Product Owner – Platform Rollout & Customer Experience

About iVoyant

iVoyant is on a mission to simplify enterprise integration through our low-code, cloud-native platform. As our suite of SaaS products rapidly expands, were looking for a Product Owner who thrives at the intersection of product vision, engineering execution, and customer engagement.

Role Overview

Product Owner Platform Rollout & Customer Experience

own how its delivered, understood, and adopted.

Key Responsibilities

Roadmap Ownership & Delivery

• Define and maintain clear product roadmaps aligned with business goals and customer needs
• Collaborate with engineering teams to decompose features into actionable sprints
• Prioritize backlogs across multiple product lines and maintain product health through continuous grooming

Customer Engagement & Leadership Alignment

• Conduct discovery sessions, user workshops, and deep-dive demos with enterprise customers
• Engage with senior leadership on the customer side to understand strategic needs and communicate product vision
• Gather actionable feedback and translate it into features that improve customer success and retention

Product Documentation & Enablement

• Lead the development of product documentation, internal knowledge bases, and release notes
• Own the presentation layer building and delivering compelling demos and roadshow materials
• Ensure GTM teams and customers are informed and enabled throughout the product lifecycle

Cross-Functional Collaboration

• Partner with UX/UI, engineering, and QA to ensure customer-friendly, technically feasible solutions
• Collaborate with marketing, sales, and support to align on messaging, onboarding, and rollout plans

What Were Looking For:

• 5+ years of experience as a Product Owner or Product Manager in SaaS or cloud environments
• Proven experience leading roadmap discussions, customer-facing demos, and strategic product presentations
• Strong communication and storytelling skills, especially in presenting to both technical and executive audiences
• Proficiency with Agile tools like Azure DevOps (ADO), Jira, or Aha!
• Experience working across multiple product lines or in a platform-based setup

Nice to Have:

• Experience in low-code integration platforms (e.g., Workato, MuleSoft, Boomi, etc.)
• Familiarity with cloud infrastructure concepts (Azure, AWS, etc.)
• Agile certifications (CSPO, SAFe) or previous customer success/solutions background