Sr. Manager Business Process Analyst || Noida HCLTech

7.0 - 11.0 years

17 - 20 Lacs

Noida

Work from Office

Key Responsibilities Position / Job Description : Working with the Functional Transformation and cross-functional teams to identify process improvement opportunities. Working with Transformation Champions, Team Leads, SMEs and Process Owners for selection of initiatives and projects. Conduct process discovery and opportunity qualification workshops that facilitate identifying and fulfilling initiative & project objectives. Leading and facilitating workshops with Delivery Business Units and Customer Stakeholders. Capture Pain Points, Customer Journeys, Prioritization Gather critical info from meeting with various stakeholder and publish report Create Process Maps and Process Documentation (Process Flow Maps , DILO, VSM Time and Motion Analysis etc.) Document Business process swim-lane views to capture and provide visual representations of ownership areas for the services delivered, clearly illustrating the responsibilities and roles of the various parties involved including any 3rd Party and partnering functions Participate in Process Deep Dive workshops with Ops teams, Client and 3rd Party to accurately capture book of work/scope and present findings back to the Management and the Client Engage with the teams to uncover & identify complex problems affecting capacity, efficiency and throughput. Design optimizations and solutions that identify & eliminate redundancies, standardize workflows, and streamline efficiencies Facilitate and coordinate the end-to-end implementation and deployment of identified solutions Evaluate enhancements and provide post-implementation support of defined solutions Provide timely reporting that demonstrate value creation of engagements Key Competencies: Experience in designing end-to-end (E2E) business process flows (BPMN) Swim-lane Process Maps with clear visibility to Service Ownership/Responsibilities (SIPOC, RACI), Inter-dependencies and Hand-Offs (Cycle Time) Process/Organizational Excellence (Six Sigma DMAIC, PDCA or similar concepts) Experience with BPM modeling tools (e.g. Visio, BlueWorks, Adonis, Celonis) Excellent Analytical and Debugging skills on problem Solving Detailed and concise written communication and documentation skills Exposure to automation / RPA and Data Tools Managed Networks / Telecom Industry / Domain knowledge Knowledge in networking concepts (ports and protocols) - DNS, DHCP, IP, PIP, TCP and OSI model, routing, switching, subnetting and network topologies , WLAN, VLAN, SDWAN tagging and configuration etc.

Posted 2 weeks ago

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Nodejs Developer Dianapps

2.0 - 7.0 years

20 Lacs

Jaipur

Work from Office

ROLES & RESPONSIBILITIES: * Integration of user-facing elements developed by front-end developers with server side logic * Writing reusable, testable, and efficient code * Design and implementation of low-latency, high-availability, and performant applications * Implementation of security and data protection * Integration of data storage solutions SKILLS : * Strong proficiency with JavaScript * Knowledge of Node.js and frameworks available for it such as express, Adonis * Understanding the nature of asynchronous programming and its quirks and workarounds * Good understanding of server-side templating languages such as jade, ejs * Good understanding of server-side CSS preprocessors such as Stylus, Less * Basic understanding of front-end technologies, such as HTML5, and CSS3 * Understanding accessibility and security compliance * User authentication and authorization between multiple systems, servers, and environments * Integration of multiple data sources and databases into one system * Understanding fundamental design principles behind a scalable application * Understanding differences between multiple delivery platforms, such as mobile vs. desktop, and optimizing output to match the specific platform * Creating database schemas that represent and support business processes * Implementing automated testing platforms and unit tests * Proficient understanding of code versioning tools, such as Git

Posted 1 month ago

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Process mining Consultant - Insurance - Pune / Trivandrum GenNext India Private Limited

6.0 - 10.0 years

25 - 35 Lacs

Pune, Thiruvananthapuram

Hybrid

Min 2yrs of operational business and/or consultancy exp, with a focus on business intelligence and analytics. Exp in implementing and utilizing business intelligence and process mining tools, with a preference for knowledge in Celonis. Required Candidate profile Excellent communication abilities, including facilitation, sales, and conflict mgt. skills. Proficiency in Microsoft Office and familiarity with tools like Power-BI, Tableau, Celonis, Adonis, Camunda.

Posted 1 month ago

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