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Process Executive - B&L

Process Executive - B&L

Cognizant

0 years

0 Lacs

chennai tamil nadu india

Posted:1 week ago| Platform: Foundit logo

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Skills Required

mortgage loan services foreclosure claim files

Work Mode

On-site

Job Type

Full Time

Job Description

Job Summary

We are seeking a Process Executive for our B&L team with 0 to 2 years of experience. The ideal candidate should have strong technical skills in MS Excel and a background in mortgage-related services. This role requires working from the office during night shifts. The candidate will play a crucial role in processing and managing data efficiently ensuring high-quality customer service.

Responsibilities

Process and manage data using MS Excel to ensure accuracy and efficiency.
Provide excellent customer service in the mortgage domain addressing inquiries and resolving issues.
Handle foreclosure claim files and mortgage loan services with attention to detail.
Collaborate with team members to ensure smooth workflow and timely completion of tasks.
Maintain accurate records and documentation for all processed data.
Ensure compliance with company policies and industry regulations.
Identify and escalate any discrepancies or issues to the appropriate department.
Assist in the preparation of reports and presentations as required.
Participate in team meetings and contribute to process improvement initiatives.
Provide support to other team members as needed to achieve team goals.
Stay updated with industry trends and best practices to enhance job performance.
Communicate effectively with internal and external stakeholders to ensure customer satisfaction.
Demonstrate a proactive approach to problem-solving and continuous improvement.

Qualifications

Must have strong technical skills in MS Excel.
Experience in foreclosure claim files and mortgage loan services is highly desirable.
Excellent customer service skills with a focus on the mortgage domain.
Strong attention to detail and ability to manage multiple tasks efficiently.
Good communication and interpersonal skills.
Ability to work independently and as part of a team.
Willingness to work night shifts from the office.
Proactive and solution-oriented mindset.
Basic understanding of industry regulations and compliance requirements.
Ability to adapt to changing priorities and work under pressure.
Strong organizational and time management skills.
Commitment to maintaining high-quality standards in all tasks.
Eagerness to learn and grow within the company.

Certifications Required

Certification in MS Excel or related data management tools is preferred.

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Process Executive - B&L