Work from Office
Full Time
Role & responsibilities Assist in gathering basic business requirements for Telco services. Support documentation of functional specifications and user stories. Learn and contribute to the product lifecycle of assigned services. Monitor performance and health of live Telco services. Assist in initial investigation of operational issues and incidents. Support creation and maintenance of operational documentation. Learn and utilize service monitoring tools and platforms. Participate in testing of new service features or deployments. Contribute to routine daily operations tasks. Collaborate with cross-functional teams (Engineering, QA, Support). Develop understanding of Telco protocols and service delivery. Enhance skills in data analysis, reporting, and troubleshooting.
Paytm
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Experience: Not specified
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