Process Associate

Position: CCTV Process Executive
Location: Command Centre (Chennai / [Your City])
Department: Surveillance Operations

Role Overview

We are looking for a detail-oriented and analytical CCTV Process Executive to join our e-surveillance command centre. The role involves monitoring motion-based alerts, analyzing captured images/video with the support of AI systems, assessing situations quickly, and ensuring timely escalation or deterrence actions as per Standard Operating Procedures (SOPs).

Key Responsibilities

• Monitor live alerts triggered from client CCTV systems through our AI-enabled platform.
• Analyze captured images and video clips to identify potential threats, SOP violations, or suspicious activities.
• Apply logical and situational judgment to differentiate between genuine threats and false alerts.
• Take timely action by:
• Issuing real-time deterrent warnings via IP speakers.
• Notifying on-ground security teams and guards.
• Escalating incidents to clients through WhatsApp, phone, or email as required.
• Document every incident with clear observations, actions taken, and escalation details.
• Coordinate with team members to ensure 24/7 uninterrupted surveillance operations.
• Follow company SOPs and compliance guidelines strictly.

Skills & Competencies

• Strong analytical ability and situational judgment.
• Quick decision-making under pressure.
• Good communication skills (verbal & written).
• Attention to detail with ability to notice subtle changes in surveillance feeds.
• Basic technical knowledge of CCTV/command centre operations preferred.
• Ability to work in shifts (24/7 rotational).

Qualifications

• Any graduate (preferred background: Computer Science / Electronics / Criminology / Security Studies, but not mandatory).
• Prior experience in surveillance, control room, security monitoring, or similar fields is an advantage.
• Freshers with strong analytical and problem-solving skills are also encouraged to apply.

What We Offer

• Hands-on training in AI-assisted surveillance systems.
• Growth opportunities in security technology and command centre operations.
• A professional yet fast-paced work environment where quick thinking is valued.

Job Types: Full-time, Fresher

Pay: Up to ₹15,000.00 per month

Benefits:

• Paid sick time

Application Question(s):

• First 6 months, the shift timings will be 6 PM to 6 AM. Are you interested?

Education:

• Secondary(10th Pass) (Required)