Posted:2 months ago|
Platform:
Work from Office
Full Time
Youll make an impact by: Accurate and timely execution of transactional services defined in the global product catalogue for internal customers in accordance with the companyregulations and guidelines. Receive customer calls and register notification in the CRM tool, Dispatch of Engineers, Upload Engineer Productive hours, Notification closure & NPS Survey. Performing the assigned tasks on a timely manner with highest standards of quality. Rigorous follow up and closure of pending queries/open topics with ownership. Complete reporting of handled activities on daily/weekly/monthly basis (as per requirements). Adherence to robust tracking mechanism on processed transactions on a daily basis. Flexible to work in shifts and during month ends. Youll win us over by: A University degree. Knowledge of ERP software (preferably SAP) and/or educational background in logistics. Ability to work in a team. Good communication and Customer service skills.
Siemens
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