. Lead Delivery of programs & Implement solution within schedules. Own solutioning and risk mitigation in all areas of Operations, delivery, UAT, interfaces and technical.

• Establish testing methods for business apps- automation focused. Own, monitor and measure the benefits of solutions deployed. Review the product backlogs and sign off on MVPs for Markets. Understand the business value / benefit case (revenue, efficiency, saves, risks and regulatory) against each back log and question it. Ensure requirements into system’s parts and other related products with the support of architect & POs

• Lead through example and exhibit the appropriate culture and values. Work in collaboration with Country, Technology and Risk and control partners.

• Responsible for identifying, assessing, monitoring, controlling and mitigating risks to the Group.

• Display awareness and understanding of the Operational Risk Framework for Retail Banking. Responsible for identifying, assessing, monitoring, controlling and mitigating compliance risks pertaining to process changes

• Country, Group, Technology and Operations

• Embed Here for good and Group’s brand and values in team; Perform other responsibilities assigned under Group, Country, Business or Functional policies and procedures; Multiple functions (double hats);

• AGILE
• Product Owner Certification
• SQL

• Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
• Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
• Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term

• Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.
• Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.
• Flexible working options based around home and office locations, with flexible working patterns.
• Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
• A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.
• Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.