Jobs

Interviews
Job Alerts
Tools

Upskill and Grow with AI

Mock Interview Practice interviews in realistic simulations

Coding Practice Improve your coding skills with challenges

Certification Earn certifications to validate your skills

AI Learning Get trained with AI expert sessions

Career Path AI insights for smarter career decisions

AI Job Match Score AI-Powered Job Match Against Your Resume and Optimize Your Resume

Career Tools and Resources

Resume Builder Build Professional Resume with Ease

ATS Friendliness Check Check Resume Friendliness for Applicant Tracking Systems

Auto Apply Apply to hundreds of jobs on any platform effortlessly

Co-Pilot (Chrome Extension) Your AI Assistant for Seamless Browsing Efficiency

Interview Questions Streamline interviews with ready-to-use questions

Salaries Discover market-driven salary insights across skillsets and geographies

Companies Explore leading companies actively hiring talent
For Employers

Jobs

Interviews

Home
>
Jobs in hyderabad
>
Genpact
>
Process Associate - Service Desk

Process Associate - Service Desk

Genpact

1 - 5 years

0 Lacs

hyderabad telangana

Posted:2 days ago| Platform: Shine logo

Apply

Skills Required

active directory ms office outlook technical skills strong customer service orientation windows mac troubleshooting basic networking

Work Mode

On-site

Job Type

Full Time

Job Description

Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Powered by our purpose - the relentless pursuit of a world that works better for people - we serve and transform leading enterprises, including the Fortune Global 500, with our deep business and industry knowledge, digital operations services, and expertise in data, technology, and AI. Inviting applications for the role of Process Associate - Service Desk. In this role, you would be providing Level 1 support in Technical/Service desk support. Your responsibilities will include having a strong customer service orientation, handling multiple tasks efficiently, reacting quickly and leading during critical events, comprehending issues, documenting solutions, and providing quality service to customers. You will be expected to demonstrate excellent communication skills and possess technical expertise in areas such as Windows & MAC troubleshooting, Active Directory, Basic Networking, Microsoft Office, Operating Systems, and more. Qualifications we seek in you: Minimum Qualifications: - Bachelor's Degree required. Preferred Qualifications/ Skills: - Good written and presentation/verbal communication skills - Strong analytical and problem-solving ability - Interpersonal efficiency and positive attitude If you are someone who can effectively communicate, handle multiple tasks, and provide exceptional customer service, then this role might be a perfect fit for you. Join us on our journey to create value for our clients and shape a better future for all. Location: India-Hyderabad Schedule: Full-time Education Level: Bachelor's/Graduation/Equivalent Job Posting Date: April 15, 2025, 12:11:36 PM Unposting Date: Ongoing Master Skills List: Consulting Job Category: Full Time,

More Jobs at Genpact

Record To Report Manager

Chennai, Hyderabad, Kolkata

7 - 15 yrs

INR 7 - 12 Lacs

Record To Report Manager

Noida, Hyderabad

7 - 15 yrs

INR 10 - 14 Lacs

Php Full Stack Developer

Hyderabad

4 - 7 yrs

INR 9 - 16 Lacs

Senior .NET Fullstack Developer

Hyderabad

10 - 17 yrs

INR 22 - 27 Lacs

Process Associate- P&C Insurance

Gurugram, Haryana

Experience: Not specified

Salary: Not disclosed

Mock Interview

Practice Video Interview with JobPe AI

Start Job-Specific Interview

Start Your Job Search Today

Browse through a variety of job opportunities tailored to your skills and preferences. Filter by location, experience, salary, and more to find your perfect fit.

Job Application AI Bot

Apply to 20+ Portals in one click

Download Now

Download the Mobile App

Instantly access job listings, apply easily, and track applications.

Enhance Your Skills

Practice coding challenges to boost your skills

Start Practicing Now

Genpact

Business Consulting and Services

New York NY

Login to

Please Verify Your Phone or Email

Confirm Action

Search

Profile

Upskill and Grow with AI

Process Associate - Service Desk