Product Manager (SaaS)

Role Expectations: 

A successful Product Manager can independently lead and manage a business or product area within a brand.  They are able to pinpoint customer value and identify iterative MVP solutions that can be delivered through collaboration with design and engineering team members. A successful Product Manager engages internal stakeholders to drive product understanding and establish a strong public narrative for release. They are continuously developing expertise in their business or product area through research, competitive analysis, emerging technologies and market trends.  A Product Manager owns the management their roadmap and must have a clear understanding of the reasoning behind each decision, however they must consult their Brand Product Lead prior to making key changes to the roadmap.   

Job Responsibilities:

• Owns planning, vision, and implementation of features for your product area 
• Engage current and prospective customer to understand and analyze their needs, business practices, and future plans 
• Identify areas of improvement with your existing product area and fresh opportunities to thrill the market 
• Engage internal stakeholders to drive product releases and support the public narrative for feature releases. 
• Deliver clear and comprehensive product requirements to provide guidance to the development team 
• Own the management and grooming of a product backlog ensuring tickets are ready to be pulled into upcoming sprints.
• Able to articulate user stories for the team by breaking down features/epics. 
• Engage sales, marketing, and customer support to capture customer feedback and to ensure prompt and seamless delivery to the market 
• Align your product roadmap with the broader product strategy and find balance in delivery between long term investments, shorter term wins, and tech debt 
• Partake in the Scrum process and help drive effective scrum ceremonies including standups, grooming sessions, sprint planning, and retrospectives. 
• Outline key metrics for success and articulate plans for continuous measurement and iteration.  
• Ability to focus on customer value and identify MVP solutions that deliver on that value with the least amount of time, effort and risk 
• Identify and eliminate low value work undertaken by their agile team 
• Engage with design, research, and development to clearly articulate customer pain points and build a process for effective problem solving 

Qualifications

• 6+ years  of relevant product owner/manager experience managing software products from inception through launch and iteration 
• Have worked in a SaaS Organization and were able to launch multiple features.
• Ability to operate and engage with a product team with minimal supervision
• Experience working in an Agile Scrum environment 
• Empathetic: you have a talent for understanding what our customers are trying to achieve and why they are trying to achieve it  
• Analytic: you can spot the commonalities in seemingly different customer requests and identify opportunities to address them with a unified solution  
• Innovative: you have a flair for bold ideas that can potentially deliver game-changing competitive advantages  
• Strategic: you can slice big projects into pragmatic MVPs that maximize customer value with the least amount of time, effort and risk  
• Collaborative: you believe that a team works best when everyone is communicating daily about how each persons piece fits in the shared vision