Process Consultant - US Real Estate

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Shift

5 Days working with 2 weekoffs (Rotational)

Candidates from Kolkata would be preferred first

Job Summary

Process Consultants

Key Responsibilities

• Respond to and qualify renter leads using

  text and phone calls

• Understand client needs such as budget, move-in timeline, and preferred location

• Recommend suitable apartment options using HomeEasy’s database

• Schedule tours and follow up with clients to assist with leasing decisions

• Provide consistent communication and support throughout the rental journey

• Coordinate with leasing offices and property managers for real-time information

• Maintain activity logs and lead status in internal CRM systems

• Achieve weekly targets for lead conversion, follow-ups, and closed leases

Qualifications

• Minimum Education: 10+2 (High School or Equivalent)

• No formal experience required

  – we hire based on communication skills and attitude

• Excellent written and spoken English (U.S. client base)

• Comfort with using smartphones, texting platforms, and basic CRM tools

• Ability to work independently, be responsive, and manage time effectively

• Empathy, patience, and strong people skills are a must