Product Manager

About the role

The Role - Product Manager, App (Fulfilment Experience)

As a Product Manager in the Fulfilment Experience team, you'll shape how customers understand and choose their delivery and collection options across all propositions. This is a critical role in making Tesco the most convenient and personalised way to shop online.

You'll own the app experience for fulfilment, ensuring customers can:

• Clearly understand their fulfilment optionsfor different products and services.

• Easily choose the right option, whether that's slot booking for Grocery Home Shopping, Click + Collect, Whoosh, F&F Clothing, or selecting which courier whilst ordering from a 3^rdparty via Marketplace.

• Receive personalised fulfilment recommendationsbased on their preferences, history, and context.

Your work will go beyond the slot selection pages, evolving the fulfilment experience to cover all propositions and deliver a seamless, intuitive journey for millions of customers.

You will be responsible for

What you'll be doing

• Define and own theApp product roadmap for Fulfilment Experience, aligned with customer needs and business goals.

• Simplify complex fulfilment choices into clear, intuitive journeys.

• Usecustomer insights, behavioural data, and market trendsto identify opportunities for innovation.

• Collaborate with UX, engineering, analytics, and commercial teams acrossIndia and the UKto deliver impactful features.

• Write clear, conciseuser storiesand manage the product backlog.

• Champion thevoice of the customerthroughout the product lifecycle.

• Leadsprint planning, demos, and retrospectiveswith your squad.

• Ensure smooth delivery and high-quality releases through rigorous testing and stakeholder alignment.

You will need

What you'll need

• Experience building and optimisingmobile app products at scale.

• Proven ability tolead discovery and deliveryfrom day one.

• Understanding ofiOS and Android platforms, mobile UX patterns, and app analytics.

• Experience withpersonalisation, recommendations, or fulfilment journeysis a plus.

• Excellentcommunication and stakeholder managementskills.

• Adata-informed mindsetwith the ability to balance customer needs and business impact.

• Experience working inAgile teamsand writing effective user stories.

• Passion for solving real customer problems and delivering elegant solutions.

Why Tesco

You'll be part of a collaborative, forward-thinking team shaping the future of online grocery shopping. We offer:

• A dynamic and inclusive work environment

• Excellent benefits and flexible working

• Opportunities to grow your career across a global business

• The chance to make a real impact on millions of customers

If you're excited about building best-in-class fulfilment experiences and want to help shape the future of online shopping through intelligent, personalised features, we'd love to hear from you

Whats in it for you

At Tesco, we are committed to providing the best for you.As a result, our colleagues enjoy a unique, differentiated, market- competitive reward package, based on the current industry practices, for all the work they put into serving our customers, communities and planet a little better every day.Our Tesco Rewards framework consists of pillars - Fixed Pay, Incentives, and Benefits.Total Rewards offered at Tesco is determined by four principles -simple, fair, competitive, and sustainable.

Salary

- Your fixed pay is the guaranteed pay as per your contract of employment.

Leave & Time-off

- Colleagues are entitled to 30 days of leave (18 days of Earned Leave, 12 days of Casual/Sick Leave) and 10 national and festival holidays, as per the company's policy.

Making Retirement Tension-FreeSalary

- In addition to Statutory retirement beneets, Tesco enables colleagues to participate in voluntary programmes like NPS and VPF.

Health is Wealth

- Tesco promotes programmes that support a culture of health and wellness including insurance for colleagues and their family. Our medical insurance provides coverage for dependents including parents or in-laws.

Mental Wellbeing

- We offer mental health support through self-help tools, community groups, ally networks, face-to-face counselling, and more for both colleagues and dependents.

Financial Wellbeing

- Through our financial literacy partner, we offer one-to-one financial coaching at discounted rates, as well as salary advances on earned wages upon request.

Save As You Earn (SAYE)

- Our SAYE programme allows colleagues to transition from being employees to Tesco shareholders through a structured 3-year savings plan.

Physical Wellbeing

- Our green campus promotes physical wellbeing with facilities that include a cricket pitch, football field, badminton and volleyball courts, along with indoor games, encouraging a healthier lifestyle.

About Us

Tesco in Bengaluru is a multi-disciplinary team serving our customers, communities, and planet a little better every day across markets. Our goal is to create a sustainable competitive advantage for Tesco by standardising processes, delivering cost savings, enabling agility through technological solutions, and empowering our colleagues to do even more for our customers. With cross-functional expertise, a wide network of teams, and strong governance, we reduce complexity, thereby offering high-quality services for our customers.Tesco in Bengaluru, established in 2004 to enable standardisation and build centralised capabilities and competencies, makes the experience better for our millions of customers worldwide and simpler for over 3,30,000 colleagues

Tesco Technology

Today, our Technology team consists of over 5,000 experts spread across the UK, Poland, Hungary, the Czech Republic, and India. In India, our Technology division includes teams dedicated to Engineering, Product, Programme, Service Desk and Operations, Systems Engineering, Security & Capability, Data Science, and other roles.At Tesco, our retail platform comprises a wide array of capabilities, value propositions, and products, essential for crafting exceptional retail experiences for our customers and colleagues across all channels and markets. This platform encompasses all aspects of our operations - from identifying and authenticating customers, managing products, pricing, promoting, enabling customers to discover products, facilitating payment, and ensuring delivery. By developing a comprehensive Retail Platform, we ensure that as customer touchpoints and devices evolve, we can consistently deliver seamless experiences. This adaptability allows us to respond flexibly without the need to overhaul our technology, thanks to the creation of capabilities we have built.