Product Manager

Job Description

Work Model: Work from office\ About Medi Assist Medi Assist is India's largest health benefits administrator, handling over 8 million claims annually and serving more than 226 million lives across the country. Our proprietary claims processing platform, Matrix, is central to our operations, ensuring efficient and accurate claim settlements. With a network of over 29,000 hospitals and partnerships with 35 insurance providers, Medi Assist is at the forefront of transforming health insurance administration in India. Role Overview We are seeking a Product Manager to oversee key modules of our Matrix claims processing platform. This role involves enhancing the platform's efficiency, integrating AI-driven solutions, and ensuring seamless user experiences. The ideal candidate will collaborate closely with cross-functional teams to drive product initiatives that streamline claim processing and improve operational workflows. Key Responsibilities Product Ownership: Manage the end-to-end lifecycle of specific modules within the Matrix platform, from ideation to deployment to handover to operations. Stakeholder Collaboration: Work with operations, engineering, and other teams to gather requirements and prioritize features. AI Integration: Leverage AI and machine learning to improve claim processing quality and reduce turnaround times. User Experience: Continuously assess and improve the user interface and experience for internal users and external stakeholders. Qualifications Experience: Minimum 2 years in product management, preferably in health tech, insurance, or enterprise SaaS platforms. Technical Proficiency: Familiarity with AI/ML applications in product development and a solid understanding of software development processes. Analytical Skills: Strong analytical and problem-solving abilities, with a data-driven approach to decision-making. Communication: Excellent verbal and written communication skills, capable of articulating complex ideas to diverse audiences.