Process Associate/Invoicing Specialist/Backend Executive/ –US Process

Job Description

Are you ready to launch your career in a dynamic global environment? We’re hiring Process Associates for our International Voice & Non Voice Support team. If you have great communication skills and a passion for customer service, this is your chance to grow with us! Perks: Fixed Night Shifts 5-Day Work Week Opportunity to work with US-based clients Fresher-friendly with training provided Eligibility: Excellent English communication skills (verbal & written) Graduates (B.Tech, BCA, MCA, MBA, BBA, 3-year diploma) Freshers & experienced candidates welcome Key Responsibilities: Voice Handle customer queries via chat and calls Assist US clients with technical or account-related concerns Document all customer interactions accurately Follow company processes and quality guidelines Work collaboratively with team members Non-Voice: This is a non-voice process where you’ll work with global clients and ensure smooth financial documentation and data management. Requirements: Strong attention to detail and data accuracy Good command of English (written communication) Graduate in any stream (B.Tech, BCA, MBA, etc.) Freshers and experienced candidates both eligible Your Role: Handle backend invoicing and documentation processes Coordinate with US clients for billing-related tasks Maintain detailed records and ensure data integrity Work closely with internal teams to resolve discrepancies Apply now and be a part of a high-performing international team! Job Type: Full-time Pay: ₹300,000.00 - ₹500,000.00 per year Benefits: Health insurance Paid sick time Provident Fund Schedule: Night shift US shift Ability to commute/relocate: Zirakpur, Punjab: Reliably commute or planning to relocate before starting work (Preferred) Language: English (Preferred) Shift availability: Night Shift (Preferred) Work Location: In person