Product Manager

Designation/Role:

Experience

Location

RSA' (Reactive Systems Architecture) is focused on the development and deployment of technology platform solutions. Under this program, the product 'Event Framework' which is providing a Java SDK solution for various Company applications using event-based transaction system.

A Product Owner or Product Manager with technical knowledge on JRE (Java runtime), able to understand the code, libraries, etc and the various technical aspects of deployment (using Jenkins, CI/CD) of Java SDK. Since Event Framework uses 'NATS' and 'Kafka' as event brokers, it is better to have knowledge on these as well.

RESPONSIBILITIES

• Owns the working backwards document and vision for feature releases
• Identifies gaps and charters new platform capabilities as required
• Makes use of research, user studies, metrics and competitive analysis to understand the platform and business needs for a platform product
• Compares features for competitive review to inform prioritization within a platform product release
• Identifies innovations or performs test and learn experiments to create features that add more business and customer value for a platform product
• Participates with the business in customer research to inform platform product feature needs
• Contributes near-term input (quarterly) for the platform product portfolio and roadmap
• Makes trade-off decisions on platform product features
• Uses runtime metrics of their services in market as a feedback loop in to the backlog and balances the priorities against new feature requests
• Exhibits expertise within platform feature area and coordinates with interdependent teams
• Digests business customer requirements (user stories, use cases) and platform requirements for a platform feature set
• Has visibility into the design of the user experience
• Determines release goals for the platform and prioritizes assigned features according to business and platform value, adjusting throughout implementation as needed
• Continuously monitors feature development at the feature level
• Reviews product demo with the development team against acceptance criteria for the feature set
• Prepares launches and monitors platform performances, adoption, and operational health for feature sets
• Stays aligned with GTM plans for the feature set
• Identifies issues that will keep the platform features from delivering on time and/or with the desired requirements and communicates to leadership
• Supports and participates in post-launch reviews and ensures feedback is reincorporated into the feature
• Works with internal teams and customer service to identify, classify, and prioritize feature-level customer issues
• Develops and implements new metrics into measurement techniques; works with development teams to develop reports to monitor them
• Independently identifies and researches anomalous performance; escalates findings to senior management
• Coordinates internal forums to collect and identify feature-level development opportunities
• Owns and manages product documentation; enables self-service support and/or works to reduce overhead
• Identifies feature risks from business and customer feedback and in-depth analysis of operational performance; shares with senior leadership

Qualifications:

• A bachelor’s or master’s degree in computer science, Engineering, or a related discipline.
• Ability to communicate effectively across multiple audiences, including firm-wide business units, senior leaders, associates and clients.
• Exceptional interpersonal skills, including teamwork, facilitation, and negotiation.
• Strong planning and organizational skills