Product Manager-WBG HO / IPO / CIP-Business Head

Business Unit

Channel Team(Digital)- Wholesale Banking

Channel Team in wholesale banking , is a specialized team that manages digital platforms and solutionsforbusiness banking clients. Channel Team is responsible for strategy Development, Platform Management, Customer Experience, Digital Transformation , Compliance & Security and Performance Optimisation. The team bridges corporate banking, IT operations, and external partners, ensuring seamless ,secure and innovative banking experience for corporate clients.

Role

Product manager- Process, controls & Data Specialist

Grade - M4/M5

Objective

Responsibilities

Process Control & Platform Operations

• Define, document, and enforce process controls to ensure seamless platform operations.
• Monitor platform performance, identifying and addressing operational risks or inefficiencies.
• Collaborate with product, technology, and operations teams to improve process automation and minimize manual interventions.
• Establish governance frameworks for change management, access controls, and system enhancements.

Data Management & Reporting

• Ensure data integrity, consistency, and accuracy across all business banking digital platforms.
• Develop and enforce data governance policies and best practices.
• Work with analytics teams to provide actionable insights for business decision-making.
• Support reporting requirements, including MIS, regulatory reports, and internal dashboards.

Stakeholder Management & Compliance

• Collaborate with compliance, risk, and audit teams to ensure adherence to internal and regulatory guidelines.
• Serve as the point of contact for process control-related issues and escalations.
• Train internal teams on process and data management best practices.

Experience

• Experience

  : 4-6 years in process control, data management, business operations, or a similar role, preferably in banking or fintech.

• Technical Skills

  : Strong understanding of process automation, data governance, SQL, Excel, and BI tools (Tableau, Power BI, etc.).

• Analytical Mind-set

  : Ability to analyse data, identify patterns, and drive insights.

• Problem-Solving

  : Strong troubleshooting skills to identify and resolve platform-related issues.

• Attention to Detail

  : Strong focus on accuracy, compliance, and risk management.
• Experience working with cross-functional teams, including IT, risk, compliance, and operations

Preferred competencies

• Experience with digital banking platforms and transaction systems.
• Knowledge of regulatory reporting and compliance requirements in banking.
• Exposure to automation tools and workflow management systems.
• Prior experience of working in process / data / analytics related domain.

What We Offer:

• Opportunity to work on high-impact projects in a dynamic, fast-paced environment.
• A collaborative culture with exposure to diverse challenges in digital banking.

Base Locations

• Kotak Mahindra Bank-

  Mumbai