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Teleperformance (TP)
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Process Trainer

Process Trainer

Teleperformance (TP)

2 - 7 years

2 - 6 Lacs

Mumbai, Goregaon, Mumbai (All Areas)

Posted:3 months ago| Platform:

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Skills Required

Process Training Customer Service Training Training International Training Analysis Team Training Soft Skills Training TNA VNA Leadership Training TNI Product Training Accent Training Soft Skills TTT OJT Training Management

Work Mode

Work from Office

Job Type

Full Time

Job Description

Designation - Process Trainer Location- Malad West Shift- 24x7 Rotational Shift (Including Night Shifts) 5 Days working with 2 rotational week offs Roles and Responsibilities Design and deliver training programs for process, soft skills, accent, and product training across various levels of employees. Conduct Training Needs Analysis (TNA) to identify gaps in employee skills and knowledge. Develop and maintain training materials, including presentations, manuals, guides, videos, etc. Provide coaching support to trainees during on-the-job training (OJT) sessions. Monitor progress of trained employees through evaluation metrics such as TNI (Training Need Identification). Interested candidates can connect for further information- Simran Rana - 9137514621

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Teleperformance (TP)

www.teleperformance.com

Business Process Outsourcing (BPO)

Paris

410,000+ Employees

944 Jobs

Key People

Daniel Julien

Chairman and Chief Executive Officer
Jean-Michel Caye

Chief Financial Officer
Duncan Wardle

Chief Innovation Officer
Corinne Tournier

Chief Human Resources Officer

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