Process Manager - KYC

As a PM at eClerx Financial Markets, your role involves performing due diligence on new Clients, including requesting KYC information, reviewing documentation, and making analytical risk assessments. You will be responsible for documenting research and analysis related to financial activities and entities of Clients, escalating issues to clients and internal managers, and independently handling client calls to establish yourself as a valued partner. Additionally, you will contribute to knowledge management by sharing process knowledge and best practices within teams and effectively communicating with internal and external parties to obtain KYC documents. You should have a thorough understanding of clients" business and related parties to monitor activities for unusual transactions, conduct further investigations on identified suspicious clients and transactions, and report to the KYC/AML compliance officer. Key Responsibilities: - Perform due diligence on new Clients, request KYC information, review documentation, and make analytical risk assessments - Document research and analysis related to financial activities and entities of Clients - Escalate issues to clients and internal managers promptly - Independently handle clients and client calls to establish yourself as a valued partner - Contribute to knowledge management by sharing process knowledge and best practices within teams - Communicate effectively with relevant internal and external parties to obtain KYC documents - Monitor clients" activities for unusual transactions, conduct further investigations on suspicious clients and transactions, and report to the KYC/AML compliance officer Qualification and Skills: - Bachelor's Degree (B.Com, BBA, BBM, BCA) / Master's Degree (M.Com, MBA, PGDM) - 6 to 8 years of experience and knowledge of KYC, AML, and Due Diligence with team lead experience - Ability to understand, manage, and calculate risks - Strong logical and quantitative abilities In addition to the job description, eClerx is a global leader in productized services, dedicated to delivering excellence through smart automation and data-driven insights. The company's mission is to set the benchmark for client service and success, while the vision is to be the innovation partner of choice for technology, data analytics, and process management services. eClerx partners with top companies across various industries, offering innovative solutions and domain expertise to optimize operations, improve efficiency, and drive growth. With over 18,000 employees worldwide, eClerx nurtures talent and provides hands-on experience to its employees. Through eClerx Financial Markets, the company provides consulting, technological innovation, and process management expertise to solve operational challenges for financial organizations globally, leveraging smart automation, robotics, and nearly two decades of industry experience.,