Process Coordinator

As a Process Coordinator at Bristol Myers Squibb, you will play a crucial role in supporting the analysis, design, implementation, and optimization of business processes to enhance efficiency and effectiveness. Your primary focus will be coordinating with BPE x Directors and process modelers to ensure alignment of process modeling work in the Adonis system. You will assist in maintaining an overarching integrated view ensuring accuracy of processes in the system, including tracking drafts and active process changes. Your responsibilities will include: - Data Quality - Drive consistency and accuracy of business process models and meta data in the Adonis system, while tracking drafts and active process changes. - Following up with Adonis users in BPEx to ensure completeness and accuracy of published processes. - Capability Evolution - Partnering with the BPEx team and stakeholders and driving focus on opportunities to increase value from the use of Adonis across the business. - Stay up to date with system enhancements and support team reviewing suitability within GPS, and subsequent implementation. - SME and Support - Be the subject matter expert for Adonis. - Support BPEx team and other stakeholders with training and use of the system to improve its value across GPS. - Process Integration and performance - Support the configuration of end-to-end process model framework in the Adonis system. - Track the input of processes and provide recommendations on how they should integrate into the process model framework. - Track and monitor Adonis use including obsolete processes, items not being progressed and underutilization by BPEx and stakeholder teams. - Stakeholder collaboration and partnership - Collaborate with BPEx Directors and stakeholders to gather requirements and understand business needs as it relates to Adonis. - Support collation of process data to enable decision making. - Communicate with subject matter experts (SME's) and apply feedback to produce effective models and utilization of Adonis. - Provide training and support to team members and stakeholders on process modeling tools and methodologies. - Process Improvement - Assist in analyzing existing process visualizations to identify areas for improvement and optimization (process bottlenecks, inefficiencies, and areas for automation). - Analysis of models to suggest changes that can streamline operations and enhance productivity. - Clarify ambiguities and validate models against scenarios they represent. - Strategy focus - Apply rigor in aligning processes with GPS Strategy and functional breakthrough objectives. **Skills/Knowledge Required:** - Familiarity with modeling tools like BPMN, UML, and software such as Adonis, Lucid chart, Visio or Similar. - Ability to analyze complex processes and identify areas for improvement. - Strong problem-solving skills to address inefficiencies and develop solutions. - Attention to detail and precision in mapping out processes to ensure accuracy and completeness. - Excellent written and verbal communication skills to explain models and changes to stakeholders. - Ability to manage process improvement workload, including planning, executing and monitoring. Including multiple demands/projects which require context shifting. - Experience working across teams in a complex global matrix organization. - Direct experience with process improvement methodologies such as Lean, Six Sigma, or similar is highly desirable. - Bachelor's degree in business administration, Management, engineering, Information Systems, related field or equivalent experience. - This role will regularly interact with international teams, many of whom speak English as a second language. Therefore, clarity, patience, and adaptability in communication are essential. This role requires a high level of proficiency in English, including reading, writing, speaking, and listening. - 4+ years of experience in business process modeling, analysis, and optimization (pharmaceutical industry preferred). If you are intrigued by a role that doesn't perfectly line up with your resume, Bristol Myers Squibb encourages you to apply anyway, as you could be one step away from work that will transform your life and career.,