22 Process Governance Jobs

As a Manager, Accounting Operations at McDonald's Corporation's office in Hyderabad, India, you will play a crucial role in supporting the Market and Enterprise Finance teams by providing comprehensive lease accounting services for the income and expense lease portfolio across various geographic regions. Your responsibilities will include overseeing the lease income and expense portfolio to ensure accurate reporting, leading reconciliation processes for lease-related accounts, abstracting Financial Agreements between Markets and Franchisees, and managing a team of 8 individuals to ensure accuracy and efficiency in all tasks. To excel in this role, you should hold a Bachelor's degree in Accounting, Finance, Business Administration, or a related field, with a preference for CPA or equivalent certification. With a minimum of 7+ years of experience in lease accounting, financial reporting, and managing financial operations, you should possess strong skills in Relationship Management, Business Partnership, Business Intelligence, Process Governance, and Policy Definition. Your excellent written and verbal communication skills will be essential for presenting financial information clearly to stakeholders at all levels, and your customer-focused approach will ensure high-quality service delivery to Market Finance and Enterprise Teams. Collaboration with functional solutions and technology experts to identify and prioritize process enhancements will be a key aspect of your role, supporting key organizational capabilities. Your knowledge of global accounting practices, particularly in managing lease accounts, and proficiency with financial systems like TRIRIGA will further enhance your effectiveness in this position. This is a full-time role based in Hyderabad, India, with a hybrid work mode. Join us at McDonald's Corporation to be part of a dynamic team driving impactful solutions for the business and customers worldwide. Please note that nothing in this job posting should be construed as an offer or guarantee of employment.,

At American Express, the culture is built on a 175-year history of innovation, shared values, and Leadership Behaviors. As part of Team Amex, you will experience comprehensive support for your holistic well-being and numerous opportunities to learn new skills, develop as a leader, and advance your career. Your voice and ideas matter, your work makes an impact, and together, we will help define the future of American Express. The Global Risk and Compliance (GRC) team is an independent risk management function with the objective of ensuring that American Express operates in a safe, sound, and fully compliant manner within all regulatory expectations. The Operational Risk Management (ORM) team within GRC facilitates and monitors the implementation of effective operational risk management programs throughout the organization. The ORM Issues, Events & Remediation team focuses on timely identification, response, and resolution of risk events and issues to minimize impact and prevent recurrence through effective remediation and lesson learning. As an Analyst of Issues, Events & Remediation, your role will involve ensuring that control management is embedded in the day-to-day operations of the organization. You will collaborate extensively with various partners across business units, functional areas, and geographies. Your responsibilities will include investigating and conducting root cause analysis, performing quality assurance on documentation, assisting in the remediation process, tracking progress, validating resolution efficacy, communicating status updates to stakeholders, identifying trends in issues and events, supporting the review of the End-to-End (E2E) BU issue resolution process, performing sample testing of specific issues, reviewing data for detailed reports, and sharing insights and best practices across the enterprise. Required Qualifications: - 1-2 years of experience in operational risk management within Risk and/or Internal Audit function - Understanding of critical operational risk management lifecycle activities - Project management, communication, and interpersonal skills - Experience in process governance aligned with policies, regulatory frameworks, and operational standards - Analytical and problem-solving skills to analyze data, identify trends, and evaluate risk scenarios effectively Preferred Qualifications: - Bachelor's degree in finance, Business, Risk Management, or related field; advanced degrees or certifications are advantageous - Experience in scoping, prioritizing, and supporting remediation of operational issues, investigating root causes, quality assurance on documentation, recommending remediation strategies, and supporting the BU E2E issue resolution process American Express provides benefits that support your holistic well-being, including competitive salaries, bonus incentives, financial well-being support, comprehensive medical, dental, vision, life insurance, and disability benefits, flexible working arrangements, paid parental leave policies, access to wellness centers, counseling support, and career development opportunities. Please note that employment with American Express is subject to the successful completion of a background verification check as per applicable laws and regulations.,

You will be responsible for establishing and managing the process designs and ARIS process maps for the People function. This includes partnering with the People functional and transformational teams to create industry-benchmarked process designs, reviewing and signing off detailed process artifacts as required, governing the process design to ensure adherence to legislation/policy guidelines and alignment with segregation of duties, driving key design decisions as a process subject matter expert, and supporting the deployment team on process design know-how. Additionally, you will support the Process Owners in creating colleague user personas & user experience maps across end-to-end processes, manage the design journey and project life-cycle in alignment with agreed criteria, drive business improvement initiatives from concept stage to closure using a robust project management framework, collaborate with wider teams to identify and deliver "future fit" solutions, and evolve the maturity of end-to-end processes. It is essential to follow the Business Code of Conduct, act with integrity and due diligence, and develop and coach a high performing team to enable them to excel. At Tesco, you can enjoy a unique, differentiated, market-competitive reward package based on industry practices. This includes performance bonuses, leave entitlements, retirement benefits, health and wellness programs, mental health support, financial well-being initiatives, employee share ownership programs, and physical well-being facilities on the green campus. Tesco in Bengaluru is a multi-disciplinary team focused on creating a sustainable competitive advantage by standardizing processes, delivering cost savings, enabling agility through technological solutions, and empowering colleagues. The Tesco Business Solutions (TBS) organization, established in 2017, is committed to driving scale and delivering value through decision science, supporting markets and business units globally. TBS aims to add value and create impactful outcomes that shape the future of the business, becoming the partner of choice for talent, transformation, and value creation.,

As a Senior Business Process Analyst, Enablement & Operations at OpenText, you play a crucial role in maintaining and enhancing the operational standards of the Governance Team. Your responsibilities include acting as the central guardian and orchestrator of documented processes, thereby contributing to various aspects of the organization: - Enhanced compliance and audit readiness: You will establish and uphold a robust framework of well-documented procedures to ensure compliance with internal standards and readiness for audits. - Streamlined knowledge access: Your role involves curating and managing process documentation to facilitate easy access to critical information and promote efficient knowledge transfer among teams. - Continuous process governance: You will oversee the lifecycle of Standard Operating Procedures (SOPs), ensuring they are up-to-date, effective, and seamlessly integrated into daily Engineering operations. - Reduced operational risk: By promoting adherence to processes and identifying areas for refinement, you will help mitigate administrative risks and enhance the long-term stability of Engineering workflow. In this position, reporting to the Engineering Enablement leader, you will be responsible for tasks such as managing the review, approval, and distribution of Engineering SOPs, overseeing the lifecycle of documentation, maintaining a centralized repository, administering training on SOPs, gathering feedback for process optimization, conducting process analysis, and supporting business operations in headcount tracking and planning. To succeed in this role, you should have at least 5 years of experience in the technology industry and possess the ability to organize information systematically, manage documentation libraries, interpret operational processes, manage multiple initiatives concurrently, collaborate effectively with diverse teams, and communicate requirements clearly. Optional qualifications that would be beneficial include experience in Quality Management, document management, and a basic understanding of Engineering terminology. If you require assistance or accommodation due to a disability during the application process, please contact hr@opentext.com. OpenText values collaboration, innovation, and personal growth, creating a vibrant workplace environment for its employees.,

As a Quality Assurance & Review specialist, you will be responsible for scoring files against quality checklists, documenting errors, trends, and corrective actions. You will conduct root-cause analysis on repeat defects and drive preventive measures to ensure continuous improvement in the claims processing workflow. Your role will also involve ensuring regulatory and policy compliance by monitoring and ensuring all claims decisions and communications align with IRDAI guidelines, company policies, and data privacy norms. You will stay updated on regulatory changes, translate them into updated SOPs, checklists, and training notes, and support internal/external audits to ensure timely closure of observations. In addition, you will design and maintain control points in the claims workflow, validate consistent application of policy terms, exclusions, and sub-limits, and review exception approvals and high-value claims for policy/authority compliance. Monitoring fraud risk, identifying red flags, and escalating suspicious patterns to the fraud investigation team will also be part of your responsibilities. You will play a key role in training, coaching, and change management by providing feedback and coaching to claims processors, conducting refresher sessions on quality standards, documentation norms, and regulatory updates. Collaborating with Ops/Training to update SOPs, checklists, and knowledge repositories will be essential for continuous improvement. Furthermore, you will be involved in reporting and metrics by publishing periodic quality dashboards, tracking CAPA implementation status and effectiveness, and presenting insights and recommendations to management for continuous improvement. Stakeholder coordination with Operations, Compliance, Legal, IT, and Finance to resolve systemic issues and implement fixes will also be a crucial aspect of your role. Participating in process improvement, automation, or digitization initiatives and benchmarking internal quality standards against industry best practices to recommend enhancements will be part of your continuous improvement and projects responsibilities. This is a full-time, entry-level position located in-person. If you are passionate about ensuring quality, compliance, and continuous improvement in claims processing, we encourage you to apply now at btwgroup.co/careers.,

The GBSU/REG Team is responsible for handling processes related to compliance with various regional regulations in the OTC Derivatives space such as DFA, EMIR, HKMA, MAS, MiFID, etc. The team conducts periodic post-reporting controls to detect anomalies in regulatory reporting and collaborates with technology teams to rectify these issues. Additionally, the team manages daily reporting activities for regulators. As an ideal candidate, you should have experience in regulatory reporting or possess good knowledge of OTC Derivatives products and capital markets, with 1-5 years of experience. You will be expected to demonstrate operational excellence by providing guidance on complex issues, monitoring production parameters daily, identifying short-term production priorities, driving production efficiencies, ensuring regulatory compliance, addressing internal and external audits, and monitoring and escalating reconciliation/reporting errors and incidents. Moreover, you will be responsible for ensuring that the reconciliation process is executed efficiently. In this role, you will play a crucial part in change management by continuously identifying and implementing Continuous Improvement (CI) ideas to enhance efficiency across teams, contributing to and implementing action items from strategic projects, implementing organizational changes, and influencing the adoption of emerging technologies and best practices. You will also be required to identify and resolve medium to high-level issues, define process enhancements regularly, prepare for and contribute to process governance, and train analysts. The ideal candidate will possess the ability to understand control frameworks, have proven knowledge of functional, domain, and operational risk management, intermediate stakeholder and partner management skills, clear and concise communication skills, and the ability to visualize process enhancements. Joining Socit Gnrale means being part of a company that believes in the power of individuals to drive change. Whether you join us for a short period or your entire career, together, we can positively impact the future. If you are looking to be directly involved, grow in a stimulating and supportive environment, feel valued on a daily basis, and enhance your expertise, you will find a welcoming environment with us. Furthermore, our employees have the opportunity to dedicate several days per year to solidarity actions during their working hours, including sponsoring individuals struggling with their orientation or professional integration, participating in the financial education of young apprentices, and sharing their skills with charities. There are various ways to get involved and make a difference. We are committed to supporting the acceleration of our Group's ESG strategy by implementing ESG principles in all our activities and policies. These principles are reflected in our business activities, work environment, and responsible practices for environmental protection.,

At American Express, our culture is built on a 175-year history of innovation, shared values, and Leadership Behaviors, with an unwavering commitment to supporting customers, communities, and colleagues. As a member of Team Amex, you will experience comprehensive support for your holistic well-being and numerous opportunities to enhance your skills, develop as a leader, and advance your career. Your voice and ideas are valued here, your work will have a meaningful impact, and together, we will shape the future of American Express. In this role, you will be a part of the Credit and Fraud Risk Controllership (C&FRC) team, contributing to the successful implementation of various system enhancements, analytics, and automated reports. As a member of the world-class Controllership group, the C&FRC organization oversees the end-to-end credit and fraud processes, from reserve adequacy assessment to external and regulatory reporting. With significant changes in processes due to the implementation of IFRS9 in January 2018 and CECL in January 2020, you will collaborate closely with Controllership, Risk Decision Science, Risk Finance, Technologies, and other relevant groups to meet daily deliverables. Your responsibilities will include: - Engaging with multiple stakeholders to define and communicate the vision, value, and priorities of the product - Collaborating with the development team and product owner team on delivering product features - Understanding business/user needs to determine critical features and functionalities - Participating in leadership meetings to articulate the strategic vision for meeting business requirements - Creating actionable user stories with clear acceptance criteria - Prioritizing user stories for sprint planning and backlog refinement meetings - Actively participating in sprint planning, backlog refinement, and sprint review meetings - Supporting user acceptance testing, parallel run testing, and other required testing activities to ensure compliance with requirements To succeed in this role, you should: - Stay adaptable to business/functional requirements - Embrace a digital mindset and implement technical changes effectively - Prioritize enterprise goals and balance the needs of stakeholders - Challenge the status quo and bring innovation to existing offerings Your past experience should include areas like project management, process governance, control & compliance, or accounting and reporting. Testing management and execution experience, Agile training, and familiarity with credit reserves, portfolio analysis, financial modeling, and accounting are advantageous. Strong organizational skills, proactive teamwork, and excellent communication skills are essential. Ideal qualifications include: - 3-5 years of project work or accounting and reporting experience - Experience with implementing or supporting large-scale changes - Degree in Accounting, Finance, MBA, or BTech Desired skills and capabilities: - Process orientation and analytical problem-solving skills - Strong written and verbal communication skills - Relationship building, presentation, and collaboration skills Technical skills that are beneficial: - Analytical and problem-solving abilities - Knowledge of financial systems - Understanding of banking products (a plus) - Proficiency in Python, SQL, HIVE, Java, Tableau, and data analysis (a plus) - Awareness of relevant accounting standards such as US GAAP/Local GAAP/IFRS Your behavioral skills should include: - Results-driven and self-starting with leadership abilities - Flexibility, prioritization skills, and effective management in a matrix organization - Strong leadership qualities The Enterprise Leadership Behaviors at American Express include: - Setting the Agenda - Bringing Others with You - Doing It the Right Way American Express provides benefits to support your holistic well-being, including competitive base salaries, bonus incentives, financial well-being support, comprehensive medical and insurance benefits, flexible working arrangements, parental leave policies, access to wellness centers, counseling support, and career development opportunities. Please note that an offer of employment with American Express is subject to the successful completion of a background verification check as per applicable laws and regulations.,

You should have experience in running operations with ITIL processes and be ITIL certified. Your role will require excellent analytical and troubleshooting skills, as well as strong verbal and written communication abilities. You should also demonstrate creative thinking in implementing service improvements, automation, incident reduction, standard change conversion to service request, and fail change reduction. In this role, you must be willing and flexible to learn new technologies, scale up quickly, and adapt to different roles as the situation demands. You should have practical experience with agile methodologies and tools, as well as experience in writing RFPs, solutions, and presentations during client visits. Additionally, experience with leading geographically separated customers and onshore-offshore teams is preferred. Your key responsibilities will include being a Process Subject Matter Expert, overseeing the entire management of the ITIL SIAM processes, and ensuring that supporting tools are aligned with the processes. You will be responsible for process governance, ensuring SLAs and KPIs are being met, and providing solutioning estimations aligned with the delivery scope of work. As part of your role, you will act as the central point of contact between technical teams, stakeholders, and leadership, providing timely updates. You will establish and communicate the process mission, goals, and objectives to all stakeholders, while documenting and maintaining the process and procedures. You will also be responsible for resolving any cross-functional departmental issues and ensuring proper staffing and training for execution. Furthermore, you will be expected to develop and refine process management procedures to enhance efficiency and effectiveness. Monitoring, measuring, and reporting on the effectiveness of the process to senior management, as well as focusing on Continual Service Improvement (CSI) and collaboration with customer organizations, will be essential. In terms of technical requirements, you should be proficient in ITIL V3, ITIL V4, and SIAM practitioner professional certifications, as well as have expertise in process management and process design reengineering. In addition to the above responsibilities, you will lead a team of 4-5 Process Managers and Consultants. Preferred skills for this role include knowledge in IT architecture, service management, change management, incident and request management, service operation, and SIAM. If you possess the required qualifications and skills, and you are looking for a challenging opportunity in IT operations management with a focus on ITIL processes, this role may be a great fit for you.,

As a Business Process Automation Analyst at Ecolab's Global Business Services, your primary role will involve supporting and delivering key initiatives aimed at enhancing workflow and automation efficiencies. Based in our Pune office, you will be responsible for project intake, planning, and identifying scalable global tools to address process challenges. Your main responsibilities will include managing project intake and prioritizing requests, contributing to project management activities from identification through deployment, collaborating with business and process improvement teams to evaluate automation opportunities, participating in process design, business requirement definition, and design reviews. Additionally, you will engage in vendor and technology selection RFP/RFI, facilitate process reviews to identify automation opportunities and requirements, and partner with Ecolab Digital teams to evaluate appropriate technology solutions. To be successful in this role, you should hold a Bachelor's degree with a minimum of 5 years of professional experience or an advanced degree with 3-5 years of experience. Formal project management experience or proven skills, preferably in Finance or Business Services, is required. Excellent English written and verbal communication skills, strong interpersonal skills, and the ability to partner across teams and levels within the organization are essential. Experience with automation platforms such as ServiceNow is preferred. Preferred qualifications include an advanced degree, relevant experience in Finance or Business Services processes, and certifications in Green Belt/Black Belt/PMBOK/Scrum/Agile. You should possess strong interpersonal skills with the ability to influence decision-makers and motivate team members, be a self-driven and outcomes-oriented performer, and have proven success in initiating change and communicating effectively at all levels of the organization. Proficiency in Excel and PowerPoint, strong analytical skills, and fluency in the local language and English are desired, along with experience in low-code development on various platforms. In this role, you will play a crucial part in maintaining process governance, ensuring the successful deployment and/or onboarding of solutions, monitoring their efficiency, and keeping stakeholders informed and engaged. Your commitment to a culture of inclusion and belonging will contribute to the overall success of the team and organization.,

You have experience in running operations with ITIL processes and are ITIL certified. Your excellent analytical and troubleshooting skills coupled with strong verbal and written communication abilities make you a valuable asset. Your creative thinking is evident in implementing service improvements, automation, incident reduction, standard change conversion to service request, and fail change reduction. You are open to learning new technologies, scaling up quickly, and adapting to different roles as needed. In your role, you have demonstrated expertise in running operations following ITIL processes and have experience in writing RFPs, solutions, and presentations during client visits. Your practical experience with agile methodologies and tools is commendable. Additionally, you have experience working with geographically separated customers and onshore-offshore teams, showcasing your cross-functional knowledge and excellent collaboration skills. As a Process Subject Matter Expert, you are responsible for overseeing the entire management of ITIL SIAM processes. You ensure that supporting tools are aligned with processes, with clear categorization, prioritization, and efficient management of attributes. Your responsibilities include process governance, ensuring SLAs and KPIs are met, and providing timely updates as the central point of contact between technical teams, stakeholders, and leadership. You excel in establishing and communicating process missions, goals, and objectives to stakeholders, documenting and maintaining procedures, resolving cross-functional issues, and ensuring proper staffing and training for execution. Continuous process improvement is a key focus, where you develop and refine process management procedures to enhance efficiency and effectiveness. Monitoring, measuring, and reporting on process effectiveness to senior management, as well as continual service improvement and collaboration with customer organizations, are part of your responsibilities. In terms of technical requirements, you are proficient in ITIL V3, ITIL V4, and SIAM practitioner professional. Your expertise lies in process management, process design, and re-engineering. Additionally, you play a crucial role in stakeholder management, ensuring clear and consistent communication across teams and external parties. Your preferred skills include technology architecture, ITIL service management, consulting, change management, incident and request management, service operation, and SIAM. You are also tasked with leading a team of 4-5 Process Managers and Consultants, showcasing your leadership abilities and experience in managing teams effectively.,

As a proactive and analytical Procurement Specialist - Professional Services at ZEISS India, your main responsibility will be to manage and optimize procurement for professional services across different functional areas. You will be involved in sourcing and managing vendors for a variety of services including consulting, legal, audit, tax advisory, HR services, marketing, training, and other third-party professional services. Your key responsibilities will include developing and implementing category strategies for professional services, managing the sourcing lifecycle, benchmarking supplier performance, and identifying opportunities for cost optimization. You will also be responsible for building a robust supplier base, leading vendor negotiations, and establishing governance mechanisms for performance tracking. In terms of digital procurement and transformation, you will lead the digital enablement of the procurement function using e-sourcing platforms, champion automation in various procurement processes, and implement tools to track category performance and improve decision-making. It will also be your responsibility to ensure compliance with internal procurement policies, financial controls, and statutory regulations related to services procurement. Additionally, you will collaborate with various functions within ZEISS India such as Legal, HR, Finance, IT, Marketing, Manufacturing, and the Global Capability Center. Understanding stakeholder needs, articulating business cases for vendor selection, and providing insights to senior management on supplier performance will be crucial aspects of your role. To qualify for this position, you should have a Bachelor's degree in Business Administration, Finance, Engineering, or a related field. An MBA or certification in Supply Chain Management is highly desirable. You should also have 7-10 years of experience in strategic sourcing/procurement with a strong track record in managing professional services categories. Familiarity with procurement tools like SAP/S4HANA, Jaggaer, Coupa, or similar platforms will be an added advantage. Key Competencies required for this role include strategic sourcing and vendor management, legal and commercial negotiation expertise, digital fluency in procurement platforms, category intelligence in professional services, analytical and financial acumen, strong interpersonal and stakeholder engagement skills, process governance, compliance awareness, and a results-oriented continuous improvement mindset. Joining ZEISS India will allow you to be part of a global leader in optics and optoelectronics, renowned for innovation and precision. Your contribution to the procurement transformation will directly impact excellence across various functions within ZEISS India. If you are looking to shape the future of sourcing and partnering with professional service providers, ZEISS India is the place for you to see beyond what's possible.,

The job is to support Crisil's client, a Singapore based Asset Manager, by assisting the central team "Process Centre of Excellence" in the Pune office. Your main responsibilities include: - Supporting the vision and roadmap for maturing Process Management for the client in alignment with their strategic initiatives. - Assisting in the design and execution of process management activities such as Process Governance, Change Control, Quality Control, and Continuous Improvement. - Implementing and standardizing process management and excellence across the client's organization. - Collaborating with various departments like Process Owners, Technology, Data, Risk, etc., to enhance client processes through re-engineering, digitization, and automation. - Providing advice to Process Owners on best practices for Process Design & Governance. - Assisting the PCoE Head in organizing Process Forum meetings and supporting Process Governance & Reporting. - Maintaining a thorough understanding of the client's process universe and dependencies. - Acting as the custodian of Process Artefacts by managing master lists, updating process documents, and overseeing document access. - Monitoring process improvement initiatives. Experience/Qualifications: - Should be a team player with strong collaboration skills and the ability to build trust with a broad range of stakeholders. - Proficiency in process improvement methodologies like Lean, Six Sigma, process mapping, and related tools. - Excellent analytical, problem-solving, and project management abilities. - Strong communication, presentation, and stakeholder management skills, with the capability to work effectively with cross-functional teams. - Business knowledge in at least one of the following areas: Distribution, Investments, Finance, and Risk (including Legal & Compliance). - A bachelor's degree or equivalent level of education.,

At American Express, our culture is built on a 175-year history of courageous leadership, innovation, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. With shared values and leadership behaviors, we'll continue to set the standard for providing the best experience every day with premium products and services that help our customers achieve their aspirations. We strive to create an environment where everyone is respected, valued, and can reach their full potential. Your voice and ideas matter at American Express. Your work will have a significant impact, and together, we will help define the future of the company. Join Team Amex and let's lead the way together. The U.S. Consumer Services Team at American Express is responsible for managing a suite of consumer products, services, and experiences in the U.S. This includes premium, cobrand, cash back, and lending portfolios, Membership Rewards, Global Travel & Lifestyle Services, the Centurion Lounge network, Global Dining and Resy businesses, U.S. Consumer Banking, and best-in-class marketing programs across various channels. The USCS team is dedicated to making membership a competitive advantage and fostering leadership development among its members. The US Consumer Services Control Management Issues, Events & Remediation team's objective is to ensure timely identification, response, and resolution of risk events and issues to minimize impact and prevent recurrence through effective remediation and lesson learning. American Express is looking for a Senior Analyst of Issues, Events & Remediation to ensure that control management is integrated into the daily operations of the organization. This role will involve collaborating with multiple partners across various business units, functional areas, and geographies. The Senior Analyst will: - Collaborate on investigations and conduct root cause analysis to address repeated issue types. - Perform quality assurance on documentation of certain issue types, urgency, severity/impact, and impact analysis. - Support portions of the remediation process, including tracking progress, validating resolution efficacy, and communicating status updates to stakeholders. - Identify trends in issues and events to pinpoint potential systemic risks or control weaknesses within business unit processes. - Support the End-to-End (E2E) issue resolution process within the BU. - Analyze data to prepare detailed reports on issue status, trends, and outcomes. - Assist in sharing insights, best practices, and themes across the enterprise. - Create reports and Tableau dashboards for leadership, stakeholders, and the wider control management team. - Prepare data for committee escalations and internal meetings. Required Qualifications: - 2+ years of experience in operational risk management within the Risk and/or Internal Audit function. - Understanding of critical operational risk management lifecycle activities. - Strong project management, communication, and interpersonal skills. - Experience in process governance aligned with policies, regulatory frameworks, and operational standards. - Solid analytical and problem-solving skills to analyze data, identify trends, and evaluate risk scenarios effectively. Preferred Qualifications: - Bachelor's Degree in Finance, Business, Risk Management, or related field; advanced degrees or certifications are advantageous. - Experience in scoping, prioritizing, and supporting remediation of operational issues. - Expertise in investigating and conducting root cause analysis for repeated operational risk issue types. - Facilitating quality assurance on documentation of operational risk issues and events. - Recommending remediation processes for operational risk issues and events. - Performing Quality Assurance of documentation and maintaining records of operational risk issues and events. American Express offers benefits that support your holistic well-being, including competitive base salaries, bonus incentives, financial-well-being support, comprehensive medical, dental, vision, life insurance, and disability benefits, flexible working arrangements, paid parental leave policies, access to wellness centers, counseling support, and career development opportunities. The offer of employment with American Express is subject to the successful completion of a background verification check.,

At American Express, our culture is built on a 175-year history of courageous leadership, innovation, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. With shared values and leadership behaviors, we'll continue to set the standard for what it means to provide the best experience every day with premium products and services that help our customers achieve their aspirations. And we'll do it in an environment where everyone is respected and valued and can reach their potential. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express. Join Team Amex and let's lead the way together. The U.S. Consumer Services Team is responsible for our suite of consumer products, services, and experiences in the U.S., including our premium, cobrand, cash back, and lending portfolios, Membership Rewards, Global Travel & Lifestyle Services, the Centurion Lounge network, our Global Dining and Resy businesses, U.S. Consumer Banking, and best-in-class marketing programs across customer, prospect, and partner channels. The USCS team is focused on making membership an indisputable competitive advantage and helping each other become better leaders every day. The objective of the US Consumer Services Control Management Issues, Events & Remediation team is to ensure timely identification, response, and resolution of risk events and issues to minimize impact, as well as to prevent recurrence through effective remediation and lesson learning. US Consumer Services is looking for a Sr. Analyst of Issues, Events & Remediation focused on ensuring control management is embedded in the day-to-day operations of our organization. It will involve extensive collaboration with multiple partners across numerous business units, functional areas, and geographies. The Senior Analyst, US Consumer Services Issues, Events & Remediation will: - Collaborate on investigation and conduct root cause analysis to address repeated issue types - Perform quality assurance on documentation of certain issue/ORE type, urgency, severity/impact (e.g., impact analysis) - Support portions of the remediation process, including tracking progress, validating resolution efficacy, and communicating status updates to stakeholders - Perform quality assurance on documentation and maintenance of records of specific issues/OREs and remediations to ensure transparency and accountability in the issue management process - Identify trends in issues and events to identify potential systemic risks or control weaknesses within BU processes - Support portions of the End-to-End (E2E) BU issue resolution process - Perform sample testing of specific issues to ensure resolution is complete and effective - Analyze data to assist in preparation of detailed reports on issue status, trends, and outcomes - Support sharing insights, best practices, themes, etc. across the enterprise - Create reports and Tableau dashboards for leadership, stakeholders, and the wider control management team - Prepare data for committee escalations, preparation of data for internal CM and Business meetings - Design Tableau dashboard for the wider control management team Required Qualifications: - 2+ Years experience in operational risk management (e.g., within Risk and/or Internal Audit function) - Understanding of critical operational risk management lifecycle activities - Project management, communication, and interpersonal skills - Experience in process governance, with an understanding of processes that align with policies, regulatory frameworks, and/or operational standards - Sound analytical and problem-solving skills, with an ability to analyze data, identify trends, and evaluate risk scenarios effectively Preferred Qualifications: - Bachelor's Degree in Finance, Business, Risk Mgmt., or related field; advanced degrees (e.g., MBA, MSc) or certifications are advantageous - Experience in at least one of the following: - Scoping, prioritizing, and supporting remediation of operational issues - Experience investigating and conducting root cause analysis to address repeated operational risk issue types - Facilitating quality assurance on documentation of operational risk issues and events - Recommendation of remediation process for operational risk issues and events - Performing Quality Assurance of documentation and maintaining records of operational risk issues and events to ensure transparency and accountability - Supporting the BU E2E issue resolution process At American Express, we back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones" physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally. We offer competitive base salaries, bonus incentives, support for financial well-being and retirement, comprehensive medical, dental, vision, life insurance, and disability benefits, flexible working models, generous paid parental leave policies, free access to global wellness centers, free and confidential counseling support, career development, and training opportunities. Please note that an offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.,

Senior Manager Job Role Process designing for Credit Cards covering key aspects of Process Workflows (Digital Physical), Compliance, Risk, Legal, Ops, Customer Experience, etc. Creating and documenting SOPs/Process notes of various Credit Card processes with clear defined roles and responsibilities to promote efficient implementation. Ability to think through end to end process at various touchpoints such as online channels, partners, Branches, Call center etc. Review processes in light of Fraud and Risk raised by RCU and ORM. Identification of Risks and Regulatory breach on cards processes and provide solution to mitigate risks and control reports to minimize process lapses. Monitor and govern if the defined processes are being executed from time to time, including regulatory changes In-depth understanding of KYC and Other Regulatory Guidelines. Providing tailor made solution to Product Operations for specific business requirement. Ideate & suggest Product and Operations with end to end execution of a Process Digital Journey"s new initiatives features etc. Ensuring the Digital Journey controls and logics is in line with defined Process, Regulation and Risk perspective Responsible for the documentation of Business Processes, workflows. Publish MIS and Reports Job Requirement Graduate/Post-Graduate with at least 5 to 6 years of experience in Business Processes In-depth knowledge of Credit Cards business Knowledge of Regulatory requirements and market competition/intelligence will be an added advantage. Excellent communication skills Verbal & Written Good Logical reasoning and data analysis skill Should be able to think proactively for process changes from Business Process Re-engineering perspective Assertive attitude Self-Driven and ability to follow-up promptly Good analytical skills & eye for details

As a Global Transportation Operations Analyst, you will provide support in transportation management activities such as proactive shipment management, process governance, data calibration, and freight simulation. Your responsibilities will include analyzing and preparing global transportation data from various sources like SAP, Infor Nexus, GFS tools, and Forwarders reports. You will collaborate with various plants/SCH stakeholders to support transportation initiatives effectively. You will be part of the Supply Chain CoE team and support Global Transportation Operations. Your role will involve supporting material preparation, transportation operation queries for all logistics sites/SCH, reviewing and coordinating to maintain correct shipment execution process in SAP, analyzing outbound & inbound lead-time, taking a proactive logistics approach, conducting regular meetings with forwarders, coordinating for delivery status of shipments, managing Global transportation control tower, reviewing various reports, and performing other assigned duties. Basic qualifications for this role include a bachelor's degree in logistics, supply chain, engineering, or equivalent, proficiency in Microsoft applications, experience with SAP TM module and Business Warehouse, and effective verbal and written communication skills. You should have 2-4 years of experience in logistics function in a manufacturing environment and preferably experience in 3rd party service provider or transportation operation. At Koch companies, we value entrepreneurship and reward individual contributions. Compensation ranges provided are estimates based on market data, and the actual amount may vary based on candidates" skills, abilities, and location. Koch is committed to creating a work environment where employees can unleash their potential and create value for themselves and the company. Molex, a Koch company, is a leading supplier of connectors and interconnect components, driving innovation in electronics across various industries. The company's innovative products, experienced workforce, and cutting-edge technologies have established it as a global electronics leader. At Koch, employees are encouraged to excel in their roles, contributing to making life better for themselves and the company. The company strives to create an optimal work environment that enables employees to deliver superior results while catering to individual work and personal needs effectively.,

Hitachi Energy is on a mission to advance the world's energy system towards sustainability, flexibility, and security. The transformers business unit offers a range of solutions and services to maximize the reliability and performance of transformer assets while minimizing life-cycle costs and environmental impact. As a part of the Global Supply Chain Management (SCM) organization, you will play a crucial role in driving sustainable transformation within the transformer business unit. Your responsibilities will include developing and implementing the SCM digital transformation strategy, optimizing SCM tools, leading major BU projects, deploying BU IT strategy, ensuring process governance and adherence, driving process excellence and continuous improvement, developing SCM competencies, managing KPIs and reporting, and collaborating cross-functionally. Key Responsibilities: - Develop and implement the SCM digital transformation strategy aligning with business objectives - Design a strategic roadmap for digital initiatives and prioritize key projects - Identify opportunities for enhancement in SCM tools and lead initiatives for improvement - Contribute to the design of new tools and system projects within Hitachi Energy/BU - Serve as the business lead for SCM digitalization projects and drive improvements in data quality - Ensure optimal SCM processes are maintained and implement continuous improvement projects - Design and deliver training programs focused on SCM processes and digital tools - Lead efforts to define, monitor, and optimize key SCM performance indicators - Act as a key liaison for cross-functional projects and support integration of SCM into broader business transformation initiatives Required Background: - Bachelor's degree in information technology, Supply Chain Management, or related field - 10+ years of experience in supply chain management with comprehensive knowledge of SCM processes - Proven track record of leading global digital transformation initiatives - Expertise in IT domains such as supply chain digitalization, S/4HANA, AI, and automation technologies - Strong analytical and problem-solving skills with a focus on implementing change - Experience in developing and delivering training programs for enhancing digital competencies within SCM teams Join us at Hitachi Energy to drive sustainable transformation and innovation in the energy sector!,

Greetings from Capgemini, We are hiring for Senior SAP Signavio Professionals in various locations, if interested please share me the below requested details for further discussions. Role & responsibilities : 1. supporting Signavio users with issues and providing support for PG workflows and PM Processes(Signavio consists of three main modules - Process Manager(PM), Process Governance(PG), Process Intelligence(PI)) 2. Designing and developing automation workflows to optimize process automation 3. collecting, analyzing and interpreting data using SQL queries for better business insights 4. Building automation workflows using JavaScript and Node.js, aa Signavio support these technologies 5. deep understanding of automation workflows and processes within Signavio to assist users, ensuring smooth operation Note : Candidate to be proficient in 3 modules of Signavio - Process Manager(PM), Process Governance(PG), Process Intelligence(PI)) & javaScript and Node.js is mandatory.

Job Title Collection Strategy Process Governance Department - Retail Credit Grade Manager Location Mumbai Goregaon NOC POSITION PURPOSE Manage Internal & External Audits & Process Governance A. KEY POSITION RESPONSIBILITIES Sr. Key Responsibilities 1 Managing all Internal and External Audits (IFC). 2 External Audit (IFC Cards, IFC Retail- Internal and External): -Validating and providing data to initiate the audits. -Conducting walkthroughs on the processes with the external auditors -Finalizing RCMs as per the current process and acquiring approvals on the same. -Resolving queries raised by the external auditors and providing mitigations/evidence. 3 Internal Audit (HUB Audits and Process Audits): -Meeting data requests raised by the internal auditors -Organizing/providing walkthroughs on the processes Stakeholder Management- Co-ordinating with the auditors and the collection front team on audit observations raised. Audit Responses- Tracking queries; identifying RCA and providing mitigation to the queries raised. 4 Trainings- (a) Conducting monthly trainings on Collection Processes with the collection agencies and bankers. (b) Trainings to the bankers on pre-audit preparation. © Preparing/revising training material/PPT’s for the above trainings. 5 Provisioning- Prepare provisioning for the vendors handled by the Process Team. 6 Semi Annual Performance Review- Providing data of collection agencies (Payout data, Agency Ratings, etc) to the Vendor Governance team bi-annually. 7 Resolving telephonic queries of the collection managers by knowledge sharing 8 Preparing/revising advisories on Collection processes in order to be compliant with the regulators B. QUALIFICATIONS AND EXPERIENCE REQUIREMENT Qualifications Essential Graduate in Banking and Financial Management Preferred PG/MBA in Banking and Finance Experience Essential 5+ years Preferred 10+ C. Organisation network and Interlinkages (To understand who are your Stakeholders) Internal: 1. Collection front team 2. Internal Audit Team 3. Vendor Governance Team 4. Ops Team 5. HR Team 6. Finance Team 7. IFC Internal Team 8. IT team External: 1. IFC auditors (Protiwitty & Ernst & Young team) 2. Mobicule IT team 3. External Reviewers Team 4. BFVL team 5. collection vendors D. COMPETENCY a. Technical Skills Skill Attribute Operational excellence Lending experience Technical background Quantitative tools 1. Reducing TAT in closure of activity 2. Bridging knowledge gaps 3. Ensuring audit reports are closed with ‘Satisfactory’ remarks 4. Streamlining processes basis proven audit queries b. Behavioural Skills Competencies Attribute Professionalism To conduct your duties with good judgment and in good faith Respect To be sensitive and responsible for what we say and do Excellence To act in a manner that earns the trust and admiration of others Entrepreneurial To be enterprising and take ownership of our actions Teamwork Working collaboratively to achieve the commo

KEY RESPONSIBILITIES The Internal Audit Business Operations Team manages a broad set of operating activities under the direction of the Chief of Staff (CoS) and Chief Operating Officer (COO). The team is a key party in delivering Internal Audit s forward-looking business planning and strategic transformation initiatives through collaborating with each of IA s business units (BUs) to forecast and achieve quantitative and qualitative results for the function. The team manages strategic process improvements, develops reporting, performs analysis and coordinates business-as-usual execution across the following primary areas: Expense and Headcount Management Financial budgeting and forecasts Contingent worker expense management, including spend request, on-boarding and off-boarding processes Process Governance and General Administration Manage enhancement portfolios for select centralized processes within IA Monitor IA employee compliance with mandatory compliance training and system entitlement recertification processes Business Unit Management Coordinate periodic reviews to assess operational performance of IA BUs, including developing, monitoring and reporting on operating KPIs Work with Business Unit Managers (BUMs) and Global Audit Directors to develop operational expertise across the full suite of non-audit activities Business knowledge / Qualifications Undergraduate degree in finance, accounting or other quantitative discipline Minimum of 1-3 years of experience in financial analysis / accounting, operational management, or project / portfolio management Proficient in Microsoft Excel, PowerPoint and Business Intelligence (BI) tools Driven, highly organized and detail-oriented with excellent multi-tasking and follow-through ability Strong interpersonal, verbal and written communication skills Ability to demonstrate good judgement; shares information proactively and escalates potential issues timely / appropriately Solutions and innovation minded with strong analytical and problem-solving skills, including process re-engineering, the ability to organize and analyze large datasets and report results to audiences at varying levels of seniority

Your day at NTT DATA The Principal Global Process Governance Specialist is a highly skilled subject matter expert, responsible for managing the process of defining and communicating process governance procedures to support Global Business Services (GBS) process management, including standards, guidelines for setups and modelling. This role may be required to coach and mentor new or less experienced members of the team in the area of GBS process management and governance. What you'll be doing Key Responsibilities: Designs process documentation standards and guidelines. Hands on experience in Process mapping, Salesforce, BPM, Signavio Leads on the simplification and improvements in efficiency in the processes used to review, approve and track process changes and procedural document modifications. Ensures compliance to standards with regards to process change management and procedural document quality. Designs and implements training and communication strategies on process governance standards and change management processes. Partners with GPO and GBS business partners to document and maintain various process documentation including process taxonomy, process maps, SOPs. Responsible for reviewing documentation at periodic intervals with the GPOs and GBS service providers to ensure completeness and updates for any changes. Responsible for reviewing process change proposals from GPOs prior to presentation to Process Change Committee and, post approval from the committee, review project plans, track progress and appropriate effectiveness checks are in place for post implementation. Plans the review of process documentation for SOX compliance. Responsible for supporting internal and external audit processes with the required process documentation. Performs any other related tasks as required by management. Knowledges and Attributes: Strong communication and interpersonal skills for engaging with stakeholders at various levels. Excellent ability to establish and maintain a good rapport with co-workers, supervisors, business stakeholders and providers. Results-focused and continuous learner and highly motivated to develop and share knowledge. Resolves wide range of issues in creative ways. Excellent ability to work in multi-cultural environment (this will require managing time zones and travel). Broad knowledge of the process and experience in delivering continuous improvement. Broad knowledge of process control software. Strong understanding of process governance frameworks, methodologies, and principles. Experience in standardizing processes across multiple regions and departments. Excellent analytical skills and the ability to interpret process data and metrics. Project management expertise to lead process improvement initiatives. Change management experience to drive adoption of new processes and practices. Ability to establish and maintain process documentation and standards. Problem-solving skills to address challenges and obstacles related to process governance. Attention to detail and a commitment to maintaining process quality and compliance. Academic Qualifications and Certifications: Bachelor's degree or equivalent in Accounting or Business Management or a related field preferred. Lean Six sigma qualification or equivalent, CIPS accreditation preferred. Required Experience: Extended experience driving process improvement and change management. Extended demonstrated experience working in a GBS or process-centric environment Extended experience in process governance, business process management, or related roles.

- Ensure our projects are executed effectively and efficiently assuring delivery on time and within budget. - Developing and maintaining high standards to represent organisation by establishing best in class project management methodologies, following our internal framework, standards and tools. - Communicates to Executive Management on all projects within the organization and beyond. - Oversees the project management process including governance, team leadership, tracking and monitoring, prioritization, communication and quality controls. - The PMO Director should have a proven track record of successful project delivery, an ability to improve project management practices and substantial team leadership experience with a focus on team development. - Coach and mentor project management practitioners and share knowledge of best practices. - Seek implementation efficiencies to meet or exceed all KPIs established at project initiation. - Oversee Project Managers for delivery of projects/programs on time, within scope and on budget. - Develop, implement and govern program management processes, tools, templates & policies. - Periodic Project Reviews with Scheduling & Conducting Project Reviews. Supports Management with Regional level reviews. - Provide executive leaders with the information needed to assess and decide which improvement measures have the highest potential value, impact and strategic alignment. - Establish the PMO organization structure, hire and manage project staffing requirements in line with project objectives. - Develops and manages PM Process Governance & IT Tools. Process & Template Standardization & Digitalization and Process Improvement Projects Process Audits in Solution & Project Overview Dashboard. - Coordinate project deliverables with Project Managers, Regional Directors and support contractors in a direct and indirect reporting structure. - Track and provide project status and audit reports. Monitor compliance with project Policies, Standards and Compliances.