Process Delivery Specialist-Talent Development Optimization Processes

Introduction:

A career in IBM Consulting is rooted by long-term relationships and close

collaboration with clients across the globe. With deep expertise in many industries,

we offer strategy, experience, technology, and operations services to many of the

most innovative and valuable companies in the world. Our people are focused on

accelerating our clients businesses through the power of collaboration. We believe

in the power of technology responsibly used to help people, partners, and the

planet. Curiosity and a constant quest for knowledge serve as the foundation to

success in IBM Consulting. In your role, youll be encouraged to challenge the norm,

investigate ideas outside of your role, and come up with creative solutions resulting

in ground breaking impact for a wide network of clients. Our culture of evolution and

empathy centres on long-term career growth and development opportunities in an

environment that embraces your unique skills and experience.

Your Role and Responsibilities- Employee data management

As Senior / Process Analyst-HR, you will be supporting employee and business needs in delivering outstanding HR services for employees.

Your responsibilities include-

• You will update and processes employee data in the HR System to provide accurate and timely information to a variety of HR Services
• Interface with customers to resolve questions and issues regarding compensation administration/processes
• Provides data for any internal business controls team as required
• Ensure compliance to the clients existing standards
• You will require to have good understanding of the internal and external policies, procedures, regulations, and compliance related to Human Resources and respond to employee queries.

link for registration:

https://ibmglobal.avature.net/en_US/careers/JobDetail?jobId=45830&source=WEB_Search_INDIA

Your Role and Responsibilities- contact center

As Senior / Process Analyst-HR, you will be supporting employee and business needs in delivering outstanding HR services for employees.

Your responsibilities include-

• Receive service calls/inquiries from employees via phone, cases
  Evaluate the root cause of issues to determine systemic problems
• Serve as the first point of contact to intake employee absence requests via calls (Leave and Case Initiation/Intake)
• Document initial request details such as absence reason, expected duration, overview of next steps with the employee

link for registration:

https://ibmglobal.avature.net/en_US/careers/JobDetail?jobId=45835&source=WEB_Search_INDIA

Your Role and Responsibilities-

• Interview Scheduling and Coordination:
• Candidate and Hiring Manager Coordination:
• Onboarding and Post-Onboarding Support:
• Offer Management:
• Recruitment Administration and Data Management:
• Continuous Improvement:

link for registration:

https://ibmglobal.avature.net/en_US/careers/JobDetail?jobId=45793&source=WEB_Search_INDIA

Required Professional & Technical Expertise:

• Minimum 1-5 years' experience in Core HR to assists employees and manager to process lifecycle events from hire to retire, hr mass loads, and global mobility requests
• Good verbal and written English language skills.
• Good knowledge of MS Excel
• Ability to manage multiple, diverse priorities under time pressure to meet key customer and financial deadlines
• Ability to trouble-shoot and implement changes in his/her processes
• Effectively Works with Others - Works well with internal customers and external suppliers and can positively influence others in problem solving and work process improvements.
• Team work the ability to work well within the team is key to this role

Preferred Professional and Technical Expertise

• Should have excellent communication skills (oral & written) in English
• Should have strong MS Excel & SAP HRMS knowledge
• Should be from Core HR background