Process Associate Trainee AR

Key Responsibilities:

• Contact US-based insurance companies on behalf of healthcare providers to follow up on outstanding Accounts Receivable (AR)
• Review, analyze, and resolve denied or delayed insurance claims
• Verify and update patient insurance and billing information accurately
• Ensure adherence to HIPAA regulations and internal confidentiality policies
• Meet assigned daily, weekly, and monthly performance targets
• Escalate unresolved or complex cases to the appropriate team or management.

Required Skills:

• Strong verbal and written communication skills in English
• Basic knowledge of US Healthcare and Revenue Cycle Management (RCM)
• Familiarity with Medicare, Medicaid, ICD, and CPT codes (training will be provided)
• Willingness to work in night shifts (US time zone)
• Strong analytical and problem-solving abilities
• Team-oriented mindset with a proactive approach to learning

Eligibility:

• Flexible to work in US shifts (night shifts).

Job Type: Full-time

Pay: ₹13,000.00 - ₹14,000.00 per month

Benefits:

• Health insurance
• Provident Fund

Shift availability:

• Night Shift (Required)

Work Location: In person